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• HP Officejet j6480: printer has no connection wireless, ran again in settings page network & wireless test report

  It all started when I got a message that my cartridge on the left was not aligning... it was a charge... I'm gone online, read should I unplug the printer & pressed the button for 1 min... who sets the cartridge message... now its not to communicate with the laptop. Spend 2 hours with Costco concierge thinking it could be the Acer Aspire V... we crossed the Powercycle, changed the cartridges, clean the print head, wired the laptop to the printer & removed & added drivers/software... He said he has never seen this before & he couldn't understand... I went to configure wireless settings printed with the cable, then he used to always recognize laptop mobile phone acts as its no printing, no jobs in the QC... will also not print with usb cable... 1/2 worn with AT & T they are useless... Help! It's exhausting. Thank you.

  Hey @extremelyP,

  The 'Send Fax' screen was to appear, it doesn't appear that you have added the driver for Deskjet replacing portion of your printer Fax. Normally, under devices and printers, you will have two copies of your printer. The first example would be the real printer driver. The second copy would be the Fax from your computer's fax driver part. In saying this, I will just cancel you it that we just finished and test print. If the printing problem persists, we will add the driver replacing again and things must be a lot smoother.

  Step 1: Remove the driver:

  1. Open the display Start by selecting the Windows icon at the bottom left of your computer screen or by selecting the Windows key on the bottom right of your keyboard to the left of the Ctrl key
  2. On the start screen, type programs and features
     
  3. Click on programs and features to launch the tool.
  4. Under programs and features scroll to the bottom of the list and are looking for your HP Officejet. If you see your printer click on it and choose Uninstall.
  5. Please follow the prompts on the screen to complete the uninstallation. Once the uninstall is complete please close programs and features
  6. Then, please reopen the Start screen. This time type devices and printers. Click on devices and printers to the start
  7. In the file devices and printers, if you see your HP Officejet still listed, please, right click top and select "remove device' or 'Remove'.
  8. Once the device HP Officejet was deleted please click left once on any device used to indicate the heading Printers and fax machines . You just want to highlight the device
  9. Then click on the print server properties at the top
  10. Under the print server properties, click the drivers tab
  11. If you see your HP Officejet driver showing under the list please click on it. Then, click Remove. Click remove the pilot from the box pop up
  12. Click OK
  13. On the print server properties window, click apply and OK
  14. Close Devices and printers

  Step 2: Install the Driver:

  Please click here to download and install the driver package for your printer. Once your HP Officejet is reinstalled successfully please test printing. If the printing problem persists, we will still add the other pilot.

  Step 3: Adding a driver replacing:

  1. Open the display Start by selecting the Windows icon at the bottom left of your computer screen or by selecting the Windows key on the bottom right of your keyboard to the left of the Ctrl key
  2. On the start screen, type devices and printers. Click on devices and printers to the start.
  3. In the devices and printers folder right click on your HP Officejet J6480 (not the Fax version)
  
  
• Left click on printer properties
• Left click on the Advanced tab
• Left-click on new driver
• When the new driver window just press 'Next' until you see a list of manufacturers on the left and a list of Printers on the right.
• Select HP as the manufacturer on the left
• DeskJet 6980 select the printer on the right. Choose HP . If Deskjet 6980 does appear to only select "Windows Update" at the bottom left and once the update is completed, you will be able to select Deskjet 6980.
• After selecting Deskjet 6980 hit Next to complete the wizard driver new
• Under the printer properties window, select "Apply", but don't hit not OK
• Select the general tab
• Rename your HP Officejet J6480 printer
  
• Click OK
• Then, right click on your HP Officejet again and select printer properties
• Click the device settings tab
• Under Installation Options click on the drop down menu "unit duplex (for printing on 2 sides)" and replace the "installed".
• Once the settings have been adjusted click apply and OK

Once the other pilot has been added successfully, please test print to see if the problem is now resolved.

Please let me know if this procedure works for you. Good luck!

• Large Format HP Officejet 7500 a: old options for printer recycling

  My all-in-one large format Officejet 7500 a has a broken belt print head.  There are also problems scanning that I decided to replace rather than repair it.  I live in a small town where there is no recycling options.  I'm looking for a way to get rid of the all-in-one former official.  Make a donation to repair/rehabilitation, a free recycling center, etc..

  Had to do a little research but found this.

  This is not a program I know nothing other than what I read on the page.  Looks like it is for the United States.

  http://h30248.www3.HP.com/recycle/lfbanners/?JumpID=reg_r1002_usen_c-001_title_r0004

• My officejet 7500 cannot print with my iphone

  My new officejet 7500 print with my iphone first days... but after I cancel some iphone the printer does print more.  you need to reset my printer?  I try to use another iphone... is the same...

  Hey kennethwk

  Here are some measures you can take to try to get your iPhones reprint

  1. Unplug your router and your printer from power. Cut your iPhone (completely off, not only locked.) Wait 30 seconds
  2. Plug in your router. Expect that your router is entirely online (usually takes 30 to 60 seconds)
  3. Plug your printer. Wait until it returns to its home screen
  4. Turn your iPhone
  5. Try to print

  Hope this helps, if not, let me know

• HP Officejet 7500 has E910 hibernation

  My HP Officejet 7500 E910 has suddenly started to Hibernate. I can only wake him by pulling on the power cord. I can't find the option to turn on/off auto power.

  Sorry, it's in the PREFERENCES.

• Large Format HP Officejet 7500 a - cannot install driver and installation failed.

  Error messages "Call to driverpackageInstall returned error 5"C:\program file\HP\HP officejet 7500 E910\Driver Store\pipeline\hpvp log.inf"package: a caller of driverpackageisntall must be a member of the Administrators group to install a driver package.» (My Windows 7 Ultimate 64 bit operating system). Thank you very much for the help.

  Welcome to the ilosade forums

  I read your message on the error that you experience when you try to install your Officejet 7500 printer. I will certainly do my best to help you with this!

  I suggest first trying the steps described in this guide. Please do not consider the title, I have reviewed the steps and suggest try you: Windows: during the Installation of network software, a ' Installation error 2081883401: failed to uninstall the device with serial number:..' Error Message on the computer

  If the steps above do not work, you can try to create a new user account with administrative privileges on your computer and then download and run the installation again to see if it will work.

  Create a user account

  Driver and HP Officejet Full Feature software

  Please keep me updated on your results!

  Have a great Tuesday

• E possible print size personalized em has no windows com Officejet 7500?

  1. product name:

  HP Officejet 7500 has

  2 Sisetma operational wont:

  Windows 7 64 bit

  3. erro Mensagem:

  Midia personalozado nao sao allowed without window size

  4 Reservoirvolume Freitas no Sistema no antes o problema ocorrer:

  NAO

  5 Assunto:

  I can not print paper personalized using windows tamanhos, mas no mac os x e possible print 1117 x 330 mm

  alayrmazzilli,

  Perdoe-me's EU speak incorretamente, mas EU tive than usar o Google Translate. Parece printing health game não estar com o software waiting tamanhos da impressora. Check this post por Travis_C, ele detalha using um driver alternative Generico para obter os tamanhos printing health than você esta procurando:

  http://h30434.www3.HP.com/T5/printer-all-in-one-install-Setup/HP-Photosmart-5510-B111a-gt-where-are-the-quot-resizing-options/m-p/1624089/highlight/true#M62897

  Você pode precisar usar o Google Translate para fazer sentido do seu post. Te os seus passos um tiro e leave - our sword to isso ajuda.

  Best da way!

• OfficeJet 7500 has E910: error scanner E910 Win7 Officejet 7500 has "not detected any computer" & Doc printer/Scanner has no help

  I just moved my printer/copier/scanner/fax, E910 Officejet 7500 has on one side of my office to another.  In the process the power and USB cables have been disconnected.  Same USB cable as before, connected to the same port on the computer.<3 meters="">

  Re-installed software CD.   Downloaded updates.  Several files in the HP folder are displayed with today's date, so clearly that something happened with the update.

  Printer is now recognized and will display the files on the computer.

  Photocopier creates copies.

  ... Scanner not scan.

  When a document is placed in the tray sheet or on the glass, "no computer detected" error message is displayed on the HP device.  [Note: this computer can send commands successfully, if clear communication goes]

  On the computer, when the devices are searched and displayed, the HP device appears with any other printers/Fax.  Scanner is not mentioned here - but when the details are drilled for, said that it's in the category 'printers, scanners '.

  Googling suggested tool print and scan doctor, so I went to that and downloaded.  When you click on it to run it, it says that (paraphrase) some files are missing, wants to download them (value 121 mB). So, I click Yes or then, or whatever, and it brings them.  Notice I just do a full install and updates downloaded, that more can he want?

  Then, nothing happens.  Help HP screens suggest that he must now ask me what function I want help or ink on.  Nothing, no suggestions with little green checkmarks or advice of the error.

  So I went down there is text on what to try.  Some apply - after that the doctor Download 4 or 5 times and do the suggested software download it 4 or 5 times, somehow unnecessary.  Disconnect and reconnect the USB cord - done that, at least the print function does not disappear, but the scan did not return.  Restarted the computer and printer HP - has done that, no difference.

  This is not the first time that the scanner was not updated on the computer at the other end of the cable.  In the past and it has been a while, memory, is this activation of the analysis of the computer set the scan to life function, but I do not see this option.  The computer "HP Scan" displays an error message that the HP Officejet 7500 E910 was not found, as does the Windows Fax & Scan.

  Why, if the printer can be found, and it is in the same unit as the Scanner, the scanner will not appear?

  Telephone support HP identified the problem: no drivers.  Took about 15 minutes for a useful person straightening things.

  Note that I had uninstalled the printer and its software before re - load the software.

  As part of this process, I had identified with HP via different input strings the OS of the computer and the details of the all-in-one device model number.  So why couldn't HP identify the drivers concerned and ask them to download also?

  Anyway, for now, what I need is working.

  Detective Conan

• Borderless printing problem HP OfficeJet 7500 has

  This printer is supposed to be able to print prints borderless up to A3 +.

  However the paper list does not show option A3 or A3 + no border

  It shows A4 and legal "edge to edge"

  If I choose A3 A3 paper I get an inch border shift

  Can someone help me with this please

  HP OfficeJet 7500 has wide

  Windows 7 Ultimate 32 bit

  I have a problem with my 7500 has wide, whenever I try to print without margins A3, jams. Not the normal case A3, A4 or same A4 borderless. What is the problem? What is the hardware problem?

  Concerning

  Angus

• Printer large Format HP 7500 has: OfficeJet 7500 has quit the connection during the scan in VueScan &amp; Mac OSX 10.10.1

  The scanner interrupts the connection of WIFI halfway the scan. I can scan sometimes two or three pages, and then the next page will scan only partial and the connection is abandoned - typically freezes application (VueScan), while the scanner window indicates that the analysis is ongoing. If I wait until the scanner end I get only part of the page, with the background that half left in white.  That is what it is? Is the problem with VueScan, Mac OSX 10.10.1, OfficeJet 7500 or my WIFI network?

  Thank you!

  My system: Mac OSX 10.10.1

  VueScan 9 x 32 (9.4.59)

  iMac 2.8 GHz Intel Core Duo (24 "beginning 2008)

  6 GB Memmory 800 MHz, DDR2 SDRAM

  HP 7500 has large Format Printer/Scanner (model E910a)

  WIFI modem: Cisco 3825 DPC

  (Shaw CableVision/WIFI modem)

  Hello

  What happens when you scan from the HP or Capture of Image scanning software, you see similar problems?

  In the affirmative, please let me know because it wil require to solve any problem of connectivity to the printer.

  If everything works with software such as HP can happen due to any problem with VueScan, such I would say contacting VueScan at torubleshoot because they are more familiar with their product.

  Please let me know the results,

  Shlomi

• Black line copy/scan number Officejet 7500 has

  OfficeJet 7500 has. When do face or scanning through feeding, copying or scanning has a vertical line from the top to the bottom, near the Center. When explorations or copies are made from the plateau, this line does not appear. We have cleaned the rollers and separator, but we always get this line in the middle. There is also no line when we print from the computer... Please advise as this is a brand new computer.

  Hello Ivrwm

  I hope that your trade goes well. If you have any other questions please post back.

• OfficeJet 7500 has 910: officejet 7500 a E910a

  I use Mac OSX 10.10.5 - they have more a driver that will support the officejet 7500 has 910.  Y at - it a fix for this.

  Hi @adiedrichsen,

  Welcome to the HP Forums!

  I see that you are looking for a driver for your printer HP Officejet 7500 a E910a on Mac OS X 10.10, and I'm happy to take a look for you!

  There is no full feature software and drivers available directly from HP on this printer and operating system.

  However, there is a driver by Apple which gives basic printing and scanning capabilities, you can download this driver by accessing this Web site, HP v3.1 for OS X printer drivers.

  Scanning without HP software, please see this post, Re: iMac OS X 10.9.3 Scan for iMac driver for HP OfficeJet Pro 8500 a A910a does not appear to be, by my colleague @Sunshyn2005. That applies to your printer and your operating system, as well.

  Hope that answers your question and have a nice day!

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

• HP officejet 7500 E910: unable to connect my HP printer to laptop

  I can't get my laptop (Toshiba Satellite) to connect with my printer HP, (Officejet 7500 E910). This printer was working with this computer until I experienced connection problems. Thought it was my router and replaced by the new router, (BelkinAC1750 DB). Router works fine with the laptop and another, (which has Windows 8.1). I can't connect either wired or wireless for printer or PC. I rebooted to update software that is recommended with this printer that is listed as compatible with windows 10 twice. When I run the HP software to solve problems, it shows the installation is successful, but I get a file error when I try to print.  I tried to reconnect several times to the network, but I think that the IP address on the printer set up display is wrong, but I don't know how to check this. The HP software troubleshooting help gives this as a problem, (the IP address is incorrect or a wireless network).  I disable firewall and antivirus with no result. I read all the suggestions I can find without success. I would like to reset the printer to the original configuration, but I can't find the method to do it. I think the problem is with the printer. Any suggestions would be greatly appreciated.

  I discovered how to reset my default settings for the touch screen of the printer. It's under the 'Tools' menu, I didn't just not scrolled to the bottom. I have reset to the factory settings and then you had to use the HP printer Assistant, but I connected the printer to the network successfully with the correct IP, 192.168.2.171. The two PC is now no trouble-free printing. I don't know how I got into this mess, but I know that it is with your help that I managed to find a solution. Thank you for your time and your efforts. You saved me time and money.

• OfficeJet 7500 has the configuration of the fax machine with 2 telephone lines

  I have an Officejet 7500 a. The phone is a double line, phone double issue. The 2nd line/number is the number of fax. There is also a DSL service on the line and an answering machine for two lines on a phone. There is no separate cycles for two numbers.

  For installation, I shared the line out of the wall socket. We're going to the DSL modem. The other goes to a DSL filter.

  I tried to hang the black line of HP filter, then the line-1 printer. Then, out of the printer 2 - ext to a separator with several phones, including one with an answering machine. However, all the features of line 2 has been removed from all phones. I guess the line black/printer fails to pass. However I could pass the test of fax,

  So I had the idea of dividing the two lines into individual lines, feed on the second line in the printer (using the HP black line) and then again, and then recombine the lines and send them on phones. Now all the features of two line seems to work for phones, but when I run the fax test, it does not say "you do not use the type of appropriate phone cord.

  It looks like this:

  DSL filter - Splitter-L1 - L1-Splitter (recombine) - phones

  -L2 - HP Black line - 1-line 2 - ext - L2-

  I don't know why it's a failure, or what I have to do to make this work?

  For completeness, the separator is a 3 line separator, but we have nothing on the line 3. It is divided as follows:

  L1 + L2 + L3 Splitter - L1 + L3 (effectively L1)-cross

  -L2 + L3 (effectively L2)-for Officejet

  -L1 + L2 + L3 (not used)

  Ideas?

  Well, I seem to be at the end of the game. I tried sons of single line of the fax to the telephone/answering machine and fax test still does not work. I turned off also error correction mode and that made no difference.

  BUT it doesn't matter because the phones and fax all seem to work very well. I sent a fax to the service HPFAXME (several times) and it worked fine and in. The answering correctly and fax catch fax calls and ignores the voice calls. If someone meets the fax call they hear 3 beeps and the line is silent. In case, answering machine or direct pick-up on any phone, the fax is correctly. I also tried the FaxZero service and it worked fine.

  So, I will be content with that, even though the fax test fails. It bothers me because I do not let "loose ends" lying around, but since I can't read the mind of the engineers who designed it, and how they expected over this configuration, which I think would be relatively common, I'm just spinning my wheels.

• Great printer Officejet 7500 a Format to connect intermittently to the computer via the wireless network

  I have a portable printer Officejet 7500 has recently purchased that I would use wireless.  I have an Apple wireless router and am running Windows 7 on my computer.  The printer and computers individually connect to the network, and there is no problem with the router.  The problem is with the connection between the computer and the printer.  I can print things from my computer by sending a file to the printer, but sometimes it works through printing directly from the software.  I tried to scan my computer and the printer, but get the same error at the same time that there is no communication between the printer and the computer.  I suspect that it is a firewall problem, but do not know how to change the settings to allow this communication to occur.  I have the windows firewall and advanced software protective system, but have disabled the windows shield in this software.  Help?

  First of all, download and run this utility:http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/printer_diag/&lang=en&softwareitem=oj-106151-2

  What did he say?

  Just to be clear, that the 7500 a is connected to the Airport via radio, correct (not USB)?

  If so, we will define an external static IP and DNS address for the printer:

  -Print a the front of the printer Network Setup Page. Note the IP address of the printer.
  -Enter the IP address in a browser to reveal the internal settings of the printer.
  -Choose the network tab, then wireless along the left side, then on the IPv4 tab.
  -On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). Yours is 10.0.1.2 a.200.  We use 10.0.1.220 for your printer.
  -Apply the subnet 255.255.255.0 (unless you know it's different, if so, use it)
  -Enter the IP of your router (on the Page of the Network Config) for the gateway.
  -Enter for the first DNS 8.8.8.8 and 8.8.4.4 for second DNS. It's Google DNS. You can choose a different external DNS if you wish.
  -Click 'apply '.

  Now, stop the router and printer, start the router, wait, and then start printing.