Great printer Officejet 7500 a Format to connect intermittently to the computer via the wireless network

I have a portable printer Officejet 7500 has recently purchased that I would use wireless.  I have an Apple wireless router and am running Windows 7 on my computer.  The printer and computers individually connect to the network, and there is no problem with the router.  The problem is with the connection between the computer and the printer.  I can print things from my computer by sending a file to the printer, but sometimes it works through printing directly from the software.  I tried to scan my computer and the printer, but get the same error at the same time that there is no communication between the printer and the computer.  I suspect that it is a firewall problem, but do not know how to change the settings to allow this communication to occur.  I have the windows firewall and advanced software protective system, but have disabled the windows shield in this software.  Help?

First of all, download and run this utility:http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/printer_diag/&lang=en&softwareitem=oj-106151-2

What did he say?

Just to be clear, that the 7500 a is connected to the Airport via radio, correct (not USB)?

If so, we will define an external static IP and DNS address for the printer:

-Print a the front of the printer Network Setup Page. Note the IP address of the printer.
-Enter the IP address in a browser to reveal the internal settings of the printer.
-Choose the network tab, then wireless along the left side, then on the IPv4 tab.
-On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). Yours is 10.0.1.2 a.200.  We use 10.0.1.220 for your printer.
-Apply the subnet 255.255.255.0 (unless you know it's different, if so, use it)
-Enter the IP of your router (on the Page of the Network Config) for the gateway.
-Enter for the first DNS 8.8.8.8 and 8.8.4.4 for second DNS. It's Google DNS. You can choose a different external DNS if you wish.
-Click 'apply '.

Now, stop the router and printer, start the router, wait, and then start printing.

Tags: HP Printers

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