Backflip restart issues

It seems that every time that my backflip Gets the lower pot as I open the phone quickly or type it on my desk that it restarts. does anyone else have this problem? or is it just a bad phone I need to at & t to switch out. I'm just skeptical about them having to send me another backflip since they send will be a refurbished phone.

can someone help me out here?

I can't make an exchange of warranty online, but here's the number for this Department: 800-801-1101.

As much as I hate my backflip and att, I must say that working with people of warranty service has been a positive experience. They have shipped the replacement with delivery the next day and were there to help me work through a question while he was trying to get the replacement work. The replacement has been already updated to the latest version of the software. The hang-up signed on my existing account of blur. He said, according to radio phone or I was in a weak signal area. It took an hour activating/deactivating extinguished/turned on, turned off/airplane powered mode, battery output and then it let me connect. The representative was about to send another replacement phone.

The representatives I spoke to were very polite and professional. They met also sincerely empathetic to my frustration with the phone and att. They even provided a call to see how things were after that I had the chance to work with the replacement. The manager who recalled was polite enough but that the call was launched in descent when he summarized my problems poorly and then kept interrupting me when I tried to set the record straight. He stepped up when I told her to shut up and listen.

Followed another appeal is expected later this week because I'm not ready to close the case until I had the opportunity to insist on this phone I can. If he's in trouble, I want to see them now, not in the future.

The replacement is a refurbished phone, but is covered by the balance of the warranty of the original phone or 90 days, is the longest.

Another comment, the reps I spoke with that have been in a call center in the State of New York. I have not any problem accent or language unlike calls to the support technique of the motorcycle and att.

Tags: Motorola Phones

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