Backup HP 7700 system failure

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• HP Officejet 6500 E709n: HP Officejet 6500 E709n - ink system failure error message.

  I have a printer HP Officejet 6500 E709n.  I get the following error message when I turn on the printer:

  'Ink system failure.  "Please turn printer off, then on.

  I then do as instructed and turn the printer off, but then the whenever I re - turn on the printer, I get the same error again.  The printer is now fixed to the top and none of the buttons on the printer works except the Power button on / off.

  Any suggestions on how to proceed?

  Hi @recooke,

  Welcome to the Forums of HP Support! I see that you can not use your HP Officejet 6500 Wireless. You get a printer fault to "turn printer off and then on again" you did without success.

  Please perform a hard reset:

  1. disconnect all cables and cards of memory in the printer.  Unplug the power cord, directly from the back of the printer when the printer is still on.

  2. unplug the other end of the power cord.

  3. If there is a power supply on the power cord, disconnect one end and reconnect it.
      
  4. at the end of 60 seconds, plug it directly into a wall outlet (not a surge protector or battery backup).
      
  5. connect the power cord to the back of the printer.
      
  6. the printer should automatically power back upward.  If not, turn it on with the power button.

  7. try to make a photocopy (if your printer is an all-in one) before you connect the cables from the printer.

  8. connect the other cables needed to the printer.

  It is recommended that the printer is plugged directly into a wall socket to ensure a uniform level of power.  Sometimes, when plugged into a surge protector or battery backup, the quantity of electricity is not received by the printer.  Power problems can cause printing problems.  It is particularly important to be plugged directly into a wall outlet with wireless connectivity problems, "sleep mode" and other power problems.

  Any change?

  If you still see the error, please check your Inbox. I sent you a private message on the Forums.

  Response with the result. I hope this helps.

  Just say thank you, please click the ' Thumbs Up ' button.

• Windows Backup Failed: The system cannot find the specified file. 0 x 80070002

  Hello

  I had problems, make my weekly backups with Windows Backup and restore utility.

  I tried three different times, and they have all failed with the error message:

  "Failure of backup Windows: the system cannot find the file specified."   0 x 80070002.

  I went through almost all of the threads in this forum about this, and none of them seem to work for me.

  I went through the register of audit in this thread (http://blogs.technet.com/b/filecab/archive/2008/03/12/common-causes-and-solutions-to-backup-system-restore-and-complete-pc-backup-problems-updated.aspx) and all records were correct and have no errors.

  I also went through this thread: http://support.microsoft.com/kb/979281/en-us

  I'm confused how to proceed with a resolution of 1 scenario; I finished scenario 2 of the resolution and the resolution of scenario 3 does not apply to my problem.

  I was able to complete the portion of the data backup, just am not able to finish the part "create a System Image", i.e. when the error message appears. I check back up data with the options "Restore my files", and as far as I know, all the files are there.

  So, what should I do then?

  Suggestions or comments are much appreciated.  Thank you.

  Hi all

  I'm sorry to post an update so late. I was waiting for my 1 TB External Drive happen so I can retry the backup.

  I tried the solution in the link that User2@16 post:

  http://social.technet.Microsoft.com/forums/en-us/WindowsBackup/thread/53b7a2c4-33c3-4c0f-a6fd-715abe36f1f9

  And finish the backup without any error message more.

  What I did is to assign a "drive letter" in the drive titled "RECOVERY", which has no drive letter in a first time.

  Image of my system and backup were created successfully last night.

  Thanks again for all your help. It is much appreciated.

• 0xc19a0023 of Photosmart ink system failure

  I have a photosmart C6380 All - In - one printer which has an error message on that says "ink system failure, 0xc19a0023 please turn printer market."  Followed all directions under the heading contact hp as turning point on and outside, by unplugging all the cords, clean the electrical contacts, etc..  Bought in 3/09, so out of warranty.  Called Hp and has spent 37 minutes on the line with them, trying to sell me a new printer without ever discussing the problem with someone difficult to understand.  Was willing to pay $20 for 14 days tech support but kept making pressure to pay $37.for 1 year of technical support.    We know what means this code and how to fix it?  Have never had any other problems with the printer and still use the correct HP with her ink cartridges. Have windows Vista on my computer.  Thank you!

  Usually with a message like that, we recommend you first disconnected the USB cable if it is connected to a computer. Then remove the cartridges from the printer as well. With the always on power, unplug the power cord at the back of the printer, as well as the wall, and then wait for about 60 seconds. After that, plug it to the wall first, then the printer, allowing it to start.

  If it gives you a message similar to "the following ink cartridges appear to be missing or corrupt" you can reinstall them at this time, when you are prompted.

  (If you do not have a keyboard, then you won't be able to do the 2 steps. Please see below.)

  If you get the error message even if you have a numeric keypad on the printer, proceed in the same way, but before plugging it back in, press and hold the button # with the number 3 and plug the power cord into the printer and now the buttons. Once the printer starts to show he'll be back to the top, you can release the buttons and allow him to return to the top.

  If you continue to get the message, then do the same thing except hold # and number 6 on the keypad and it allow to return to the top.

  If you still get the message after all the steps above are performed, please contact HP for a replacement, if your printer is still under warranty. If the printer is out of warranty, then we have still generally upgrade options available, and you may be able to get a replacement printer (yet a different or better model) cheaper to go buy a new one. It is usually a good idea to call to see what your options may be at this time for this on phone support options. Beyond what I posted, it is not a lot of telephone support can do for you, so, in my opinion, I would try to focus on the upgrade options.

• Ink system failure Officejet 6500 (no error code specified)

  Ink system failure Officejet 6500 (no error code specified)

  I have turned off the machine on again (and it doesn't)

  I turned off the computer and unplug the unit (and it does not fix it)

  Without specific error code I'm not sure what to do

  Hi CHCA. Your Officejet 6500 must be out of warranty? You can doublecheck the warranty status of your printer here: http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=ie & lc = on -if it is still under warranty, you should not pay for a new printheaad.

  But if your printer is no longer under warranty, you buy one a. The part that you really need to order an Officejet 6500, is CN643A. If you are in the United States, here are the HP part store page where you can order the new print head Assembly: http://h20141.www2.hp.com/HPPARTS/Search_Results.aspx?mscssid=C580393F30964EDD82B16A5C641BEC41 & Searchin' PartNumber = & SearchPN = CN643A

  If you are not in the United States, start from this page: http://welcome.hp.com/country/us/en/wwhowtobuy.html , specify your country and search for CN643A.

  Also, here is a support document that should help you with the replacement of the print head: http://support.hp.com/us-en/document/c01643079

  I work with HP but my messages and responses are mine.

• Printer ink system failure message all-in-one HP 6180

  I can't print because of the error message following on my all-in-one HP 6180 printer screen:

  Ink system failure. Refer to the documentation of the printer Oxc18a0201. I followed all the recommendations on documentation of the printer, such as: installation later HP updates, turn off the printer and remove the power cord, remove all the ink cartridges and then putting back in when prompted. Also, I rebooted my computer. None of these recommendations have worked. I need help! Thank you.

  Hello Kah524,

  I met your questions and we have a solution for this and you can try it, but that would apply only on starting with '0xC18A' and not '0xc19a error codes.

  Try the following steps for Photosmart C7280:

  A. - Press and hold the "*" key.

  B. - Press the "#" and release both buttons.

  Display should say "enter special key Combo".

  C. - Press and release in sequence the buttons '1', '2' and '3 '.

  Display should say "Support" and display the FW rev (something like R0631R)

  Press and release the right arrow button until the display shows "Menu of the System Configuration'.

  Press and release the OK"" button.

  Display should say "hardware failure status. If it isn't there already, arrow above for "Hardware failure status"

  Press and release the OK"" button.

  Display should say "hardware failure status: clear." Press OK to erase.

  Press and release the OK"" button. Message becomes "hardware failure (breakdowns) resolved state. Press Cancel to continue.

  Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the 'ink system failure' is displayed. DON'T TRY TO PRINT AT THIS STAGE.

  Using the power button, turn the power off and unplug the power cable from the back of the printer output and the wall.

  Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first, and then to the back of the printer

  Switch on the device. The printer may display message "USE POWER BUTTON CLOSING the PRINTER" followed by "Press OK TO CONTINUE". Press OK.

  If the printer has already initialized, then go to the next step. If this isn't the case, the printer will start the "ONE TIME INK initialization PROCESS". Allow this process to do and not to interrupt. Once the initialization is completed, the printer print a Diagnostic page.

  To check, features of the printer print a PAGE of TEST car. If SELF TEST prints, then printer is ready for use or installation of the software.

  If the error is still there, or reoccurs replace the unit.

  --------------------------------------------------​---

  0XC19a error messages, the printer can be retrieved.

  Good luck and if that fixes the problem please click on Bravo...

  ---------------------------------

  Although I am an employee of HP, I speak for me.

• 0xc19a0020 ink system failure error message

  Hello

  I have a HP Photosmart Plus, product # CN216, model # B210a. I'm running Mac OS X 10.7.5

  Today, I turned on my printer and got the error message "ink system failure 0xc19a0020 please turn printer Off and then on.

  So I did, but still got the error. So, I did the troubleshooting, which told me how to clean the print head. I've done 3 times, but I still get the error. I unplugged the power cord from the printer, then the wall, waited, then reconnected. I still get the error.

  I use the printer at least once a week, so he hasn't been sitting unused for too long.  I have not changed anything or whatever installed lately. The ink cartridges have ink.

  Anything else I can try? The replacement print head is $72!

  Thank you!

  Sorry, but generally, this can be a bad head of printing or bad cartridges. Here is a link that will help you with this problem, even if you did most of these steps.

  http://support.HP.com/us-en/document/c03081973

  If you have already replaced the front print heads and you return to this same stage, it would be a bad printer and maintenance needs.

• HP Officejet 6600 e-all-in-one printer - H711a/H711g 'Ink system failure', will not print computer

  At first, it was just a problem with do not print from the computer.  Error messages had to do with the failure of the print head or do not find print head, etc..  After going through several different controls online, download the scans, etc., it does not at all, print showing an error message "ink system failure".  I tried to remove and reinsert the 4 printheads (black 932, 933 colors) and turning market and check the caps and unplug the power.  Since this is a wireless network, I can't unplug the USB.  It was the OK signal.  Now, with this error message, I don't see the home screen printer controls.  It just says: put it on and then contact HP.  Help, please.  Very frustrated (it didn't happen all at once - a first he wouldn't print from the computer sometimes, other times.)

  Wildrat58,

  If you get ink system failure and you've been through the steps that are listed in the article above the printer may require troubleshooting. You can reach support - 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number. http://www.hp.com/cgi-bin/hpsupport/index.pl - for the maintenance options.

  Good luck!

• Ink system failure error Code 0xc19a0013 HP Officejet 6500 has

  Printer has stopped printing in black ink: get a gray tone or no impression.  Get higher up the ink system failure error.

  Reviewed the help pages and have installed new black ink cartridge, check the squares of all the cartridges, clean the print head menu Tools, removed the print head and cleaned manually, unplug the power supply etc. Considered the responses on the forum pages. A ran HP print and Scan doctor.  I consider when buying a new print head or a new printer, any other suggestions? It's only black ink.  I ran a test page and the black box of the ink is interesting: instead of going from the darkest to the lightest he's going from light to dark to light again.  Thank you, Sue S.-S.

  You're welcome Sue

  See post below on Bob soak the printhead...

  http://h30434.www3.HP.com/T5/other-printing-questions/Photosmart-premium-C309a-black-prints-out-green-on-photo-paper/m-p/449245/highlight/true#M28673

  (1) get a pan and put 1/2 "of very hot (not boiling) water in the bottom.
  (2) remove all ink cartridges, then remove the print head Assembly.
  (3) gently put the printhead nozzles down in water and soak for 5 minutes.
  (4) remove the print head and gently dry the electrical contacts.
  (5) replace the print head in the printer and then reinstall the ink cartridges.

• The system failure error 0xc18a0206 for HP Photosmart c6180 all-in-one of the ink...

  Printer has not been used for a few months... Troubleshooting restart did not work... Warranty has expired and I need to print an urgent... Help, please!

  Go here and follow the instructions:

  http://www.CCL-La.com/blog/index.php/HP-Photosmart-ink-system-failure-1

  Worked for me!

  {deleted content}

  -pojjl

• Cannot make a backup of the system

  I go to message control, security and system backup... When I press the "make a backup of the system now" nothing happens, it seems that it will be but then he returned to the normal.... what could be the cause?

  I don't know if the menu as I said are exactly as I said, I'm not English

  Hello

  Can you post more details, please?
  What laptop you have exactly, and you are using the version preinstalled Windows from Toshiba?

  I don t use the Windows backup tool, but maybe you can fix it by updating your version of Windows. Is that what you have already installed Service Pack 1 for Windows 7?

• Photosmart C7280 All in One Printer, Error Message - ink system failure

  Hi, I have above named printer with an ink system 0xc18a0406 failure Error Message.

  The Printerhead cannot be taken out for cleaning, because there is no leverage. Please can you help me?

  Thank you, Cynthia

  This might help you:

  http://h30434.www3.HP.com/T5/Ink-toner-cartridge-printhead-issues/do-you-have-an-ink-system-failure-0xC-error-message/TD-p/740567

• CN255C: System failure ink 0xc19a0003

  Hello!
  I have Photosmart В010b.
  Recently, the control panel displays an error "failed ink system 0xc19a0003.". Turn off and turn on the printer.
  Print and copy, it became impossible. Scanner works.
  I finished all the actions recommended on the HP site, but the error has not been corrected.
  I have read the HP site regarding the guarantee of the ink cartridge. I rarely print. Cartridges were manufactured in 2012.
  Let me know what needs to be done to the printer has worked.
  Good day!

  Hello @Konstas,

  Welcome to the forums of HP.

  I understand that your Photosmart B010b gives you an ink system failure message.

  I would like to help.

  You've probably gone through the following document.

  ""Problem with print head,""printer failure,"'Ink system failure,' or a ' 0 x ' r a 'C2 '.... "Displays Error Message

  If you have cleaned the print head and everything done in this document:

  ' Error code ' 0xC19A0003.

  Then the printhead needs to be replaced.

  In addition, most ink cartridges have an expiration of 2 years/best before the date.

  Your problem may be with the old ink cartridges.

  What is ink expiration and it will make my HP ink supplies stop working?

  Limited warranty for HP ink cartridges and print heads replaceable by the customer of consumables HP inkjet

• C309a 0xc19a0042 ink system failure

  Hello.  Problems with my printer.  The guide of the print head runs on somehow got loose.  I solved this problem.  Then when I turned the printer back on, I got the message that I had a printer head problem.  Follow these steps to remove the cartridges, print heads, then replace them.  Printer turned on and since the time ' have 0xc19a0042 ink system failure.  Have printer or off the power several times as suggested. Still nothing.  Did a hard reset according to the other solutions, still nothing.  Help!

  Hi mommahoos,

  Follow the steps outlined in the document below. If you still continue to have problems please let me know.

  An alphanumeric Code (example: ' 0 x 'r' C2...) ") or 'Ink system failure' Error Message is displayed on the front panel when printing

• C8180 ink system failure

  Hi guys,.

  I'll keep this short because I know that many have the same problem.

  My C8180 is to give the dreaded ink system failure message.

  Lots of error: "ink system has failed.  Cannot print.  Refer to the printer documentation.  Error: 0xc18a0001.  "Stop the power, then on again.

  If I reset the State of the equipment via the secret menu, I am able to print an absolutely perfectly.

  After you print it automatically makes a clean head thing (all noises) and used then print again (attempt to next print gives the above error).

  If I reset again - I can print once very well (a copy color with lots of colors, a self-test or a print menu alignment).

  He is 2 years old, so out of warranty, but I am furious that HP support tell me to throw it in the Trash because the print head is not replaceable!

  I tried to replace all ink cartridges too.

  Help, please!

  Thank you

  Matt

  Scratch that... I FIXED IT!

  Here is my solution which I hope will help others.

  OK because the printer is capable of printing a fine print after hardware reset (via the secret menu), I found that the print head was indeed works very well.  It is only when he has tried to clean itself that it developed the 'problem '.

  So, I've had printed one... but it's a Word document, FULL of colors (just a whole page of colored blocks).  I printed in high quality to use more ink.

  This seems to have cleaned the heads by running a lot of ink through.  The next time he tried to clean it does not error.

  I know, I should work for HP :-D

  Good luck out there, there is hope.

  Matt