Backup lost blackBerry Smartphone 8330 to 9650 news using Blackberry Desktop software? Impossible?

Similar Questions

• BlackBerry Bold 9900 of the Smartphone Blackberry Desktop Software - impossible to synchronize the calendar

  I can't update my Blackberry 9900 calendar when using BB desktop software.

  A sync error"the following recurring event could not be synchronized 09/27/2012 [Event].  Remove the event and the synchronization again.

  However, when I look in my Outlook calendar and on my Blackberry itself, I don't have a calendar for that date listed event.

  How can I fix this problem and start having my phone synch again.

  Thanks for any help!

  Hello ckiefe,

  Welcome to the BlackBerry support community.

  Thank you for your question about the timing issue you are having with your calendar using the BlackBerry Desktop Software:

  The following article will provide you with more information on this subject: http://bbry.lv/YQ1quM

  Let us know if that helps.

• BlackBerry Smartphones will be Blackberry Desktop software work on a Mac under El Capitan?

  Hello, I am completely new to BBs and have just received a Bold 9790 I'm happening to synchronize with my Contacts, etc., but it doesn't seem to work with the software.

  If I select USB key when you are prompted, he IS recognized as a USB key, so there seems to be no problem with the connection.

  The software does not launch automatically, even if that is selected in the preferences, and if I manually run the Blackberry Desktop software it won't do anything because he doesn't seem to know that there is a BB connected.

  If the software does not work I will have to try to synchronize another way I guess? This is the contacts I wanted especially well.

  Hope that there is someone out there that can help you...

  R

  Thank you. Although I understand the requirement for end of LIFE, it can leave me and the other a backup dilemma. Fortunately, I have an iMAc under Snow Leopard where I can still use the BB Desktop Manager - but what of everyone? At least BB may provide another way to backup critical information such as Contacts. It almost seems a sneaky way to tell us to get rid of our older BB phones, but still very useful.

• BlackBerry Smartphones BlackBerry Desktop Software could not validate your update to the BlackBerry device...

  Hello. I had my blackberry for a little over a year. It's a Bold 9650. After I have updated to OS 6, everything was going fine except for the fact that I have lost password Mole and Brick Breaker. Small problems, I know. But when the day consists of a lot of waiting around, believe me, these two helps. in any case, I looked on various forum how to recover them and more expected to open the Fund Manager and go to the list of applications and simply check out these two games and to update. I did that, but when I went to update, I had to wait a while because he loaded [yes I use a mac], and then this message pop up would be "BlackBerry Desktop Software doesn't have to validate your device BlackBerry - abandonment update install due to failure of the validation.» Some packages contained unsatisfactory dependencies. "So now I can't update my phone at all with anything. What can I do to solve this problem without doing a full cleaning [which I don't know how do either, I see a lot of people talking about it]? I just want to be able to update my phone.

  Hey acabungc,

  Welcome to the community of BlackBerry Support Forums.

  This error is caused by a third-party application on the BlackBerry. This application will need to be removed and then you can re-installed games.

  To find out which application is causing the problem go to/Library/Application Support / BlackBerryDesktop / Logs and open the daily log on the Mac.

  And you will find a line in the newspaper that said: abandonment of the install because of unmet dependencies for packages: ((Application name))

  That lists the name of the application.  Then you can remove this application from BlackBerry.  Let me know if you have any other questions.

• BlackBerry Smartphones Blackberry Desktop Software said 'connection '.

  I'm trying to back up my blackberry and it keeps saying for the last 30 minutes connecting to the right of the bottom of the screen.  It shows my camera but I can't click on the tab now backup and when I go to configure settings it tells me to connect a device.

  Can someone tell me what is happening?

  I currently have a "App Error 200" on my screen, and I'm trying to get rid of... is that may impact my connection? and I can do/use to get rid of him, if I can't access my blackberry desktop software?

  I have the blackberry bold 9900

  You will not be able to backup of the device with the app error 200 appearing.

  You should start your BlackBerry in Mode safe and remove all third-party apps or themes that you could add, starting with the most recent added, first of all.

  Article ID: KB17877 How to start a BlackBerry smartphone in safe mode

  Then, on the BlackBerry, click Options > device > application management and remove these apps, you think that could be the culprit.

  Restart the BlackBerry again and see if the error app has disappeared.

• Smartphones from blackBerry Desktop Software not seeing music on computer

  Recently, I replaced my computer.  I backed up the music folder and its subfolders on the old computer and restored to the new.  There is a subfolder under 'My Music' for each artist. It's the structure that was built by Windows Media Player, when I originally ripped music from the CD.

  My Curve 8330 was about 8 GB of music on it I have Sync from your old computer.  Now, when I go to the page to synchronize your music, none of the music in subfolders appears.  The only thing I see are three artists that are in the folder "music sample" supplied with the PC default.  So I don't seem to be able to re - sync.  How can I get the Desktop software to recognize all the music on my computer?  I want to just make sure that when I run a synchronization is not annihilate everything on my Blackberry.  Thank you.

  Apparently, I installed the Blackberry Desktop Software before I rebuilt my index of Windows Media Player.  I had to uninstall the Blackberry Desktop Software and resintall once I rebuilt the index WMP.  He recognizes now all music.  I hope that this will save someone else the trouble...

• The Smartphones from blackBerry Desktop software will not connect to 9700 Win 7

  Recently, I lost my 9800 "BOLD" and had to go back to my old 9700.  When you try to resynchronize the 9700 for the desktop software, it started the process but then stopped.  Now the software connects to the device even if the device shows connected to the desktop computer.  In addition to the software crashes and cannot be closed.  I tried to uninstall and reinstall the desktop software but no improvement.

  Any ideas.

  Thank you

  Peter

  Interesting... the only time wherever I got a message like that is when I am attached to my PC and using the AppWorld on the web from my PC browser... a plugin is installed on the PC so that it works. I never recall a message as you describe directly from the desktop software.

  There is no need to use the older Desktop software... in fact, under Win7, it is even probably not supported. So, now I suggest the following steps (reboots insert a lot of restarting your PC... not only restarts, but at full power down). In addition, it is recommended that you are connected to the PC on an account with full administrator rights. In addition, under Vista/Win7, use the option "Run As Administrator" for everything.

  In addition, it was also reported that when your user profile on windows (type "echo %UserProfile%" in command prompt) contains spaces, then the installer will not work. To resolve this issue, log off from your Windows account and sign in using the local administrator account (or any other name of account without spaces) and install office (for all users).

  (1) delete your package to update device OS of your PC (Add/Remove Programs)

  (2) properly uninstall the RIM desktop software:

  • KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
  • Some noted that there are several registry keys to remove talk in this KB... don't forget to get your all associated with RIM registry database
  • Others have reported the use of a registry cleaning tool to be also useful
  • Still others have reported the use of your original PIM (Outlook, NOTES, etc.) Installation CD, run the "repair" to be helpful in some situations process

  (3) obtain a new download of the RIM Desktop software:

  • http://us.BlackBerry.com/apps-software/desktop/

  (4) to download a new copy of your package to your carrier OS device (on your PC):

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  (5) install the software on your PC Desktop

  Installation of 6) (also on your PC), device OS package

  (7) start the configuration Organizer:

  • KB17022 How to configure applications to Organizer for synchronization using BlackBerry Desktop Manager
  • KB23681 How to configure settings to synchronize Organizer data using BlackBerry Desktop Software 6.0

  If all goes well, who's going to make things again.

  Good luck and let us know!

• BlackBerry Torch 9800 smartphone failing to connect to the Blackberry Desktop software

  Recently I seem to get a continuous "Connection" message to BBDTS. Have you tried the following:

  -the latest version of the BBDTS software.

  -restarted the pc (Win7x64)

  -restart the blackberry

  -tried a different usb port

  Nothing has worked. It seems that the blackberry connects to the pc OK

  Any ideas on how to get a connection established

  Thank you

  Hello!

  Here is a list of troubleshooting items... I hope that something will be useful:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone because of administrative permissions
  • KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when user account control is enabled
  • KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when a full version of Roxio® Media Manager is installed
  • KB28456 BlackBerry Desktop Software is unable to detect the smart phone BlackBerry when the USB selective suspend setting is enabled
  • KB28444 The BlackBerry smartphone is not detected by the BlackBerry Desktop Software, when connected by USB to a USB hub or a docking station
  • KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when connected via USB
  • KB02640 Troubleshooting USB connections
  • KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  • KB00125 BlackBerry Desktop Software cannot detect the BlackBerry smartphone
  • KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  • KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  • KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  • KB01451 How to enable Sync advanced logging if a wired synchronization fails
  • KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer
  • KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  Check also on the incompatible software... it was reported that NTI Shadow Ninja & software can cause a conflict; Remove and reinstall the desktop software BB allows to install correctly.

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. Also apologies if all are not currently available... RIM takes their monte and descends at will as they revise things.

  I hope that something it is useful!

  See you soon!

• BlackBerry Desktop Software for Mac 2.3.0 Smartphones

  Recently, I made the mistake of upgrading to the latest version of the Desktop software for Mac 2.3.0 via a command prompt. I use an iMac running 10.5.8, that should be compatible, but the software crashes when as soon as I open it, if my Balckberry Curve 9330 is a hook up or not, the program is consistent that is unresponsive. I uninstalled and reinstalled several times without success, by a new download every time. This may be a moot point because I plan to return soon to a PC, but for now I'm on the Apple and irritated.

  You are right!! The problem is caused by older files to Blackberry Desktop Software DMG that exist in file download to the users and only users perform with OS 10.5.

  Thank you very much!

  http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB30087

• Email for blackBerry Smartphones application is greyed out on BlackBerry desktop software.

  I have the Blackberry desktop software version 4.5 installed on my computer. I can't access the E-mail application because it is grayed out. When I try to access it I get an error message "this computer does not have his account address message. The messaging system is not configured properly or this e-mail system is not supported. "I use outlook for my email. I have a BlackBerry Curve 8330. It is updated with version 4.5. The software recognizes the phone. All other programs are available.

  It's on a computer at home?  It seems that you have installed the desktop using the BES software / redirector option.  Redirector is designed to work with a server exchange; If you are using your home PC with a POP/IMAP e-mail address, the best solution would be to reinstall the Desktop Manager using BIS (located in the Setup Wizard), and then use the Blackberry Internet Service to configure your POP/IMAP e-mail.  With this configuration, you will over see the e-mail settings icon because it will no longer apply.  When you use the redirector on a computer that is not on an exchange server, you can receive messages on your device that say "this message is used to carry data between the blackberry and the server... ", which can be quite annoying.

• BlackBerry Smartphones Oh my God! Who approved Desktop Software 7.0? !!!

  Dear RIM,

  Have you considered the spiral situation you are in it with regard to the market share? either Apple, Android, etc.

  Why you even more software buggy/templates in the form of Blackberry Desktop Software 7.0 release? The approver (for this version of the software) seeks to him alone to run the company even further by deepening its existing user base preparing to standby mode and wait for RIM to make a comeback?

  Synchronization of Outlook is broken. I read problems with Outlook 2010, but I'm only on Outlook 2007. The previous desktop software "WORKED." Why are you releaseing buggy software and break something that works? Have you not learned from your past mistakes?

  Please make available the latest version of Desktop 6.x software your customers (I feel so undervalued as a customer of RIM) can restore.

  Yours Sincerely,

  Dismayed, disappointed and completely crushed in the management of change in RIM

  One of the reasons why clients leave the RIM is due to their inability to control the quality and user experience. I mean, this fact has been known for some time and has been made very public to the rest of the world who don't have not RIM devices through this article.

  http://www.BGR.com/2011/06/30/open-letter-to-BlackBerry-bosses-senior-rim-exec-tells-all-as-company-...

  Yet, here we are... still find that RIM continues to struggle with the fundamental issues for the management of a smartphone. I mean if the software is not ready, Don't RELEASE IT. You have nobody in your org who understands the value of testing, tests and trials? Have you even tried to hire users like beta testers before release into the wild? The issue here with 7 DM (Mine said his bundle v7.0.0.59 60) and Outlook (any version) volumes of spells to the amount of test RIM on this version.

  I do not know that Thorsten Heins is not aware of the quality dimension in their service of Office Manager because I had problems with the Director of office of Mac OS X as well (different set of questions).

  If anyone here is this lip reading, please bring to attention at the top. Someone really needs to know what is happening.

  FYI folks - I have re downloaded Desktop Manager 6.1.0 bundle 38 using the suspect link which insists on the fact that you are using their download manager;

  http://BlackBerry-Desktop-software.en.softonic.com/BlackBerry

  When he asks you to administrator rights, DO NOT type your administrator password. A downloader doesn't have the administrator rights to save a file that is downloaded to your desktop.

  The other link provided by another user has not worked for me because depositfiles.com detects a large number of visits on this link and wants you to pay for it now;

  http://www.BlackBerryForums.com/rim-software/253387-archived-rim-desktop-software.html#post1744114

  Good luck people.

• Smartphones from blackBerry Desktop Software STILL wants to charge AppWorld, Google Talk, AOL IM, etc.

  I have Desktop 6.0.1.18 software.

  I uninstalled multiple applications that are for me junkware.

  However, whenever I am in Desktop Software, ALWAYS default to reload (for example "pending installation") at least six applications, including the AppWorld, Google Talk, AOL IM, etc.

  It is a major pain.

  This means that whenever I want to make changes to my applications, I first go through the full list of applications and disable those that I don't even want (there is no easy/fast way to do it).

  Is it possible to stop this behavior?

  I have a new 9780 by T-Mobile. I upgraded to a 8320 Curve, so I used the BBs for some time.

  I had a brief conversation with a T-Mobile Representative (in a call on another problem), and she had no idea what I was talking about and said that if she was in what concerns the desktop software, I had to communicate with BlackBerry.

  Finally, I got this problem.

  After that I downloaded and installed the software for the device from T-Mobile on my PC, even if it seems to be the exact same device software version (6.0.0.448), BlackBerry Desktop Software does more the six applications be loaded.  So for me, this problem is corrected.  I didn't even remove the COD files.

• BlackBerry Smartphones Blackberry Desktop Software installation problem

  I had a problem with Roxio Media Manager constantly want to reinstall.  So I corrected this problem and and uninstalled the Blackberry software. Then I tried to re - install Blackberry Desktop software so that I can sync my contacts on my computer at home.  I tried this from a downloaded version 4.6 and with the version on my Blackberry CD.  Same problem with both.

  The installation starts and claims of language, then installation starts for a few seconds.  Then I get this message:

  Error opening installation log file.  Verify that the specified log file location exists and is writable.

  I can't get past this message.  He didn't tell where is the location of the log file.  Other installations of software, it's only the Blackberry software that will not be installed.  I tried to rename CProgram Files\Common InstallShield and make it read/write, but this install always fails with the same message.

  Any ideas to try?  Nowhere else can I ask for help?

  Andy

  Thanks, that worked.

  I unzipped the file, then I opened a cmd window and manually run msiexec with your Blackberry msi file.  I have added a flag/l to set the log file to a local file FichierJournal.txt and everything went well.

  Maybe you specify a problematic log file name, at least for my computer?

  Anyway, this new version of the Blackberry software works very well to keep my home contacts updated with my work contacts.  I'm glad that I was able to install without the Roxio media manager.  This program made me mad.

  Andy

• BlackBerry Smartphones Blackberry Desktop Software deleted my Contacts

  Hello.. It's my first post

  I just bought my Blackberry Tour (used) a few weeks ago and was not connected to my computer since I bought it, so I was a little surprised when I plugged it in today, set up updates of Blackberry Desktop Software and found that everything was completely erased.

  I've tried everything. Connection without the battery did not work, and he just asked me to install updates everywhere. After reinstalling the operating system, everything is back to normal now, except for the fact that all my contacts have disappeared.

  Given that I have does no backup for them earlier, is anyway I can get back them? This is my first Blackberry so I am a little confused.

  Thanks for any help!

  Yuck.

  I always advise people to make a manual backup of their BlackBerry before ANY upgrade. Your carrier and notice of the RIM must be specific to this topic. The upgrade process "should" do its own backup at first, before the actual upgrade.

  Check your PC, the search for any file ending with "*.ipd"... normally the backups are performed to your My Documents folder. Check and see if any IPD file is there, in particular dated today.

  If so, you have a backup.

  Then, using Desktop Manager > restore.

• BlackBerry Desktop Software 8.1 Windows Smartphones

  Blackberry Desktop software does not load in point 8.1 of Windows error message is

  "This application can run on your PC.

  To find a version for the control of your PC with the software publisher.

  '

  This problem has been solved after receive a Windows update yesterday I tried to reload the desktop software and everything is now fully functional