Battery HP Mini is not

Hello

my computer HP Mini 110-3800 is almost 2 years old and now the first problem occurred: the battery charge not, computer works only when the adapter is connected. Why is it like this and what can do to solve the problem? I tried Device Manager - battery - uninstalling and reinstalling method battery compatible ACPI Microsoft control, but it did not work. What else can I try?

Follow troubleshooting on this document from HP web.

Run the test of the battery in the UEFI envionment if it is installed or the HP Support Assistant.

If the final result of the resolution of the problems is that the battery can no longer hold a charge, then it is time to replace the battery.

Tags: Notebooks

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