BB of Smartphones blackBerry 9630 tour - GPS is not accurate on Verizon.

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• Smartphone blackBerry pearl 8130 for telus not finding gps signal

  I can't have the gps to work on blackberry maps.  I can get a satellite signal using the test program free telus navigator.  I'm womdering if telus makes the blackberry maps not to pick up the satellite signal in the cards blackberrry free so u pay the extra money to use the router to telus telus adavertises the Pearl has an internal receiver that works with the blackberry browser).  I would really like to use blackberry maps with gps work - can someone help me with this.

  One thing that I tried that seems to work at least occasionally time to erase the memory of the device before you open maps of BB.  It seems to work I think maybe the international program out of the internal memory until u clean the memory.  You can do this by going to options-security-clear memory.  You can also put an icon to empty the memory on your screen.  Give it a try and see if I work for you.  Kevin Miehm

• Smartphones blackBerry device software upgrade, does not (Bold 9930)

  Bold 9930, Verizon,.

  Everything was going well 5 hours ago. Backup and synchronization with Desktop Manager and everything was good. I clicked on the 'Device upgrade' link. He me everything first download and install the new Desktop Manager software. This seemed to work properly. Then it downloaded the new software device and conclusive to upgrade of the unit.

  7.1 bundle, 2705 (v7.1.0.991 platform 5.1.0.678)

  The Setup program indicates that the new software has been installed, and then it seems to want to reboot the device. The device never returns, ends with an App error 606.

  I loaded the cool device software, without change. Removed Software Desktop, loaded fresh, then loaded a fresh device software, without change.

  I tried to load my old device software but the Desktop Manager will not allow him.

  I reloaded software device 3 times, always the same behavior, always the same error at the end.

  I'm out of ideas.

  Any help?

  Hello and welcome to the community!

  brunostyle wrote:

  I tried to load my old device software but the Desktop Manager will not allow him.

  This bit is quite unusual... done correctly, you can force any OS on your BB package as long as it's your exact model number. So I'm not sure if you're really using all the good stuff... so, even if a lot of this will be redundant, please examine carefully for subtle tricks do you need to... done correctly, this can heal the situation. But any errors on the way (not ignored, stage not completed correctly, etc.) invalidates the whole process and translates the automatic process of support and limited to only the OS packages currently supported by your specific carrier.

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones Blackberry Messenger (Tour 9630)

  Whats up people.  I'm trying to find out if BB Messenger conversations are stored online with blackberry or cell phone provider.  I need to retrieve information from work and I desperately need to IM to recover session.  Any help is greatly appreciated.  Thank you.

  No, they are not stored anywhere.

  The messages could certainly is located on a server if they are recent, but even with that you would need a court order and a lot of money and luck to get there, so now there are still.

  But as a source of backup, no.

• BlackBerry Smartphones Blackberry Maps and GPS, should I use Google Maps? Re: Google Latitude

  Question 1: I v.4.6 on my "BOLD". The maps and the GPS works fine, but I wonder if it is powered internally by Google maps. Anyone know?

  Question 2: The reason why I ask is because I want to try Google Latitude, which allows tracking of the location of a phone cell phone per person. He supposedly can show you the location of all of your friends on a map. Can I install Google Maps first or if it'll work with Blackberry Maps? If anyone has installed Google Latitude on their "BOLD" and care to share their experience? You can follow your "BOLD" of your PC if you have lost?

  Question 1: Is now the answer. I installed this software "Latitude" and got "Google Maps" and "Latitude" as a menu option. Now, I have 2 mapping software on my "BOLD" taking up memory sparc resources. So, these two could not work together.

  Question 2: To see the location of my "BOLD" of my desktop PC:

• Smartphones from blackBerry Curve 8310 - GPS does not

  Late afternoon, the GPS on my BlackBerry decided to stop working. "Refresh GPS" does nothing, just a bunch of 0 against all areas. I took a colleague BlackBerry (the same exact model since they both work) and standing on a selected spot "refresh GPS" on both phones. Mine still gives a bunch of zeros, while the other spits is rather less than a second. I didn't fall out or something. Infact, it was fine in the morning. What is going on?

  I also tried out the battery for 5 minutes before putting call. It does not either.

  Hi and welcome to the forums!

  Go to options, State. On the main status screen, type the word test.

  There is no entry for that field, just type and you will see a device of that self-test.

  Click Run, and then select GPS.

  Let us know the results.

  Thank you

  Bifocals

• Unknown symbol of Smartphones blackBerry BB tour

  I noticed a new symbol on my phone that I've never seen elsewhere. Can someone help me understand what it is? Looks like a yellow ledge "Hangman" (upside down letter "L") with a red circle inside. I also noticed when I tap on BBM my screen keeps flickering...

  Your application of executioner, the game, received a new update automatically. The icon is you say that.

  Open the executioner and navigate the themes or topics, which will normally clear the notification icon. You probably have preferences on the game of hangman to automatically receive daily updates (I don't remember the exact wording of option, but you can find it).

  In any case, I had mine set in the same way. I had to open Hangman every morning to clear notification, you have enough of it and just be deleted executioner. It is not in any case this pleasure.

• Smartphones blackBerry 9900 data Plan does not work!

  Hi, new here, great site!

  I'm from Canada, with Koodo and bought a unlocked 9900 opportunity, my neighbor via a Classifieds site, and as much as I know it was his business phone.
  I wiped it it clean and improved the operating system to 7.01

  I noticed that the previous service logo remains still (Rogers) during boot-up/shutdown, hmm, OK whatever he is working with Koodo.

  I called Koodo to allow data, but nothing works. I called them and they told me to enter "bb.koodo.com" in the APN field with no username and password. Then to save the host Routing Table (he told me that he registered very well) but I did not receive a message. Also, we have removed battery and tried everything again. It still does not.

  It is H + at the top right of the screen, but who has always been there.

  She said that maybe the phone was restriction IP since I bought it used, and maybe BB Swiss Army tool could help me get off, but she didn't know how. So I downloaded and pushed some buttons (more precisely remove COD) and really messed up my phone... lol

  Just reinstalled OS7.01 once again and fortunately had a fairly recent backup.

  Suggestions for making data work, or do I need a new phone?

  Hello and welcome to the community!

  Serious9900 wrote:

  bought an unlocked 9900 used my neighbor via a Classifieds site, and AFAIK it was his business phone.

  Let's start there, because who can be tricky depending on what exactly is meant by "business phone". Reference:

  • Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  Many of the steps can only be carried out by the seller... for example, if the prior carrier still has a BIS account allocated to that specific device, so no other carrier will be able to create a BIS account for her, and a BIS account is required to use wisely. As a general rule, a carrier will come out only the BB from the account when the real account holder made the request... and you will not if this situation applies.

  In addition, if the device has been activated BES, you need to follow additional steps. Reference:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If there is an IT strategy, then there are a special method, you need to remove it, but it will be successful if the BES server, to which the device has been set already has the removed feature of it... you may need to ask the previous owner about it. If this BES server was deleted, you can use this method to clean up the it policy:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  It is necessary to use this exact method... refer:

  • Article ID: KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  Now, with all these preliminaries of the road...

  Serious9900 wrote:

  I noticed that the previous service logo remains still (Rogers) during boot-up/shutdown, hmm, OK whatever he is working with Koodo.

  As you guessed, it's irrelevant. BBs are still originally designed for a specific carrier... and some of these contractual carriers with BB to place a splash screen of starting the device ROM, that can never be changed. But, it does nothing other that that unit was built for this carrier... but as long as all other things correctly, it is not serious at all.

  But, to be clear, when you say "it works on Koodo", I guess that's your voice services? And are all now, you must operate your data services? If telephone services do not work correctly on Koodo, then it is useless trying to get data services going.

  Serious9900 wrote:

  I called Koodo to allow data, but nothing works. I called them and they told me to enter "bb.koodo.com" in the APN field with no username and password. Then to save the host Routing Table (he told me that he registered very well) but I did not receive a message. Also, we have removed battery and tried everything again. It still does not.

  But now say you "nothing works"... should I continue to assume this are information specific to the data, and that telephone services continue to operate properly on Koodo? Sorry for being blunt, but clarity is critical or waste us time on unnecessary things.

  When you say "he told me that he registered very well", which means exactly please? This means that he said something like 'Check pending', 'Record sent' or some other message popup? Once again, here the clarity is critical. If that's what you saw, then indeed it is not registered correctly. Rather, he made the application very well... but until the enrollment message arrives in the Messages application, then the intervention is required since the data network of the carrier did not and until it nothing for the data will be working.

  Serious9900 wrote:

  It is H + at the top right of the screen, but who has always been there.

  Upper case H +? Once again, just double check, since if she was tiny, that it would mean something completely different from that of capital letters. Top of case, this is what it must be.

  Serious9900 wrote:

  She said that perhaps the phone restriction IP since I bought it used

  I don't know what she thought about it. May be restriction of BES and if the above process I gave you can purify that.

  Serious9900 wrote:
  and that maybe BB Swiss Army tool could help me to remove, but she didn't know how. So I downloaded and pushed some buttons (more precisely remove COD) and really messed up my phone... lol

  Never good to a few buttons when you don't know what you do... I don't remember if BBSAK is able to remove political or not, but it can do a very good cleaning.

  Serious9900 wrote:

  Just reinstalled OS7.01 once again and fortunately had a fairly recent backup.

  And that could be part of your problems. If, for example, the device has one IT political edge, while part of a full process... which means that even if you happen to clean off, a complete restoration simply will return to the instrument, turning to your right back to where you started backup/restore. Instead, to do only a partial backup or restore, and more precisely to avoid data bases that have to do with THIS, political, business or something similar... the conservative approach is to only to backup/restore of critical databases you need (for example, contacts, calendar) and manually reconfigure the rest. Remove a policy is a tricky thing.

  Serious9900 wrote:

  Suggestions for making data work, or do I need a new phone?

  I think you have enough to start on top. Another question about whether Koodo, however, is if their network is configured to auto-fill your specific with entries HRT device model and service book. If their network is not, while actually explains everything. No carriers configure their network to support all models of BB... each one chooses a subset of the model numbers of BB and configure their network accordingly. But trying to use a model number BB on a carrier network that is NOT configured for this model results in number exactly what you live... their network will not automatically grow some HRT and SB entries on your device because their network does not recognize your device as a model BB number taken in charge.

  Looking at a reference that I can find, it seems that Koodo is configured for the 9360, 9300, 8530 and 9790. But not for the 9900. Now, is that with a proverbial grain of salt... that reference does not necessarily mean that the network of Koodo is not configured for the 9900, it's just an indicator that is not. Koodo can only tell you that answer for you.

  Good luck and let us know!

• BlackBerry Smartphones Blackberry 8520 wiped and does not show error 507

  Hi, I recently wiped my blackberry 8520 OS with BBSAK and started to install another OS, in the process, the USB cable somehow has been disconnected and installation has failed. Now the phone just to start, turn on for about 3 seconds shows nothing and then turns off. It does not show same error 507. Help, please

  Hello and welcome to the community!

  You may need to use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• Smartphones blackBerry CURVE 8520 - KEYS do NOT WORK

  Need help to guide the qwerty, other keys and navigation pad do not work. When conncting the cellphone, the confirmation of the alarm appears and cannot cancel or open other files.

  already, restart the phone and remove memory card but still problem occurs.

  Make a backup of your device information, do an update if your device have no updates to detection of power or just a reset of factory settings if the error persists you need a replacement under warranty.

  Save as follows:

  For a backup of the data on a BlackBerry smartphone, follow these steps:

  Click device from the upper left corner of the BlackBerry Desktop software and select Save in the drop-down list or simply click Back Up Now from the main screen of the BlackBerry Desktop software.
  Mark the appropriate customization level (full, quick, custom).
  If your smartphone includes built-in multimedia storage and you want to back up data stored there, select the files on my built-in multimedia storage box.
  Enter a file name if you wish, or leave the default text.
  Let the disabled Encrypt backup file.
  Select back up.

  Update as follows:

  Connect the phone to the computer.
  In the homescreen of the BlackBerry Desktop software, click Update.
  To download an update, click on Get update.
  To view other available BlackBerry Device software versions, click view other versions. If necessary, click a different version. Click on install.
  Do one of the following:
  To keep a backup of your smartphone data file and settings, select the backup of your data device checkbox. This backup file is restored to the smartphone, once the update is complete. If the data is not saved, the smartphone data, settings, and e-mail messages are removed from the smartphone once the update is installed.
  To encrypt backup data, click Encrypt backup file.
  Select the keep me Subscriber for email notifications box to receive updates when new versions of the BlackBerry device software is available.

  Click on install update.

  When the confirmation message that the update is complete appears, the BlackBerry smartphone can be disconnected.

  Force detection:

  Remove the battery on the back of the BlackBerry smartphone.
  Connect the BlackBerry smartphone to the computer via a USB cable.
  When you are prompted to restart, update or cancel, click Update. If the updates are found Desktop Manager invites you to do the update, update later or check other versions
  Click on Get Update in order to install the recommended software version or the sight of other Versions to manually select the version you want to install and click on install.
  In the Update Options screen there is the possibility to enter the email address to be notified in the future when there are new versions of the software available.

  fill out the check box and enter the e-mail address in the text field to receive notifications by e-mail
  Uncheck and leave the field blank to not to receive updates.

  Reinsert the battery that was removed in step 1
  Click on Install Update

  Reset the factory settings steps:

  In the upper right corner of the BlackBerry Desktop software, click on the? in the upper right corner of the BlackBerry Desktop software.
  Click on support resources
  Then the Support Tools
  Click on the Reset button under the heading Reset to Factory Settings.

  Any question let me know. !

• BlackBerry Smartphones Blackberry Bold 9870 trackball does not

  I noticed that my trackball to delay a few seconds earlier this week.  4 days later the trackball does NOT work.  Can someone please.

  Is it possible to navigate in the BlackBerry smartphone without using the trackball.  If this is not the case, what would you recommend to me.  I backed up everything but my guardian of password (I don't think that can be saved).

  

  I found a few articles, but I highly recommend that you take to a repair shop.

  Don't know how well it will work for you.

  http://www.ehow.com/how_8015930_navigate-BlackBerrys-trackballs.html

  http://www.mademan.com/mm/how-navigate-BlackBerry-no-trackball.html

  http://www.YouTube.com/watch?v=xeaDOiN2ipw&feature=related

  Sorry its does not work for you.

• Smartphones blackBerry BB 9700 - peripheral does not work beyond a minute

  Hello

  I've updated the software of my BB Bold 9700 ver 5.0 to 6.0 Bundle 2475 worm. Now when I restart my machine, it works well for around a minute but then it gets hung and I can't use it any more. I tried to connect with BB Desktop Software but the problem persists. Please provide a solution for this. One of the reasons for this could be inadequate phone memory. So is there a way I can get back to ver 5.0 now?

  Hi nikitshah1790

  Its a choice the user is he wants to stay on OS6 on the bold 9700, but 15 MB is not leaving a good memory to run your BlackBerry smartphone, you can't open multiple tab on your browser at any time or can not run more then two applications to an instance or your device will freeze or crash.

  You can try to remove language packs from your device, it will give some media of memory.enable support on the card device, also make a regular backup of all of your messages or emails and delete all old messages at regular intervals, otherwise they will be removed from the unit due to low memory. Please go through this Knowledge Base on how to increase free memory:

  KB14320  How to maximize the battery life and available memory on the BlackBerry smartphone.

   

  Once you have install OS 6 on your device previous OS 5 is no longer on your device has been deleted automatically. After any OS update, we should try those below mentioned step which I think he's going to solve all your problems related to connectivity of devices to your network.

  1 - Save your pocket computer.

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 send your Service book

  • KB02830 Send the directories for the BlackBerry Internet Service

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  Try it and tell us. And you can always return to the previous operating system when you feel its necessary.

  Prince

  ______________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Smartphones blackBerry on PC Backup is not complete

  Latest version of the desktop software.  Stops at 98%, while 'Backing up Smart Card Options 1 of 1 Record'.  Never finished, cancel does not work.  Need to remove the USB cable to stop the process, no file is placed in the backup folder.  HE USED TO WORK.

  Tried pointing the file to two different new folders in my documents and a stop C:\.

  tried to re - a corner of the SIM card.

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB29522 "Backup of database error" message is received at Options smart card database when you save the smart phone BlackBerry with the BlackBerry Desktop Software

  I hope that it contains something useful!

  Good luck and let us know!

• Smartphone blackBerry with e-mail option not help here.

  TMobile is my provider with data unlimited and my phone is a blackberry model 8520 curve. in the configuration of email, I have email to blackberry enterprise server option. my phone does not display the option "I want to create or add an email address.

  I wipe, restore and on t-mobile representatives more than say that everything is good to go at their end. I sent several request on the host Routing Table and always empty. What is the problem?

  Help, please.

  Thank you in advance.

  Hello scapulario

  Welcome to the Forums of the BlackBerry Support

  To use the personal messaging on our BlackBerry services a normal data plan doesn't work, can you confirm if you have an active BlackBerry data plan / BIS of your carrier T-Mobile!

• BBM of Smartphones blackBerry, e-mail, whats app not working not

  Hello

  For the last 2 days, the only thing that work on my phone is to receive and make calls and SMS, everything that is bbm, whats app, email, who's who, world blackberry even NOTHING works. Does someone can tell what I can do on this issue.

  Thanka

  Try to make a first battery pull.  If it doesn't work, call your carrier so that they can update your blackberry services.