BBM blackBerry Smartphones Max members group > > > HELP!

Similar Questions

• BlackBerry Smartphones strange question need help ASAP!

  I have a strange problem with my Blackberry "BOLD" 4 9900, sometimes when I receive or make a call, the phone is connected and I don't get 2 hear the person at the other end, and vice versa, the only solution for this is hard reboot the phone that is like taking the battery and have it pop back in and then things works very well and it's soething that happens daily is there a way to diferrent without restarting the phone and why it happens instead of 1 m, also I got the replacement of the device like the previous, it was cut and after investigation of blackberry, they gave me a new device. The version of the OS in the mine is 7.1.0.746 (2108), I was invited by the service 7.1 bundle downgrade and backup center 1646, which I am not ready to do what it takes forever and I have to reinstall all the software back and set up e-mail. What would you suggest?

  Also the latest BBM version which is 7.0.1.23 is installed, my phone that has WiFi but unlike previous versions where they had a backup and restore under backup management option that is no longer there, there at - it a way to get that back, I had uninstalled and reinstalled BBM but still does not work and the desktop software is not save BBM groups or pins?

  Bold_4_9900 wrote:
  Well thank you for the steps of IMRT I'll take an impression outside until I do it just to be double sure and I installed restart me that works well but has 2 questions in my mind. Why my phone should behave mumb silent n when I get a phone call or have to do one and the is to run return is of restarting it.

  This happens usually when application runs in the background, or because of any unknown third-party application installed within our system, or due to lack of memory. Reboot to shoot some time A battery is enough to solve this problem. If press and hold the Menu for a few seconds, it will appear a screen that will display all the programs running in the background, usually five will always be there (host, BBM, Message, phone, browser) you can always check if any other applications. are running in the background, if they then close them properly.

  We should always try to close Applications correctly - avoid using key end to close the applications because it just minimizes the application and let it run in the background. Instead, press the Menu key, select close or Exit to exit the application. Do not leave your browser open on a page of Web active when not in use. If programs are running in the background, that this will lead to problems that you are experiencing now. Please take a look at this Article, I don't know that it will help you overcome your problems:

  KB14320 : How to maximize the battery life and available memory on the BlackBerry smartphone.

   

  Bold_4_9900 wrote:
  Also, you mentioned the OS upgrade to make the site of Vodafone UK as it approves Indian have not come out, I hope it's a generic file and has nothing to do with zonal or regional my phone settings.

  There is no generic OS! The link I gave you is an official OS from Vodafone UK, install it without any hesitation he will not affect your device 

  Let me know if you have any questions.

• BlackBerry smartphones important, I want help please check this massage

  Hello everyone

  I have a big problem and I want someone to help me.

  my blackberry phone is (Bold 9790)

  and its brocken, I'll buy a new and even bold 9790

  If I walked into my blackberry ID will be back again once the contacts?

  and my bbm contacts will be back again with the same PIN?

  Please tell me<>

  Kemozah1 wrote:

  If I walked into my blackberry ID will be back again once the contacts?

  What contacts? Your address book... IF you have BlackBerry Protect installed and running on your old device, Protect restore data including your address book and other data. See more here:

  How to use BlackBerry Protect to restore data to a BlackBerry smartphone

  Kemozah1 wrote:

  and my bbm contacts will be back again with the same PIN?

  Please tell me<>

  BBM contacts are not saved with Protect. However, using the same BBID, they will be restored if your previous 9790 had BBM 7 installed. Your BBID restore BBM contacts.

• Problem in BBM blackBerry Smartphones - I do not have a display picture bbm Board and the State. I cannot access it and cannot access my photo or status of the contacts Panel

  I don't have a display picture bbm Board and the State. I cannot access it and cannot access my photo or status of the contacts Panel. Help, please!

  Thank you!

  Then you can try upgrading the BBM to the latest version available for your device?

  Make that first make a local backup of your BBM contacts, after backup, delete or uninstall any existing version of your BlackBerry. On your home screen, go to Options > Advance Options > application > BlackBerry Messenger > delete BlackBerry Messenger of this list (highlight BBM press on the menu key and select delete)

  KB10040 : How to view or delete the application installed on a blackberry smartphone 

  Once it is perform a battery pull reboot by removing the battery while your unit is powered, wait a min, then reinsert back.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your device.

  _______________________________________________

  Please note :

  If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

  KB20554 : How to back up and restore the BlackBerry Messenger contacts list

• Issues with BBM blackBerry Smartphones

  Whenever I charge my phone or restart I notice my bbm dates back to ancient times, I get previous pings and current pings will no longer appear, also dp displays more peoples. I decided to back up my contacts, delete and re install the app but realized after the reboot, I can download is no longer bbm as he shows me app World, bbm is already installed, but can't find anywhere in my phone. Please help I need my bbm back

  Hello presh007

  Welcome to the Forums of the BlackBerry Support

  If you already verified and that you are unable to locate your BBM icon, then you should try reinstalling the BlackBerry Messenger application, it may be useful.

  To do it from your home screen to go to Options > device > Application Management > locate and delete BlackBerry Messenger from this list.

  KB10040 : How to view or delete the application installed on a blackberry smartphone 

   

  Deleted once perform a battery pull reboot by removing the battery while your device is turned on, wait a min. and then reinsert this return.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the most recent version available. After installation, restart your device once more, connecting with your BlackBerry ID and check if you are able to send BBM to one of these devices.

  Please try it and let us know of your progress.

• BlackBerry smartphones, that I need help to transfer data from a 9870 "BOLD" for a Blackberry Curve 9300 Blackberry

  Hi, I have used a Bold 9870 for a few months now. I've been saving my camera on my computer periodically. Unfortunately, it has been exposed to water the weekend and unresponsive. I transferred my acct (by Sasktel) to the Blackberry curve of my son he no longer uses. (I'm drying my "BOLD" in a bag of rice and I hope that it will work again in the coming days?!).

  My question is did anyone know how I can get all my information backups "BOLD" (contacts, emails, texts, bbm surveys) and get only their transferred on the curve that I currently use. I feel completely lost without it!

  Thank you for your time.

  Hi shelran,

  Welcome to the BlackBerry support community forums.

  It's very sad to hear of your soaked BB device. I hope it still works!

  Check the article below to learn how to restore the data on the device-

  • KB03953  How to back up and restore data to a new BlackBerry smartphone
  • KB13428  Transfer files from one BlackBerry smartphone to another backup by using the backup and restore tool
  • KB10339  How to use BlackBerry Desktop Manager to restore the data to a BlackBerry smartphone from a backup file

• BlackBerry Smartphones SMS full Notification - help please

  I'm at my wits end with my Blackberry Torch 9810.  I have very little text messages in my Inbox, I lost the lot for some reason my phone has decided to change some date & in the future and trying to resolve that, in my opinion, I wiped everything, do not know what I did a few weeks ago, but they disappeared.

  Now I get notifications that my SMS Inbox is full and I need to delete messages.  Can someone help me I have a lot of messages on the handset and cannot believe it is complete unless there is an option I need to select/deselect.  The user guide is useless.

  I changed a parameter in the past as text messages seem to be endangered if they were in a month or so old, but all that I did I can't and don't know how to handle all my text messages myself.  My old iphone allowed me to keep the text as long messages I wanted with what appeared to be a very large storage area, now I just want to throw this thing in the bin.  Unfortunately I have 18 months remaining on my contract (business) so I can do nothing about it.

  Ann3da wrote:

  50 SMS Messages / 29.5 K

  15 text messages / 12.3 K

  OK, not a lot of people very little. It is in memory of the device, but you are some of the SIM card, save too much.

  Then... you must change this setting according to the instructions below.

  Article ID: KB13465 "SIM card is full please delete SMS messages" appears on the BlackBerry smartphone

• Bbm blackBerry Smartphone problems

  I can't upgrade my messenger bbm through my phone. However, I tried to make this app via the PC world it tells me that it is already installed but I can't access bbm... I need help as soon as POSSIBLE...

  Back up your data first using Office Manager!

  http://BTSC.webapps.BlackBerry.com/BTSC/ViewDocument.do?externalId=KB10339&sliceId=2&cmd=displayKC&d...

  You can uninstall the application first?

  http://CrackBerry.com/BlackBerry-101-how-remove-delete-and-uninstall-apps-your-BlackBerry-hint-its-a...

  Reinstall it from here:

  http://us.BlackBerry.com/apps-software/blackberrymessenger/

• BlackBerry smartphones could you please help me

  Help me please

  All of a sudden my bb is stopped

  and now, this thing is keep illustrated

  What shoul I do?

  http://im15.gulfup.com/n47i1.PNG

  awaiting your response

  Thank you

  You need to reinstall your OS device to restore access to your device.

  http://BTSC.webapps.BlackBerry.com/BTSC/ViewDocument.do?noCount=true&externalID=KB10068&sliceId=2&cm...

  Check the steps below for OS - upgrade

  Step #1

  Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

  Step #2

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3

  Users can perform a full or selective data backup by using the tool of backup and restore in BlackBerry Desktop Manager using the following steps:

  1. Connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click on the backup and restore.
  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases.
  5. Choose a location to save the backup file, and then click Save.

  Step #4

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click The Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and then click OK.
  5. Click on the checkboxes corresponding to the names of the applications you want to load, and then click Next.
  6. Click Advancedand then click the check box next to delete all already installed applications.
  7. Click on Next.
  8. Click the check box next to do not automatically back up the application during the process of loading data.
  9. Clear the check box next to the backup and restore applications installed wireless.
  10. Click Next > Finish.
  11. Once the process is complete, the load succeeded message. Click close to return to BlackBerry Desktop Manager.

• Interference from another device in bbm blackBerry Smartphones

  Hi, a while back, my blackberry curve 9300 was stolen. I then had the phone blacklisten via my ISP, and my camera erased using blackberry Protect? I also bought a new blackberry curve 9300 and restored all my data from my old blackberry id. Everything worked fine until about a month after my old phone was stolen. Everything was fine except I now im my bbm interference. My profile picture is often changed and I get contacts without confirming them. After a few days to deal with the technical support told me that the phone must be put to the index with blackberry as well as my ISP. I was also told that this process had never been done before, and the chance to get with my phone was not very high. The reason was that the technical support should send a request to blackberry on the blacklist of the bb id, an e-mail.

  I don't know if the person using my old stolen phone can read my messages or see my contacts, but either way I feel as if my private life has been violated and liked to feel safe using bbm surveys.

  What can I do? Maybe remove the code from my blackberry and register in the register using the same email?

  Thank you very much

  Peter

  Hello

  You change the username - BBID

  • KB28060 How to change or update a BlackBerry ID user name on the site Web de BlackBerry ID
  • KB32514 How to change or update a BlackBerry ID user name on a BlackBerry smartphone

• Bbm blackBerry Smartphones transfer contacts

  My blackberry storm fell and the screen no longer works so I bought a new. Can I transfer contacts from the old to the new bbm although I don't see anything on the screen?

  Hi and welcome to the Forums!

  If you use the device switch Wizard, it will do even more than that. I hope that you will not have to do anything on the screen of the old BB...

  • KB16291 How to use the switch device Wizard to switch to a new BlackBerry smartphone

  Good luck!

• Issue of calendar entries sharing with groups of BBM blackBerry Smartphones BB Curve 8520-

  Greetings!

  I am currently using a BB Curve 8520. I have a problem with the birthday entries sharing with my BBM groups.

  When I add a birthday entry to my contacts from the phonebook, the phone will ask whether or not you will share this date with the BBM groups calendar.

  If I select No., birthday entry will continue to BE SHARED to your BBM groups.

  So I have to go to the calendar of the BBM groups to delete manually created entry.

  Can you help me to solve this problem with my phone?

  Thanks in advance!

  Hi, Ahmed.

  Follow the steps; below

  1. take a full backup of your device.

  2 reset the device (Do a security wipe)

  3 register your device with Netowrk.

  4. return the maintenance book.

  5. If more than one e-mail account then delete pulled CICAL service book of reset. (but keep a default for CICAL service)

  6. now, do a restore advance except BBM GROUP and data.

  7. now, create a new entry in the calendar.

  Please read the following threads for more info:

  http://supportforums.BlackBerry.com/T5/BlackBerry-App-World-General/calendar-issues-BBM-Group/TD-p/6...

  Courtesy: Santosh-Boiro

• Group of BBm blackBerry Smartphones

  Hi all

  I have the Blackberry Curve.  In BBM, I have a 'group' that shows 0/1 contacts, but it shows no contacts in the list.  It does not show everyone in the group, but I can't delete the group.  I think it's what is spoiling me with a contact.  How can I get the group to show no contact (0/0), then I can remove the Group?

  Thank you

  Joe

  Thanks for all the suggestions.  I think that the problem has been resolved.  I had a contact problem, after removing them and making them then add me, I was able to move them to the group, I then demolished their as a contact and then removed from the group. I was able to save and add them to my contacts.  Everything seems to work now.

  Thanks for all the help!

  Joe

• Help for BBM blackBerry Smartphones &amp; Facebook does not not for 9320 - problem with "host Routing Table? -Virgin

  So, today I received my new 9320 at Virgin Mobile, first Blackberry & love the phone! but I can't use the BBM or Facebook app...

  At first I could not even access the browser while that connected to my wifi... then I phoned Virgin & they helped me to reset the settings on my BB that I could use the browser etc...

  I thought it was problem solved, until I discovered BBM and Facebook, use app world separate service? Anyway, I phoned up to Virgin because I wanted to do this job, they are included in my package & I did not understand why I can't access any of them...

  After a long phone call the problem has proved that the "host routing table" was empty and (according to in Virgin) there is a problem with new BlackBerry receiving these details... they said this isn't a problem on the end there & told me there is nothing more they can do so to click 'register now' and wait for the details...

  24 hours later and nothing, so I hope someone here can help me, make me a BB the whole point is things miss me actually lol and I feel now I'm paying for a phone contract I can't really use it, without any help from my provider?

  Any help?

  Or

  Anyone with a new BB knows something like that recently? Thank you

  Wow... Virgin you gave really there. You see, you PAY for 100% of your services and 100% of your formal support... at the moment, they seem to be or you deliver. Only they have the ability (in fact the RESPONSIBILITY!) to degenerate RIM requiring improved support of cases (from your description, it must be that... with a HRT empty, nothing that anyone here can do). End users have no free path to receive assistance from the RIM at all - only via the escalation. So, what I would do if I were you, is their ring back... but this time do not let you fob OFF... insist that, because you HAVE them, you have a contract with them and they are about to be in violation of this contract - they must solve your problem, degenerate into RIM if they wish.

  Good luck!

• Need help with bbm blackBerry Smartphones

  Hey everyone, so I have a little problem with blackberry messenger.

  I am currently overseas and left my sim to my phone and active inside the option of mobile connection power off and left only wireless on. My blackberry messenger worked perfectly on wifi.

  However, I've been corresponding with my phone provider and tell them to pass my number back to front I'll be a stranger for a few months. That took place this morning and I leave around the same time, blackberry Messenger works as well.

  I am able to navigate using the bb browser, but the messages are not delivered (a check mark appears, but no sign of D (elivered)) and I get no messages either.

  Now I do not understand how them my sim for prepaid switching makes a difference? It's not as if I'm on homelessness or even using the phone for the mobile network option. I checked the host routing table and the staff are present. This is what it looks like:

  TO GPRS (505) [5050030]

  A Wi - Fi connection [60]

  TO GPRS (505) [5050030]

  TO GPRS (505) [5050030]

  TO GPRS (505) [5050030]

  I don't understand what is the question. Someone here could help me with this please?

  Thank you

  Hey,.

  Don't sweat! things are complex all around! your blackberry data plan is related to you in two ways. one through your operator and two through your PIN on your bb. so when you initially could receive messages BBM PIN was still active for the BB data plan but after that you flew it through the phone call your PIN has been disabled for any data plan. hope that helps!