BBM contact to restore blackBerry Smartphones

Hello..

I have the BlackBerry Curve 9360 with BBM 6.x version.

A few months ago, I upgraded in BBM v7, which cause the BBM app runs slowly.

Then I tried to restore to previous version by myself (cloth, etc.), but still I did not downgrade from my BBM version.

I therefore decided to go to the service center and ask them to reset my phone in the State brand new.

For the moment, I was sure after I reconnect using the same Id BB BBM contacts will be restored automatically.

But after that I got my phone from the service center (BBM v6.2) and then tried to login using the same Id of BB, I found that the BBM contacts are all gone.

Unfortunately, I have no any external backup for BBM contacts.

I am a newbie in this stuff and need some information about several things:

(1) does the v6.2 BBM version causing the contacts passed (is not) while using the same Id BB?

(2) if so, if I upgrade to v7 and re-login using the same Id BB, will be my BBM contacts restored?

(3) is it possible to use the v6.2 release and get restored BBM contacts?

Thanks for your comments

Hello gutijose14...

Thank you for your comments,

After having had a problem with performance in the previous update, I think the upgrade to v7 or above will be my last option.

In any case, after searching in my PC, I found an old BB backup data using BB Desktop Software (*.bbb), and after I restored it on my camera, I found "BBM-(yy-mm-dd-hh-mm).bak" files in my BB device.

so I tried to restore my BBM contacts since the last file using surveys BBM-> Options-> system restore, and I managed to restore about 80-90% (because it is an old backup) my BBM contacts and I agree with it.

So, private affair and just a tip to all of you who read this post,.

Please download BB Destop software from the official website of BB and backup ALL your data on your PC now, even if it is not any problem with our unit right now,

because we do not know what will happen to our device in 2,3 or 4 weeks/months in the future...

It's always nice to have a backup.

Concerning

Tags: BlackBerry Smartphones

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