Beats Audio keeps crashing

I hope someone can help - my Beats Audio crashes when I try to open 'listening Experience.  He has previously worked, crashed before and has started working again after that I did some jiggling of things such as uninstall/reinstall driver, driver update/restore, computer and HP, troubleshooting, etc. (but I could not tell you what I was doing when or in what order) he decided again to not work!  Does anyone else have this problem?

HP Pavilion dv6 B26us

Windows 7 (64-bit)

Error message: "IDT Audio from PC has stopped working".

Hello

Try the following.

Download IDT Audio Installer on the link below and save it in your downloads folder.

http://ftp.HP.com/pub/SoftPaq/sp55001-55500/sp55094.exe

One when you're done, open windows control panel, open programs and features, click with the right button on IDT Audio and select uninstall.

When you are done, reboot the laptop and let Windows load completely.  Open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation - this will also reinstall the Beats Audio interface.  Once this done, do a right-click the speaker icon in the taskbar and select playback devices.  'Speakers and headphones' left click once to highlight, and then click set as default.

See if the Beats Audio now works Ok.

Kind regards

DP - K

Tags: Notebooks

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