Black does not print

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• OfficeJet 6000 E609n: One color (black) does not print

  Background the color black does not print.
  Background page printed from the printer status indicates that there is no black ink. This impression has said that there is sufficient (at least 20%) supply of three coloured inks. Per the comment above, no black printing does appear on the page printed of the status of the printer, even if the black cartridge has been rather recently installed (2015-12-24).
  Background none of the four "low ink" lights on the printer are turned on.
  Background the State indicated by the HP Solution Center utility displays a green check mark, that is to say, that everything is OK.
  Background the "estimated ink levels" in the utility HP Solution Center indicate that the black ink cartridge is about 60% full.
  Background I've done the first of these two cleaning procedures to clean the print head. It produces no change. (In fact twice.)
  Background I removed the power cord to the printer and unplugged the power cord from the source and then wait 10 seconds. Then I reconnected things together. Nothing has changed.
  Background I cleaned the vent for the black cartridge.
  Background I replaced the black cartridge. The level indicated on the "Estimated ink levels" in the HP Solution Center utility now indicate that the black ink cartridge is 100% full.  No change.

  Background now, I think that the problem may be the print head.  I am discouraged.

  Any suggestions?

  Hi @Upper_Left,

  It seems as if the HP product registration service is temporarily unavailable.

  Normally you get invited to register immediately after installation is complete.

  It's a Web page that can help you know if the printer is listed, or as aid re-register once the number of available service - Registration Question Index.

  The term of defective kernel is used which means that the defective part you are replacing is the same part that you send back.

  When you select the option to change the replacement part is usually repaired or refurbished, is why there is such a difference in price between the parties. It seems that if the defective part is not returned within the specified time. 'faulty base tax' is loaded.

  I can't say for sure 100% that the problem will be resolved to the replacement printhead. If the printer was in warranty, it would be the normal order of operations.

  Please click the "accept as Solution" and the "thumbs up" button up on top of my first response above and other similar issues may find the easiest solution.
   
  Thank you!

• Black does not print HP OfficeJet 7000 E809a

  I have run all diagnostics (situation report printer, print heads, cleaning, alignment, etc.) and on each other colors print fine, but the black does NOT print. I also replaced the cartridge.

  This is the print head? How can I get this resolved so I can print again?

  Thank you!

  Hi people

  For the black does not print, see the links below. If the above steps do not resolve the problem, please let me know...

  Thank you

  Ciara

  Do not print in black

  http://h30434.www3.HP.com/T5/Ink-toner-cartridge-printhead-issues/black-not-printing/m-p/2926025

  Solving the problems of print quality for the 7000 JO

  http://support.HP.com/us-en/document/c01758227

• photosmart HP 6510 model B211a black does not print

  Replace the black cartridge with a 564 XL HP cartridge.  We used XL cartridges of HP past and only use brand.  It does not print in black - tried 2 other cartridges with no luck.  Ran the clean and align the cycle at least 4 times and still no luck.  Is there a way to reset to factory default or somehow get this to print in black.  The other fine print cartridges.

  Becoming very frustrated.

  Thank you

  Scott

  Follow these steps above with no luck.  Decided to call HP and they have is not the printer but wants to see me one handed at a reduced price ($100).  They send a label for me to post them the wrong printer because I am sure that they resell and it happens.

  In my view, that the printhead is malfunctioning for the black cartridge only.

• Text in black does not print

  HP6510 blocked by elderly neighbour printer: removed from the jam and I tried test print from QUICKEN. Color printed but black would not. I tried text printing of the WORD that does not print. Tried again in color that worked. Ran all controls on the screen including cleaning, align etc and tried to print the report... still no black. Installed new cartridge and checked for bent parts or tightening (found nothing), but got the same results with the same tests (several times).

  Is there something unique about BLACK?   Stock replacement cartridges are more valuable than the printer itself.

  Can someone point me in the direction of correction? Yes, I suppose I asked you to tell me where to go.

  PROBLEM SOLVED!

  Cleaning cycle which has not corrected the problem ran previously. Removed all cartridges and reconnect firmly.

  Although this was the second try on this solution, sounded an audible 'click' when the black cartridge has been reinserted.

  Thanks for the support

• DeskJet 3520 black does not print

  I have a 3520e all-in-one Deskjet printer and I just replaced the cartridges in it all, because they were empty. Now, all of a sudden, the black will not print.

  I've done all the fixes proposed by the documents of support on this Web site. The cartridges are genuine, I bought them on the HP online store, they are installed correctly and properly ventilated. I had an alignment, but also print head cleaning. I used the app HP Scan and printing doctor who says that there is nothing wrong with my printer.

  I don't know what else to try at this point except maybe by yet another cartridge to see if someone else would work. I never had problems with this printer before.  I would like suggestions. Thank you!

  So far, there is no solution for this problem. Since my camera is out of warranty, I chose to do not call HP because I don't want to pay for a telephone diagnosis that will tell me what I already know: it is a hardware problem. I know now, so it's the printer and not the ink, because I bought and installed an another black print cartridge and still have had no luck. I got a free chat with an agent at best Geek Squad to buy today, who confirmed my suspicions that this is probably a hardware problem. I'll take the camera this weekend at their shop for repair.

• 6510 B211a art photos: black does not print

  New HP cartridge does not print. Clean, deep cleaned, aligned, all new ink cartridges (authentic HP). Read the forums. Vent cleaned with PIN. Nothing works.
  Resident of the United States

  Great pain. Spoke on telephone. Hardware problem. Bought the new printer. Have now 5 unopened hp ink cartridges that do not work with the new printer. Since I bought it locally, the phone guy wouldn't let me Exchange. Call, ink hp not much help and VERY difficult to understand. She informed me that I had to send.
  Now e-mail could not send-
  [email protected]. What is the correct e-mail address?

• new e-all-in-one officejet pro 8600 black does not print

  I can't print in black with my new printer.

  HP says it's out of warranty. I bought it on Amazon of Bob Electronics and they had him as a monitor in use. Has not been used, but if the warrantly expired.

  Hello @ Tallgrayguy,

  I understand that you can't print with black ink cartridges. I would try to help with this problem.

  Chances are while the printer was sitting as a model of display used, the dried out print head. It's too bad that most print heads are not something you would find at your local big box store.

  On the front panel of your printer, press the arrow outside the screen. Select Configuration.

  Then tap Tools.  From there, locate the printhead cleaning option. Try this three times.

  I hope that this will work. If it isn't I would like to refer you to a post from Bob_Headrick.

  black ink does not.  I read the document completely, and then decide if it fits your situation.

  I would like to know how things will go.

• Ink HP Photosmart B209 black does not print!

  My printer was working fine just a week ago, but then black ink started all disappeared or simply would not print at all. I thought that the ink must be low, so I changed the cartridge. It is still not printing black. The other colors work fine however. I tried realignment, clean the print heads, check if there's any packing left cartridges, etc. I couldn't find anything that worked. Help, please!

  I had the impression for only 2 years and it is the first issue I've had with her.

  YES! I just figured out what was going on. I thought I had cleaned the print head, but it turns out that I don't have. I was playing around with the touch screen which is on the printer and under Tools, I found an option that says clean print head. I chose this and it print a sample page with all of the ink black included. Just in time to print articles for my paper that tonight. I hope this helps!

• More than 6500: black does not print

  I have a 6500 a more. All of a sudden it won't print black. I have cleaned the printhead several times, put in a new cartridge, etc.

  Suggestions?

  Hello @eamoroso ,

  Welcome to the HP forum.

  I understand that your 6500 has more is not printing black. I would like to help.

  Try to go through the steps described in the following document.

  Printer prints a blank Page or doesn't print black or color ink for the HP Officejet 6500 is e-all-in-One Printer Series

  Please let me know if it helps.

• Black does not print all of a sudden on my two HP printers

  Black stopped printing. When I ran out of ink today and replaced the cartridges, black print order. I tried the other printer cartridge that did not work, but when it was replaced, black stopped too print on this printer. Cleaning the printhead has not helped. A new transparent tried on both and the printer recognized original HP cartridges, but still black will not now print on each printer. The colors are very well.

  Cleaning the printhead three times solved the problem

• Photosmart 7520 black does not print after replacement

  Black ink that came in my 7520 missed today. I replaced it (with 564xl) but it stopped printing black completely. I went through the countless pages online, 'help' clean cartridges, etc., etc., etc. and have had no luck getting to print in black again. At this point, I burn money on color because of all the pages print diagnostic quality inks I printed.

  Anyone has any ideas to fix this? I've had this printer a few months. What a shame if it's already broken.

  Sorry about that, here's Bob tip for soaking the print head...

  1. Get a pan and put 1/2 "of very hot (not boiling) water in the bottom.
  2. Then, remove all ink cartridges, then remove the print head Assembly.
  3. Gently put the printhead nozzles down in water and soak for 5 minutes.
  4. Remove the print head and gently dry the electrical contacts.
  5. Put the print head in the printer and then reinstall the ink cartridges.

• Photosmart B110A black does not print

  Hi, I have a photosmart B110A and black stopped printing.  Was working fine before this problem.

  A lot of ink but I have replace the cartridge with a new one and same problem.  A ran all alignment head cleaning tests, etc. Reinstall the cartridge.  Clean the vent on the top of the cartridge.  Powered on.  Still nothing.

  Is there a solution to this problem?

  Hi Ciara

  Thank you very much, this seems to have solved the problem.  Although I have consumed a lot of ink there are now no remains in the cartridges that I will need to replace before I can be 100%

  Thanks again

• Photosmart HP 7520: HP Photosmart 7520 black does not print

  Message from the printer indicates low black & while a replacement cartridge was ready for installation. When no black was printing, replaced by a new HP black cartridge.

  After several cleanings, etc, no black is printing. Had to change document to the Navy to complete the work.

  Try here.

  http://support.HP.com/us-en/product/HP-Photosmart-7520-e-all-in-one-printer-series/5199461/model/5199462/document/c04770092/

  Let us know.

• Black ink cartridge Photosmart Plus B210a 364 black does not print black.

  Clean the printer heads. Have done everything in my power to solve the prob. No luck.

  All the other colors print.

  Defective cartridge?

  I wouldn't party w my printer because I'm very happy w it. More I have 5 unused ink cartridges and they cost a few .

  Edit: guess what? Soaking, as described in the section resolved this Forum did the trick! Dried the head w printer a couple of (very gently tap) coffee filters and this is! The printer print black!

  Phew!

  For others looking for a solution, the details of soak the printhead for printers with removable heads are available in the post here.