HP6520 - problem with black ink - no black ink on paper

I have a 6520 All in One – this week the printer decided to stop printing in black ink - cartridges were installed a few weeks ago and level is higher than 50%

What procedure I tried, the printer does not print with black more - also not a bit - paper stays white where black ink should be!

Of course the printer is out of warranty (02-2012), but as I see it, this problem happens a lot on this type of printer - so there is certainly something wrong

Please HP, it may be that I have to replace my printer after 2 years because he is not black print more or I have to pay more money to fix when I have to pay for a new printer.

Awaiting your response

Peter Boermans

The Netherlands

Hi Pandabeer,

I understand your frustration, I see that you have completed all THE procedures listed here troubleshooting: printer does not print black ink or color of ink or prints blank Pages without success, I would like to contact you with our HP technical support. I understand the 6520 PS is longer under warranty but I am confident that they will be able to help you with this problem. You can contact our support at 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

http://www.HP.com/cgi-bin/hpsupport/index.pl

Thank you

Tags: HP Printers

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