Black screen on startup and error message.

I am running Windows Vista 64-bit.  Recently there was an automatic update done and since it was made when the system boots up I get a black screen and an error message saying "C:\windows\explorer.exe" "the version of this file is not compatible with the version of Windows that you are using" check your computer's system information to see if you need a x 86 (32 bit) or x 64 (64-bit) version of the program and then contact the software publisher.  The only way I can get out of the black screen is to hit ctrl + alt + delete and open Task Manager.  I can then use ie explore etc.  How can I do a system restore to restore the computer back to where he worked or where can get a fix for this problem?

Boot from your Windows DVD in the Repairoptions [1], select command prompt and enter the following command:

sfc/scannow damaged = c: \ /OFFWINDIR = c:\windows

(replace C with the location of your Windows)

André

http://Windows.Microsoft.com/en-us/Windows-Vista/make-system-repairs-from-the-Windows-recovery-environment-from-Windows-Vista-inside-out [1]

"A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/

Tags: Windows

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