BlackBerry Blackberry Q10 Q10 does not back up and won't turn on completely.

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• BlackBerry Smartphones BlackBerry 9900 sending does not BBM Z10 and Q10

  Most of my colleagues use Q10 BB or BB Z10 and I have BB bold 9900, but I can't send them BBM I can receive their BBM. Help, please!

  Hello

  Thanks for the confirmation!

  Regarding your question, there is already a Knowledge Base article that is associated with this error:

  KB34245 : A checkbox, and then a red x appears when a BlackBerry smartphone running BlackBerry Device Software 5.0 or BlackBerry 6 to 7 sends a message to a smartphone BlackBerry 10 via BlackBerry Messenger 7.0.1.23

   

  In my opinion # Workaround seems to be a little hard.  So I prefer you should first try to reinstall the BlackBerry Messenger application and see if it helps with your current problem.

  To make your homescreen go to Options > device > application > locate and delete BlackBerry Messenger from this list.

  KB10040 : How to view or delete the application installed on a blackberry smartphone

   

  Deleted once perform a battery pull reboot by removing the battery while your device is turned on, wait a min. and then reinsert this return.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the most recent version available. After installation, restart your device once more, connecting with your BlackBerry ID and check if you are able to send BBM to one of these devices.

  Please try it and let us know of your progress.

• BlackBerry 10 Z10 does not synchronize contacts and calendar - Google Apps and Gmail

  Dear Sirs,

  I am train back to use blackberry as my mobile platform by default and so I chose Z10.

  The point is that I am facing problems to sync my contacts and calendar with my Gmail and Google Apps accounts. I already tried to add accounts in several ways (by default, Gmail, Microsoft Exchange Active Sync), but without success. Just email is syncing with the failure of Gmail.

  System was updated to 10.2.1

  I am a blackberry lover and was trying to leave the Android platform. Please could someone help me?

  Thank you and best regards!

  Your result from step 1 is exactly as planned... the built-in Wizard GMail via IMAP, which is used for email only. To add the calendar or contacts to an IMAP configuration, you must separately configure CalDav or Mac OS x Server.

  Your result, however, in step 2 should not... it is indeed the exact method to integrate a Google Apps account with BB10 device, as long as you continued this process and fill in all the mandatory fields (server name, port, account information, etc.). Carefully note please that unless you are a subscriber to pay Google Apps, this method will not work for you unless you have previously configured it on the exact device on that you are trying to configure. Google has stopped support for free consumer EAS accounts some time previously and only allows such accounts for free on devices that have been previously configured before when they stopped this support. For any new device, only real paying subscribers of Google Apps can use EAS with Google... all others are limited (by Google) to IMAP/Mac OS x Server/CalDav.

  Good luck!

• BlackBerry App Q10 does not open a few apps that I downloaded

  Nice day. Pls my blackberry Q10 does not open a few apps that I downloaded. I need help on what to do to solve this problem. Thank U

  MOD Edit: Title to be more descriptive

  What applications?

  Downloaded from where?

• BlackBerry Q10 Q10 does not recognize the sender of sms

  I have a big problem.

  My Q10 is recognize my contact when I am called, but does not recognize the sender of the text message when I get one.

  Let me explain.

  I'm from Romania. The prefix for my country + 40 TR.

  Our mobile numbers starting with 07XX.XXX.XXX

  When you call from another country you put only + 40 then the number of laptop without the 0 (+ 407XX.XXX.XXX)

  In our country are 4 mobile operators (Vodafone, Orange, Cosmote and Digi).

  There is a situation when if you are called to another network, the number makes an appearance with the prefix of the country as + 407XX.XXX.XXX and my Q10 recognizes not the same if the appellant, it is in my contact list.

  Today, I noticed another BIG PROBLEM.

  So, I have in my contacts... John Smith with 0722.123.456.

  When I am called by him, it apears John Smith, but when I recive text message from him, it apears + 40722.123.456.

  My stupid Q10 does not recognize the contact!

  If I change the number on my agenda and I put + 40722.123.456 to John Smith, he acknowledged the sender of text, but it does not recognize the appellant (when I get a call from John Smith), it apears 0722.123.456.

  I used a lot of o phones: Nokia (many models), Iphone, Siemens, Samsung, etc, since 1996.

  I NEVER HAD THIS PROBLEM UNTIL TODAY!

  EVEN WITH THE OLD MODELS AND STUPID OF NOKIA!

  I CAN'T BELIEVE THAT THE NEWEST SMARTPHONE ON THE MARKET HAS THIS BUG!

  I HOPE THAT SOMEONE WILL ANSWER ME SOON AND GIVE ME A SOLUTION!

  P.S. the next week, I'll go on a hollyday in another country. What happens when I receive the call of my country and all my calls will be with prefix + 40?

  Probably, he recognizes no contact!

  You have this problem or if only my phone?

  The work-around, I have read other users is to include the number of the contact in two formats...

  Thus, John Smith would have one number registered with 40 +, and other registered without the + 40.

  BlackBerry is aware of the issue and I hope to work on it.

• BlackBerry® Smartphones email does not not on 9700

  Hello

  Hoping someone can help me here.

  I'm trying to fix Bold 9700 from my mother-in-law.  I know that I had this same problem with my 9700 old a few years ago, but don't remember how I fixed it.

  Its BB was working fine, then emails came only sporadically.  She called Rogers, technical support and they told him to do a full restore.  After the full restoration, she has absolutely no email and when you click on the e-mail configuration in the installation section it goes absolutely nowhere... almost as if it has never been activated.

  I tried

  -a reload of the operating system available (same problem)

  -a return of service books (an email comes through recorded everything, but then nothing else comes through)

  All the other features of the phone seem to work perfectly.  The person of Rogers told him that the problem was because the phone is old and it's broken and won't work anymore.  I do not subscribe to this belief and am sure that we can get it up and going again for her.

  So can offer help here on how to fix this?

  Thanks in advance

  BaseballLady (currently sporting a 9790 and anxiously the BB10!)

  Hello and welcome to the community!

  You have tried a lot of things... Here's a little more perhaps.

  You may want to consider using BBSAK (bbsak.org) to perform the wipe there is able to... sometimes a clean WIPE of this kind, followed by the reload of the operating system, can help.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  In addition, after each attempt reloading, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Good luck and let us know!

• BlackBerry BB Passport does not

  After trying to link my passport for the computer (iMac OS 10.11.1) using the Blackberry link, that does not, I contacted support service provider (No. BB support!) we have downloaded new software, which does not, now, I have a passport of non-working BB - nothing, just blinking red dot! Can someone help me with this?  Thank you

  If you can get guaranteed support, that sounds like the best approach at this point. It is always best to try to fix it yourself first, and I think it's an easy fix, but if you can't do it then you can not do. Good luck.

• BlackBerry Z10 BlackBerry Desktop Software does not support the BlackBerry 10 operating system

  I am wanting to sync the Z10 with my Mac andhave times link BB and BB Desktop Software but the message it gives me is:

  This BlackBerry device running the BlackBerry 10 operating system.  BlackBerry Desktop Software does not support the BlackBerry 10 operating system. Visit www.blackberry.com/support to learn more about how to synchronize your multimedia files, backup and restore data from the camera and more, with your device.

  All software are up to date on Mac and BBZ10

  What should I do?

  You have the two desktop software and link configurΘ for dΘmarrer when a device is connected to your Mac. You must go into the Desktop software settings (I don't remember exactly what to do, but there should be some settings at the top right) and set it to not open when a device is connected. Once you have it set to not open when your phone is connected, make sure that the link is set to open. That should solve your problem.

  Let us know if that helps you.

• ActionItem Q10 does not title?

  It seems that the Q10 does not display the title on the action item more.

  Is there a way around it?

  This is an example of how I create.

  {ActionItem}
  Title: qsTr ("Test")
  imageSource: "asset:///images/test.png."
  ActionBar.placement: ActionBarPlacement.OnBar
  onTriggered: {}
  ...
  }
  }

  It seems to be intentional, to save space. Users can now pressure on the action bar and move their finger from button to button to see the text in a small area of layering that popups just above.

• BlackBerry Smartphones BB does not illuminate

  Hello please help me my blackberry 9900 display does not illuminate. the device lights up red liught comes off and her but he just using the screen please help

  Hello nihalbbman1

  This nuked BB. Take it to a hardware technician.

• BlackBerry Smartphones Trackpad does not - Touch screen work

  I bought a Blackberry 9900 in September 2011.

  in July 2012, I had the phone replaced under warranty as the WiFi signal went funny (he was VERY weak all the time) as the speaker was roaring because of play a little hard, so I got the handset replaced under warranty.

  Blackberry 9900 replacement handset was working fine until about a month, when my trackpad kept work stoppage. I thought that my phone had frozen, but I could still navigate the phone using the touchscreen. the trackpad works again after 10 seconds.

  I tried to restore the firmware of phones at the factory version, I also tried the last updated one (7,1 Bundle 2061), but still no joy - im guessing the problem is hardware related.

  What are my options?

  my phone is not covered by manufacturer's warranty is it?

  Hello and welcome to the community!

  I suggest a completely clean OS reload... perhaps to aid installation method below 'skeleton' slow...

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  BenRichardsFife wrote:

  my phone is not covered by manufacturer's warranty is it?

  Only your warranty provider can answer this question for you. Everyone must respect all terms of warranty you received with your purchase (your contract, purchase, governs all), which can be less or more generous than those extending from the RIM. There might be a good read for you here:

  • http://us.BlackBerry.com/legal/handheld-limited-warranty.html

  Good luck and let us know!

• I have laptop (hp probook 4520 s), the touchpad does not work. How can I turn it back on it?

  I have laptop (hp probook 4520 s), the touchpad does not work. How can I turn it back on it?

  This is a question which would probably respond by HP support, because it isn't really a Windows problem.

  Are you sure that the touchpad is not just turned off? Many laptops have switches, power switch, so you can rest your palm while typing one is not worry by pressing the key.

  Sometimes, there is a button above the key, a key on the Ko, or some have a stain on the pavement you waiting/tap/double tap/etc. to toggle the pad.

  If not, you could try to go on the site of HP and DOWNLOAD/reinstall assistance the SW for the touch pad.

• HP laserjet 1022 does not wait for the user to turn the pages when printing double-sided

  My Hp laserjet 1022 printer working properly for years.

  So far, when he executed more paper he tried a couple of times to get more paper and then stops with a message on the PC it is out of paper.

  Very annoyingly, this has changed recently, now when it is out of paper, he tries a couple of times to get more paper and watch the message on the PC, saying that it is paper and then again, try a couple of times to get more paper and again shows the same message on the PC and him back... This continues to go on and on.

  It's especially annoying when trying to print double-sided. Before he used to stop and ask you to turn the pages to print the other side. Now the previous behavior overrides the break to turn the pages and keeps it will try to get more paper. As now, it does not wait for the user to turn the pages, in general it spoils the impression out by getting another paper that is not what I wanted, he drives me crazy! It's really hard to print anything double face now.

  All solutions?

  Operating system is Windows 7, I just downloaded and installed the latest driver for this printer "2013-01-09, Version: 20120918" and I get the same behavior. In the properties of the printer that I put some State Messages to Off and at least I don't get the full windows message screen poping up every time the printer is trying again to get more paper. I have not found all the other parameters that may affect this behavior.

  Help!

  Hello

  I solved the problem! I found the original CD for the printer. I uninstall the current driver and then install CD and now when the printer is out of paper trying to get paper a couple of times and then stops, as it used to be.

  Thanks for your help.

  Martin

• Since Apple ridiculously decided to abandon the center of games tab of my friends in the game does not load automatically and I have to go to GC and click the circle of friends so he could load, MORE I wonder constantly if I want to use my game stored loc

  Since Apple decided to abandon the center of games tab of my friends in the game does not load automatically and I have to go to GC icon and tap the circle of friends so he could load several times, MORE we continue to request if I want to use my game stored locally or my stored GC game. I refuse to install iOS 10, because it means of course I won't be able to manually load the tab my friends and my losing my game completely. How can I fix it? Remove the Center game is the worst thing that Apple could have done, in my humble OPINION.

  You will not lose your game entirely. I have several games of game Center, and they work fine. And I understand the developer of a game that this game center continues to store the backup of your game.

  It's just that now friending is handled via the interface of the game. The only options that you have in iOS10 is to go to the settings panel in / log out of game center or remove all friends. And none of the games I play has updated so I can see how their friending works with iOS10.

  Beyond providing the basic interface, Apple seems to have turned all aspects of the social game on the games themselves.

  If you want to make Apple know how you feel, you can leave your comments via this form

  http://www.Apple.com/feedback/

• How can I disable the 'top sites' history of cleaning does not remove this and confusing and a risk to privacy

  How can I disable the 'top sites' history of cleaning does not remove this and confusing and a risk to privacy.
  It also serves as the sites I want to keep are my favorites
  Is there an alternatively an add-on for this

  Hi Wayne_a,

  If you are concerened about your privacy you can turn off this feature:

  Disable the new tab Page