BlackBerry 9360 Smartphones does not connect to Desktop Manager

Similar Questions

• BlackBerry 9360 Smartphones will not connect to the pc

  Its so frustrating, my device a heating and drained baterry of 90% - 0% in less than an hour, I downloaded the Desktop Manager to update my device software in the oder, the DM wanted to update after I plugged it into the handset, so I updated the DM, after my handset restart PC don't would not connect which gives this error message - RIM handheld Communications has stopped working.

  How can I solve this, am trowing away blacberry another?

  Help, please

  Hello

  To do this, I think that you need to reload the software of your device. You can do so by following the steps below.

  1. go on google on the field type in (blackberry software update (the name of your operator))

  2. download the software for the device

  3. install on your computer.

  4. Once installed plug in your device to the computer (without the battery)

  5. go to computer / driver C / program files (x 86) / Common files / research in motion / application loader / LOADER

  6. click on LOADER and follow the prompt.

  7. it will take time to recognize your PIN or your device. Just continue clicking NEXT until it pass.

  8. after that it will inspire you by selecting your language, then a page with "finish or close" is displayed just click on one of them for the process to move forward.

  9. a loading bar will appear. When you receive an error message that says something like "cannot detect the device.

  It's time for step 10.

  10 replace the battery
  and click on 'Retry '.

  11. it will take time, but continue to retry until that proceed it process.

  12. once the upload is complete, you can either receive "" is an unrecoverable error occurred, or software update success ""

  don't worry about the unrecoverable error, he says that but your device must be start the system.

  Let me know if this help

• BlackBerry Torch 9860 smartphones does not connect with the pc via the USB port.

  We have a new Torch 9860 which does not connect with a PC via the USB port.  What should do?

  SlaKir wrote:

  The answer is YES

  Well, then your USB port is likely.

  Restart the PC and BlackBerry (with smart BlackBerry power onthe phone, remove the battery for a minute and then reinsert the battery to restart).

  Then, connect with the USB cable and a rear main USB port at the back of the PC, not a front USB port.

  Hear a ringing or sound from the PC indicating that the BlackBerry is connected?

  Start the BlackBerry Desktop Manager software. Give it a minute to recognize the connected BlackBerry device... you see the code PIN of BlackBerry on the PC in the BlackBerry Desktop software?

• PlayBook of blackBerry Smartphones does not connect to the WiFi PRIV "hot spot"

  BlackBerry PB does not connect to the WiFi PRIV "hot spot". Implements immediately with an android tablet based - Hudl of Tesco UK - but the PB comes not to connect to the private. Reading through various bulletins and cannot find anything obvious that I missed. PB connects to the other wifi fine.

  Sorted. And so simple. Just changed PRIVATE WiFi "hot spot" to 5 GHz. thanks to Bruce using BlackBerry.

• Need to Smartphones blackBerry help-apps does not connect to the internet, even with UMA

  Yesterday for a strange reason my app fmylife, even my aim and msn messenger does not connect to the internet. The blackberry browser connects either, only opera mini-tout this time I am connected to my wifi at home and I UMA. Calls and texting works fine. I tried several times to switch off the connection and then turn it back on, I restarted the phone, I took out the battery but nada.

  Any suggestion or help is greatly appreciated!

  -Hillary

  Hello!

  Official information is available here:

  • http://blogs.BlackBerry.com/2009/12/new-version-of-BlackBerry-Messenger-available/

  See you soon!

• BlackBerry 9700 "bold" blackberry smartphones does not connect to wifi

  I have a blackberry bold 9700 and I got it a few days ago and every since then ive been trying to get the wifi working. Phones unlocked by the way.

  I implemented the wifi fine but in manage connections, I have my network in green next to my wifi and a white check mark to the right and its supposed to be a checkmark im assuming.

  No matter what I do my wifi symbol does not illuminate white his gray yet and I have configured the wifi and it says it's connected but still no wifi.

  What settings on my phone or my internet or my phone I do not know now im so confused.

  and I have a router linksys and im with rogers and im new to blackberrys.

  The white tick means that you are connected to WiFi rotate.

  A green check mark indicates that you are connected to the WiFi router AND your BlackBerry BIS data plan. Do you have this data Plan on your mobile service provider account?

  If this is not the case, call them and ask.

  Good luck.

• BlackBerry smartphones does not connect to the Device Manager after upgrade [USB]

  Hello

  I've updated de.141.151 and just after the update has been made, whenever I try to connect my BB via USB, I get the message says:

  "Unrecognized USB device".
  The USB devices for computer mark attaached has malufunctioned and windows does not recognize it. "

  I tried cutting things:

  -Restart of BB

  -Restart the PC

  -Repair the current installation of Desktop Manager

  -Restore an older version of the Desktop Manager version

  PS: it is not unknown devices in the 'Device Manager' of the pc so there is nothing to uninstall and reinstall

  All are taken out with no results,

  any suggestions?

  Thank you.

  Found the solution, remove the battery after the closure of the DM, connect the usb cable and then replace the battery, the pc will read it.

• BlackBerry smartphones can not get the Desktop Manager to recognize the connection to the device

  I tried for days now to get the Desktop Manager to recognize a connection on my phone so that I can sync my Outlook contacts and calendar.  So far, I deleted and reinstalled the Manager several times.  I downloaded and installed the driver package.  I tried to do a battery pull before connecting the phone.

  Whenever I connect the phone Microsoft "new hardware found" Wizard opens and it recognizes the Blackberry device but it cannot complete the installation of the phone because apparently missing a driver.

  I love the phone, but it is useless for me until and unless I can sync it with Outlook.  Any suggestions?

  OK, I found and fixed the problem!  It had to do with the new Windows assistant material not being able to find the driver for the Blackberry device.  When I did the uninstall process part included saving the pilot atl.dll.  I assumed it was the driver that I needed to make things work.  I searched on the C: drive for the file, and when the new device Wizard came I pointed to the spot.  The Assistant began to load the driver.  He asked another file that is part of the Service Pack 2 of Windows and I searched and found this one as well and directed the Assistant for her.  It finishes loading and the device is connected.

  The problem at the end of the day was that the wizard could not find the driver that he needed, even if it is there all the time.

  Thank you for the help, it lead me to the solution I needed.

• BlackBerry Curve 8330 smartphones does not connect to Holux

  My Curve 8330 bluetooth will not connect my GPS Holux M-1200.  My oldest 7130e had no problem, but I can't even find a 'connect' in the menu for the Holux.   It paired successfully amd appears under my bluetooth devices but I can't use google maps.

  Is there a setting in the Advanced menu, that I'm missing?

  Thank you

  On my 8330 under ADVANCED GPS OPTIONS, press the menu button and it says change option. My gps is not activated (Verizon) and I do not test it with, but you might see if you can pass here.

  Worth it?

• BlackBerry Blackberry Storm Smartphones - does not light (red light)

  Hi all

  Recently, I dug my Blackberry Storm out of his box and tried to use it again. Unfortunately, it not light.

  I can plug it into my computer (Mac) and the red light comes on. He will stay on until I open the Blackberry Desktop Manager how the phone starts a cycle of rebooting. Every now and then it stops on a symbol of the battery with a slash through it (are there no battery in the phone), but the second, I try to connect to it via the Blackberry software it restarts again.

  I tried the JML encoder or whatever his program called and every time it tries to connect to the phone, the phone restarts.

  This is as far as I know:

  Carrier: Verizon

  Phone: Blackberry Storm (to 2008)

  Computer: Mac

  Program: Blackberry Desktop Software 2.4.0 (Build 17)

  My phone is out of warranty and since he began to send me in trouble in 2009 I switched to Android. I've never had a problem with Android, so I forgot to go back and see what was wrong with my Blackberry. I hope someone can help out me. I can't really 'take to verizon' because their solution is swap out today just for a working one, but since it's out of contract. / warranty, they will tell you simply throw me. I live in Los Angeles, perhaps someone someone actually knows phones Blackberry of PATCHES. I know it's a new idea.

  Thanks, I hope someone can help!

  In your situation, a 507 is actually a good thing... 507 means that the BB has no OS installed in it, but at least it turn on now.

  I don't know how do to recover it through MAC... all of the stuff I know applies to the PC. You might find some MAC-specific help in our MAC-specific forum:

  • supportforums.BlackBerry.com/T5/Desktop-Software-for-Mac/BD-p/blackberryformac

  Everything what I've heard, none of the stuff to get over this is for MAC, so if you have access to a Windows PC, you can perform the following procedure, which removes as "automatic" search/download OS that fails on your MAC and replace it with what you control:

  1) uninstall all the BB OS packages from your PC,

  (2) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware

  (3) download and install to your PC, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  4) remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  (5) run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• BlackBerry 8520 smartphones does not start

  Hello everyone I have a bb curve

  and it whont start and I did this

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Congratulations! Just unplug and let the process finish completely. this work of a force...

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
  http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
  Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track. ) but this one did so but my phone disconnect automatic coz it stats to start up again but not all the way Please help me I don't know what to do

  Thank you very much

  Hello and welcome to the community!

  Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charge battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem.

  It may be that you need to use something different with the procedure that you follow... see these:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State

  Good luck and let us know!

• The blackBerry 8330 Smartphone why not connect to Internet?

  I just bought a BB 8330 Telus Mobility and for some reason any that it is said that it is not connected for the Web or email, even if it was yesterday.  Is there a setting that I may be changed by mistake?

  With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

• BlackBerry smartphones can not install the Desktop Manager

  I have problems to install the latest version of desktop Manager, I have version 4.2.2.12.

  Once I have download the verision 4.6 and I save it to a fine on my PC. I try to install it but it displays an alert. that the implementation is not a valid win32 application. I tried with 4.5 and same thing happens, someone can help me?

  Thank you

  Hi Adrianvh,

  This package worked for me that I find to be extremely stable with XP 4.5:

  Use this link to uninstall the current DM

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...

  Download DM 4.5 without Media manager. MM is very unstable:

  https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

  Download USB drivers for 4.5

  BlackBerry USB and Modem ENG pilots (DM4.5 B13)

  • File size: 12,33545 MB
  • Date of publication: 24 June 07
  • Download Software

  Here is the Manual:

  http://NA.BlackBerry.com/eng/deliverables/3392/Desktop_enterprise_45_final_492431_11.PDF

  Cold start the PC. Tour of all the ladies of virus and firewall.

  Install the DM and configure for Outlook.

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

• BlackBerry Pearl Smartphones does not recognize Talk Talk wifi router

  My BB Pearl 8120 picks up wi - fi very well, but I just replaced my home router and does not recognize it when I scan for networks.

  All other wireless devices in the House (TV, laptop, I - Pad, son phone) connect without problem.

  Help, please

  Hi tonyshoesy

  When you have changed your Wi - Fi router home, did you use the same SSID or did you use another?

  Thank you

• BlackBerry Curve 8520 smartphones does not connect to wifi

  I've recently updated the software on my phone and now I can't connect to wifi hotspots at work or at home.  the wifi icon remains just Gray, but at the top of the phone, it shows that I am connected to the network.  IM at a loss!

  Help, please!

  where I live, I have no mobile signal and I rely on WIFI to get my emails.

  Thanks in advance.

  It's a problem affecting thousands of users of the BB, mistasifta, not only you. It is not your handset at fault, and it is not related to the upgrade, you did. This is a general problem with BIS connections on wifi. See here: http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/BIS-over-WIFI-stopped-working/td-p... RIM acknowledged there is a problem. You could talk to your operator on this subject, but they can't fix it, only the RIM can do. They are working on it, apparently.