blackberry.io.file.getFileProperties () does not to torch OS6 bundle 1165 on some files

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• My Photoshop CC 2015 does not work correctly. After I edited some photos and I want to meet one of them, the program Terminates? After reboot, the program charges all files again...

  My Photoshop CC 2015 does not work correctly. After I edited some photos and I want to meet one of them, the program Terminates? After reboot, the program charges all files again...

  Hello

  Make sure that Photoshop is closed.

  1 - go to this place C:\Users\user name\AppData\Roaming\Adobe\Adobe 2015\AutoRecover CC in Photoshop

  You will be able to see all the. PSD file that opens automatically when Photoshop is open, delete or move all the files in this folder.

  2 - restart Photoshop and go to edit > preferences > performance UN check the gpu processor use and restart Photoshop.

  It should be working fine now.

  Thank you

• BlackBerry smartphone touch screen does not work, 2 phone... Torch = junk

  It's my 2nd my first Torch torch touch work stoppeed and ATT sent me another...

  Now this torch touchscreen stopped working, so far, I did a reboot hard and soft...

  now I can do a factory reset or downgrade...

  IM starting to think that the torch is undesirable.

  Well, I talked to ATT tech support and I actually finally got through to BB and they open a case and gave me a number of good ticket for 3 days...  The first tech support was a dunce and she told me that 7 hours was taken long to upgrade software, so she told me to unplug and re install...  That solves nothing, only bricked my torch, even though she was right about one thing 7 hours is far too long, but it does not solve anything...

  then I recalled in support of BB using my ticket number... and here I actually spoke to somebody who knew what he was doing...  We connected through desktop remotely, and he guided me...

  He told me to never update device software when the software asks you to update...  I told him, I was getting a white screen and it says App Error 200...  He told me that we have a clean wipe and install everything new facility...  He has directed to the site from ATT and I DL the latest peripherique.246 software...  Then after it DL'ed I installed;...

  then he had me to connect the device again AND GO INTO PROGRAMS CAN record B\LACKBERRY

  then find charger, here, he had me select the apps I would like to, and then click Next...

  then after 5 minutes it finished loading, he then told me to wait another 10 minutes for the device to reboot and then my torch works!

  If anybodys touchscreen doesn't work more or torch is made of bricks, I highly recommend doing this procedure...

  I called BB again and had them send me an email for accurate insrucions, so I recorded in case this happens again... Here it is...  Keep in mind first you need access to the ATT site will link you to the site Web de Blackberry and then DL file then open and install and do the following...

  Check that the device client software is installed on their computer, or it won't work.
   
  1. click on the start menu
  2. go in my computer
  3. go in: C:/Program Files/Common Files/Research in Motion/Apploader
  -If its 64-bit windows, it will be C:/Program Files(x86) /Common Files/Research in Motion/Apploader
  4. double-click on "loader.exe" (it may be called "loader" according to windows settings)
  5. a window opens saying "welcome in the application loader wizard." Click next
  6 next, where it is written 'Connection' to ensure that either "USB - PIN:" or "USB - PIN: UNKNOWN" appear. ""
  7. click on next. It take a while to connect to the device and then view the Application selection screen.
  -L'application selection screen will be a list of application control.
  -Items that are checked will be installed, if they do not already exist on the device.
  -Items that are not checked will not install, and if they already exist on the device they will be deleted.
  8. ask the customer to scroll through this list and check all applications they know they would like on their blackberry.
  9. once everything looks good, click Next.
  10. click on the Advanced button.
  11. make sure that 'remove all previously installed applications' and "Delete all application data" is checked.
  12. click Next.
  13. If loader.exe asks you if you want to automatically back up and restore data, select "do not automatically backup and restore."
  14. click Next and then finish
  15 advise the customer that this process can take anywhere from 20 to 40 minutes, and everything they do during this time is to ensure that the blackberry is connected. The first time that their blackberry starts after this process, it will stay on the screen of the hourglass for about 10 minutes, nothing to worry about.
   
  Once the client can see the home screen of their blackberry, they're OK disconnect.
  The customer will have to re - turn on their radio, they can do so by going to manage connections > select Mobile network

  Sincerely,

  Sarah
  BlackBerry customer support
  Research In Motion Limited
  Tel:
  NA toll free: 1-877-255-2377
  UK toll free: 0808 100 7466
  Europe: + 44 1753 558400
  Around the world: + 1-519-888-6181
  E-mail: [email protected]
  Web: www.blackberry.com

• BlackBerry.BBM.Platform.Register does not

  I use the Simulator with webworks.  I simply call the register method, but nothing happens:

  blackberry.event.addEventListener("onaccesschanged", _bbm.test);
  
  options = {
  uuid: "aaa90f91-ad95-4ba9-82c4-33f6ad69aaaa"
  };
  
  blackberry.bbm.platform.register(options);
  

  The callback method is never called.

  This code is:

  https://github.com/BlackBerry/BB10-WebWorks-community-samples/tree/master/BBM/complete

  In addition, it is the config file:

  
  bbm_connect
  
  
  
  
  

  The BlackBerry 10 Dev Alpha Simulator does not support BBM.  We are currently working on BBM adding support to the Simulator.  For now you will need a real device to test.

• BlackBerry PlayBook-deploy author does not error

  I am using the command to install my application on my blackberry-deploy Playbook.  But, I get the following error:

  result::failure 881 the application author does not match the author token of debugging

  I checked to make sure that my Token Debug author matches the author in my config.xml file, but the error still occurs.

  Why would I get this error?

  https://developer.BlackBerry.com/HTML5/documentation/runnning_unsigned_apps_using_a_debug_token_1866...

  This documentation explains that your debugging token must:

  • be named debugtoken.bar
  • located in a specific folder (see 'Set the debugging token section') or if you use the SDK BB10, the root of your SDK installation folder

  > I guess I used the package and sign, but now it gives me an error on his signature before...

  Yes you must increment the build # whenever you have sign an app.  If you do not, you will get this error.

• Smartphones blackBerry device software upgrade, does not (Bold 9930)

  Bold 9930, Verizon,.

  Everything was going well 5 hours ago. Backup and synchronization with Desktop Manager and everything was good. I clicked on the 'Device upgrade' link. He me everything first download and install the new Desktop Manager software. This seemed to work properly. Then it downloaded the new software device and conclusive to upgrade of the unit.

  7.1 bundle, 2705 (v7.1.0.991 platform 5.1.0.678)

  The Setup program indicates that the new software has been installed, and then it seems to want to reboot the device. The device never returns, ends with an App error 606.

  I loaded the cool device software, without change. Removed Software Desktop, loaded fresh, then loaded a fresh device software, without change.

  I tried to load my old device software but the Desktop Manager will not allow him.

  I reloaded software device 3 times, always the same behavior, always the same error at the end.

  I'm out of ideas.

  Any help?

  Hello and welcome to the community!

  brunostyle wrote:

  I tried to load my old device software but the Desktop Manager will not allow him.

  This bit is quite unusual... done correctly, you can force any OS on your BB package as long as it's your exact model number. So I'm not sure if you're really using all the good stuff... so, even if a lot of this will be redundant, please examine carefully for subtle tricks do you need to... done correctly, this can heal the situation. But any errors on the way (not ignored, stage not completed correctly, etc.) invalidates the whole process and translates the automatic process of support and limited to only the OS packages currently supported by your specific carrier.

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Bug in blackBerry Smartphones: 9790: Wikitude does not and can not be upgraded

  Bug: 9790: Wikitude does not and can not be upgraded

  Priority: Low (assuming that no one will use Wikitude now anyway)

  Severity: low

  Note: I understand that this is not an application of RIM, but it is an application preinstalled in BlackBerry Bold 9790, so please take care of this. I tried to document the issue as much as possible.

  I can not re - test, simply because I don't know how to install the old version. So, these are the steps that I went to join bugs:

  (1) have a 9790 Bold with the BlackBerry OS 7.0 as it was officially sold

  (2) Upgrade Bundle 2466 (7.0.0.609 Platform 9.16.0.77)

  (3) fully upgrade all official software from RIM AppWorld (Protect, Facebook, etc)

  (4) to set the phone to use location services

  (5) launching Wikitude

  YOU CAN SEE:

  Wikitude starts and appears the window ' Version is no longer supported. " Please update"and the OK" "button.

  6) click on the OK"" button.

  COMMENT: Wikitude closes and opens the browser with the URL:

  http://blackberrydl.Mobilizy.mobi/Wikitude.jad

  Two buttons appear: 'Download' and 'Cancel' and box "application Set permissions."

  (7) check them "Set application permissions" box (same end-test result is observed with this box unchecked)

  8) click on the Download"" button.

  You can observe: window: "Wikitude: Wikitude GmbH contains a module called Wikitude.» A module with this name already exists in the application "Wikitude". If you continue "Wikitude" will be replaced by Wikitude:Wikitude GmbH. proceed? »

  Buttons 'Yes' and 'No' appears.

  9) click on the Yes"" button.

  Observe: Download process begins, download file with a size of 4366 KB

  You can observe: after the success of downloading a new window appears with the message 'Error' and 'Ok' and 'Détails' buttons

  10) click on the button "Details".

  You can watch: new window with the message "Invalid COD" appears and buttons "OK" and "copy".

  11) click on the OK"" button.

  You can observe: the window is closed and "Wikitude" application is not installed.

  Thank you! Problem solved. Here's what I did:

  (1) Wikitude uninstalled

  (2) installed from AppWorld Wikitude

  Result: Wikitude runs successfully

  (clear the cache of the browser and try to download browser do not work)

• BlackBerry Smartphones camera works does not suddenly

  Hi all

  I tried to take a picture yesterday to find that when I select the camera on my phone, I have just a white screen and the camera icon is gray shaded and cannot be hired?

  I always get the flash and geo tagging icon / scene mode icons and I am able to use them simply not capture icon.

  I had a range of different messages arrived saying that another application is using the camera etc and when I select video camera I get the message "the camera is use by another application, cannot start the video camera viewfinder."

  I ran the self test (which was a bit pointless) and he has just confirmed that the camera was not working.

  I tried to pull the battery with the phone on, but that does not solve anything.

  At my phone plugged on charge last night and when I woke up this morning and turned on I checked the camera again and it seems to work!

  I could take a picture and then I just got the blank screen again and were not able to make it work again since.

  I have not recently added all the apps or made any changes to the phone and it seems to have happened completely at random, as I did nothing extraordinary.

  I would really like to solve this problem without having to delete and re install the OS if possible but its is not in good shape.

  BlackBerry Torch 9800

  6.0 bundle 2647 (v6.0.0.600, platform 6.6.0.223)

  Look forward to any help that anyone can provide.

  Thanks for the tips, but for some reason any 9th / 10th (I lost count) battery pull I've done seems to have done the trick.
  Left the battery for an hour and the camera has been authorized since!
  Appreciate your response and good advice

• BlackBerry Smartphones Media Manager does not recognize the Media card

  Installed the media 2G card.  Card is able to format and presents itself as 1.8 GB.  With mass storage, office software (Roxio media manager) does not show - memory card from the device.  In mass storage mode (which, according to the manual means the acts of the device as a USB storage device), PC sees the device, but does not not the files copied to it.  Has spent about 2 hours with the technical support of Verizon... they are puzzled.

  I found a workaround for the music files on the card.  I removed from the Blackberry and installed in an SD adapter full-size and there in a USB key with a SD slot.  My computer has seen the media card (embedded in the USB device) and I flew over songs in the repertoire of music on the media card, put it back into my phone and viola... the music file was there!

• BlackBerry Storm Smartphone keyboard does not

  So here's my problem: my keypad does not work. When I push a number nothing happens. The works of 0 and when I hold down the 1 goes to voicemail. When he goes to voicemail, however, where the numbers should be there are letters. If I have someone in my contacts, I can call but I can't dial their number. Everything else on the phone works. Email, SMS and browser all work to them. It is only the most basic function that will not work. I called Verizon and they helped me to restore and then an update, but that did not help. I went to the Verizon store and they said that all they can do is a clean cloth and restoration, the same thing I did over the phone. I then took it to Cell Phone Repair (CPR). They said that they have never seen him. And if they have ever seen, then it must be really screwed. Help, please!

  Hello

  I assume that you have already performed a traction battery without effect, correct? If this is the case, then I'll recommend a more radical action.

  First of all, start by saving the information on the device using the BlackBerry Desktop Software and then disconnect your phone from your computer. Then, download and install the operating system on your computer from here: http://vzw.smithmicro.com/blackberry/download.aspx.

  Once you have your operating system installed on your computer, download and install a program called BBSAK from http://bbsak.org. After installing the program, plug your phone and open BBSAK. When you are prompted, type your BlackBerry password (if you do not have a password, just press ok). The PIN of your BlackBerry should then display to BBSAK. At this point, click Wipe Device. This will delete all data and the operating system of your phone and must leave an error 507 on your phone. Then, click Load OS. Now, this will open the file from the BlackBerry charger that allows you to reload the OS of your storm. Just follow the steps and then once your storm has restarted, you can open the BlackBerry Desktop Software, and restore your data. If you want to be really sure, just do a selective restore of the info that you need (messages, contacts, calendar, etc.). That you will protect, just in case the problem is in part due to a bad database.

  You should now be back running. If not, let me know, but if it's a software related issue, this should solve the problem.  As a final note, this will remove also all your third party apps, you'll then need to re-download those.  If you can, however, delay on that until you know for some that the problem has disappeared.

• BlackBerry 8530 Curve smartphones does not sync with my Microsoft Outlook 2010.

  Curve 8530 does not sync with my Microsoft Outlook 2010.

  Although I used a Palm Treo years, I am new to BB and Metro PCS. The OS is v5.0.0.973. (The Palm Treo has not correctly synchronized since this summer. that's why I got the Blackberry.) Some old Palm Treo data are saved as ASCII files).

  I connect my new BB 8530 via the USB port on my computer. From the Blackberry Desktop Manager 5.0.1 version, I click the icon synchronize. I select the boxes to synchronize the data of the Organizer, to update the time and date of the device and synchronize automatically. When I click on synchronize, the message box asks me if I want to configure synchronization settings now. Ok.

  He asks me to choose an application to synchronize. By clicking on the calendar, select Microsoft Outlook and 2 way to sync. Complete the installation schedule welcome.

  However, when I cliquerai to finish, I get the error message "Microsoft Outlook Connector error: no available message store.» The setting does not save.

  the same result for other applications.

  I shut down my computer and restarted. I deleted the Intellisync folder, as suggested in another post. still no synchronization.

  Sync Suggestions welcome!

  Davsco

  Hi and welcome to the Forums!

  Office of RIM 5.0.1 software tells you that you are using is not compatible with Outlook 2010. You need to upgrade to level 6.0 from the RIM of the Desktop for Outlook 2010 compatibility software. However, if you use Outlook 2010 64-bit, there currently is no version of RIM software which is compatible... only the 32-bit Outlook 2010 is currently compatible.

  • http://us.BlackBerry.com/apps-software/desktop/

  Good luck!

• BlackBerry Z30 the touchpad does not work on my Blackberry

  Touchpad does not work after restarting my blacberry to factory settings.

  Do one or more of the following actions and try again.

  Restart: With the BlackBerry powereddevice, press and hold the power button on top about 20-30 seconds, ignore the 3-2-1 timer and hold the button until the screen goes black and you see the red LED.
  or
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• The blackBerry Smartphones calendar reminder does not

  The calendar on my BB Torch 9800 reminder does not work.  I tried the "battery pull", but that does not solve the problem.  Other solutions?

  Rolyb

  Thanks for your reply, Ira.  That's what I had before setup - two emails and calendar have been with eastlink.ca.  I discovered this anomaly by designating a test as hotmail calendar entry, eastlink was my fault.  the "Recall" function worked!  That is why I did my default email for the calendar hotmail.  EastLink is always my default email for email and that's what I want, and so far everything works.  Strange.  In any case, I consider that the problem is solved.  Thanks for your comments.

  rolyb

• Smartphones blackBerry 9900 data Plan does not work!

  Hi, new here, great site!

  I'm from Canada, with Koodo and bought a unlocked 9900 opportunity, my neighbor via a Classifieds site, and as much as I know it was his business phone.
  I wiped it it clean and improved the operating system to 7.01

  I noticed that the previous service logo remains still (Rogers) during boot-up/shutdown, hmm, OK whatever he is working with Koodo.

  I called Koodo to allow data, but nothing works. I called them and they told me to enter "bb.koodo.com" in the APN field with no username and password. Then to save the host Routing Table (he told me that he registered very well) but I did not receive a message. Also, we have removed battery and tried everything again. It still does not.

  It is H + at the top right of the screen, but who has always been there.

  She said that maybe the phone was restriction IP since I bought it used, and maybe BB Swiss Army tool could help me get off, but she didn't know how. So I downloaded and pushed some buttons (more precisely remove COD) and really messed up my phone... lol

  Just reinstalled OS7.01 once again and fortunately had a fairly recent backup.

  Suggestions for making data work, or do I need a new phone?

  Hello and welcome to the community!

  Serious9900 wrote:

  bought an unlocked 9900 used my neighbor via a Classifieds site, and AFAIK it was his business phone.

  Let's start there, because who can be tricky depending on what exactly is meant by "business phone". Reference:

  • Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  Many of the steps can only be carried out by the seller... for example, if the prior carrier still has a BIS account allocated to that specific device, so no other carrier will be able to create a BIS account for her, and a BIS account is required to use wisely. As a general rule, a carrier will come out only the BB from the account when the real account holder made the request... and you will not if this situation applies.

  In addition, if the device has been activated BES, you need to follow additional steps. Reference:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If there is an IT strategy, then there are a special method, you need to remove it, but it will be successful if the BES server, to which the device has been set already has the removed feature of it... you may need to ask the previous owner about it. If this BES server was deleted, you can use this method to clean up the it policy:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  It is necessary to use this exact method... refer:

  • Article ID: KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  Now, with all these preliminaries of the road...

  Serious9900 wrote:

  I noticed that the previous service logo remains still (Rogers) during boot-up/shutdown, hmm, OK whatever he is working with Koodo.

  As you guessed, it's irrelevant. BBs are still originally designed for a specific carrier... and some of these contractual carriers with BB to place a splash screen of starting the device ROM, that can never be changed. But, it does nothing other that that unit was built for this carrier... but as long as all other things correctly, it is not serious at all.

  But, to be clear, when you say "it works on Koodo", I guess that's your voice services? And are all now, you must operate your data services? If telephone services do not work correctly on Koodo, then it is useless trying to get data services going.

  Serious9900 wrote:

  I called Koodo to allow data, but nothing works. I called them and they told me to enter "bb.koodo.com" in the APN field with no username and password. Then to save the host Routing Table (he told me that he registered very well) but I did not receive a message. Also, we have removed battery and tried everything again. It still does not.

  But now say you "nothing works"... should I continue to assume this are information specific to the data, and that telephone services continue to operate properly on Koodo? Sorry for being blunt, but clarity is critical or waste us time on unnecessary things.

  When you say "he told me that he registered very well", which means exactly please? This means that he said something like 'Check pending', 'Record sent' or some other message popup? Once again, here the clarity is critical. If that's what you saw, then indeed it is not registered correctly. Rather, he made the application very well... but until the enrollment message arrives in the Messages application, then the intervention is required since the data network of the carrier did not and until it nothing for the data will be working.

  Serious9900 wrote:

  It is H + at the top right of the screen, but who has always been there.

  Upper case H +? Once again, just double check, since if she was tiny, that it would mean something completely different from that of capital letters. Top of case, this is what it must be.

  Serious9900 wrote:

  She said that perhaps the phone restriction IP since I bought it used

  I don't know what she thought about it. May be restriction of BES and if the above process I gave you can purify that.

  Serious9900 wrote:
  and that maybe BB Swiss Army tool could help me to remove, but she didn't know how. So I downloaded and pushed some buttons (more precisely remove COD) and really messed up my phone... lol

  Never good to a few buttons when you don't know what you do... I don't remember if BBSAK is able to remove political or not, but it can do a very good cleaning.

  Serious9900 wrote:

  Just reinstalled OS7.01 once again and fortunately had a fairly recent backup.

  And that could be part of your problems. If, for example, the device has one IT political edge, while part of a full process... which means that even if you happen to clean off, a complete restoration simply will return to the instrument, turning to your right back to where you started backup/restore. Instead, to do only a partial backup or restore, and more precisely to avoid data bases that have to do with THIS, political, business or something similar... the conservative approach is to only to backup/restore of critical databases you need (for example, contacts, calendar) and manually reconfigure the rest. Remove a policy is a tricky thing.

  Serious9900 wrote:

  Suggestions for making data work, or do I need a new phone?

  I think you have enough to start on top. Another question about whether Koodo, however, is if their network is configured to auto-fill your specific with entries HRT device model and service book. If their network is not, while actually explains everything. No carriers configure their network to support all models of BB... each one chooses a subset of the model numbers of BB and configure their network accordingly. But trying to use a model number BB on a carrier network that is NOT configured for this model results in number exactly what you live... their network will not automatically grow some HRT and SB entries on your device because their network does not recognize your device as a model BB number taken in charge.

  Looking at a reference that I can find, it seems that Koodo is configured for the 9360, 9300, 8530 and 9790. But not for the 9900. Now, is that with a proverbial grain of salt... that reference does not necessarily mean that the network of Koodo is not configured for the 9900, it's just an indicator that is not. Koodo can only tell you that answer for you.

  Good luck and let us know!

• BlackBerry 10 sounds Alert does not

  I am currently using Z10 with the latest version of the software that has completely updated yesterday on wifi and BlackBerry link. Unfortunately after the update complete, alert sound of my camera does not work. I have not any warning sounds to my notifications (i.e: FB, Twitter, WhatsApp, etc.) even when I played my music or video. Help, please

  Hi arthuryhs72,

  My BB is ok now. It has resolved itself. A few days later his return. LOL thanks anyway