BlackBerry Q10 Q10 settings-> Notifications: your box gone AWOL?

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• BlackBerry Q10 No. 'Change your CODE 1' option

  When I tried to block my SIM card with a PIN code, I don't know what PIN to enter. Service provider told me that they do not have PIN for their SIM cards. I don't see option 'Change PIN 1' under settings > privacy and security > SIM card as well. What could be the reason why I can't edit or create 1 PIN for my SIM card?

  Thnaks

  Rukia

  There is only the 2 PINS. I think it is carrier specific so if they don't offer it you can't define it.

• BlackBerry Q10 from sent items e-mail settings

  I know that the option "delete only on handheld" does not yet exist on BB10, which is a major pain.  I learned to live with this until today.  I have two email accounts; @shaw.ca and @live.ca.  When I send an email from my PC it also appears on my phone as a sent item.  In the interest of the housekeeping I delete sent items off my phone thinking that they will always be in my items on my PC.  I consider that to my account @live.ca only, not Shaw for a reason, my folder on my PC has no items since I got my Q10, they've all gone which is a huge problem for me.  Here's my question.  Is there any kind of implement changes that can make my items on my PC are not displayed on my phone?  I never used to see them on my torch, only the Envoy that I sent from my phone.

  Any really smart people out there who know a way to recover deleted items sent in Windows Live mail?  I poured on everything him net and can not find anything but it can't hurt to ask.

  Thank you all!

  Hey ddmdevin,

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question. In the new operating system BlackBerry 10, email will now via synchronization. Previous BlackBerry devices carried out a reconciliation. This means that, with synchronization, the Inbox on your BlackBerry Q10 will reflect your Inbox on your webmail.

  The ability to hide items sent in the Q10 of BlackBerry is available, however it allows to hide all items sent to all accounts in the hub.

  To hide items sent so they are not displayed in the Inbox of the Q10 (to avoid to remove permanently):

  The Hub-> menu-> settings (3 vertical points)-> display and Actions-> see the elements (toggle OFF) sent.

  Let us know how make you out!

  See you soon,.

• Q10 Q10 blackBerry email account settings

  I have a Blackberry Q10. I set up my e-mail and it worked very well. Then it reset the incomming & outgoing server with mail.bigpond.com. I rest the parameter twice now and it keeps coming back. I save the changes. What I have to do to stop it reset itself.

  Hello and welcome to the community!

  From this description, it looks like you all first used the automatic Wizard to set up your e-mail account, and then tried to change what was in this configuration. Instead, you must delete and re-create new the configuration of your e-mail, and if you need to do something different from the automatic assistant would do, use the manual and, although initially, set up the e-mail account, provides all the settings manually.

  If you are not sure of what must use settings, you can use the Validation of Email tool to provide you with:

  • KB33444 How to use the Validation tool for the Email (EAVT) account

  Good luck!

• Notifications of calendar blackBerry Q10

  audible calendar for Blackberry q10 notifications will not turn on not since the new update

  your 3 weeks towards the end of the game > https://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/calendar-audio-notification...

  a fix is put in place now so keep an eye on the update of the OS of your provider.

• BlackBerry Blackberry Q10 10.3.2 Z10 password ID issues

  Hi, I need help with the Blackberry ID related issues. I recently got a Blackberry from my brother who went to the army where it is limited to use only a device equipped photo of Q10 Q10. Before moving to me, it has disabled Blackberry Protect and delete his personal data and I created my new Blackberry ID associated with my email of the company. However, as has happened the weekend, I couldn't "confirm" my email of the company (Blackberry ID) within 72 hours, and I refreshed the email confirmation, but for some reason, the BlackBerry ID password is incorrect and I can't 'confirm' the new password. Now when I click on BlackBerry ID of parameters, it is said; BlackBerry locked ID
  BlackBerry ID password was entered several times incorrently. For security, your account has been locked. If you need create a new password, press Reset. When I clicked "Reset", there was a Question of recovery of the password when I recognize established when I created my BlackBerry ID. Because I can't recognize such a Question of safety, I can't go forward. Can you please what is happening or what I did wrong?

  Here is the information on BlackBerry ID of 'settings ';
  BlackBerry ID username: my email company (not my brother ID more)
  First & last & pseudonymous: my good names (not my brother more)
  Status of Confirmation e-mail: "unconfirmed".

  And here's what I did after I got on the phone;
  1. I have set up my new BlackBerry ID at the stage of initial configuration without a SIM card inside.
  2. I have never 'confirm' email (BlackBerry ID) within 72 hours. And since then, I can't email confirmation.
  3. I use Q10 with connections wifi at home & work.
  4. I finally incerted my SIM card, but I can't access the BlackBerry World.
  5. I took out my SIM card.
  6. Although I could never "confirming" State ID of BlackBerry, BlackBerry Protect is ON (enable) and I can't turn it off (keeps prompting the BlackBerry ID password associated with my email of the company and it is incorrect)
  7. I do not recognize the "recovery password (security) issue".

  I read on internet that with BlackBerry Protect 10.3.2 feature is ENABLED, data wiping is useless without the BlackBerry ID password and it always will make the phone unusable. So I'm stuck...
  At this moment, what I can do? And who instituted the "BlackBerry Password Recovery/Security Question in the first place?" I had to 'Confirm' the status of e-mail before using the phone? Can I go ahead and wipe my Q10 without knowing the 'BlackBerry ID password' or 'The password recovery Question?' I would be able to implement the new BlackBerry ID and the new password with my email of the company again? I'm just afraid that I'll do my Q10 permanently out of use. And what is locked BlackBerry ID (account)?

  Sorry for writing such a long message, but I just don't know what to do now...

  Hi all

  Last updated:
  Successfully, I received the Email 'confirm' to my company e-mail and updated the device information by resetting my BlackBerry ID password. I'm having no problem with BlackBerry Protect 10.3.2 / BlackBerry ID password.

  Kind regards
  Memejo

• BlackBerry Q10 BlackBerry Q10 delete on a mailbox

  My manager wants to delete e-mails pocket and they should not be received in microsoft outlook or Gmail server he bought Blackberry Q10, it's on Gmail, as on the previous Blackberry bold 9900, it allows to remove a particular message and bb will indicate whether to delete computer pouch or box to the letters and you choose ball and the message will not be received or downloaded in Microsoft Outlook. your help is very appreciated.

  As the way current, it's getting emails on blackberry and Microsoft Outlook.

  Your support is much appreciated.

  Thank you best regards &,.

  Bipin Valley

  The current BlackBerry10 OS does not delete on the handheld only.

  BlackBerry10 features ActiveSync from your emails with your e-mail server. Basically, it is to 'mirror', which is on your server. Delete on the server is a deletion on the handheld and delete on handheld computer removes the server.

  You might consider using the function of FILE on the Q10, to file the e-mail in a different folder on the mail server and the selection of Q10 to hide filed messages.

• BlackBerry Q10 Q10 email removal server

  My emails on my Blackberry Q10 when I delete them on my phone it also removes them off the server. There is no option to stop this. Causing me real problems. It of OK on the old software, but not on the 273 software.

  It is a question about the BlackBerry10 OS since the release in January and has not yet been set.

  It may be, but BlackBerry has not commented on or advised.

  In the meantime, if you're on a Courier IMAP server, you can choose to FILE these messages (you wanted deleted from the device but registered on your server). Once filed, these messages will be visible on your Q10 (you may need to open your Hub > settings > display and "hide filed messages).

• BlackBerry Q10 mynumber word substitution does not work

  Hello

  I'm having a problem with "mynumber" word substitution on Q10, if I encounter this problem on the old BB OS 6 version, just change the information of SIM on Options-> device-> settings-> SIM card Advance system-> change the SIM phone number.

  How can I change mynumber on BB OS 10?

  Please let me know

  Leo Soesanto

  Hello Leo,

  Thank you for your question about the phone number on your smartphone BlackBerry Q10.

  To change the phone number in the smartphone BlackBerry Q10, please go to settings > privacy and security > SIM card

  Let us know if you have any other questions.

  Thank you

• Missing symbol of BlackBerry blackBerry Q10 Q10

  Hi all. I've recently upgraded to a Q10. My carrier is EA in the United Kingdom (2G, 3G and 4G). The BlackBerry symbol continues to disappear from my Q10. When this happens BBM stops working. I called EE five times. Whenever they refresh the settings on their network. I reboot the Q10 and all is well for a few hours. BlackBerry then disapperars again and BBM symbol no longer works. EA says now there is a problem with the network BlackBerry and EA can not help. Personally I don't think anyone EE understand the problem. Does anyone have any suggestions please? Thank you very much.

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (step 1 should translate a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait message "registration" happen

  2) restart

  • Pre-BB10 ONLY devices. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • Peripheral BB10. Hold the top button until the counter reaches zero. Wait for the unit to be completely stopped (for example, nothing appears on the screen, no lights, etc.). Hold the top button until the red light. Wait through the entire boot process. IF this fails, you can try the method of battery-pull above, but it is normally NOT recommended unless nothing else works.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If no, then climb you with your mobile service provider... they have access to a path of degenerate formally to BlackBerry if they cannot solve your problems. Consider... you pay 100% of your services, making them responsible for 100% of your official support, regardless of whether the problem is BB or EE EE.

  Good luck!

• BlackBerry Q10 needs a short key to swicth Q10 to vibration mode

  Please I need a short-key to quickly switch my blackberry Q10 mode vibration and return to the normal ring tone... As it does not exist in the series "BOLD" (you have only to press and hold the key "#")

  Glisser slide down on your home screen, then select Notifications. Set it to normal and close the Notifications. Now drag down and select Notifications again but this time it set on vibrate.

  Now, whenever you are in Normal mode and want to toggle it on vibrate, just slide down and tap the bell on the Notifications (not the word but just the Bell) and it it will switch to some notification you had before the current (in this case, vibrator).

  That's the best we can do for you.

• BlackBerry Q10 how do I get rid of my current BB sign in and create a new one?

  My Q10 is having this problem:

  http://BTSC.webapps.BlackBerry.com/BTSC/ViewDocument.do?noCount=true&externalID=KB33652&sliceId=2&di...

  It seems to me that I have to delete my bbid which was used for my old BB and make sure I use a new from scratch, so lose all my contacts etc.

  How can I do this

  Please help someone because I'm so desperate to stop having BBM Manager of temporary error every day, so far the only way I can get around this is to keep to restart or take out the battery.  Whenever he wipes my cats and is usually really irritating.

  any help would be much appreciated - thank you

  Hey, AdaV,.

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  Follow the steps in this article to change your BlackBerry ID on the smartphone BlackBerry Q10: www.blackberry.com/btsc/KB26694

  Remember to create a backup of your data in BlackBerry link that all data will be erased.

  Let me know if you have any other questions.

  See you soon.

• Bbm blackBerry Q10 q10 display is blurry

  Just got a BlackBerry q10 and discovered that every time that I upload an image on the bbm screen is always blurred.

  Like what would be the issue and how can I sort it?

  How big are the files that your download of the BBM display?
  BBM automatically resize images exceed a certain limit.

• BlackBerry Q10 ScanDisc

  I recently bought Q10. I actually had the 9630 for the past 6 years (Yes, the ball still worked!). I could take my ScanDisc of 8 Gbps and use it in Q10. I have about 400-photos and 500 songs in a music library. I can view and send the images on the Q10 and I can listen to my music. However, when I try to use one of my photos as a background, and when I followed the instructions to be able to browse the photos, I see the photo library of the ScanDisc. Also, when I try to use the songs as a custom ringtone and following the command prompt in order to browse the music library, I see music library.

  So, having said that, how can I navigate on my external ScanDisc installed in settings menus?

  for ringtones in the music library.

  go to settings > notifications > all the way down > requests > phone > tone > brouse music > tap low left back 2 times > if media card is highlighted and you couldn't find it in any of the previous audio tap files.

  This is where, I found all my songs even if they are stored on the sd card.

  theres got to be a way simpler than that, but it's the only way I could use a song as a ringtone.

• BlackBerry Q10 My BBQ10 deleted my photos and my videos!

  This is the second time that happens in 2 months!

  I take photos and videos with my Blackberry Q10. The next day, I take a quick glance: everything is removed! All that I've got are a couple of old photos and 3 photos transferred from my computer.

  All my videos are deleted.

  I have had no updates on my phone, I don't download anything new in the last few months.

  I'm not at full capacity on my phone... So, it does not remove himself because there is no more available space.

  I don't understand!

  My music is intact...

  The last time this happened, I deleted my music and it recharged. I found myself with duplicates of different songs (weird, right? Since I deleted the entire folder). After I deleted duplicates, all my reappreared photos and videos! MAGIC!

  Did not this time...

  Any ideas?

  POP! FINALLY found the problem!

  It's a problem of contact with my SD card! Sometimes, the phone detects, sometimes is not

  I received my photos and videos - I immediately made a backup and now I go to the repair shop!

  Thanks for your help!

  -Lav