BlackBerry Smartphone owner's manual

Similar Questions

• BlackBerry Smartphones owners lounge without ESN

  I've been looking online and read these forums, and it seems as if nobody has an answer, but I will try to join salon owner, so I ask...

  I have a Curve 8330 from Sprint. Join salon owner, I need to provide the IMEI or ESN of the phone. Except this phone has not a. It has a MEID identifier. I tried to use the HEX and DEC version of this number, located in the two screen options/status and under the battery. The numbers are the same in both places, but no work in allowing me to sign up for the living room of the owner. I tried place '076' in front of the ankle, but receive and informing me that I have to include only error numbers. Each identifier I have includes some letters.

  I've read through the forums and reviews, the same advice given (cocher check under the battery, make sure the options/status display, your esn is here) but mine are not.

  I called Sprint, but only the numbers they had for this unit were those located on the sticker under the battery and on the options/status screen.

  Any help would be appreciated. I see no way of contacting blackberry.com on this issue, but looking at the forums here and on crackberry it is obvious that I'm not the only one who has this problem.

  DRM for any help...

  Please contact the web administrator. Looks like they changed the ground to accept the number MEID (dec) over time now, and I registered.

• BlackBerry smartphone email set up and old problems owner

  My brother gave me his old storm. I put my t mobile account chip and bought the data plan and most of the functionality seems to work (I think).

  Email my brother is still in the e-mail button and blackberry cannot connect to the mail server so that I can enjoy his email and put mine.

  Also when I make a call the "My number" shows the number of my brother.

  Is there a way to fix this. He needs to unregister somewhere. He needs to go to his carrier Version to change something?

  Hello and welcome to the community!

  Stop, go back and start over with this:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  Make 100% sure that your brother has completed all its stages before trying one of yours.

  Good luck!

• Screen problem touchscreen blackBerry Smartphones BlackBerry Storm2 9550

  Hello!

  I am a Sri Lanakan. Last week, I bought a Blackberry Storm2 9550 used, eBay (from a seller of e. u.). All the functions work fine except the touch screen. Can press on the touchscreen. (edges and around the screen) But he get caught suddenly, and also when am pressing an icon, phone highlights another icon. (as axample, when am pressing contacts in the home screen, phone highlights two contacts and sms). As I suppose, at this time there the phone detects it as multi touch and so I can't support what either. When am reset (battery pull) the phone, it solves the issue for a few minutes or hours, subsequently faced the same question.

  I tried to fix it by putting a piece of paper to the battery cavity, but nothing has changed.

  My storm is an unlocked phone (Comes to Verizon, but later unblocked), which is running version 5 software. ...... . 713 fact in Mexico 5.

  I want also to the last update available for my phone and how to update.

  madhava909 wrote:

  You have other ideas on my problem touch screen? This is the main question, I want to solve as soon as possible. Do I need to fix it with a spacialist? Is it a hardware failure or a software? He solved by upgrading my version of software or restore to the factory settings.

  None of these remedies could work. Without practice, it is impossible for me to know anything 100%. The best advice I can give you is to upgrade your operating system to the latest version (. 1015). It could very well be that, as a device, it was damaged by the previous owner and it will never work for you. As I say, it is impossible to tell at this distance-internet.

  madhava909 wrote:

  What is the meaning of the hard reset? It is equal to pull the battery?

  In my opinion, Yes, but there are others in the world who think differently. The best reference is the official:

  • KB02141 How to reset a BlackBerry smartphone

  Most of us who have dealt with this for awhile understand that power should be turned on when you pull the battery.

  madhava909 wrote:

  What is the meaning of the hard reset? It is equal to pull the battery? It will solve my problem?

  Once again, it's impossible to say at this internet distance.

  madhava909 wrote:

  Hereby, I have attached an image. Please answer those as well.

  

  The first (top right) is the GPS indicator... I do not exactly remember what icon the way that... I suggest that get you the the user guide for your BB from here:

  • http://docs.BlackBerry.com/en/

  The other appears only if your carrier has eliminated an update wireless for you. You say that it is the "best way" for you... I would add that this is the MOST DANGEROUS way. You see, via this method update, on the device of data backup is taken, that is rendered after the update (the update effectively wipe everything). This backup is a file use 1... If something is wrong in the upgrade process, all your data is lost forever. The update method that I gave you is the best method that 1) it tells you first take a manual backup and 2) the process itself will also take another backup... and both of these backup files are stored on your PC and can later serve as a source of food since they are not 1-use files.

  madhava909 wrote:
  Pls send me a link if you can, to download the latest update.

  You have already the link... it's in the instructions I have given to perform the update... This is the portal of official download for all carriers. Simply, you browse to the carrier of your choice and download their bundle of BONES for your model number.

  You can also benefit from this:

  • http://us.BlackBerry.com/support/blackberry101/#tab_tab_style

  And also the public KB that I often mention... they are fully searchable by you... you don't need do me research for you:

  • http://www.BlackBerry.com/BTSC/microsites/microsite.do

• BlackBerry Smartphones Flight Mode airplane Mode?

  For 2 days, I tried to find out where I can access flight or flight on my Blackberry 9650 Ver 6.0 Mode can not find in the owner's manual... Thank you

  Hi and welcome to the forums!

  KB13201 How to enable or disable connections wireless on the BlackBerry smartphone

  This process may also be referred to as airplane Mode or flight Mode, or in airplane Mode.

  Thank you

  Bifocals

• BlackBerry smartphones, why not get OS updates on my priv

  Please Help Me.why not updated operating system on my my carrier AT & T im in Indonesia priv... Please help me. contact me
  E-mail:

  Hi @erik1991

  To bookmark this KB

  Updated software, not received the AT & T unlocked brand PRIVATE when you use a non - AT & T SIM card

  http://blck.by/1UjMpiZ

  You can eventually reload manually as a workaround using the steps described here.

  How do I reload the BlackBerry smartphone powered by Android OS

  http://blck.by/29jC0nz

• Can someone help me please to find the number of sms sent from blackberry smartphones?

  Hi all

  I'm new to the blackberry smartphone application development. My requirement is to manage the sms sent from a blackberry smartphone like finding the number of SMS messages sent, the destination not like that. I tried running messagelistener, sendlistener and outboundmessagelistener, but something did not work well. So can someone please help me to solve my problem?

  FYI: 1. I've implemented outboundmessagelistener but couldn't find a way to add this port for listening to my request.

  2. I set up sendlistener and added to my application of the method SMS.addSendListener which does not also carry out my requriement.

  So, please help me if you have an idea in these aspects.

  Thank you

  Sanath

  FOR INFO:

  Import net.rim.blackberry.api.sms.OutboundMessageListener;

  SerializableAttribute public class MainClass extends UiApplication implements OutboundMessageListener

  {

  Public Shared Sub main (String [] args)

  {

  PAP MainClass = new MainClass();

  To make the application enter the thread of events and start treatment

  messages,

  We invoke the enterEventDispatcher() method.

  theApp.enterEventDispatcher () ;}

  public void notifyOutgoingMessage (message Message)

  {

  If (this instanceof text message)

  {

  Here you can not manually counting the SMS

  }

  }

• ID blocked BB blackBerry smartphones

  Hello

  I tried to access my world of bb in vain, because my bb ID is blocked. I tried several times to ecover, but system kept sending the password on the account that I can't get access.

  Can someone tell me how to solve this problem? I have a BB 8520 curve

  Thank you much for the help

  Hello

  For security reasons, password reset emails never reach the BB itself. So, you need to separate access to this email account to receive and treat the password reset.

  If you used the e-mail account is also available (for example, GMail, Yahoo, etc.), and then simply use a browser/PC and their webmail interface.

  If the email account you used is only accessible through the BB (hosted @carrier, @bb, etc.), then you need to apply a rule to redirect on that account so that you can receive email elsewhere (for example, GMail, Yahoo, etc.):

  • KB28232 Reset blackBerry ID e-mail are not delivered to the mailbox associated with
  • KB28111 Impossible to reset the BlackBerry ID password when using a hosted BlackBerry email address

  If you really have no way to access this email account, or if the e-mail account has been deleted, then you are stuck... and must make a decision...

  If you have no AppWorld or other files that you need to keep (for example, buy folders for the applications), then simply drop the BB ID and create a new. To do so, however, requires a device WIPE:

  • Be sure to check the link in my sig auto on this post... you need to be sure you have a good local backup on a computer
  • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  If you do not have AppWorld documents that you need to keep, then you need human intervention. To receive, you must ring to the top of your mobile service provider and convince them to escalate your case up to BlackBerry. In addition, you must convince BlackBerry you with a solution - which probably will be reset your current BB ID so that you can access it again or you will need to create a new BBID and they will manually move your purchase to the wire records. Note that I don't know if they will be willing to do, but there is no other way I know of to keep your purchase records BBID/AppWorld prerequisites.

  Good luck!

• BlackBerry Smartphones BlackBerry9900

  Hello

  I recently picked up a Blackberry 9900 in a taxi with two sim cards, an insertion Vodacom and cell C on the cover, I stayed with him for a week, as he had an expppecting Ppassword the owner on the phone but nothing, he ended by saying "phone not allowed MM6" and I ended up removing the sim card because they have codes ficche also and I reset it I ended up him, but it is not the signal loading, please help me RIM team.

  I have two own phones a Samsung S5 and BB 9780, please help me to unlock the network.

  Kind regards

  Iqulusi

  OK, so you need to start with is the following:

  • Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  The steps of the WIPE removes prevention device-lock password and return the unit to (almost) a State of "new factory". If the device is locked by password, then you just keep trying until exhaust you all attempts, how much the device will perform the WIPE to remove this password.

  Be aware, however, that it didn't is not held here which may have to be performed by the actual owner of the disk... for example, the former carrier may refuse your request to release the BB ANKLE of their BIS system so that you can have your door - create an account BIS for the device. You are not the owner of the disc with that carrier, but as you go through the required legal process, the police various or other reports that you hold some sway with the former carrier.

  In addition, it is possible that the previous owner reported to their carrier (and other authorities) as lost, and the unit may now be on the blacklist, which will prevent its features on any carrier anywhere, anything else is done. But, again, these official reports, you have maybe a few extend.

  You do not want to check if the device is carrier unlocked or not... If not, then it can only serve as it is originally made for door. Reference:

  • http://supportforums.BlackBerry.com/T5/General-BlackBerry-functions-and/unlocking-your-BlackBerry-gu...

  However, even if unlocked, so also reported as lost, then it still won't fully work on any medium. Except again once you use your police service and other reports as stabilizing with the carrier imposed on the lock.

  Also, be aware that no BB devices are universally functional on all carriers. First, each model is made with only a few radio technologies and frequencies that the unit can operate with... and can operate on carriers that operate on those. In addition, each carrier decides what specific device model numbers that they will support for these features BB... If the carrier does not have this device as supported for automatic broadcasting HRT and address book maintenance, then full BIS functions may not be possible, even if it is consistent with what the carriers of radio signals.

  You have a lot of work to do. Good luck and let us know!

• BlackBerry Smartphones user 1 time BB

  Hi guys,.

  I am a first time user, so I have a lot of questions on this BB curve. I bought a second hand curve and I have no idea how to set this phone (only bought the model, it has no manual and accessories). Here are my questions and thanks in advance to those who can answer:

  1. my IP address is 0.0.0.0 - I can connect to the WiFi network but I can't browse the web

  2 if I have the program installation/create a bb here id, can I use it on my handheld?

  3. what an erasure of memory wipe exactly and an erasure of memory affect my id card/BBM SIM as well?

  Hi Alex121289

  Welcome aboard BlackBerry family and community

  First I would like to that you visit BlackBerry 101 and manual BlackBerry Curve - manuals and Guides for getting started

  Secondly if you have purchased a device used by one of your friend or any store online then it is always advice to do a security wipe to remove any objects associated with the previous user. You can see this help Article:

  KB28225 : BlackBerry Smartphone must be wiped before transferring the security property

   

  With regard to your questions:

   

  1 carrier little need short data even plan to navigate the Internet, even via wifi. So aske your operator if you need some sort of data plan to your account

  4: you can create a new BlackBerry ID on the site Web de BlackBerry ID that you can use on your device, see this KB:

  KB24062 : How to create a BlackBerry ID

   

  3. If you do a security wipe on your device it will remove all the installed user application, e-mail accounts so that your card memory if you insert memory card while doing a security wipe. Yes, it will remove the BlackBerry ID that is already associated with this device, after a wipe, you can use a new BlackBerry ID or even that you use before, but a security wipe has nothing to do with your SIM card.

  However... With your query 1"not able to navigate on the internet". Like you bought this device in some cases if your device has a COMPUTER policy then IT can prevent browser so my suggestion... Rather than to do a security wipe you reset your device to factory setting, this will remove all political and helps solve your problem.

  KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

   

  Let us know if you have any additional questions.

• Backup blackBerry Smartphones stuck on 'Backing up Smart Card Options 1 of 1 Record'

  My phone has decreased memory for some reason any. Will not allow me to take a lot of pictures even if I deleted most of the photos and videos. Now when I try to backup on desktop, the process hangs on 'Backing up Smart Card Options 1 of 1 Record'. I tried to backup without the memory card, but get the same result with the gel. Any help?

  Hi Bbnoviceja

  Welcome to the Forums of the BlackBerry Support

  Regarding your backup problem, plug your device and run BlackBerry Desktop Software for windows in the office software click Devive > delete data > data choose selected > scroll social power database > mark it and whose losses. Once this part is deleted, try to perform a full backup.

  KB29522 : "Backup of database error" message is generated to Database Options smart card when you back up the smart phone BlackBerry with the BlackBerry Desktop Software

   

  Regarding your second question with memory, remember that you have the memory card and then try to transfer these multimedia files from your device to your media card memory:

  KB05478 : , transfer files between the card and device memory on a BlackBerry smartphone  

   

  Or:

  KB29523 : How to manually transfer files between a Windows computer and a smart phone BlackBerry

   

  Try it and tell us if you feel any problem.

   

• My 9800 torch blackBerry smartphones is not install apps and I can't set up my gmail account

  Please help me I download apps on my torch 9800 help bb world bt it dosent install on my fone, as he tells me that there was a problem installin the application please try again later... even if I try to download outside bbworld it tells me failed to download... on the configuration of e-mail d it always tell me 'address incorrect email or password'... Please help me

  OK, I can't say enough. But I'm like described KB as a lack of policy is NOT what you have, which means that you have a COMPUTER policy on your device. It's just weird because I've never seen a COMPUTER policy like what you describe, but then of course I have not seen anyone.

  So, I think (it's more than that, actually) is that you do indeed have a policy COMPUTER on your device that may well be the reason for the failure of the installation, you encounter.

  If it's a working or otherwise associated with certain BES service device, then you need to talk to anyone who provides the BES service on your problem... they control what is the it policy.

  If this is not a working device and/or you do not subscribe to any service of BES-level from anyone, then the conjecture is that you have received this camera as previously used, and the previous owner didn't properly clean the it policy, leaving you with a latent policy causing you these problems. To remedy this situation, you must make sure you have a full backup, according to the link in my sig auto on my posts. Then proceed you to this:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Once finished, your device will be like new again, with nothing on it... No. data, no added applications, etc. If you continue to restore the backup, do not forget that you DO NOT make a simple full restore... restore instead, only those databases that you need (e.g., contacts, calendar, etc.) and more precisely to avoid any database that have nothing to do with BES, business, political, etc. If you restore that contains the it policy, it he will dutifully restore your BB and you will be right where you are now.

  Good luck!

• BlackBerry Smartphones spam

  Hello

  I am a user "BOLD" and on Vodafone

  I have a server that does not have a spam filter and also to block additional spam in my email on my PC

  BUT

  MY blackberry receives inoridiante spam - I understand that my PC filter won't help, but is it possible that I can train the e-mails entering my phone so that it is cut or registered as spam?

  the only thing I have manged to do is create a spam folder to submit the receipt to the post, but it's not wehat I want I want to reduce the volume of spam in rreceived

  Hello

  What you need to do is to talk to your e-mail service provider. If they can introduce a SPAM filter that blocks the issue happens on the Inbox server, it can be kept of the BB. But if their filter works after the items arrive in the Inbox, there's a strong chance that the item will be pushed to your BB before the filter based on the server it moves.

  The only thing you can do on your BB is doing filters of the Institute:

  • KB28151 How to add a filter from the BlackBerry smartphone to a BlackBerry Internet Service account

  You have to do it totally manually, find out for yourself what can be used as filter triggers. If, for example, your service e-mail up [SPAM] or another label in the subject but line leave items in your Inbox, you can use it as your trigger to prevent these elements come to the BB (on condition, of course, that the label is applied to the subject line until the element never gets to the Inbox server).

  Good luck!

• BlackBerry smartphone how to find BlackBerry backup voice note files?

  I don't know where my BlackBerry backup files are?  If I find I can look to see if a series of voicenotes I did in October/November is there & can I restore these?

  Hello

  Voice memos are not elements of database and therefore are not part of the backup procedure... see this:

  • KB03974 List of database for the blackBerry smartphone

  These databases are what manages the backup process. With some versions of the Desktop software, you could include the content of the memory of the device... so if your voice memos were stored there, then they should thus be included in the backup file... and you had a selective memory of the device only restore to restore (keeping in mind that it will restore ALL the memory of the device not only the voice Notes).

  You can use a drive IPD/BBB, part 3 on your PC... I heard good things about MagicBerry... to analyze your backup file to see exactly what it contains.

  If the files in question are not contained in the IPD/BBB file and were not copied separately (for example, via the mass storage Mode) to the PC, then if they are also cleared from the BB, then files are unfortunately gone for good.

  Overall, my own personal for my weekly Desktop software backup process is to make the backup with the desktop software, but then more, via the mass storage Mode, copy all the contents of my device memory and Media Card on my PC as well... just in case... you never know what might happen. Oh... and I included a manual backup of my BBM contacts to my media card as well.

  Good luck!

• Automatic synchronization with handsfree blackBerry Smartphones

  Can I set up my device automatically accepting the request of my hands-free sync. For now, I have to manually accept each time I get in my car?

  Hello

  No, no, what you are experiencing is certainly not normal... BBs can, when properly configured, automatically connect to compatible car kits. See this reference:

  • KB18576 The BlackBerry smartphone always invites you to connect to a Bluetooth connection instead of the automatic connection

  The problem is that, if there is a similar setting inside your car kit who also needs adjustment, then there is no way for RIM to provide statement... you will need to return to the installer you originally used.

  FYI... your desire to 'just phone a Helpdesk of RIM' is admirable, but moved. When you bought your BB and subscribed to services, you have learned how the BB support model works. RIM has no service support for you in the ring upward. Rather, the model of care is distributed with carriers and authorized dealers taking primary formal support to their end users, with the possibility for them to escalate if RIM that they cannot resolve.

  Good luck!