BlackBerry smartphone Versions of Blackberry Desktop software

On my Imac its 2.3.1 (build 5) and when I ask to update it says it's later.

On my macbook Air its 2.4 (build 18) also later - I just downloaded it yesterday.

They can't both be later.

When I search here on backup and restore issues, the responses refer to versions 6 and 7.  Please explain.

I have it sorted by removing the NVA 2.3.1 of the Imac, as it no longer works and installing 2.4 build 18 which is the latest Mac one.  Why there will be no update when prompted is a mystery - bad programming!

The references of the version 6 and 7 appear to be associated with windows and gives something to this topic?

With worm 2.4 on Mac now connects my phone and I was able to save successfully.

Hope this helps others who may be having problems in this area.

Tags: BlackBerry Smartphones

Similar Questions

  • How can blackBerry smartphones, I get a previous version of the desktop software?

    Hello.. Just got my blackberry curve 9320, I tried to download desktop manager/software for my pc, but version 7 does not work because im using windows xp. I can eventually get a an earlier version of the desktop software? can't find it on this web site, im, showing that the v7...

    Help, please... Thank you very much

    Hello and welcome to the community!

    Here are a couple of repositories...

    Good luck!

  • BlackBerry smartphones download old Version of BB Desktop Software

    Hi all!

    I just downloaded MagicBerry so that I can get my SMS on my PC. It works well for backups, I did a long time ago, in the IPD format, but fails with most recent backups. So I want to use an older version of the desktop software so that I can get an RPI update to open with MagicBerry.

    Can anywhere tell me a download of the installer for a version of the desktop software that can do it (I think the version I used was version 5)?

    Problem solved:

    http://forums.CrackBerry.com/general-discussion-F2/where-can-i-get-BlackBerry-Desktop-Manager-versio...

    This thread has done what I wanted, however

  • BlackBerry Torch 9800 smartphone failing to connect to the Blackberry Desktop software

    Recently I seem to get a continuous "Connection" message to BBDTS. Have you tried the following:

    -the latest version of the BBDTS software.

    -restarted the pc (Win7x64)

    -restart the blackberry

    -tried a different usb port

    Nothing has worked. It seems that the blackberry connects to the pc OK

    Any ideas on how to get a connection established

    Thank you

    Hello!

    Here is a list of troubleshooting items... I hope that something will be useful:

    • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
    • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
    • KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone because of administrative permissions
    • KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when user account control is enabled
    • KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when a full version of Roxio® Media Manager is installed
    • KB28456 BlackBerry Desktop Software is unable to detect the smart phone BlackBerry when the USB selective suspend setting is enabled
    • KB28444 The BlackBerry smartphone is not detected by the BlackBerry Desktop Software, when connected by USB to a USB hub or a docking station
    • KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when connected via USB
    • KB02640 Troubleshooting USB connections
    • KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
    • KB00125 BlackBerry Desktop Software cannot detect the BlackBerry smartphone
    • KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
    • KB00019 PIN code not displayed in BlackBerry Desktop Redirector
    • KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
    • KB01451 How to enable Sync advanced logging if a wired synchronization fails
    • KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer
    • KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
    • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...

    In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

    Check also on the incompatible software... it was reported that NTI Shadow Ninja & software can cause a conflict; Remove and reinstall the desktop software BB allows to install correctly.

    My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. Also apologies if all are not currently available... RIM takes their monte and descends at will as they revise things.

    I hope that something it is useful!

    See you soon!

  • Updated December 14, 2012 Smartphones blackBerry desktop software

    Just downloaded and installed the desktop software was last updated and now 'requests' listing does not show or list of the 9900's 'Core Applications' contained in my previous version of the Desktop software?

    I just finished a bad BBM 7 update, which addresses going back to BBM 6 and now this last gift from RIM has me scrambling to return to an earlier version of the Desktop software?

    What happens with RIM?

    Hello

    There are some possibilities... but why not try it to see if it clears things upwards:

    1) uninstall all the BB OS packages from your PC,

    (2) make sure you have the BB Desktop Software already installed

    (3) download and install on your computer, the BB OS package that is currently running on your BB:

    (4) If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    (5) now run the Desktop software and connect your BB... the Basic apps should now be displayed.

    Note that you can also use this update of your BB to any specific OS package you want. When replace you in step 3 above, the BB OS package you want to install on your BB, then when you get to the end, the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

    Good luck and let us know!

  • Backup lost blackBerry Smartphone 8330 to 9650 news using Blackberry Desktop software? Impossible?

    Lost my beloved 8330 with tons of data into it, but I have an old backup to a month using Blackberry Desktop Manager V 4.3.0.17.

    Verizon wanted to know if I wanted to Android. No, I'm staying with Blackberry, so I got a new Blackberry Bold 9650.

    BUT... big but Blackberry Desktop Manager seems to have no way to allow me to put this old backup of data in the new 9650.

    How is that possible?

    Hello

    You should probably switch to a later version of the Desktop software. You can then use this KB:

    • KB23680 How to back up and restore data from BlackBerry using BlackBerry Desktop Software 6.0 smartphone

    If something does not work, please be specific.

    Good luck and let us know!

  • BlackBerry Desktop Software 8.1 Windows Smartphones

    Blackberry Desktop software does not load in point 8.1 of Windows error message is

    "This application can run on your PC.

    To find a version for the control of your PC with the software publisher.

    '

    This problem has been solved after receive a Windows update yesterday I tried to reload the desktop software and everything is now fully functional

  • Calendar of Smartphones not installed blackBerry Desktop software

    Hello

    I installed the software from the website of blackberry, but the calendar is not installed to sync.  How can I solve this problem.  I have a blackberry bold 9780 and my camera on my phone software is up to date?

    Concerning

    Hi and welcome to the forums!

    It is not a calendar in the Desktop Manager software.

    Desktop software manager can best be described as an interface between your desktop and your Blackberry 9780. Desktop Manager when it is used to synchronize your personal data reads your device (calendar, notes, contacts, tasks) and reads the same data on your PC by using the personal information manager. (PIM) Some examples of PC PIM are ex: (MS Outlook, Yahoo, Lotus Notes, etc.)

    If please, after return and tell us what kind of PC you are using and what version of operating system is installed.

    He must then understand nor what type of PIM serves you (compatibility issues between versions of the Desktop Manager and a few PIMS.)

    If indeed you are not currently using a PIM on your PC let us know your exact configuration and we can suggest workarounds.

    Sound good?

    Thank you

    Bifocals

    Here is a good video on Fund Manager and how it it integrates with your PC and B; BlackBerry.

    BlackBerry Desktop Software 6.0 - organiser to sync (Contacts, calendar, tasks, memos)

  • BlackBerry Smartphones XP Pro on computer will not open Blackberry Desktop software

    I was unable to sync my BlackberryTour with Outlook 2010. We run XP Pro as operating system on the computer in question. Different versions of Blackberry Desktop software did not help. They will open the BB Desktop Software (Version 5.0) but will not sync to Outlook 2010 or the BB software charge apparently successfully, but does not open on the computer (Version 7.1). My husband says that he tried in vain all BB Office between the two versions. Any ideas of what to try?

    Well, my problem is solved, thanks to the Blackberry phone support Saturday night. I finally gave up my own and Verizon called and they hooked me up with the support of Blackberry, and the wonderful technician found my problem.

    While they inspected the specification more carefully, I had already realized that although the original desktop provided with my tour software open on my desk, it is not compatible with Outlook 2010. So, who was never going to work for synchronization. Therefore, I uninstalled and deleted this software version (5.0, I think?) of my computer.

    Yet once I downloaded Blackberry Desktop 7.1 software, and even once, it simply does not open on my desk. (I went through the download process, installation, uninstallation and removal and resettlement at least three times). He would always give me a message "installed successfully". But when I clicked on the icon on the desktop, it would show the small icon of hourglass for a fraction of a second, and then, nothing is more product.

    When I'm on the phone with Blackberry tech representative, she was beautiful. We have implemented a 'meeting' so that she could see my computer screen with me. She had me uninstall version 7.1 again, and re-upload it and re - install it while she could be sure it was done correctly, but of course we got the same result I had been do - it would not start.

    We looked around a few things, and then she had me click 'Properties' of the Blackberry Desktop 7.1 software (I think that it's where we were) and don't you know, somehow or another a checkbox was marked for the software running in a 'Windows 95 compatibility mode. Of course that WE have checked this box, we just re downloaded and installed the software.  So we unchecked the box, then the desktop software open immediately and perfectly and I was able to sync with Outlook 2010. How strange is that?

    I had decided that the problem SHOULD be something like a framework, because I did everything properly to download and install the software, and Blackberry says that it is compatible with Outlook 2010 and XP Pro, so it MUST have worked. But I didn't know where to look for incorrect setting and do not think I know if I saw him, necessarily.

    So Bravo for the technician to support for Blackberry phones and thank you, too, for your response.

    Diana Rincon

  • Problem of Smartphones blackBerry Blackberry Desktop Software 4.1 uninstallation

    I support managers at my office and their Blackberry.  They all use the Blackberry Desktop Software to synchronize with MS Outlook accounts.  I had to give them a more updated version of the desktop software.  I tried to remove the version 4.1 on a particular computer, and he keeps asking for the disk.  (which I did not)  I tried to uninstall by deleting the registry keys associated with Blackberry and files in windows (Research in Motion etc...)  When I installed the version 4.3 on the computer, to the end that he asked for the disc for 4.1 yet.  I cancelled and completed the installation.  I rebooted several times and recorded the dll.  4.3 software will synchronize the Blackberry with the office, however, it appears with a dialog box requesting the cd whenever it syncs.  I need to stop this.  Can someone please?

    Thank you!

    Sandi

    EDIT: Remove personal information

    I was finally able to uninstall 4.1.  Fortunately, I tracked down someone who actually had the 4.1 software installation.  Thanks for all your help. I don't know the combination of measures and to find the software 4.1 is what solved the problem.

    Thnaks

  • BlackBerry Desktop Software for Mac 2.3.0 Smartphones

    Recently, I made the mistake of upgrading to the latest version of the Desktop software for Mac 2.3.0 via a command prompt. I use an iMac running 10.5.8, that should be compatible, but the software crashes when as soon as I open it, if my Balckberry Curve 9330 is a hook up or not, the program is consistent that is unresponsive. I uninstalled and reinstalled several times without success, by a new download every time. This may be a moot point because I plan to return soon to a PC, but for now I'm on the Apple and irritated.

    You are right!! The problem is caused by older files to Blackberry Desktop Software DMG that exist in file download to the users and only users perform with OS 10.5.

    Thank you very much!

    http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB30087

  • Email for blackBerry Smartphones application is greyed out on BlackBerry desktop software.

    I have the Blackberry desktop software version 4.5 installed on my computer. I can't access the E-mail application because it is grayed out. When I try to access it I get an error message "this computer does not have his account address message. The messaging system is not configured properly or this e-mail system is not supported. "I use outlook for my email. I have a BlackBerry Curve 8330. It is updated with version 4.5. The software recognizes the phone. All other programs are available.

    It's on a computer at home?  It seems that you have installed the desktop using the BES software / redirector option.  Redirector is designed to work with a server exchange; If you are using your home PC with a POP/IMAP e-mail address, the best solution would be to reinstall the Desktop Manager using BIS (located in the Setup Wizard), and then use the Blackberry Internet Service to configure your POP/IMAP e-mail.  With this configuration, you will over see the e-mail settings icon because it will no longer apply.  When you use the redirector on a computer that is not on an exchange server, you can receive messages on your device that say "this message is used to carry data between the blackberry and the server... ", which can be quite annoying.

  • Smartphones from blackBerry Desktop Software suspended while "Verification of device application updates... »

    HI -.

    I am running Windows Vista and version 4.7 of the Blackberry Desktop Software.  I am having a recurring problem during synchronization.  As soon as I plug my Blackberry, desktop message software appears: "Verification of the device application updates... ' and it hangs here.

    I tried to restart, reinstall the Desktop software and sometimes it will solve the problem for a few syncs, but it always comes back.

    Help, please!

    Make sure that your USB cable is connected to one of the main rear USB ports of the PC. A USB hub, or USB Monitor port not a USB port on the front of the PC.

  • BlackBerry Smartphones Blackberry Desktop Software said 'connection '.

    I'm trying to back up my blackberry and it keeps saying for the last 30 minutes connecting to the right of the bottom of the screen.  It shows my camera but I can't click on the tab now backup and when I go to configure settings it tells me to connect a device.

    Can someone tell me what is happening?

    I currently have a "App Error 200" on my screen, and I'm trying to get rid of... is that may impact my connection? and I can do/use to get rid of him, if I can't access my blackberry desktop software?

    I have the blackberry bold 9900

    You will not be able to backup of the device with the app error 200 appearing.

    You should start your BlackBerry in Mode safe and remove all third-party apps or themes that you could add, starting with the most recent added, first of all.

    Article ID: KB17877 How to start a BlackBerry smartphone in safe mode

    Then, on the BlackBerry, click Options > device > application management and remove these apps, you think that could be the culprit.

    Restart the BlackBerry again and see if the error app has disappeared.

  • Smartphones blackBerry desktop software does not 'connection '.

    Hi all

    I just got a storm and the first 2 days the software worked very well, even if a bit slow. 2 days ago, he has ceased to work where once you link the blackberry desktop software turns white'ish (you can still see the icons for the media, etc.), it stays like that and don't let you do anything. The blackberry has the computer / blackberry on the screen and the computer says his Secretary, but the desktop computer will not let you.

    I'm on Vista 32 with SP1

    Desktop software version 4.7

    tried uninstalling and reinstalling with no effect. All the other things?

    Thank you

    DM

    Resolved:

    http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB02141&sliceId=SAL_Pub...

  • Smartphones from blackBerry Desktop Software causing blue screen!

    Hey guys,.

    I hope that there is someone out there who can help with this. I have a BlackBerry Curve with BlackBerry Desktop Software version 6.1 installed. Whenever I connect my BlackBerry via desktop software, my computer crashes with a blue screen. Regardless of whether or not you restart the computer, the same error. What I've noticed is that my CPU usage goes up to 100%, and the temperatures of the two nuclei exceeds 75 degrees during the connection. After that, the system hangs. In addition, it is not through the use of the processor or heat that the system hangs (the system is set to auto-sleep on 95 degrees).

    I tried connecting to my BB from my systems but no luck. I also tried to downgrade the application to uninstall the latest version and installing the older version (version 6.0). For some reason any I can get hands on with the old version 5.0. Is there someone who has the same problem or perhaps have a solution to this problem?

    My system configurations:

    Main system:

    AMD Athlon X 2;

    4 GB OF RAM;

    Windows Server 2008 R2 Enterprise x 64 Edition

    Secondary system:

    Intel Core i5;

    4 GB OF RAM;

    Windows 7 Ultimate x 64

    Do yourself a favor and open the BlackBerry Desktop Software, which is used to synchronize your blackberry with your computer. Note the program name in the title bar and the splash screen.

    I understand that it is very clear that I won't be able to get help with this problem here - only option is to reverse engineer the software and redesign it so that his stable.

    Thank you for your time.

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