BlackBerry smartphone Wi - Fi working if data Services (Mobile network) is DISABLED

Similar Questions

• BlackBerry Smartphones BB Curve 8900-no wifi or mobile network

  I've updated the OS on my blackberry and now I can not wifi or mobile network to work!

  Ouch!

  You have turned on mobile network? What do you see in the top right of the home screen to the signal indicator?

  Sometimes do a reboot on the BlackBerry simple thus reconnects to the network: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.

• BlackBerry smartphone App world works, but when the applications are downloaded they do not work... Help!

  Hi I have a blackberry curve.

  My balckberry app world works perfectly find allows me to download anything works very well. But BBM and facebook apps don't work or any other app that I download does not work. Please help me I need my bbm for businesses and personal uses. Thank you

  Hi and welcome to the Forums!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should talk to your provider of official support and to ensure that you are subscribed to a data plan which is sufficient to enable the services you want:

  • http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

  Good luck!

• Email to blackBerry Smartphones has stopped working! The problem is NOT solved!

  My BB 9780 was working fine a few weeks ago and then stopped my emails.

  I have not added any application or change anything

  I tried this service book record thing, out of battery, removal of e-mails and trying to set them up again (which doesn't work now) and nothing

  So no idea?

  I'm tired of these bugs... I would really like to have a phone that can receive emails, otherwise it will become a big paperweight

  Hello and welcome to the community!

  I know you said you tried some things, but I don't know if you've done these steps exactly. Therefore, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones BBM STOPPED WORKING WIFI

  Please, I wonder if someone will have a solution to my problem BBM, I currently use my blackberry on a wiFi connection at home that I have completed my contract with my network provider (virgin). The BBM, applications ( yahoomessenger, Windows Live, AIM, talk) IM, my facebook apps and blackberry world were all works well even with different WiFi. But recently, I am unable to use all the above applications mentioned above all my BBM as I needed it hard to communicate. At first, I thought it was the internet connection at home but I found the browser and two other applications that I work perfectly. I don't know if someone will have an idea of any solution to this problem.

  I'd appreciate any effort to solve this problem.

  frexyy wrote:

  .. as I finished my contract with my network provider (virgin).

  Here, there is your problem.  So that your BlackBerry to access Wi - Fi, it needs some service books, which are like instruction manuals so he can learn to do.  These service books are pushed to your phone via BIS (BlackBerry Internet Service), a fancy name for a monthly data BlackBerry from your operator.  Without these service books, your phone will not access many features Wi - Fi.  Once you have BIS on your account, you can actually turn off your network connection and just use a Wi - Fi connection, but you must have BIS in place initially.

  I hope I've been helpful to you.

• BlackBerry smartphones does pine bb without data plan? No polls bbm, just the msg of the real axis

  I heard that pine bb uses the server of berry to send msg's is faster and more secure. but I had also heard that u don't need to have a data plan, u could still send/recieve pin msg but I tried turned off my data services, but it did not work. so I was just wondering how actually the PIN works.

  I know that bbm does not work via wifi, u gotta hv data plan.

  and if pin msg need data plan work, then what's the point of hving bbm? It just doesn't do the same thing?

  Thank you very much!!!

  PIN to pin is on wheels network, so you need a blackberry data plan more coverage network

• My blackberry Messenger blackBerry smartphones does not work

  My blackberry froze, so I took out the battery and put it in the back after turning on my bbm does not work. I reinstalled the Messenger, software, it still does not work. On my own network, so good so there must be a problem with the phone

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you!

• BlackBerry Smartphone Internet browser works is not on my 9700.

  Out of the blue today my browser just stopped working.  My camera no longer works.  Tried the camera in case of problems and managed to make it work temporarily by putting my finger in front of the flash but that only allowed me to take black pictures so I think that the lens is struck down.  I can't live without the camera.

  But I can't live without the browser.  I get the message unable to connect to the internet please try again later

  I can always download fromblackberry app world apps, play the music of my apps, use applications.  receive email, bb messenger works. Send SMS etc. I can connect via wifi or network.

  I tried to clean the cache, make the diagnosis of the mobile network, battery pull.  running out of ideas

  Any help would be appreciated.

  I am in canada and my provider is fido.

  Hello and welcome to the community!

  There is a current major outage... official information are available here:

  • http://www.rim.com/newsroom/service-update.shtml

  From my experience, this affects BIS, BES and all services that depend on those (BBM, email, AppWorld, web browsing, application access to the data from the internet, etc.). Troubleshooting specific issues during this interruption may be unnecessary.

  Once the fault clears, if things are not yet flowing for you, try the following steps:

  (1) registry HRT

  • Homescreen > Options > Advanced Options > host Routing Table > (it matter little what line is current) > sign up now

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you!

  See you soon!

• Email to blackBerry Smartphones has stopped working

  My BB Torch suddenly stopped making emails, but it is still connected to the wifi and my mobile network and still can open Web sites.  When I go to settings and click on email accounts (2), I get a message that says: "your device had a problem connecting to the server.  I can't access my email on the device settings.  I always get this message, either one saying "Connecting to the e-mail settings", then the other message.

  If I try to send an email, I get a message at the top of the project email that says "blocked Service."

  I have tried to re - start my camera by removiing and reinsert the battery, but the problem is still there.  I also tried a complete restoration, and that did not help.

  I called my internet provider and asked if he had an idea, but it didn't.

  My email works fine on my PC; It's just my BB which will not be can not access the server.

  I have no idea where to go from here.

  Rolyb

  Thank you again once, you'll be.  Your advice was good and pointing me in the right direction.  I forgot that I changed my cell plan yesterday morning and the new plan did not include data.  I called my mobile service provider and put an add-on data on my account and I have now by e-mail.  Thanks a lot for your good advice.

  Rolyb

• Do blackBerry Smartphones you need of a map service internet access?

  Recently, I bought a curve 8520 for Christmas. I went through the process of setting up wireless but when I go to manage connections in the home menu, I make a dash (-) next to the wifi connection. It is connectiiong to my network wireless at home, but when I go to the browser, I get "year error occurred while fetch the reqested page. Also, when I go to the host Routing Table that they are not entries. Mobile network I use is Digicel, but I'm not on any blackberry service plan. What is the only way I can access my wirelss home (or anywhere for that matter), if I join the service plan? If this is not the case, then how can I get internet access using wifi connection?

  With WiFi and no data plan, you can use the browser from access point to access the internet for browsing.

  Options > Advanced > browser, set it to the Hotspot. and save.

  You must have the data Plan BlackBerry active on your account with your carrier or mobile operator, in order to obtain the features RIM push email, as well as BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

  Then, call your carrier a inquire to have added to your account BlackBerry data Plan.

  Good luck.

  Otherwise, it is navigation Hotspot and it is.

• BlackBerry Smartphones Google map works is not on my device

  I download Google map of this http://www.google.com/mobile/other/on my smart phone BlackBerry work with
  Data the intention but if you use a WIFI connection his throwing this network unavailable error this application requires a data connection, and some blackberry devices require the reconfiguration of work ownership. On your computer for information, please visit www.google.com/gmm .

  Google maps requires BIS. your device has a bb data plan?

• Email blackBerry Smartphones help w - worked yesterday, not today. I synchronize

  Hello - all was well in the land of Blackberry until today.

  This morning I am not getting any emails on my blackberry via my email work., I can send them.

  Gmail works fine. And my work in Outlook email is sending and reception of the fine.

  Yesterday I loaded the disk on a new computer Office Manager.  Then I synced to update addresses and calendar from Outlook. I have received emails after that and responded.  Not sure if this is related or not.  So today... cannot receive.  I sent one to myself at 1:40 and received, but none before or since.

  Also, I myself sent a new service book.  And while I got that and he said: congratulations... its been 30 minutes and nothing

• BlackBerry Smartphones has key works not

  The A button on my blackberry curve does not work

  It had stoped working before but attaches but this time it did not work for a few months now

  This has caused some of my other keys to become slow to respond, which makes me think it is a software problem as the last time A key stopped working the other keys have been slow and when started it to work they were fine once again

  I tried many handfuls of battery and wipe my blackberry, but nothing worked this time :-(

  Any suggestions?

  Hey ackers21,

  Welcome to the community of BlackBerry Support Forums.

  Given that the wipe does not resolve A key work.  I suggest you contact your network service provider for repair/Exchange options.

• Keyboard for blackBerry Smartphones won't work - HELP PLEASE!

  My Curve 8900 is less than 6 months old, and suddenly the keyboad won't work, so I can't make/receive calls, and although the trackball works, it won't "click" to unlock. Seems to be an intermittent fault. As I have the Blackberry (it is not purchased via a service provider), I tried to contact customer service for Blackberry UK, who seems reluctant to deal with consumers. My service, O2 have been much more useful. How can I get a warranty repair/replacement, or solve the problem?

  Well, after a WEEK, I'm totally furstrated with Blackberry. They have NO customer service in the United Kingdom, and as I have the BB (not through my mobile service provider, with whom I have a single contract SIM) I could get repair/replacement of parts. the only way I knew solving it had to spend many hours in an O2 store in the United Kingdom (my service provider) who finally had sympathy with me and agreed to sent for repair/replecement. I had one today renovated. It seems that this keyboard problem is common - the guy in the O2 shop showed me a way to fix it temporarily, hold down the ALT and right SHIFT buttons and press the DELETE key twice. This gives the BB a battery quick re-difficulty.

  But I (and all of my colleagues (will now go to the iPhones, which are more reliable and they give better customer service.)) SHAME on Blackberry for their shoddy products and the non-existenet customer service.

• Empty blackBerry Smartphones host routing table, will not register with network and BIS

  I wiped on my BlackBerry 9900 and subsequently, it gave me an error code 507. I reloaded the OS through programs by the Blackberry Desktop software and it was sussuccful. But since then I could not surf the internet with my phone despite having BIS suubscription with my network (Glo, Nigeria) provider. I checked the host Routine table and found it empty. I recorded several times and even removed the battery and replaced it, I also have network diagnostic test and did not get any form of change. I called my service provider and they have checked and confirm the status of my subscription and SIM is ok, I inserted my SIM card into another BlackBerry device and it worked fine. I tried different suggestions on the forum, but non of them solved the problem. Please kindly help me.

  Then, you demoted in OS 7.0? Is this an official release aired by your own business? Make sure that it is. At this point, it is best to load the latest version published by your operator.

  Then I suggest to contact your operator for the resolution. If they do not have a solution, I would ask to have the sim card replaced. I know you said it works in other devices, but it can still be bad and work in another device. If that don't solve this contact again and has them you reassign to BlackBerry. They are probably reluctant to do, but it needs to be emphasized. Only your carrier, in conjunction with BlackBerry can solve the problem.