BlackBerry smartphone Wifi minus sign?

I recently bought a blackberry curve 9300. And it works fine but when I got home. I tried to connect to my home wifi. It is connected, but it won't work. It shows a sign less instead of a check mark. What should I do?

the white hash mark (-) indicates that you ARE connected to the WiFi router.

the green check or the check box indicates you are ALSO connected via WiFi to the BlackBerry Internet Service plan.

You have BIS plan on your account data?

What is your operating system loaded on your device? Look at the Options > device > about third down line starting with a "v.6.0.x.xxx", what is yours?

Tags: BlackBerry Smartphones

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