BlackBerry Smartphones backup dies on the Dbase of profiles... Have already reset, what now?

Hey everybody,

First post here.  Took a Curve 8330 for about a month now.  Recently during the backup, I started getting an error saying "Error backup databases [profiles] 4 of 6 entries retrieved"

I already have:

1. entered in screen forward and cleared the databases on the device.

2. backup again, no problem.

3. open a backup file is a few days, to restore these profile (& options) on the device

4. backup again...  No dice, still the same problem.

So I just deleted the profliles of the device. A few days later I recreated manually one of my profiles on the phone.  Next time, I tried to backup, I got the error again.  What now?

DM is 5.0, OS is Windows XP, OS BB is 4.5.0

Thank you!

Ok

So I think I have this beat problem.  I found a few useful posts on another forum.  Most tell you to clear your browser's cache and cookies, then re-sync.  This didn't do it for me, and I didn't know it would be that the cache of the browser should not have anything to do with the timing of the Profiles database.

However, I did go to the advanced screen and clear data of the device.  Then I did a battery with quick pull pull.  Then I backed up once again, with no problems.  Then, I recreated my profile customized from scratch.  Now seems fine backup...  See you soon.

Tags: BlackBerry Smartphones

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