BlackBerry Smartphones BB Desktop woes


Hi and welcome to the forums!

I would recommend that you reinstall the DM, this time without the media manager.

Media Manager causes many problems and you can transfer media using the workstation

Much easier. You can use desktop 4.3 If you wish, there are versions 4.7 completely.

Personally I found the 4.6 version to be the most stable. I left the links below.

I have attached a procedure to run when you remove the old desktop software. This will

clean registry entries properly. I've also attached a clean procedure

Roxio (Media Manager) for the same purpose.

After running two start-up procedures cold PC, kill any firewall, virus checkers, etc.

Make sure your account properties having the rights administrator complete, required for installation.

Thank you

Bifocals

Own desktop computer:

http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...

Clean Roxio:

http://KB.Roxio.com/search.aspx?url=/content/KB/creator/000127CR¶ms=

4.6 Desktop software;
https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

Manual of office:

http://NA.BlackBerry.com/eng/deliverables/5839/BlackBerry_Desktop_Manager-4.6-us.PDF

Tags: BlackBerry Smartphones

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