BlackBerry Smartphones BB desktop program error occurred online 1548 in.\OIAccess.ccp

OK, I am trying to sync my phone with my computer and get this message "a program error occurred at line 1548 dans.\OIAccess.ccp. Please report this error by sending a log to support"

now, BB is not a technical support - at least I can't find on the site - so I wonder if this has something to do with windows 8, since I just had a major problem with that... has anyone encounter the same error?

an additional note, I downloaded the software for PC 7.1 BB but installed BB office he says is 6.0 bundle 3049

Ah! already tried to fix it, uninstalled and reinstalled and still the same error on sync.

Thank you!

Hi socorroAC,

It seems to me that you have a registry error line event that says Desktop software to search for something that there more access also. You have access to a registry cleaner like Registry Mechanic? Some Internet Security packages also offer this feature. What I would recommend is to uninstall the Desktop software using the method described in the following link:

http://www.BlackBerry.com/BTSC/KB02206

Once this is done, restart your computer, and then run the registry cleaner. Then, restart your computer once more, then re-download and reinstall the BlackBerry Desktop Software from http://blackberry.com/desktop.

I hope this helps get you operational return.

Tags: BlackBerry Smartphones

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