BlackBerry® Smartphones BIS email lost

I got a BIS email address ending with "@rogers.blackberry.net" as well as a few other email addresses attached to my blackberry, including a gmail address. everything worked well

I went to https://bis.na.blackberry.com/html?brand=rogers for the first time to make some changes, and I needed to create a new account. He asked the device PIN and IMEI, a username and password and it pulled the e-mail accounts and the settings that were related to my PIN

the problem is, he does not carry on my account "@rogers.blackberry.net" and I can't seem to add on this account.

as soon as I finished the account of the BIS, the "@rogers.blackberry.net" has disappeared from my camera...

Please help me to get it back!

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I was able to recover the username by visiting rogers chat... problem solved

Tags: BlackBerry Smartphones

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