BlackBerry® Smartphones BIS email lost

Similar Questions

• BlackBerry Smartphones BIS messages appearing in the working email folder

  Hello

  I use a 9000 "BOLD" that is connected to my work email ([email protected]) through our BES. Everything works very well.

  There is an envelope on my "BOLD" icon, and emails appear in here.

  I also have a GoogleMail ([email protected]) account that I put in place for the BIS. Since that, there is an additional icon on my "BOLD" with a globe next to him, I guess that's my Google mail.

  The problem is, every time e-mail is directed to my Googlemail "BOLD", he appears in the two "icons".  So sometimes, I look at my phone, see the working envelope icon is in red, indicating a new message, but it's actually in my Googlemail (this BIS icon is too red).

  Is there a setting I can change to BIS email go to the BIS icon only?

  Any help is appreciated!

  The OS 5.0 device, you will find a setting in Messages > Options > settings Inbox that will move to your personal e-mail account in its own folder.

  If you do not have OS 5.0,.

  1. ask your administrator BES to push mail BES folder to you:

  KB12610 send messages associated with a server BlackBerry Enterprise Server and BlackBerry Internet Service account are located in the same folder of Messages

  2. download the third-party application to do

  http://www.getempower.com/Empower_BES_MailBox.php

• BlackBerry Smartphones HTML Email 'Automatically download Images' does not work

  I use the BIS service with 4 separate emails, (paid 1, 2 free on the web and 1 BB email) using a Blackberry Storm 9530 with Verizon Wireless service...

  I have this setting enabled for all of my emails, to automatically download images and display in HTML... but no email no. Everyone I get I have to manually, select options and upload pictures! How can I fix this?

  Hello!

  See this KB:

  • KB15254 How to configure HTML email support on the BlackBerry smartphone email

  It sounds like you already have the correct settings. But, at the bottom of this KB is a statement about the external link images... If the image is linked to the outside rather that integrated, you will still need to manually get the image.

  See you soon!

• BlackBerry smartphones compose emails

  So I've always had my Gmail account set up on my phone, but for some reason, when I go to answer an email or compose a new, I get a message that says "no e-mail service not configured. You will be redirected to the Setup Assistant to configure your e-mail account. "So I click 'ok', and then he said: 'no message service not configured. You will be able to save the draft. "I clearly have my account set up because I get these emails on my phone and my e-mail address is listed under my email accounts, so I have no idea what is wrong. I even re-entered my password, but that didn't seem to do anything. I would like to know if anyone has any ideas - thanks!

  Hello!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS lines for these accounts.

• BlackBerry Smartphones read emails on Blackberry are not marked as read in GMail

  Hi all

  I just upgraded to the 9650 the 8530 and after serious problems finally got so that I could read my emails.

  The problem I have now is that on one of my gmail accounts does not seem to recognize when I read an email via my blackberry. Previously on my 8530 (and before that, the 8330), seconds after that I read an email on my blackberry, it'll show such as read on the gmail website.

  Either way, I don't have this problem with my second g-mail account.

  Thank you in advance for your help!

  BIS has been receiving a lot of updates for GMail... even a plugin on the BB which is supposed to improve the functionality even further. Unfortunately, I chose to use GMail for my BB, so I don't have direct experience with integrated BIS GMail how would work. But, I would say that, like all things financial, past not a good indicator of what it now takes performance would give any changes that have been for GMail via BIS. ;-)

  It is quite possible that we use 'old BIS' and the other is using 'new BIS' - withdrawal and return duct BIS is required to receive the new "ENCORE" features. But I worry about who's who in your case - and I fear even that I recently saw so many problems with that (and Yahoo as well). If you're brave, you can remove both of the BIS (and, indeed, all the others you have here) and then wait a while... for more simplicity, I say an hour. Then re - integrate them both and see what happens... at least, in this way, they both would be on the latest version of BIS and the functionality would be the same thing (with, of course, the risk being that neither works the way you want!).

  You can consult this KB in case he has something useful:

  • KB18405 Google mail upgraded to BlackBerry Smartphones

  Good luck!

• BlackBerry Smartphones Invalid email and password on blackberry 9790

  I have been using everything ok through POP3 email on my blackberry for the last six months and then all of a sudden yesterday asked me to check the password that I tried to do it but the only message I get, is that my user name or password is invalid.  This is not the case, as I am with the same username and password on outlook and my Ipad and these work perfectly. Can anyone help?

  We had a problem with our email on Wednesday, it is now sorted and the passwords have not been changed.

  I tried the hard reset, tried to set up online service, free books works and still will not accept the good user name and the password.  It's driving me crazy!

  Thank you.

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphones address email and password

  My Blackberry Torch was stolen recently.  Now that I got my new camera and everything seemed to work OK.  I received emails addressed to it and who is "pushed".  I tried to download an app and had my Blackberry ID need I entered.  She would not accept my new password - so I asked to reset - but the email they were supposed to be sent to my blackberry address did not!  Does anyone have ideas, what can I do now?

  Oh okay Ouch, the using the blackberry.net email account is not good. These emails cannot be found or read any where, but on the BlackBerry smartphone.

  Personally, I never recommend using blackberry.net for this main reason e-mail accounts.

  My best suggestion is to get a gmail or yahoo account for free and create a whole new BlackberryID.

  Then, call your mobile operator Orange and ask them to bring this problem to RIM level two level tech support and get your old account merged or moved to the new BlackBerryID.

  Yes, it's complicated. But it's the only way I see possible... all this because of the password reset. Yuck, indeed.

• BlackBerry Smartphones, sending emails

  Whay can't send emails but I got it from a personal account? I have a BB ID. email come to my area main message and not in the e-mail folder, I put in place.

  Bob

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books (pre-BB10 only devices)

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • Pre-BB10 ONLY devices. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • Peripheral BB10. Hold the top button until the counter reaches zero. Wait for the unit to be completely stopped (for example, nothing appears on the screen, no lights, etc.). Hold the top button until the red light. Wait through the entire boot process. IF this fails, you can try the method of battery-pull above, but it is normally NOT recommended unless nothing else works.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones no email on Curve 8530

  I stopped getting emails on my 8530 and after a complete restoration, I started to get emails for only one email addresses, but not the other two I use. Because I did a full restore, I'm not sure what I can do. Any suggestions?

  Reconciliation is governed by this KB:

  • KB05133 Features of the BlackBerry Internet Service email reconciliation

  Please check carefully that in the e-mail Setup Wizard, you have successfully activated the selections necessary to activate the features available:

  • KB11830 How to activate the options of reconciliation of wireless email for deletion of e-mail messages on the BlackBerry Smartphone

  Good luck!.

• BlackBerry Smartphones BIS service indicator problem

  My carrier: DiGi Telecommunications Sdn Bhd

  Information model: Blackberry 8520 curve

  OS v5.0.0.1036

  Platform 5.2.0.104

  Free application memory: 81.9 MB

  Problem: Having a BIS service arise not from the 'edge' to every time "EDGE" lights up when the

  Mobile. Just upgraded to OS v5.0.0.681 a few days ago & found out of this problem. The

  indicator will be displayed after a traction battery or a manage connections setting to turn off

  & suite again.

  Hi and welcome to the Forums!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your carrier for formal support.

  Good luck!

• BlackBerry Smartphones BES emails and Gmail on a single screen

  I currently have the office via the BES emails on my blackberry 8310. Is it possible to configure mail messages display also email Gmail without touching the BES or whatever it is on exchange servers.

  That I am consulting my Gmail via the browser and because of the fact that I'm in Germany, I can't use gmail on blackberry and mobile client.

  Any thoughts would be wonderful.

  To configure the gmail account, you will need to connect to the site of your carrier/service provider BIS (email configuration) and add the gmail account. This way emails can be forwarded to your phone. The phone normally has a configuration of e-mail icon that allows you to do.

• Help blackBerry smartphones, I've lost all my contacts!

  OK, so I just installed new software on my Storm 9500 (Version 5.0.0.451) and now I've lost all my contacts.

  As far as I know they have been stored in the Blackberry Desktop Software, how do I now restore them?

  Hello!

  KB10339 How to restore data from a backup file to a BlackBerry smartphone

  If you don't know where is the backup file, search your entire hard drive for a file with an extension of the RPI (*.ipd). Inspect the results - mainly date/time of the file. Select the candidate most likely and use it as a source in the above procedure.

  Good luck!

• BlackBerry smartphones work email Acct

  having problems creating my work with Blackberry Enterprise Server email; Model BB 8530.  followed all the steps, enter working e-mail and password, display shows 'communicate with the server"and never goes beyond this point.  My work email receive an email from BB on execution of data between BB and job server.

  After waiting a few minutes, I get an error msg that says: the blackberry enterprise server server did not respond to your activation request.  an error has occurred.

  any suggestions?  Thank you, Steve

  If your carrier doesn't support BES so there is no way around it

• BlackBerry Smartphones SHOWING EMAIL you READ

  I submit my office email to my blackberry, but when I read it on my blackberry I want to show him as read on both email address. is this possible?

  Hi and welcome to the Forums!

  Reconciliation between your BB and your mail server is governed by this KB:

  • KB05133 Features of the BlackBerry Internet Service email reconciliation

  Reconciliation between your mail server and your other e-mail clients will be governed by whatever their capabilities.

  Good luck!

• BlackBerry Smartphones only emails sent to one of my BIS addresses are the transmission of my BlackBerry Curve 8330

  I had my first Sprint BlackBerry Monday last and more later added an e-mail address BlackBerry and three other accounts (account of 1 year aol, the other two of my own Web site servers), and everything worked very well. Then one day there I put filters on the AOL account to stop some of the bulletins and specific emails of will and clutter up my BlackBerry. Now, none of my emails are going through to BlackBerry except those I send myself to one registered email accounts.

  I've removed the filters, return Service directories and re-recorded the device through the Table of accommodation, but nothing has worked. I only put in place filters to search for e-mail addresses and forward them not the BlackBerry, but it seems to be all filtering, and I can't cancel the behavior.

  Any ideas on how to solve this problem?

  I just wanted to know that I finally understood the problem. I had inadvertently turned on the firewall under Options-> security settings for blocking the BIS server. All is well now.