BlackBerry Smartphones BlackBerry 8330 BES email missing icon

Initially, I place my Blackberry with Internet Web mail to my work Exchange account.  It worked and I got a message icon and an icon of electronic mail.  E-mail formwork happen instantly, but it would happen.

Then we installed the BES professional at work and set up the blackberry connect via BES.  I can get e-mail messages in my e-mail folder (icon) twice; Once instantly (from BES), and later I would get the same message on the Internet.  I then deleted the Internet e-mail account to stop the duplication; However, the end result is that the e-mail icon has disappeared leaving only the message icon.

How can I get the email from BES what icon reloaded?  I sent service books and re-recorded.  I also restored the internet account; However, BES traffic does not appear instantly as it did initially.

Thanks in advance for any thoughts.

I found my answer on in the following article in the knowledge base Blackberry "see KB03151 for more information on the role of the service books in the integration of email with BlackBerry Internet Service accounts. Due to the function of the average service books, there is no icon on the home screen of your BlackBerry smartphone to individual emails sent from a BlackBerry Enterprise Server. »

Tags: BlackBerry Smartphones

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