BlackBerry Smartphones button problems

Similar Questions

• BlackBerry Smartphones 2 problems with my flashlight. (Photos)

  OK, so I've tried everything to try and solve my problems but have not been able to do. I hope that someone here might be able to help!

  First of all, I have accidentally hidden a picture by checking the "hide" field Now how do get it back you? I had a couple of my friends with the same phone try and figure that out it and they were not able. Anyone know?

  Second, when I choose a picture to my desktop wallpaper, it shows in a larger version in the upper left corner of the image. I me remember when I was picked as my background wallpaper, the image I have zoomed in on it before asking, but used the 'back' button to remove the zoom feature. It looks ok on the screen but define it the paper painted like the zoomed image in. Now, it doesn't matter what image I chose, I get in the top left corner, zoom appears on my paper painted - although it seemed normal before asking.

  I am frustrated trying to understand these two themes out, so any help or suggestions would be appreciated!

  Hi and welcome to the forums!

  Go to the preferences of the home screen and click Reset bottom. Then select another image, the problem returns?

  To find your photos hidden:

  Follow these steps to display an image on the BlackBerry smartphone:

  If the image is in memory of the device (or Media Card)

  1. Click on memory device.
  2. Click on House.
  3. Click on user.
  4. Click on photos.
  5. Press the Menu button, then click on Show Hidden.
  6. Display the hidden images faded.
  7. Highlight the hidden picture.
  8. Press the Menu key, and then click Properties.

  KB18466 How to hide or show pictures on the BlackBerry smartphone

  Thank you

  Bifocals

• BlackBerry smartphones having problems in Blackberry Curve Notifications of 9320

  Hello

  I have a problem with notifications. I read all the mails in blackberry but still notification shows the unread mails are there. But I have checked there is completely no emails unread in all ID e-mail tha I have configured. Please suggest me what should I do now to fix this...

  Hi mc_selvendran

  Welcome to the Forums of the BlackBerry Support

  Sometimes a simple restart battery pull is able to solve this problem, but always on your home screen, open the main Message box > highlight a day say today > press the Menu key > click Mark read beforehand. Finally, perform a restart battery pull by removing the battery while your device is turned on, wait a minimum then reinsert back. After the reboot, see if the problem resolves.

  This Knowledge Base can be useful to question persists:

  KB21879 : How to search messages unread on the BlackBerry smartphone

• BlackBerry smartphones "BOLD" problem Calendar Sync with PocketMac and Desktop Manager 4.6

  # The RIM case: 5499753

  I have 4 email addresses attached to my BB "BOLD".
  When I go into Options / Advanced / Default Services / calendar, I have 4 entries (all e-mail addresses).

  If I go to calendar, Options, there are all of an additional entry in "Default device" 4 as well as e-mail addresses.

  Regarding the calendar by address entries, it is divided as follows:

  Email 1) 1
  E-mail 2) 0
  Email 3) 50
  Default device) 38
  Email 5) 0

  When I try to synchronize, the desktop software sees only the #3 email that is my rogers.blackberry.net with 50 entries and sync in Outlook, resulting in a loss of events in my Outlook on my desktop. All events are still in bold.

  I can not also move all the elements of the default device and assign it to the category E-mail no. 3, which reduced from 38 to 37 and from 50 to 51.
  Once you have received an entry on the device, you cannot change the e-mail addresses associated with the event.

  Removing the servicebooks (CICAL all) the default device entry has the combined entries.

  Once the service books are sent to the device, it then splits them again.

  This seems to be a problem with the Blackberry "BOLD" operating system, or a problem of service book (since when CICAL service books are deleted, calendar entries all combine for peripheral list by default.)

  This also happens on WinXP with 4.6 DM, is not platform specific.

  OS: 4.6.0.125 & 4.6.0.134 tempted.  Both have the same result.

  Just got off the phone with RIM support.

  Here is the procedure:

  All backup data

  Do a thorough cleaning (Options, Security Options, General settings)

  Content compression set to disabled

  Save the settings

  Return to the General settings, Blackberry press button and wipe Handheld.

  Load DM and go to the backup/restore, advanced.

  Load your backup file.

  Restore only the peripheral calendar (drag the calendar on the right)

  You should be able to see in the calendar options, device default calendar with all the entries.

  Synchronize in Outlook.

  At this point, you should have all your entries in Outlook.

  Hard Reset (press left ALT + SHIFT RIGHT + DELETE and hold the button until it restarts the device)

  Go to the website of your provider BIS and remove all the entries that you want as the default calendar.

  Set the date and time on the device.

  Turn on the wireless Radio

  Return Service directories from the BIS website.

  Go to Options, advanced, default Services.

  Set default CICAL (this should be the one you really want to like the calendar by default and the only one on the device).

  Set the default CMIME if necessary.

  Add the e-mail addresses that you deleted on the BIS website.

  Return service directories.

  You should have all your e-mail addresses and no. peripheral in your calendar, by default.

  All entries in the calendar should be associated with the address you chose as the default value.

  Resync using DM.

  Note - PocketMac 4.1.25 is not supported with the "BOLD".

  This creates blockages and major sync issues.

  I have run this procedure from a computer running Windows XP with Office 2003.

• View blackBerry Smartphone email problems

  I have 3 email addresses Setup on my Bold 9900.  Last week, I must have changed something because everytime I open the messages folder, I see that my text messages.  Similarly, when I try to open all the mail files three electronic... SMS folder opens.  I know I get emails but I can not access e-mail records.  They appear but when I open them the text message folder opens.  Help please!

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts.

• Worldwide blackBerry Smartphone app problems

  I updated on my 9810 with apps, however, there is a red star on my app icon and it does not download new applications. It is said "to continue using BlackBerry App World, you need to upgrade your current version. "For more information, please visit www.blackberry.com/appworld/support '. I did, I checked my updates, and they are all up to date.

  What can I do else? I want new applications

  Thank you

  Hello and welcome to the community!

  Please try this sequence:

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  See you soon!

• BlackBerry Smartphones software problems?

  My bb 8520 curve gives me endless disputes it keeps freezing/hanging, and this stupid thing small clock appears in the middle of my screen so often that I can hardly do something, I have only 1 app on my phone because I thought he might be slowing. I have to make a traction battery @ least 3 or 4 times a day, I did a cleanup of security that it made it worse, can some help please

  Hi mako1981,

  I suggest you make a backup of your BlackBerry® smartphone and then reload the software as described in the article below:

  KB11320 - how to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

  or

  KB19915 - how to perform a clean reload of software applications smartphone BlackBerry using BlackBer...

  Thank you

• BlackBerry Smartphones software problem

  Hi all, I need help... today I back up my phone and new software has been installed, but when I'm offline now a message is on my cry: devide the Pocket contains software that is exclusive and confidential to the research in motion (RIM) ltp... NOW, I CAN'TUSE MY MOBILE... Help, please... k

  kate1 wrote:

  Hi all, I need help... today I back up my phone and new software has been installed, but when I'm offline now a message is on my cry: devide the Pocket contains software that is exclusive and confidential to the research in motion (RIM) ltp... NOW, I CAN'TUSE MY MOBILE... Help, please... k

  Hello and welcome to the community!

  If you cannot have the necessary buttons, then you may need to reload your OS again as something could have hurt in the process. If you try the process again, and it does not offer you different levels of OS install, you have to force. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphone keyboard problems

  Hi well I have a 8900 Jalervin new I bought in Yogyakarta in Indonesia. Its a great device but the s key is difficult to support. The warranty is with the Service Center acs in Jakarta, according to me. I'm going back to England in December and was wondering if anyone knows if I could get it fixed it? Regards Graham p.s just worried about Indonesian service and the post office.

  Thanks much for getting back to me but the rule applies here I 30 days ' m afraid and I ' ve just been reading on blackberry and problems of licensing in Indonesia. This is a small problem with the s button I said, and fortunately, I can still use the device. This forum is really good and I picked up many tips. They say they will be open some blackberry after sale service centres soon but I "Let's wait a while. If it gets too bad I'll have to try with this acs Service Center in Jakarta. Thanks again for your advice its nice just to have comments

• BlackBerry Smartphones cursor problem

  My Web slider does not work? When I go to google.com for example, my cursor allows me to click in the search bar, but when I click on "search", it won't let me. It is the same for all sites. I can't "click" on the links or anything. Anyone know what is causing this problem or how to fix it?

  Thank you

  Your options are enabled in the browser?

  When the browser is open, press the menu button and select Options.

  Then go to the Configuration of the browser.  Check all the boxes.  Additionally, make sure that the Identification of the browser is set to "BlackBerry".  Save the settings.

  If it still does not work, try to remove the battery to reboot the device.

• BlackBerry Smartphones has problem in my 8520 please I need urgent help please :(

  Hey guys, I am from Lebanon, I bought a blackberry, I discovered that my platform is 5.2.0.64, the problem is I want the 5.0 version and 5.2 not because I'm having some problems, for example, if I want to block my phone with a password, I have to wait 1 min for a lock, if I want to open it I can't support on * + A , I should press the button mute to unlock... more if I want to check an Arabic word Web site in the site is written in the wrong way, please how do I return my phone back to normal!  Please guys waiting for your answer

  Remove information staff to comply with the Community guidelines and the terms and Conditions of use.

  In the vernacular, you are therefore on BB OS 5.0.0.592 version. So it is confusing what you asking to do.

  But... by using this procedure, you can install any version of the OS on your BB. You must download and install the version you want, on your PC, but you can use any version that applies to your BB model number:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  If you use a bundle of BONES, which is not the original carrier of your BB, then insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML.

  Good luck!

• BlackBerry Smartphones Email problem

  Hello

  I had some problems with the reception of e-mails and I uninstalled the context menu. When I tried to reinstall is no longer accept the user name and password on the grounds that they are "invalid." Noted that the user can access e-mail and password for your PC.
  What can be done to remedy this situation?

  Try typing www.blackberry.com/integrate in the browser on your phone and set up your email like that.

  Let us know if that helps you.

• Acceptance surveys BBM blackBerry smartphones please - problem

  While my son waited the better part of a week to get his old phone no.. moved to a new BB... We scanned each other PINS.  They've been sitting 'pending' because he was unable to accept an invitation before phone service from on his new phone.

  Now that his service has started we are both having the same problem.  (Mine is BB Bold 9900.  It's a curve).

  BBM applications are still sitting on hold.  How do we accept?  At this point, there is no option to accept.

  TIA

  EACH of remove you the other invites

  and then both restart you... (With the BlackBerry powereddevice, remove the battery for a minute and then reinsert the battery to restart).

  Now, ANY of you add or invite the other back to BBM using the real AXIS to the other device, not the email invitation.

• BlackBerry Smartphones battery problem

  Hello!

  I got a Blackberry Curve 9330 for 6 months now and the battery causes me problems.

  About a month ago, the aircraft started to reset each time is received the slightest shock. I looked at the battery, and one of the four metal terminals had some dry on acids. I cleaned and handed over the battery. Today, after sending an SMS, my BB has shown a symbol of a battery with a red top 'X'. I opened the phone and two of the four terminals of phone battery had changed colour, and they were clean. Now, my phone no longer works. It just shows a battery with a red 'X' icon.

  Please, help me! I don't want to go back to using my old phone once again!

  Thank you

  JF

  Hello and welcome to the community!

  What you describe resembles moisture intrusion... in which case:

  REMOVE THE BATTERY FROM YOUR BB NOW!

  Run, don't walk, to this FAQ:

  • http://www.BlackBerryFAQ.com/index.php/Got_Your_BlackBerry_Wet%3F

  Do what it says, including the maximum recommended wait time. Marketing your BB between her getting wet and do this process reduces the chances of success. In addition, the only predictable thing in the intrusion of moisture in a BB (indeed, any electronic device) is that the results will be unpredictable. I've seen some return immediately and be well. I have seen that others do not work. I've seen more a little run and then die later. And every thing in between.

  Good luck!

• BlackBerry Smartphones Email problems

  I am now using service BIS in Hong Kong with my Bold 9900 OS 7.0.

  I tried to configure my BB to send and receive emails through my BB. Gmail has no problem because the installation is simple. However, when you configure with my email account of society (which use BES) with Microsoft Exchange 2003, it is not successful because she need BES service.

  I tried to use webmail method to access my e-mail account on microsoft exchange, but it has not as well (403 error).

  Finally, noticed that my business email account support POP access, I have so used the option POP set up my account on BB. It automatically detects the port (995) with SSL protection settings. So finally, I can get my email from the exchange server (although there is maximum 15 minutes late due to the use of the 'pull' technology to shoot again message from the mailbox on the exchange server).

  But the following problems still exist:

  I can send email from my Gmail account on my company's e-mail account and I can send email from my email to my Gmail account company account. Another colleague in my company can send e-mail to me and my BB can 'pull' send to my phone. However, I can send e-mail using my company (using BB) e-mail account to my colleague, but they can only receive.

  How can I solve this problem? Help, please. Thank you!

  You probably haven't CMIME e-mail service book on your phone, which has the Type of Service: Blackberry Enterprise Solution because you have a BIS service. It can even allow you to send and receive emails and to other regular e-mail but not with emails secure such as BES.

  Try checking this link:

  http://www.BlackBerry.com/BTSC/KB02830