BlackBerry smartphones can not acess 'my world' on app world

Similar Questions

• BlackBerry smartphones can not download or install 'new' app version if on BB App World My app (as deleted / Archives)

  If we compare the Blackberry App World website for local storm App World, the versions do not match.  Seems that I am obliged to "Reinstall" my 'old' applications previously deleted/archived compared to download and install the latest version.

  2 questions:

  1. When you reinstall an app to archive, the unit first checks to see if there is a newer version available for install?

  2. How can I install the latest version of an application if the old version is listed in Blackberry App World My (as deleted or archived)

  My example

  I used QuickPull Lite on my Storm 4.70... QuickPull Lite version was 2.2.1.  I've updated my Storm to 5.0.  Now I want to install QuickPull Lite 3.5, but my only option via Blackberry App World My Storm is the 2.2.1 version.  Why can't I install version 3.5!  I need to install 2.2.1 then upgrade to 3.5?  What happens if the 2.2.1 is incompatible (with OS 5)?  Any ideas?

  Storm OS 5.0 (Verizon version)

  App World 1.1.0.20

  Thank you!

  Hi and welcome to the Forums!

  The list of applications that you see on this catalogue is the list complete and unfiltered applications for all BB models. The list that you see in the interface for device is filtered for your specific device model and the OS. So what you see in the interface for device is a subset - and it is they who are at your disposal. If a developer does not release an app/version for your device, it does not display in your device to AppWorld interface, although it has shown in the web catalogue.

  I'd say go ahead and Unarchive/reinstall the earlier version. Then go to MyWorld and it will show you if there is an update... If so, update. Then, as the old version is now replaced by the new in MyWorld, you can still archive it like the old version will have been erased.

  It it gives you problems, there are other tricks to try...

  In some cases, it was discovered that updates (from got AppWorld apps) require additional steps in order to install the update. If the update will not install, please try this:

  1. Homescreen > Options > Advanced Options > Applications > highlight the app > BBKey > delete
  2. AppWorld > MyWorld > Login > highlight the app (if she shows at all, in any State) > BBKey > delete
  3. Use your PC (via the mass storage Mode) or your BB (via Media > BBKey > Explore) and find all references (folders, files) to the app delete everything you find. Search the memory of your device and your press card as well.
  4. Use this link to user guide AppWorld for re - install the app - then predict a new activation/registration key
  • http://NA.BlackBerry.com/eng/deliverables/7268/re-install_an_item_on_a_different_device_643962_11.js...

  Hope that helps!

  Clear the application cache:

  1. open the App World

  2. go to my world

  3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  3. for Storm/Pearl - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  4A. If your BB locks after issuing clear cache, do a battery pull reboot

  I hope something here get you again.

  See you soon!

• BlackBerry smartphones can not download the new bb app world

  I have a bb bold 9000 and I am trying to download the new app world 3.0.0.73. Every time I get only version 2. something. How to do later?
  Thank you

  Hello estepney,

  Here are the requirements for future reference:

  http://www.BlackBerry.com/BTSC/KB17659

  Availability of blackBerry Device Software is determined by your wireless service provider. You can check the versions available here:

  BlackBerry Desktop and device software download sites

  See you soon

• BlackBerry smartphones can not sync my World Edition smartphone

  When I connect my Blackberry, he begins to synchronize, and then hang up record 851 433 - every time.  I downloaded the new software of BB, but it does not help.  When I look at the error message, he calls a '92e7_appcompat.txt' file but when I try to find this file, the temp folder is empty.

  Try to use different versions of Software BB Desktop Manager

  Start with the most recent version and in case of problems - try to use the previous version.

• BlackBerry Smartphones can not connect to BB travel App

  I downloaded the BB travel via App World app on my torch running OS6 today. I was not able to connect successfully to all. I was able to register and I am now able to access my account through my mobile browser. However, when I try to access the app on my phone, I get every time a "Connection failed" error.  I tested the connection, and the two IPPP for BIBS and Wi - Fi works very well. I'm not having problems of connectivity than this app. I did a battery pull and deleted, rebooted and reinstalled the app.

  Does anyone have a solution for this?

  Thank you!

  There are some tips for troubleshooting and technical support information in BlackBerry blog.

  http://helpblog.BlackBerry.com/2011/02/BlackBerry-travel-help/

• BlackBerry smartphones can not get one of the apps running

  All my installed applications are there, but there is no "RUN" button as it was before. He just installed on the app

  They were working. I don't know what happened.

  Any help?

  You do not run applications of AppWorld.

  To return to your home screen, file Applications or downloads and find the application icon and click Run.

• BlackBerry smartphones can not connect BlackBerry Pearl 9105 for PC

  Hello world

  I have the following problem:

  After using my BB Pearl 9105 for almost 3 years, I can not connect to PC more (I still menu with choice of 3 options on my smartphone when I connect, but when I click on that option "usb" or "charge", the menu appears again).

  In addition, the PC does not recognize my smartphone as a usb device. Updated BlackBerry Desktop Software and the purchase of the new Micro-USB cable did not help.

  I can still load.

  Could anyone suggest me how to solve this problem?

  Hello and welcome to the community!

  Here is a list of troubleshooting items... I hope that something will be useful:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone because of administrative permissions
  • KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when user account control is enabled
  • KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when a full version of Roxio® Media Manager is installed
  • KB28456 BlackBerry Desktop Software is unable to detect the smart phone BlackBerry when the USB selective suspend setting is enabled
  • KB28444 The BlackBerry smartphone is not detected by the BlackBerry Desktop Software, when connected by USB to a USB hub or a docking station
  • KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when connected via USB
  • KB02640 Troubleshooting USB connections
  • KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  • KB00125 BlackBerry Desktop Software cannot detect the BlackBerry smartphone
  • KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  • KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  • KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  • KB01451 How to enable Sync advanced logging if a wired synchronization fails
  • KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer
  • KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  Check also on the incompatible software... it was reported that NTI Shadow Ninja & software can cause a conflict; Remove and reinstall the desktop software BB allows to install correctly.

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. Also apologies if all are not currently available... RIM takes their monte and descends at will as they revise things.

  I hope that something it is useful!

  See you soon!

• BlackBerry smartphones can not get incoming messages in Facebook

  I'm unable to receive incoming messages in the facebook message box. The messages are giving, but I can't receive. Ask for help!

  Hi and welcome to the forums!

  KB27993 Facebook for BlackBerry smartphones is is more updated of the new RSS

  «On some occasions, that the Facebook® for application smartphones BlackBerry® is therefore more updated news FEEDS even when a manual refresh is complete.» Users of blackBerry smartphones who not know this problem may be able to view existing comments or other profiles of FaceBook® friends".

• BlackBerry smartphones can not synchronize with the USB cable plugged into charge pod

  Hello

  I read on the web site of shopblackberry.com, in the details of charge pod ( http://www.shopblackberry.com/_blackberryaccessories/cgi-bin/pd.cgi?frompage=category&page=product_d... ) that the pod can handset with charger travel or data cable for charge and/or sync with a BlackBerry smartphone. So, my question is related on a problem or a misunderstanding of me to this description.

  I want to know if we could recharge and synchronize the BlackBerry via USB cable or is only responsible for the BlackBerry when connected that way. My second question is, is it possible to synchronize the BlackBerry with the USB cable plugged into the pod or not?

  Because I got a request from one of my users about the fact that his BlackBerry 9000 can not synchronize when it is on his group.

  Thank you very much!

  Hello

  It's a loading dock. It is useful, because just drag you your "BOLD" in there and it will load (just like the 8300 Curve).
  If you want to synchronize, you can plug a usb on the side of the appliance cord. This can be done while the machine is in its dock, where the description.

  I have the same crib, but for the 8300. It's really worth buying. I'm happy with it every day.

• BlackBerry Smartphones can not access Media card with BB Desktop or Media Sync 9700

  The other day I received a Reburbed Bold 9700 update.

  I use Ver 6 Deskstop OS and the 9700 is running device code latest version 5.

  I have a Kingston 4 GB media card that I know is in place because the 9700 recognizes it and when I go to files and select the media card, I can see all the files on the card and when I take a picture it is written on the card so I know that memory is very good and he sees the 9700.

  The problem I have is BB Deskstop or latest version of Media Sync to see so I can transfer files to and from my PC and the media card.

  The error message that I receive on the two applications, it's that I have to turn on mass storage Mode.  When I look at my memory settings:

  Compression - enabled

  Map of media Support - on

  Mass Storage Mode Support - on

  Auto enable mass storage Mode when connected - Yes

  I formatted the card successfully on the BB.

  I tried another card memory (2 GB) and also properly formatted as well.

  I also tried another USB cable into another USB port.

  I had a BB hard reset by pulling on the battery... several times.

  I had another before Blackberrys and have never had a problem of access to the media card.  I would have thought that it is easier on the 9700.

  I did search endlessly on the Web and saw other people with similar problems but many were so simple that the card is not seated properly and it also had the symptom that the BB is not recognizing the media card.  My BB recognize media cards and use them, but I can't access the card through my PC.  I understand that I may not see a pendrive pop up in Windows Explorer, but I can't understand why the BB Desktop or Media Sync cannot access.

  I know that both of these applications communicate to the BB cause I get requests for passwords and the desktop, I can view all my applications and I used to update the device until the last OS level during the troubleshooting process.

  I just wanted to see if anyone has experience this problem and has tips, if not I will contact AT & T or go into a local store to see if they can help.  I just think I'm missing something that I can take care off instead of my own.

  Thank you!

  Hello

  Have you tried to connect the device on another computer?  If another computer to recognize the device, it may just be a case of bad USB drivers on your computer.

  Here are some KB articles that may be able to help:

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  KB10312 - impossible to display the map of support using the BlackBerry smartphone

  You also need to remove the USB ports on your computer (using Device Manager), and then restart the computer to reload the correct drivers.

  An alternative to this is to simply use a microSD card reader which allows you to use the microSD as a flash drive.

  I hope that this info is another starting point for you!

• My 9500 storm blackBerry smartphones can not receive files via bluetooth, but I can't send

  Please help someone, my blackberry storm can not receive files via bluetooth, but I can send, what could be the problem?

  Have you tried and went to accept via Bluetooth? Some of the older software on the BBS, you need to go to the media file and say accept via Bluetooth. Consider the two features are already paired.

• BlackBerry smartphones can not download Blackberry app world

  I tried to update the BlackBerry because I could not download applications, when I open it. He sends me to update the bb app world.

  However, I get this msg: Sorry, your session has expired. Please close all browser windows and then return to the home page.

  Surely my BB is supported by the App World. and my current plan in Nigeria supports the wrld app. How can I solve this?

  Hi agtsih

  If you encounter problems with the BlackBerry world update then try this way:

  On your home screen to Options > device > application > locate and remove Blackberry World of this list.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

  Once you have removed perform a battery pull reboot by removing the battery while your unit is powered on wait a minimum then reinsert back.

  Finally, use your BlackBerry browser and navigate to www.blackberry.com/appworld/download and download the most recent version available.

• BlackBerry smartphones can not upgrade world BB (I think)

  A few weeks when starting AppWorld on my phone, it said I needed to upgrade my AppWorld/world software.  I went through a process of downloading, including the signing of an agreement of the user, who probably took care of him.

  But I don't, because I didn't take over the world.  Here's what I'm trying to start:

  Press App World icon in the home screen

  Message appears: "to continue using Blackberry App World, you need to upgrade your current version. ..."

  Select [update]

  A web page loads up, that resembles http://appworld.blackberry.com, except that do not load images

  And here I go, because I do not know what, if anything, I have to have from there.

  I have a Blackberry 8350, and the OS is (I guess)? 5.0.0.601.

  Help please?

  Hello and welcome to the community!

  Please try this sequence:

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  See you soon!

• BlackBerry smartphones can not connect to my blackberry app world

  Can't get nothing on my phone for 6 months now unable to connect to my blackberry app world.... am, ask for help please... Thanks moubachir davy.

  Hi morad 1280

  Welcome to the community,

  Like you said for the last 6 months you can not connect to app world may I know what error message you get while you're trying to connect to the world of the app. Also confirm that you have a valid BIS.

  Prince

  Click 'Like' If you want to thank someone.
  If problem resolves mark message (s) as a 'Solution', so that others can make use

• BlackBerry smartphones can not install apps in App World

  I recently changed my Blackberry ID email address via a web browser on my PC.  Changes, updates on my Torch 9850 and my Playbook.  I am able to connect on the site of Blackberry ID and my email address is confirmed.  I can't even change my password Blackberry ID of my devices.

  When you try to install an application on the Playbook, I get the following error:

  "Setup error: [0003-0006] there was a problem during the installation."  Please try again. »

  On the Torch 9850, I can not install applications or even open up My World.  I get the following error:

  "Blackberry App World is had problems connecting to the server Blackberry App World.  Check your network connections, and then try again. »

  It has been several days since this occurring began.  I stopped by a corporate Verizon store on 2/26 and they seemed to think it was a question of RIM, but they don't seem to know much about Blackberry.

  All the threads I found point to problems with the Blackberry ID, but mine seems to go well.

  Does anyone have a solution?  Thank you.

  Troubleshooting further with the support of the RIM has solved my problem.  Here are the steps I took to solve:

  1. Change my Blackberry ID email address to the address of origin of my flashlight.  I then have full access to App World through the torch, Playbook, and web browser.
  2. Created a new Blackberry ID with my new email address to confirm without isue with this address.  I was able to connect via the browser with the new account.
  3. I deleted the new Blackberry ID using the link in the email they sent me.
  4. Change my Blackberry ID email address to the new e-mail address using my flashlight.  The change has been accepted and spread to the Playbook.

  I now have the new email address associated with my old ID and access of all devices.

  Support said it should work the first time, even from the browser, and they will continue to try to reproduce the problem on their end.

  If you have similar questions experiences, try the execution of all changes since the phone.