BlackBerry Smartphones configuration BIS service

Hello

I received my 8310 for personal work, we use a BES server, is there a way I can reconfigure the 8310 to work with BIS?  At present I can receive emails and SMS messages, but cannot respond to emails or surf the internet.

Any help would be greatly received.

Strictly speaking, a "wipe" does not remove the it policy. The process to do this is to first remove the BB to activate BES and follow this KB to remove the it strategy (method 3 is my favorite method).

If your policy has been removed, then perform the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come):

(1) registry HRT

  • Homescreen > Options > Advanced Options > host Routing Table > (it matter little what line is current) > sign up now

(2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

(3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

I hope that will move things again for you! If this isn't the case, then you should contact your carrier for formal support because you pay for services they don't deliver.

Tags: BlackBerry Smartphones

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