BlackBerry Smartphones smooth BIS transfer between networks/carriers (Sprint to T-Mobile)

Similar Questions

• BlackBerry Smartphones how BIS works with MDaemon

  I had installed mdaemon 11.03, I want to set up BIS on the server, I m new for BIS can any body explain to me how this works...?

  Hi and welcome to the Forums!

  There is no app BIS for you to configure your server. BIS is basically a mail client, access to messaging systems connected to the internet. BIS is hosted to carriers and RIM and functions as the interface between the e-mail services and BlackBerry hand-helds. The end user (the person with the BB) configures BIS with all their email credentials... What BIS then uses to check for the "what's new" email servers, then by pulling from the e-mail server, the "what's new" and pushing for the BB.

  BIS, Setup instructions can be found here:

  • http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB10154

  Good luck!

• BlackBerry Smartphones short message transfer rejected for Bold 9780

  There is a person in my contacts that I can not text. Still, he comes up with a x red and says "transfer short message rejected". The person can still text me, however, and I have no trouble calling the number. It only occurs with this contact.

  I tried to delete the contact and re - add, take out battery and sim card, but it does not work.

  Can anyone help?

  Hi fireflyfishing

  Make sure that when you create the contact on your BlackBerry® smartphone, that their mobile phone number includes the area code.  Most providers require that the code is used when sending SMS messages.

  Thank you

• HELP blackBerry Smartphones... transfer contacts

  Blackberry style 9670 phone. has just been cut. no power nothing. I got a replacement phone. How to transfer my contacts because the phone is dead. Incidentally, I have blackbery protect on the dead phone. How to recover information. phone is dead... Please HELP

  Hello and welcome to the community!

  If the old BB is really dead, then it is not available as a source for restoring your data to your new device. Instead, you must use another source, one that you created before the old BB died.

  If you made a backup of office, you can use the backup as a restore source file:

  • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  If you were synchronizing with a Desktop Organizer (for example, Outlook), then you can use that as source for restore reconfiguring the RIM Desktop software now work with your new BB:

  • KB03315 How set up the synchronisation of data using BlackBerry Desktop Software organizer

  As you use BB Protect, is also an available food source:

  • KB25063 How to use BlackBerry Protect to restore data on a BlackBerry smartphone

  You must be sure to connect to, on the new BB, the same BB ID that you used on the old BB. If you have already created a new ID BB on this new BB, then you go to your old ID BB:

  • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  This will allow even you to migrate other things that were on your old BB - for example, documents of purchase/download AppWorld.

  Good luck!

• BlackBerry smartphones can not transfer my BBWorld to my new tour information

  I "ve repeatedly tried to transfer my info from my old Blackberry to my new BBTour, but I get the message: put caution druing the loading process have been met: injection of Service book failed." Help!

  OK... Try these instructions... are exactly what you say you are trying:

  • KB16291 How to use the Switch Device Wizard to switch to a new BlackBerry smartphone

  Good luck and let us know!

• BlackBerry smartphones I've ever 3G network on curve 9320

  I have my network set to 2G / 3G, but it remains on the EDGE even when 3G network is fully present. What should I do to get 3G turn on?

  Hello and welcome to the community!

  Talk to your mobile service provider to ensure that your specific device model is fully compatible with their network. There are models of devices and the networks of carriers that are compatible only with certain spectra of the network carriers... but only the carrier can tell you if you are in such a situation.

  Good luck and let us know!

• HELP blackBerry Smartphones: I BIS, but BBM and Gmail only works on network and NOT on wifi

  Hi all, sorry in advance if this problem has already been postponed.

  I myself recently had a bold 9900. Everything worked well, but I met a pretty big problem which I spent hours looking for fix on the internet today, but nothing helped. So I decided to make an account on here to see if anyone can inform me personally with a solution. My carrier is O2 (UK), but I use the sim card while living abroad in Czech Republic. I don't meet with this problem on my previous BB (torch).

  I buy a monthly BIS data plan and it is still active at this moment - it is clear from "EDGE" that appears at the top right of my screen when the network is enabled or "3 G" (with the blackberry icon) .
  When the network is running - my BBM, Twitter/Fb apps, Gmail, browser all works fine (as it should) because of my BIS.

  The problem:

  Once I turn the networkand activate wifi WE, my BBM and Gmail work & the BB icon disappears from the top corner, instead of move slightly down to accompany the icon of intensity of the wifi (which would always be the case on my previous BB) right.

  What is even more strange, given that BB icon is still missing, is that my BB Facebook and Twitter apps still work fine with wifi on, just like the Explorer... So why not BBM and Gmail?

  (Which makes me ask: I thought that the BB Facebook and Twitter apps necessary BIS to work?)

  Anyway, once I enter the 'wireless network' > menu > 'Troubleshooting' > "Wifi diagnostic", the following errors are displayed:

  (1) UMA connection error. Status: Error of wireless network

  (2) infrastructure blackberry connection error.

  I tried to return the directories of service, which made no difference.

  Help, please!

  Well Yes, I tried yesterday (restore to factory wireless settings) does not. I have now restored the mobile to factory settings and I'm relieved to say that the BIS now works just the wifi.  

  Thanks for your advice anyway.

• BlackBerry smartphones enable BIS

  Hello... I bought a Torch 9800 unlocked in Hong Kong recently and use it with a local carrier, here in Singapore... I can use everything on the phone except turn my BIS... My 3G is activated but not BIS... Can someone help me...? What is the point of using a Blackberry if you can't use it with BIS... No.... See you soon...

  Your BlackBerry probably previously reported lost or stolen. There is absolutely nothing you can do.

• BlackBerry Smartphones missing BIS on the e-mail configuration option

  When the phone started there was an option to configure the e-mail via BIS or BES. I had to cancel because I wasn't sure of what was our e-mail configuration. Now that I'm going through the Setup Wizard > e-mail setup only 1 options appears for the email of the company. How and where can I I install this feature for BIS since we do not have a company server.

  Thank you.

  You can try to restore the missing option by the reinstatement of your device. Go to Options | Advanced options | The host routing table. Select the "BOLD" in the list entry, hit, you're menu button, then choose Save now. Subsequently, reset your unit by removing the battery for 1 minutes and replace it to let the device will restart.

  If that is not to bring the options you can configure a BIS account via your BIS carrier Web site: http://supportforums.blackberry.com/rim/board/message?board.id=8300&message.id=13773

• BlackBerry Smartphones strange BIS connection behavior... how to add new account?

  Hi I created a BB e-mail account via my Storm and it worked like a charm.  But when I went to log on the site of BB on my computer at home (http://bis.na.blackberry.com/html?brand=vzw), it would not accept my password... even if I know it's good.  Ask for the site to send me a password does not work, as I had never actually received the message on my phone.

  So I removed the e-mail account of BB on the thought of my phone that I would like to re - add just to see if that fixed anything... but when I try it tells me the username already exists.  If I ask the site to send my account information to my PIN, I get a message that my username and password do not exist.  And when I go to create a new account via the BIS Web site, tells me that the username already exists.  Is not a common user name, so there is no way someone he recorded in the short time between deleting my account and trying to add new.

  How to re - add the service with my previous username without clicking on the button "create a new e-mail account of BB?

  Help!

  That did not work, unfortunately... so I ended up calling the technical support of Verizon and they managed to re-pair my phone with my BIS account orphan.  Sounded as if it was a fairly simple process, but apparently not something I could have fixed on my own.

  Anyone having this problem: just call Verizon!

• BlackBerry Smartphones GPS on any area network?

  Hi, I m new with BB but I want to know something, can I use the GPS function or the WiFi features on a place that has no cell phone network signal /... for example, if a trip to another country with no active roaming?

  Thanks in advance.

  GPS on blackberry requires NO wifi or data.  BlackBerry maps, google maps and most current main GPS apps for blackberry require data or wifi, but it's a limitartion of these software applications, not blackberry devices.  There are other FREE applications that DO NOT require any data plan.  Nor do even need wifi connectivity.

  Google search for 'Mobile GMAPS' download the free app on your Blackberry.  It can be used completely with just your phone internal GPS and mapping files that have been downloaded to your SD card.  Or, if you want, you can use the wifi instead of data, but there is absolutely no need for any connection other than via the internal GPS device once you have maps on your SD card.  Mobile GMaps is not nearly as feature packed as GPS applications more mainstream for blackberry that currently require data plans, but hey, it's a free app and you will save data charges.

  Once you have installed Mobile GMAPS on your phone, you will need to use your PC and go to www (dot) mapcacher (dot) com and create a mapping file using google, yahoo or live maps.  Just select the area of the map you want, select zoom levels 1-16, choose the amount of detail and then click on the button to begin to build your mapping file.  The file will be created in a few seconds.

  You must then import this map file into an application like v0.7.2.2 gmapmaker mgmaps (dot) com/www cache (point) and install it on your pc as well. Import the mapping file into this tool and your map will be created.  There are a few different tools that can do the same thing - you can learn more about the different ones on Mobile GMAPS forums or better yet the site Crackberry - this is where I originally found the tutorial for this process.

  Get the built cards is not difficult, but it may take some time depending on your broadband ISP, the size of a map that you create and the amount of detail that you put on it (zoom levels add more information and you can choose anywhere between 1-17).  Then there is also the matter of getting the map to your sd card file once it is built because there will be a lot of small image files and folders Windows PC may not like if the structure of the file is too big.

  I recommend trying a few small test cards (like just your city) so you see how it works, try the different zoom levels and details.  After a few tries, you'll know how to create the perfect cards and the best files of sizes to easily copy maps on your SD card.

  It is not the best tool, but it is available and it is free and can be used anywhere and anytime - as long as your GPS can find the satellites.  I imagine that there will be much progress in other programs that do the same thing, because the free service is the way to go!  I hope that the major GPS manufacturers take note and join the herd by creating SD maps for blackberry devices too (windows mobile and symbian phones have this option) or they'll be next to lose a lot of money.  Why would anyone want to use their data plan to use the GPS when it should work on its own?

  The answer THEY will tell you is because it allows you to get the latest maps all the time, it's a limitation of phone blackberry that data is required.  This is total Bull * if.  The cards are always changing, but not enough to justify the cost of data each month.  Their is a lot of software SD card capable apps out there (TomTom, Garmin, Navigon, etc.), but they only work on Windows Mobile and Symbian, and because Blackberry push data, the SD versions have not been built yet.  At least with this tool, you know it is possible and can stop believing the hype of data plan.  In addition, if you want new cards, you can go out and download a new one whenever you want and copy it in your SD car.

  Enjoy your free, anytime, anywhere, GPS and pass on the good news to other friends of blackberry.

• BlackBerry smartphones can not transfer photos to the memory of the device to the PC

  I'm unable to transfer photos from my BB 9630 Tour device memory to my computer using a USB connection.  I don't have a media card.

  When I click on Media Sync > Photos in Desktop version 6.0.1.18 software, I receive the following error message:

  "Media services are not available."

  Storage media is not available.

  "Please check a memory card is correctly installed on your BlackBerry device and mass storage mode is running.

  Seeking advice, it appears that in previous versions of Desktop Manager, it was possible to transfer photos directly from the device to a PC without having to move the pictures to a memory card.  Is this not possible with version 6?

  Have you tried without going through the Desktop software and instead use mass storage Mode?

  • KB13564 How to enable or disable the mode on the smartphone, BlackBerry mass storage

• RIM blackBerry smartphones ever reqiured for include data carriers intend to their subscibers who buy a Blackberry?

  I realize that it is an old topic. But I always thought that RIM requires a data plan for all Blackberry devices sold by all carriers. I am aware of AT & T and SIM cards. Someone registered this RIM phone number? (877-255-2377) ever called, but someone else please clarify. Thank you.

  Thanks for the reply. I don't mind paying for the data plan because I use it. He also likes. Another expert said that all carriers have an agreement with RIM to include a data plan with subscribers, so all carriers have policies that they cannot sell Blackberry without a data plan. GSM networks used to give this option, but is more to do. Regarding the purchase of a Blackberry on ebay, Amazon, can but the trick is with the SIM cards, put a car phone AT & T or T-Mobile, without data SIM in a Blackberry, it will work for the voice, but no data.

• BlackBerry smartphone how to transfer photos to laptop blackberry storm

  I was on the phone today with my mobile carrier for 1 hour only for erroneous information.

  While I was with a representative of blackberry for 1 1/2 hours. After which my media card would not work.

  I lost all my photos and cannot format my media card. I removed it once at the time with blackberry rep and after the pictures were all gone.  I said Ok. We will continue to go we tried to format the card and it has failed. I'm now waiting for a new card. If all goes well, there is a problem with the card. I can't imagine what happened when I took it out a second which did stop working.

  My question is that I found on the site how to use the blackberry as a USB connection. He says I have to install drivers for my computer to recognize it. The only problem is that the instructions are old and not for my phone model.

  All day today, they tell me then when I connect my blackberry storm 9630 it should appear in my COMPUTER. Then, I should be able to drag photos from the phone to my pictures on my computer.

  The memory on my phone has the prompt value in mass media storage.

  The storm never appears in my computer. We have checked and it is available as material for USB connections it also works perfectly with the Office Manager.

  Photos take up so much time using this software I want to find an easier way to do it.

  I want to use the Fund Manager to transfer my outlook stuff again.

  If anyone has any suggestions on the media card stuff please let me know as well.

  Hello melody, I had similar problems in the past (and still - just cannot view files on my press card when it is connected to the storm for some reason any).  What I did is that I found a microSD card reader and when I want to transfer my files to my computer, I just remove the card from my storm, then plug it into my microSD card reader and plug it into my computer and transfer the files using Windows Explorer (just as one would any other flash drive or external hard drive).

  While not ideal (as you need to find the card reader), it is actually the best way to transfer files to and from your computer and the microSD card.

  And given that you have already tried a lot of things both a BlackBerry Tech and your operator support line, that would be my suggestion.

• Problem blackBerry Smartphones: keeps the switch between the headset and speaker

  Hey guys, I'm new here so I will try to provide everything I can. I have a Bold 9700 with ATT and the OS is v5.0.0.405. Well a couple of weeks my blackberry has started to develop an annoying problem. When in a call, most of the time (not all) he starts switching between icon of headset and normal speaker. When this happens, you can hear the phone switch between the two through the speaker, and it makes it so I can't hear someone and they don't hear me. I'm out of my warranty of 30 days of ATT, but I think im still well within the warranty of the RIM. I admittidly dropped, but this should not happen. Nothing like this has happened to any other phone I've owned. Is this what can I do to get some sort of replacement?

  Thank you!

  shigity wrote:

  Is this what can I do to get some sort of replacement?

  Thank you!

  All services, warranty or otherwise, is provided by your operator and will be carried out in accordance with the contract you signed with them. Go see them.