BlackBerry Smartphones could not connect to the internet.

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• Sync of DM of blackBerry Smartphones 'are not connected to the internet.

  I have the BB Curve 8330. I HAD DM 4.3. I bought the new computer, with Windows 7, and I downloaded the latest version of the DM. Now the message says that you are not connected to the internet. I did a lot of research today, and I do not understand much about the proxies. The only thing I see is that I listed port 80, but I see no other. I don't know if I need these two ports, and if I do, I do not understand how to find the address and add the other port. I know as little about proxies that I don't even know if I am this wording of the questions correctly! Sorry! I hope someone can help without a really complicated solution!

  Sorry that I was not back to meet and finalize this - had some seedlings to make! Finally got between this rain! I digress... Well had a few other issues with my new computer, HP have called and got help from them - couldn't even send and receive emails more. I'm embarrassed to say that the problem with my timing and electronic mail was Norton Antivirus! I had to uninstall it - that you can't even do it right on your computer, you must go to their website and get a special tool to uninstall it and when it was all finished, my e-mail has started working again and so did my syncing. I can't believe that a program like this can cause so much havoc. I know there are a lot of threads that say to deal with your antivirus, but there was a trial version on my new computer that I had not subscribed too, and even the trial were exhausted. I had checked all my settings on anti-virus, but it didn't matter. I had to uninstall all.  Thanks for your help anyway. You always learn a lot that you go when you run into problems. My own Kaspersky program is now installed, my BB is in sync, work e-mail, and seeding is finished - everything is good!

• BlackBerry smartphones could not connect to the WiFi system at home - "unable to get an IP address.

  Like many of you, I have WiFi connection problems with my new BB9700.

  When I'm out of the House, I can see my BB, find local WiFI hotspots and I can connect to them immediately.

  However, when I get home, my BB doesn't connect to my WiFi, return the following error message:

  Unable to connect

  Reason: Could not obtain an IP address

  I downloaded the latest version of the software BB (now running version 5.0.0.351), cold all started in view (router, telephone, coffee table and the cat) but still the same error. My foot pain, the cat is not about me and I still can't connect to the House! Of course, my carrier connection works perfectly like their outrageous fees structure... (They are 3G or Hutchinson Telecom under a different name).

  My WiFi access provider (PCCW / HK Netvigator) checked my system configuration and report that everything works correctly. I can connect my PS3, my laptop, my Nokia E71 without any problem and the guy from the hotline can see when I connect each of them to the system.

  I tried different combinations of switching the usual options on and off on the BB but always get a connection.

  SO, any of you kind of people you have a solution other than the cat suddenly once again?

  Thanks in advance,

  RS. HK.

  Dear Mike,

  I basically solved this issue will me a LOT of searching.

  Step 1.

  Router

  MAC address of my Blackberry 9700 has added to the list of MAC access on my router configuration. (Subject to the router to save settings)

  Step 2.

  Router

  Reset the Security Type on router configuration None (presented to the router to save settings)

  Step 3.

  BlackBerry Bold 9700

  Delete the profile of my WiFi at home in the WiFi Options

  Step 4.

  BlackBerry Bold 9700

  Reentry into the profile of my WiFi at home in WiFi Configuration

  WiFi in the House. SUCCESS AT LAST!

  Step 5.

  BlackBerry Bold 9700

  In manage connections, unchecked Mobile Network (i.e. Off and No Way can connect to my 3G service provider)

  Step 6.

  Turn off the Blackberry Bold 9700.

  Battery pull.

  Restart the Blackberry Bold 9700.

  The House immediately found of WiFi Internet and all other functions working perfectly.

  Only problem is now my home network is unsecured. (Can't get the IP address if WEP security is enabled)

  So it's all good now and forward it to someone else who has the same problem.

  Happy Chinese new year!

  Rick

  Hong Kong

• Could not connect to the internet via a USB Modem

  Could not connect to the internet via a USB Modem from my Nokia 6275 CDMA phone.

  Windows vista detects my phone connected via Nokia PC Suite via USB cable, but I couldn't connect to the internet using my phone as a USB modem dial. However, I am connected to the internet through the same dial-up access when I use bluetooth to connect to my phone as a modem. Please give me an emergency solution. I'm using windows vista 32-bit edition. It's windows vista Home premium.

  http://www.Microsoft.com/Windows/compatibility/Windows-Vista/default.aspx

  Windows Vista Compatibility Center

  First thing to do is to check its Vista compatibility at the link above, and if not to see what patches/solutions are available from its manufacturer...

  And contact the technical support of Nokia: http://www.nokia.com.au/get-support-and-software/download-software#.

  See you soon.

  Mick Murphy - Microsoft partner

• PlayBook of blackBerry Smartphones does not connect to the WiFi PRIV "hot spot"

  BlackBerry PB does not connect to the WiFi PRIV "hot spot". Implements immediately with an android tablet based - Hudl of Tesco UK - but the PB comes not to connect to the private. Reading through various bulletins and cannot find anything obvious that I missed. PB connects to the other wifi fine.

  Sorted. And so simple. Just changed PRIVATE WiFi "hot spot" to 5 GHz. thanks to Bruce using BlackBerry.

• BlackBerry smartphones can not connect to the Blackberry server

  I can't send or receive messages BBM or connect to the internet. Status of the service, I said "m not connected to the Internet Service or Enterprise Server. I am connected to my mobile provider and I seem to be the only one having this problem with my friends.

  I understand the problem. The problem came from a problem/mistake with my mobile operator and change/upgrade plan. If the problem is not related to the BB server.

• Windows 7 - could not connect to the internet

  Our Dell laptop has Windows 7 and since last night I am no longer able to connect to the internet.  I see that my router works (excellent strength) but I can't online.  When I called FIOS they said it was a problem with the Windows 7 update.  I was waiting with Microsoft for more than an hour last night and am listening to hold music again tonight.  Any help is appreciated!

  You have McAfee? It was last updated at about the same time and it seems to be the cause of this problem.

  See the communication from this "criticism" - McAfee

  Some customers may experience a loss of network connectivity and/or errors in McAfee Security Center after a recent update

  You should make the fix McAfee, if necessary.

  I got McAfee, but the connection has started working again on its own so I thought I was clear of problems. However, when I checked it says he was doing routine checks the updates in vain when I told it to do a manually. So stick with McAfee you don't follow their procedure of fix would have upgraded my PC at risk by not updated and, as other listings of McAfee said since then, the application did not refer to his database of threats correctly. Actually, I removed and then installed Microsoft Security Essentials rather & my answer IE is faster I knew it [even though I had the Add-ons McAfee disabled for centuries].

  I had to run the McAfee Development removal a few times before and it caused a problem with the license if the PC was not connected to the internet during the abduction. Due cat of McAfee support reset their files in order to allow the relocation-reactivation. Here is their link cat - McAfee - media contains the link to the cat

  - - - - - - - - - - - - -

  If you do not have McAfee then Windows update that kb2705219 can also be a cause like uninstall that seemed to solve the problem for some users. To uninstall an update - control panel, programs & features, [left side of the window] see installed updates. Wait until the system has finished the research for the list of updates. Select update required, then right click and Uninstall.

• BlackBerry smartphones can not CONNECT to THE SERVER

  Hello need help. My Blackberry Curve 8520 (OS 5.0.0.1036) does not connect to the server. It shows my network (Vodafone) and gets a strong signal; makes and receives calls; connect wifi; but it is also completely static. After the first Setup email screen I get: your device has a connection to the server problm.  (I think it means the Blackberry server?)  So I can not connect any email.  Very well in my other near-identical Curve 8520 Sim Card work.  How can I do please?  Y at - it a reset or software update is complete I can undertake? Thank you, Michael

  I can help you with the it policy... lack of procedure for access to the BES server, this (and only this) cleanse a BB to an it policy:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  If you do a backup/restore, don't do this basically... rather, backup/restore only the databases specific you need (for example, calendar, contacts, messages, etc.) and more precisely to avoid data bases having something to with COMPUTER policy, business, etc.. If you restore those, the it policy will be conscientiously restored to the device, and you will be right where you are now.

  As for a BES Server trying to reach out... There is nothing that I can offer you. Your best bet is to talk to your provider and make sure you have no BES-level service enabled on your account of them. Who should (note 'should'... is there no guarantees) prevent a BES server to reach out and the reactivation of your device.

  Good luck!

• Unable to connect wireless, error - could not connect to the internet

  Original Title - connect wirerlessly

  I can't connect to the internet via my wireless router? When I check the availability of networks, the signal is as strong as it gets. However, as soon as I log in, the force goes to far and he says: "Unable to connect to the internet" the distance between the router and (computer) is from 25' to 30'. Any help be greatly appreciated. Thanks in advance

  Hello

  As a first step put the computer near the router and start with the security off the coast.
  When it works, take it back to the final spot. If it stops then working, then you have a problem of distance.

  In general

  My wireless is not working - http://www.ezlan.net/wireless.html

  Basic wireless configuration - http://www.ezlan.net/Wireless_Config.html

  Wireless Security - http://www.ezlan.net/Wireless_Security.html

  Extending remote - http://www.ezlan.net/Distance.html

  Wireless modes - http://www.ezlan.net/Wireless_Modes.html

  Wireless bridging - http://www.ezlan.net/bridging.html

  Jack-MVP Windows Networking. WWW.EZLAN.NET

• WRT150N could not connect to the internet!

  My uncle gave me a new internet router WRT150N. When installing, I get all the way to step 11, when I get a window that opens and tells me that my router cannot connect to my internet. He said to turn my modem on and apart and start over. First of all, my moden is not one we or off button, so I just unplugged and plugged again. Nothing happened. I called the number of Linksys, and the guy made me do all this just to tell me that I already knew information (that my IP address was on my computer and my modem IP address (or router, do not remember who he is) who is 192.168.1.101) on step 10, I entered the IP 192169.1.101 and it did not work. The man on the phone then told me how my warranty has expired and I have to pay 29.99 for him to set up on the phone. I said no, he said, then do it yourself and hung up. Very rude, me leaving with apsolutely no idea what to do or what the problem is. I tried almost everything. Resetting, turning on and out, enter my IP of the computer, nothing works! It will not always connect to the internet! And BTW, when on step 11, I get no internet (as if I try to open the Solution Explorer, the page is available).

  Help, please! What should I do so that it can connect and work!

  Connect the Modem to the router on the Internet Port and the computer to the router on Ethernet Port1... Open an Internet Explorer browser on your computer (desktop) wired page. In the address bar type 192.168.1.1 and press ENTER... Let the empty user name & password use admin lowercase...

  On the Configuration tab, click the sub-tab ""clone MAC address ". Click Activate... Click Clone My PC MAC & click on save settings... try to go online. If it is not then power cycle the network and try again.

• BlackBerry smartphones can not connect to the Mobile network

  Hi there, I really hope that someone can help me with this frustrating problem. I have a Verizon Blackberry Curve 8530 I bought on eBay. I have not had any problems to get the phone activated and it worked like a champ. A few days earlier, the battery got very low and my connections disabled. I charged the phone and now it won't let me connect to the mobile network! When I select the option it tries to connect and a red 'X' appears and it does not connect. However, it WILL connect to WiFi. WTF.

  Hello!

  I suggest the following:

  (1) dial * 228 and select Option 1. To make again, and select Option 2.

  (2) registry HRT

  • Homescreen > Options > Advanced Options > host Routing Table > (it matter little what line is current) > sign up now

  (3) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (4) batt Pull Reboot

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you must contact VZW for assistance.

• BlackBerry smartphones can not connect to the e-mail server

  Hi guys,.

  The first time at the forum hope it will be useful.

  I got a Blackberry by a friend (who was already on an Orange Mobile contract) and I swapped my Orange SIM in the Blackberry. Note: I don't have existing e-mail accounts set up on my previous phone.

  The phone works very well (calls, WiFi + 3G navigation) but I have been unable to set up my email. When I try to do this by using the Setup Wizard (and click e-mail SETTINGS), I get the following error message:

  -     " ? Your camera has a problem connecting to the server. Try AGAIN or CANCEL.

  .. .so is probably a matter of settings. However, when I picked up the phone at the local Orange store, they were unable to help me.

  Any ideas?

  gyp

  gyp, greetings and welcome to the Support Forums of community BlackBerry.com.

  Your SIM card account includes THE BlackBerry data plan? You who will have to setup email and many others still the BlackBerry data functions.

• BlackBerry smartphones can not connect, reset the password for the update!

  forgotten my password.  When I go to the login page, I get my e-mail address, click on 'forgot password' and it comes up with a new page where I get my new email address, and there is a picture of 6 letters/numbers that I'm typing in order to reset my password.  I type in exactly as stated, click on 'submit' and it comes up saying "image does not correspond to" or something like that.    I entered it exactly as shown.  No matter how many times I do it, he only says 'no match' - so, I can not connect, or if I can reset my password.  To make things worse, there is no method communicating with blackberry, or anyone who is competent in order to obtain assistance.

  Seems I am dead in the water and locked forever.  It seems that many others have the same problem with no path for resolubion.

  gandcsundvik wrote:

  To make things worse, there is no method communicating with blackberry, or anyone who is competent in order to obtain assistance.

  You must call Sprint, they are your software first line and the device's hard support channel. If they cannot solve the problem, you must ask them escalate the problem to a support technique level RIM. They will, and if they do not offer to do so, you must request this firmly.

• Windows Vista update (August 2010) left my laptop could not connect to the Internet via my home wireless network

  Yesterday, on August 13, I installed - as guest - a number of updates to Windows Vista on my laptop. It seems that most of them is security updates. There are 16 in total, of which 9 are titled "A security update for Windows Vista". (For reference, they include KB978886, KB982214 and KB2079403).

  Since the completion of this facility, I can't access the Internet using this laptop. I have a wireless router that works very well. Our other two laptops families (using Windows 7 and other Windows XP uses) are the two beautiful connection today by using the wireless router, so I know that the rest of the installation is fine.

  Immediately before installing updates, everything worked very well; Since then, the problem exists. I made no other changes of configuration, facilities or any measure that might have caused this.

  Please tell us how I can remedy this problem. So far my best idea is to uninstall all updates. I really don't want to do it, because I guess they are important!

  Thank you!

  [FYI - Norton Internet Security includes a third-party firewall (Norton Personal Firewall) as well as an anti-spyware component.]

  Looks like you have a hijackware infection on your hands there, Tim. That being said...

  Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Could not connect to the internet, DNS problem

  Problem with the DNS system solves not addresses
  have tried the following

  netsh int ip reset

  netsh winsock reset
  netsh interface ipv4 reset
  netsh interface ipv6 reset
  ipconfig/flushdns ipconfig/release ipconfig/renew
  dns (8.8.8.8, 8.8.4.4) google DNS change
  in the dsl router dns change
  tried to reinstall google chrome
  Internet works on internet explore x 64 only (built in IE8)
  Update Internet Explore later, cannot access the internet now

  ---------------------------------

  Screenshots

  ---------------------------------

  Digital ip = google.com 120,28 thingy

  Can ping google.com on cmd and digital ip |  http://i.imgur.com/cXD8hBD.jpg

  tab of google chrome net internals events |  http://i.imgur.com/wnfAEOX.jpg

  Google.com Firefox |  http://i.imgur.com/W9BhLDM.jpg

  Firefox digital ip | http://i.imgur.com/I69LXd6.jpg

  ipconfig/all |  http://i.imgur.com/dA3I7gN.jpg

  net internals chrome google dns tab | http://i.imgur.com/ediPJet.jpg

  Google chrome net internals tab tests ip digital |  http://i.imgur.com/pbI1Zze.jpg

  test of google chrome net internals tab for google.com. http://i.imgur.com/WQ4rXCy.jpg

  Google chrome google.com | http://i.imgur.com/hNFW3vm.jpg

  running win7 ultimate x 64 sp1

  AMD a4-6300 apu with 3.70 GHz graphics Radeon (TM) hd
  4 GB OF RAM
  I hope I gave enough information to answer

  Adobe Flash Player can be updated, BitDefender may be updated,
  Applications can receive updated information but cannot update
  It has been almost a week since the last response.

  I also disabled my Firewall

  Edit = I accidentally fixed, I don't know how but my problem is now solved