BlackBerry Smartphones Dead unit Curve 8310 - at the end of the roll!

While I was downloading an update, my Blackberry when dead (low power). I unplugged to recharge and now I get nothing but a flashing red light on the device. BlackBerry Desktop Software does not recognize when it's plugged in so I can't download the software or restoration unit.

Hey usfaexec,

Welcome to the community of BlackBerry Support Forums.

Try to force the detection when reloading the software of the device, this is how: http://t.co/UMdcrn5 to get your BlackBerry back to life.

Tags: BlackBerry Smartphones

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  • Problems of blackBerry Smartphones upgrade my Curve 8520 to the new version of the 5.0 software

    Hello

    I tried to update my BB Curve with the new software last night... I supported everything first... he crossed the 4 step process of update, but blocked on "restart" & just stood there.

    I know he said do not interrupt or disconnect during the update, so I went to bed & leaves to do it's thing... after 6 hours, he had not moved, I had to kill it.

    Now I've lost my contacts, history, files etc... purpose that I know they are on my PC somewhere because the update system has done its own backup, so I have to be able to 'restore' myself...

    Please can you help me?

    Thanks in advance, Simon

    Hi & Welcome to the community... !!

    First of all, please let us know, reloading the OS on blackberry is successful or not, so successuful then gr8.

    Secondly, as you said, you supported your device first of all, if you can restore the data from there, other wise, you can recover from the default backup location, where DM is saved automatically.

  • BlackBerry Smartphones my BB Curve turns on; the red light blinks

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  • BlackBerry Smartphones calendar Question Curve 8310


    Yes, change your profiles.

    1. Select the profiles icon

    2. a box will appear where you can quickly choose between Loud, vibrate, quiet, normal, phone only, and outside. If you like quick-change device profiles and select the one you want and get out.

    3. If you want to change the tones assigned to the applications in the device, and then select the last option, advanced options
    (some older models and 'Advanced' OS 4.1 and below will not step - so advanced is not present go directly to step 4 below).

    4. Select the profile you want to change. (Loud, vibrate, quiet, Normal (default), phone only, Off)
    Note: on the 8100, 8800 and 8300 models: do not click on the trackball. Instead of this, click on the menu button to the left of the trackball).
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    5. you will now see a list of all applications that can have an assigned tone (browser, calendar, level 1 Messages, Messages ([email protected]), calendar, Messenger, MMS, phone, SMS, job ect..)

    6. Select the application you want to change the tone / notification for

    7. you can now edit the tones of the case and Holster / notifications.
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    (b) select the range that you want to use
    (c) Select Volume (the options are mute, low, medium, high, climbing)
    (d) to select the number of beeps (the options are 1, 2, 3)
    (e) select Repeat Notification (options are None, flashing LED)
    (f) if value vibrator or vibrate + tone and select number of Vibrations (the options are 1, 2, 3)

    8. repeat a to e for each of the applications set out in number 5 above

  • Why my blackberry used blackBerry Smartphones allow me to connect to the wifi no checkmark?

    My blackberry 8520 curve does not connect to the wifi and there is a whitedash in the area, whereas it should be a green check mark...

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    Hello

    Read these articles and see if they apply.

    Thank you

    Bifocals

    KB03892 Differences in browsers on the BlackBerry smartphone

    Includes a video describing the different browsers and contains the following links to correct this information, see:

    • KB11678 The BlackBerry smartphone user cannot connect to the Internet with the BlackBerry smartphone.
    • KB03710 The Internet browser icon does not appear on the BlackBerry smartphone.
    • KB12971 The BlackBerry smartphone user is unable to display a specific web page using the Internet browser.
  • BlackBerry Smartphones is 8320 software works for the 8310?

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    You can download the desktop software manager since this linkto backup contacts.

    There is also software for 8310 on this link, to compare what is available for downlaod and what you have on your 8310 under Options > on

    https://www.BlackBerry.com/downloads/entry.do?code=577BCC914F9E55D5E4E4F82F9F00E7D4

  • Button of browser blackBerry Smartphones No. on curve 9300?

    Hi all, my original BB curve 9300 was stolen - son he has liked it so much I bought another one from an Internet auction site. All was well until my son has noticed there was no browser button. I rang vodafone who said that everything was fine with his contract. They helped me through the access remote and backed up, then tried to restore and update all nothing done. The only thing they think is that it is a business phone where a company buys a quantity of phones to give to employees, but they do not surf the net, so it is disabled. My question is, is that correct? Can do something to restore the navigation, or is it something else?
    Thanks Nicky

    Hello and welcome to the community!

    What they say is true... see this

    • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

    If the seller has not completed ALL their steps, you have purchased a device that can never be able to function fully. But, if all is what the seller failed to detach the COMPUTER of the BB policy, then you can do indeed:

    • KB18998 How to reset the factory default BlackBerry smart phone

    Other methods of DELETION do not remove a COMPUTER policy... only this method has.

    Good luck and let us know!

  • Your device blackBerry smartphones had a problem connecting to the server

    I have a Bkackberry Curve 9300

    T-mobile phone operator

    Knology is my internet

    OS 6 is underway on the BB

    What is the problem with my phone now? Usually, I get the error "this application has encountered an error and cannot continue" I want just my email in return. For the most part, I get "your device had a problem connecting to the server.

    I hope you can help.

    Kelly J

    Hello and welcome to the community!

    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • KB02830 Send the directories for the BlackBerry Internet Service

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If this isn't the case, then you should contact TM for formal support.

    Good luck!

  • Backup BlackBerry Smartphones get BB protect compared to the clouds

    Hello world

    I tried the manual backup yesterday by the site Web de Blackberry Protect. I successfully backed up the first time and made a few changes on my BB Curve 9300. Freed from some space by deleting messages and other data. I also want to return to the top of that State or to this specific point, I did the backup through the site Web of Protect. To my surprise (and I'm not aware) the new backup crushed my previous where in I need important messages I deleted expects that the backup will just create another set of backup rather than crush the other.

    My question is. Are there opportunities that I can restore this backup?

    After a few searches on Google and read messages. I knew that the backup is saved in the cloud that has lost the chances of recovering data backup with recovery tools that I can use.  I thought that if I can retrieve/recover deleted files and even formatted disks, technical staff of BB Protect or RIM could do the same and help me with my problem.

    Hope my message reached the Cloud for RIM or BB Protect administrator.

    Thanks in advance.

    Anthony

    Hello and welcome to the community!

    First of all... this site is not a channel for any official communication with, support, or climbing to the RIM. This site is a community of users for volunteers who are trying their best to help each other, but we have no access to any system "back-end" to act on your request. If you really need official support from RIM, you must start with your support contract required string that starts with your mobile service provider, which can degenerate case RIM free of charge to the end user if such is always appropriate.

    There is something called incident support, but it costs to just ask the original question, since you are not through the contract, you signed at the time of purchase. If you want to study, you can check it out here:

    OK... with that of the road, see:

    • KB25063 How to use BlackBerry Protect to restore data on a BlackBerry smartphone

    According to who, it should actually be different dates you can use BB Protect backups. If they are not, however, appear for one reason or another, they are not available to you through any means automatic... and you would need official support (above) of a human being to the RIM to see if it can be recovered.

    All this said, I hope that you are not solely on BB Protect for your backup needs. BB Protect only back up (I think) 8 databases, which is a small subset of all the content of all of your valuable data. FYI, here's the process that I always recommend:

    Daily - configure BB Protect to save what he can, preferring to WiFi if the network of consumer data carrier is a matter of concern.

    Weekly:

    If you're not up to BBM7, then manually save your BBM contacts to the memory of your device or Media Card

    • KB20554 How to back up and restore the BlackBerry Messenger contacts list

    Via the mass storage Mode, copy all the contents of the memory of your device and Media Card on your computer

    • KB11879 What is the mass storage mode

    Via the desktop software, perform a full backup of your BB

    • KB12487 How to back up data from smartphone BlackBerry using BlackBerry Desktop Software for Windows
    • KB03974 List of database for the blackBerry smartphone

    There is an old saying:

    • There are two types of computers of users of devices - those who have lost data and those who will be

    As insurance, the backups are reactive or an optional activity. And this process, in my humble OPINION, provides the best protection of all the valuable data that is kept on their BB. When you compare BB Protect backup actually compared this process to protect, I think you will find that the difference is very large. In addition, this process would give you 100% control to keep the previous backups.

    Good luck!

  • Question of blackBerry Smartphones on upgrade Rogers 8310 with OS 4.5

    Hello, I used my blackberry Curve 8310 two weeks so far and I like it a lot! Since I have this phone, I spend more time with my family without missing an important email! I also like its automatic crash when inserting it in the case of protection. I love this phone!

    I heard that I can upgrade its system to be OS 4.5 and yes I checked here page software blackberry and OS 4.5 is available for Rogers 8310. But I want to clarify something important before the upgrade.

    My phone came with an OS 4.2, it was a multilingual version, but it doesn't have a Chinese language support. I need to read the emails in Chinses all the time. Luckily I found an OS 4.2 Chinese version to the download page for Rogers 8310 on blackberry software, and I installed it on my phone. It works perfectly.

    But for the 4.5 OS, there is only one version available for rogers 8310 blackberry Web multilingual. I called Rogers, technical support, they told me that this OS 4.5 lack of Chinese language.

    However, there is a 4.5 OS on the blackberry software download page, Chinese language version available, but for the society of Hong Kong CSL. My question is, if I install this Chinese version of Hong Kong CSL, after installation, will my landline (phone call, emails...) work with Rogers services?

    Thank you very much!

    Hi and welcome to the forums!

    You can use the software to another provider. As long as it is specific to the device.

    Once you have downloaded and installed the OS on your PC device,

    delete the vendor.xml file. The file is installed in the following directory.

    c:\program files\common search in motion\apploader\

    Let us know how it goes!

    Thank you

    Bifocals

  • BlackBerry smartphone App world works, but when the applications are downloaded they do not work... Help!

    Hi I have a blackberry curve.

    My balckberry app world works perfectly find allows me to download anything works very well. But BBM and facebook apps don't work or any other app that I download does not work. Please help me I need my bbm for businesses and personal uses. Thank you

    Hi and welcome to the Forums!

    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • KB02830 Send the directories for the BlackBerry Internet Service

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If this isn't the case, then you should talk to your provider of official support and to ensure that you are subscribed to a data plan which is sufficient to enable the services you want:

    Good luck!

  • BlackBerry-blackBerry Smartphones don't curve NO battery life

    Hello all I just bought a blackberry curve 8250. .i responsible for four hours and is gone to work... low and behold a few hours my blackberry was dead! I was shocked and upset I had no phone every day... I went home and charge it for 10 hours... It's just 10 hours and low and here are 15 minutes the bar disappear from... as soon as I'm at work I charge it again... This is absurd.

    My Nokia lasted 3 days! I have no midn load blackberry every day, but with a life of 2 hours is a joke... Of course, it must be faulty? I haven't yet started emailing or still... just browsing using blackberry mesenger and a few quick phone calls...

    It is important to note that I don't live in a 'black box' I have no reception in the House with optus but telstra and vodafone are very well... again my nokia never had a short battery life... can someone help me out here... im really regretting buying a blackberry and I'm stuck with it for 2 years now!

    If your battery runs out THAT fast, you have other ongoing things.

    This, for now, with smart BlackBerry powered phone, remove the battery for a few seconds and then reinsert the battery to restart.

    There is no harm in it, and doing so will kill all active applications.

  • BlackBerry smartphone messaging issue curve 9320

    Hi all!

    the e-mail on my 9320 function does not work correctly. I have correctly configured my gmail on mydevice account and I get emails and receive notifications when they arrive, HOWEVER...

    When I opened the email all I see is heading for the topic and who it is from, there is no message body. Looking back through my old emails, the only ones I have read completely are those that I received BlackBerry when I first set up my email confirming the installation. If I select answer or forward, it opens the E-mail project but then the email app is closed completely and I'm suddenly brought to my home screen.

    What I've tried so far:

    -Turning device and turn it on again

    -removal and setting up my email account once again

    -wear the device to where I bought it. they offered to download blackberrydesktop on my PC Manager and backup then restore my phone. I did it without a change in behavior from my blackberry

    Any help or advice is much appreciated

    Hello and welcome to the community!

    With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

    1) register HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    2) Remove and return Service books

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    3) restart

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
    • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you need to consider a full reload OS... to prepare, please visit link for Backup in my auto signature on this post.

    Good luck!

  • Phone smart BlackBerry Smartphones had a problem connecting to the server - 8520 new message

    No emails received from a few days ago. I tried to configure the wizard's original e-mail accounts and got the message appears on the header of the message. Have you tried restarting pop battery without success. Also, during another attempt to implement email message "your connection to the mobile network is turned on, but you are not in a wireless coverage area. came. Subsequent attempts gave me the message "device had a problem..." ». Checked my wireless connections and everything is nice and connected. Messenger of Blackberry etc. everything works fine. Phone worked fine until a few days - ideas please.

    Hello and welcome to the community!

    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

  • Applications for blackBerry Smartphones available for Curve 9360 - what URL can they be addressed via a PC?

    I can't find a page where I can see comfortably, on my PC, the applications available for BB Curve 9360 on the BB site.

    (From p. \Apps home I get to a list of devices, where I find the curve, but when I click it, I sent again to the homepage!)

    Please, let me know the URL where I am sure they are, even if I can't find it by myself.

    Hello

    If, by 'apps', you mean these natively included in OS package, while it's complicated... There are a variety of basic applications, but each company is free to "Pack" the package of core OS with their network-specific things or they chose to push their customers.

    If, by 'apps', you hear the module and 3rd party applications that the user chooses to download, then there are a variety of resources:

    Each of them works differently, so it is quite difficult to provide detailed instructions for each.

    Good luck!

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