BlackBerry Smartphones Desktop 4.6 for lotus notes User.ID file error: "user id is invalid.

Hello world

We have several bold9000 in service, use of Google Desktop version 4.6

In a single edit, we met "the user id is not valid" when you try to configure the desktop computer to use the ID of the user file. In this case, it was somehow resolved when you try again after a reboot of my computer - so we didn't really understand what was the problem and do not know the fix.

Now, we have installed Office to another station where he refuses all ID files, even some that are definitely checked they are those used on the other stations by other users. No matter if we try to do it with or without administrator rights, no matter if we give the password ID before you load the file ID, always get us "user id is invalid" as soon as we select it. We also tried to enter all possible ways of writing, the user name in the field "for the user" before loading the ID - no change, still error.

These IDS, we tried is certainly not disabled - at least not when it is used with Lotus Notes himself, he is perfectly happy to use for the connection of the user.

This particular error gives exactly one useless result for scribd.com on google, nothing more.

Someone at - it an idea? For the moment no BB for this user :-(

More details tec:

Server notes 7.0.3

XP with SP3, plus various MS Workstation updates regularly

What else would need to know?

Thanks in advance

Lars

Hi again,

I'll answer my own question:

in the section "Advanced" on the login screen, remove the checkbox 'use default notes.ini file', and then manually search the notes ini file that is in use on this computer. It should then automatically fill the username etc, then the ID should be automatically used (or he should be happy to accept that he refused before) and must be accepted.

It's strange, I certainly put the user name and the server name correctly when you enter them manually. In any case, it worked.

(Hope Google will pick up this thread so that others can find it if they ever run in there...)

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