BlackBerry Smartphones dialpad curve 9310

Similar Questions

• BlackBerry Smartphones old Curve 8310, point Orange & some functions limited-Solutions?

  It of a former silver/gray Curve 8310 works very well except no text. Did a hard reboot, wiped phone, downloaded news and updates of the site Web of BB. ATT network. There is some restriction on the phone that keeps me change features, formats code or firewall. To what I want to change (like the formatting of the text), there is an orange dot, an indication that this issue is not editable. Maybe it's old corporate phone with restrictions. A judge strange hard reboot does not eliminate the restrictions. All solutions? TKS

  Hello and welcome to the community!

  If there is a latent policy, there is only one way to remove it... and while I can't tell exactly what you hear of "hard reboot", this probably isn't the appropriate method. To check, however, see this:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  And, even if it seems to result in a negative, there is perhaps a COMPUTER policy on board... 'stealth' rare, but they exist. To clean, you must do:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Of course, remember to take a backup before and after restore... but do not make big. One of the saved databases contains policy COMPUTER and, if you restore that, you'll be right where you started. On the contrary, only backup/restore these specific databases that need you, specifically avoiding those that relate to politics. You can find a complete set of instructions in the thread linked to my auto-sig on this post.

  Good luck!

• BlackBerry Smartphones BB Curve 8520 (call and network problems)

  Hello

  Recently, my BB Curve 8520 got damaged by water & with immediate support from a local vendor, it got fixed.

  Just after 2 days, it has some issues of appeal & off-grid chess. To validate the question with the handset, I checked the SIM card even with other mobile & it worked perfectly.

  Now,.

  Should I go to an authorized service center to solve this problem?

  (If Yes, then please suggest a BB in Vadodara official service center.)

  OR

  Do we not have an easy solution?

  Thank you

  Kailash-

  Hi shahi_kailash

  Welcome to the Forums of the BlackBerry Support

  Check here and locate the authorized Service Center near you, service centers for the BlackBerry Smartphones in India . But FYI as much as I know they will fix all the water damage to devices.

  You can contact any local Mobile repair shop and see what they can offer. But more often in a water damage repair BlackBerry smartphone will cost a lot and you can't guarantee that it will work perfectly over a long period, you may experience the same problem right now or a new. So I think better to buy a new device or an opportunity instead of this unit damaged by the water.

• BlackBerry Smartphones BB Curve 8520 email settings out of box

  Configuration of e-mail.

  I recently bought a blackberry Curve 8520 and am unlocked, I had problems with installation - in my email.

  I should go to implement. Configuration wizard, click on send Setup.

  And only makes its appearance in my device that says: I want to use a professional email with blackberry enterprise server account.

  The e-mail settings: add more envelope account is missing!

  I activated my 100% fine host routing table, but I can't set up a personal e-mail, a company one.

  What and how do I do with it. I am brand new in BB.

  Any help much appreciated, thanks!

  Note:

  Some wireless service providers and third-party equipment manufacturers have processes called master reset, factory resetor master clear, which erases all the data and parameters for devices user non-BlackBerry carriers, restoring their to a 'factory' or 'out of box' State. The clear Pocket command performs this function even on a BlackBerry smartphone:

  Maybe I do it by mistake!

  Do you have BIS (Blackberry Internet Service) active on your account rather than BES (Blackberry Enterprise Service) - BIS is the customer service that allows you to add up to 10 personal email accounts.

  If in doubt call your carrier.

• Director of office of blackBerry Smartphones and Curve 8330

  I just installed Desktop Manager 5.0 for my curve. The installation went well, and after it backs up, the curve works correctly. I wonder, however, if the Desktop Manager saved e-mails, MMS and SMS messages in a file on my desktop that could be retrieved and read later if necessary. I heard this answered both ways so far: Yes it did, and no, it's not. No one knows what is the real answer?

  Hi and welcome to the forums!

  Well, two answers could be correct according to what you were doing. If you performed the backup, and then he did. If you have not run the backup, then it does not. If you performed the backup, then a file with an extension of the RPI could be saved to your PC - search your entire hard drive for *.ipd and see what you find. To make a backup, follow these instructions:

  • KB12487 How to back up data to a BlackBerry smartphone

  Good luck and let us know!

• BlackBerry Smartphones BB Curve 9300 white screen

  Hello

  My BB used to plant recently and does not start until I have remove and replace the battery, yesterday I was on a call when it crashed I have replaced the battery, but he would not return to the top!

  I read the previous posts however I could not find a solution, I know that this is not a screen problem because when I blace battery I get "Blackberry" and the loading bar, it loads for 2 ~ 3 seconds then the white screen, seen a lot of posts to check the application loader but I don't have it on my PC.

  My PC cannot connect to the device, I removed the battery and plugged to upgrade, but my BB is on the latest version.

  Help, please...

  OK... Thank you... but...

  ali25783 wrote:

  regarding the links earlier, they did not

  The links themselves did not work? Or you were able to get the articles, but the information contained therein were not useful? I can't say enough...

  ali25783 wrote:

  I have not apploader on my PC if this is helpful to all.

  If you have installed, your PC, the desktop software and/or a bundle of BONES for your BB, then you apploader. Reference:

  • http://supportforums.BlackBerry.com/T5/desktop-software-for-PC/cleanly-quot-starting-over-quot-with-...

  But, to start your diagnostic efforts, I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  If there is no Safe Mode, I suggest that you test to see if your battery is causal. Please try this sequence... Note that, throughout the entire 4h15m process, your BB must be directly connected to a charger checked (not PC USB, not a docking station):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charged battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem. Carefully note please that 'new' and 'know' are not necessarily the same things. Although rare, a 'new' battery could certainly be defective. On the contrary, the easiest (and cheapest, btw) method to perform this test is to find someone with an identical BB which has no problem... trade in batteries and see what happens.

  Otherwise, then you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• BlackBerry Smartphones BB Curve 8520-Facebook problem

  I'm having a problem with the connection to Facebook app and stay connected.  I get error messages:

  (1) your login session has expired.  Please re - connect to Facebook app.

  (2) Server Facebook returned an unknown error and is not able to respond to your request.

  Does anyone else have this problem.

  P.S. I just upgraded to v 1.9 of Facebook.

  Hello

  See this KB for more useful information:

  KB25326 "Your login Session has expired" appears to attempt to connect to Facebook for BlackBerry smartphones

  Good luck!

• BlackBerry Smartphones BB Curve 9320 Internet Service (big) problem

  Hello

  I have a big problem with my BB Curve 9320 7.1: internet (with data - no wifi) does not work, but I have a credit of internet data plan. When I try to configure my BIS account it does not work...

  Let me explain: I'll configure--> email accounts: here I should be able to pick something as personal account / add - create an email address but the problem is I can only get a professional and he asked me to email address of profesional a password supplied by my admnisitrator (and I do not have these two). So I am stuck and cannot have internet on my BB, please help!

  I tried to reset my BB, same problem...

  Image of what I see in the e-mail accounts in configuration: http://www.heberger-image.fr/images/67562_DSC_0195.jpg.html

  Translation:

  ' PIN CODE: 25C866AB.

  Accounts activated: no account activated

  -

  Account activation

  In order to activate your account, fill in the information received by your system administrator in the following areas:

  E-mail:

  Password for activation:

  View the password

  Enable '.

  Thank you for your help,

  Kind regards

  Pierrot.

  Hello and welcome to the community!

  To use the exclusive services of BB (including the ability to Push email, BBM, etc), you must have an adequate data of your carrier plan. Carriers BIS (BlackBerry Internet Service) host for their BB users. In general, BIS is not available through generic data plans. Several ships make stop what is needed the Blackberry data plan. Whatever they call it, it is the carrier that delivers BIS users of BB- contact them for assistance. Once you have an email Push-enabled compatible BIS data plan on your BB (fees regardless of your carrier will charge, btw), your exclusive services BB will work (for example, you will have personal/Internet Email added to the email Setup Wizard, your BBM will work, etc.).

  With hundreds of carriers in the world, each with dozens of different data plans it is impossible to say that any plan service could actually expressly provide for. Only carriers can answer this question. The best thing to do is to decide what services you want and then talk to your carrier about obtaining a data plan that allows what you want (to them).

  Good luck!

• Issue of calendar entries sharing with groups of BBM blackBerry Smartphones BB Curve 8520-

  Greetings!

  I am currently using a BB Curve 8520. I have a problem with the birthday entries sharing with my BBM groups.

  When I add a birthday entry to my contacts from the phonebook, the phone will ask whether or not you will share this date with the BBM groups calendar.

  If I select No., birthday entry will continue to BE SHARED to your BBM groups.

  So I have to go to the calendar of the BBM groups to delete manually created entry.

  Can you help me to solve this problem with my phone?

  Thanks in advance!

  Hi, Ahmed.

  Follow the steps; below

  1. take a full backup of your device.

  2 reset the device (Do a security wipe)

  3 register your device with Netowrk.

  4. return the maintenance book.

  5. If more than one e-mail account then delete pulled CICAL service book of reset. (but keep a default for CICAL service)

  6. now, do a restore advance except BBM GROUP and data.

  7. now, create a new entry in the calendar.

  Please read the following threads for more info:

  http://supportforums.BlackBerry.com/T5/BlackBerry-App-World-General/calendar-issues-BBM-Group/TD-p/6...

  Courtesy: Santosh-Boiro

• BlackBerry Smartphones BB Curve 8520: Too many files by directory?

  Hello

  I recently bought a 16 GB micro-SD card and formatted for my BlackBerry Curve 8520 but when I try to copy all the contents of my file music (about 2000 files) on the map, my BlackBerry tells me that the card contains a few errors and I need to reformat. However, it works when I put only a small amount of files on the card (for example, 50 music files). Is there a way to fix this? Should I divide my music in different folders or something?

  Thanks in advance,

  pie3636

  Hello

  After several tests, it seems that my BlackBerry has not simply as songs with Japanese characters in their title. I just renamed some of my songs and now it works perfectly!

  Thank you

• BlackBerry Smartphones BB Curve 8330, keep or find another phone?

  When I bought my first BB Curve 8330, it was a few days after when I was told that I had to send it back and get a new one because of defects.  I came to know and love my 8330 until the trackball stopped working a few days back.  Now, it is the second BB Curve 8330 after only 1 1/2 months.  After Service of Sprint working on the trackball, they said I was approved for a new replacement phone, or keep my current phone and see what happens with the trackball?  Of course, I decided to trade once more my current phone for a new because obviously something is wrong with my current phone or they wouldn't swap a new.

  Question; What is the standard?  This is common with the BlackBerry Curve 8330 or total BlackBerry?  Should I start thinking about making another smart phone instead of an another BlackBerry Curve 8330?  My phone works very well with my work email and the telephone directory.  Any suggestions or advice from the pros out there?  I was told to come back tomorrow August 07 after 15:00 to pick up a new because they are "back ordered and in stock?"  Is there a known flaw on the BB Curve 8330, I don't know.  I'd appreciate your comments and advice...

  Pchmike,

  IMHO, I think that you should definitely keep your phone. While your experience with a bad phone is not the standard, any new device requires patience until the settings are completed, and learn you all the functions of the phone. Your experience with a stuck ring is an example of normal 'glitches that may occur when you start to exercise any kind of device.

  Stick to these forums and it will help reduce your frustrations. I learned so much and so fast, it is the best basis of knowledge I've seen. The people on this site will go further to help, especially because we've been there.

  I suggest you go through BlackBerry 101 and 101 Crackberry to help your learn faster. Here are the links:

  http://CrackBerry.com/crack-team/CrackBerry-com-features/BlackBerry-101

  http://NA.BlackBerry.com/eng/support/blackberry101/

  I hope this helps!

• BlackBerry Smartphones last curve 8520 updated

  The last update for the blackberry curve 8520 removes the download limit
  on the phone

  Nope.

• BlackBerry Smartphones Boost Mobile 9310 BBM works not

  Hello

  I recently bought two 9310's to Boostmobile.com. I activated phones and have the phone service and SMS. Pins and MMS do not work.

  After completing the race of customer service Boost Mobile (called six times to unable to people who do not have the slightest idea how to diagnose my problem), I spoke finally someone who discovered that the PIN is recorded as a Sprint not a PIN brooch Boostmobile. For this reason, Boost system will not my access phone to BBM.

  According to two different techniques, support people, a Boost pin has letters in line and my two new phones to Boostmobile.com have not all letters in the axis. This is what tech to rush to stop support because they thought I tried to record a Sprint Blackberry.

  For the last week, I was not able to get the boost to activate BBM because of this problem. Given that I bought two new phones and they have this problem, I do not think that send them back to get more than two phones will probably solve my problem.

  Does anyone know how to get Boost to activate my BBM service? Apparently their system won't let not my phones access BBM because the system thinks that they are the Sprint phones, but Boost has told me they do not know how to solve this problem.

  I can't begin to tell you how frustrated I am with Boost on the many hours of time I spent on the phone still does not get a resolution.

  I spoke with the support of Blackberry, and they told me that they cannot help me because it is a problem of Boost. But has no RIM to Boost power supply with the phone that has the pin of Sprint?

  Frustrated. Help, please.

  A few days ago, Boost Mobile Tech Support called me to let me know that the solution to the problem is that I need new phones. The phones that I have conducted with a PIN Spint. A big boost Blackberry has a PIN that has letters in the spindle. Since my Blackberry has not all the letters in the axis, it was done properly and I need to return two phones to Brightpoint order new phones.

  I don't have confidence in the present, because I assumed that my chances were good enough get two more of the same since I was initially two phones with the same question. But after 10 calls to boost, hours on the phone with people clueless and not getting anywhere, I saw no other choice.

  Last night, I received a call from Boost Mobile Tech Support to solve this problem. I told the person who told me that the phones were made with a Sprint pin and I needed to get new phones again. He was surprised to hear that, and then he told me that this was not correct. He asked if I was OK with him pass my plan to a different plan then return it restores on my orignial plan. It was supposed to pass by the activation of BBM twice to get BBM activated their system.

  It worked!

  Here are a few things I learned on the Boost Mobile Tech Support:

  (1) the people you talk to are not technical. In fact, they were pretty clueless and do their best to avoid disturbing the staff limited to engineers. At best, they are a conduit for the engineers.

  (2) If you can not get a resolution after hours on the phone, insisting that a 'ticket' is written on your problem and note the number of the ticket.

  (3) make sure that you get the ticket number. If you do not, there is a strong possibility that they said they wrote a ticket but do not have. For some reason, they really don't want to write a ticket. I had to insist to talk to the principal contractor to get a ticket started. This was my 6th time that I called for support and it had not yet started recording.

  (4) make sure that what they have written information about the problem on the ticket. The supervisor wrote the ticket because my phone has no cell service. When I called the next day to learn more, I got the person read the ticket for me and I found that my BBM problem has not been registered.

  (5) make sure that the information contained in the ticket are to the point. Engineers use this information to give a technical support more ideas on how to solve the problem. Then support will call you to try the idea of the engineer. Remember, technical support is an intermediary to the engineer. If technical support writes a wrong description on the ticket, the engineer will not be able to give good advice.

  (6) If no ticket is written when you get off the phone and the problem is not resolved, then you will have lost all of your time on the phone. Next time you call, you'll be all over again. It took me five calls until I discovered this.

  (7) the false information to support tech clueless that they believe are true, but not sure if it's true or not. You call then return another day, while the next person to whom you are speaking is in disagreement with what the previous person. You call then return another day, and you get yet another contradiction. I couldn't on how this happened.

• Problem with app world blackBerry Smartphones / bb curve 8520

  Hello

  I have free wifi on bb 8520 curve, but I can not connect with messenger or app worl, it says that I am not connected to the network on the other side with the browser its ok

  Thank you

  Do you have a blackberry data plan on your account?

  http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

• Network blackBerry Smartphone connection curve 9220

  I recently bought a blackberry curve 9220 and my suncellular plan was updated to take advantage of all the benefits of bbm, unlimited etc. of internet browsing. My problem started when I installed blackberry protection, updated when he asked to be updated, but unfortunately my service plan has been changed. Now I can use my bbm when there is wifi available, except that nothing. And the signal indicator says GSM, initially it was EDGE. Is it possible to cancel the service plan changed by the blackberry protection?

  The BlackBerry Protect application does not and cannot change your service plan. You will need to contact your service provider to see what the problem with your data plan and wireless.

  John