BlackBerry Smartphones do not pick up the signal

Similar Questions

• PlayBook of blackBerry Smartphones does not connect to the WiFi PRIV "hot spot"

  BlackBerry PB does not connect to the WiFi PRIV "hot spot". Implements immediately with an android tablet based - Hudl of Tesco UK - but the PB comes not to connect to the private. Reading through various bulletins and cannot find anything obvious that I missed. PB connects to the other wifi fine.

  Sorted. And so simple. Just changed PRIVATE WiFi "hot spot" to 5 GHz. thanks to Bruce using BlackBerry.

• BlackBerry smartphones can not CONNECT to THE SERVER

  Hello need help. My Blackberry Curve 8520 (OS 5.0.0.1036) does not connect to the server. It shows my network (Vodafone) and gets a strong signal; makes and receives calls; connect wifi; but it is also completely static. After the first Setup email screen I get: your device has a connection to the server problm.  (I think it means the Blackberry server?)  So I can not connect any email.  Very well in my other near-identical Curve 8520 Sim Card work.  How can I do please?  Y at - it a reset or software update is complete I can undertake? Thank you, Michael

  I can help you with the it policy... lack of procedure for access to the BES server, this (and only this) cleanse a BB to an it policy:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  If you do a backup/restore, don't do this basically... rather, backup/restore only the databases specific you need (for example, calendar, contacts, messages, etc.) and more precisely to avoid data bases having something to with COMPUTER policy, business, etc.. If you restore those, the it policy will be conscientiously restored to the device, and you will be right where you are now.

  As for a BES Server trying to reach out... There is nothing that I can offer you. Your best bet is to talk to your provider and make sure you have no BES-level service enabled on your account of them. Who should (note 'should'... is there no guarantees) prevent a BES server to reach out and the reactivation of your device.

  Good luck!

• BlackBerry smartphones can not connect to the e-mail server

  Hi guys,.

  The first time at the forum hope it will be useful.

  I got a Blackberry by a friend (who was already on an Orange Mobile contract) and I swapped my Orange SIM in the Blackberry. Note: I don't have existing e-mail accounts set up on my previous phone.

  The phone works very well (calls, WiFi + 3G navigation) but I have been unable to set up my email. When I try to do this by using the Setup Wizard (and click e-mail SETTINGS), I get the following error message:

  -     " ? Your camera has a problem connecting to the server. Try AGAIN or CANCEL.

  .. .so is probably a matter of settings. However, when I picked up the phone at the local Orange store, they were unable to help me.

  Any ideas?

  gyp

  gyp, greetings and welcome to the Support Forums of community BlackBerry.com.

  Your SIM card account includes THE BlackBerry data plan? You who will have to setup email and many others still the BlackBerry data functions.

• BlackBerry smartphones can not synchronize with the USB cable plugged into charge pod

  Hello

  I read on the web site of shopblackberry.com, in the details of charge pod ( http://www.shopblackberry.com/_blackberryaccessories/cgi-bin/pd.cgi?frompage=category&page=product_d... ) that the pod can handset with charger travel or data cable for charge and/or sync with a BlackBerry smartphone. So, my question is related on a problem or a misunderstanding of me to this description.

  I want to know if we could recharge and synchronize the BlackBerry via USB cable or is only responsible for the BlackBerry when connected that way. My second question is, is it possible to synchronize the BlackBerry with the USB cable plugged into the pod or not?

  Because I got a request from one of my users about the fact that his BlackBerry 9000 can not synchronize when it is on his group.

  Thank you very much!

  Hello

  It's a loading dock. It is useful, because just drag you your "BOLD" in there and it will load (just like the 8300 Curve).
  If you want to synchronize, you can plug a usb on the side of the appliance cord. This can be done while the machine is in its dock, where the description.

  I have the same crib, but for the 8300. It's really worth buying. I'm happy with it every day.

• BlackBerry Smartphones Can not click on the application of the texts, please help... (a description of more inside)

  OK, I had my phone for over a month now.  It was perfectly fine.  I had no problem at all.  Today, while I have to send text Messages to friends, I check my phone to try to open the texts that were waiting for me, and it wouldn't let me open the app.  I checked to see if it was the ball, but other applications open except for the yahoo mail app. I can text even if I pick up the phone on the sleep of protection while it vibrates or I can send texts through my contact list, but I still can't look at the texts that are pending.  I now have 10 waiting on me... can someone help me with this...

  First download and install from here Office Manager (without Media Manager 5.0 is recommended): https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

  Then download and install the software from here: http://na.blackberry.com/eng/support/downloads/download_sites.jsp

  You will be able to check the latest version of the OS by going to Options | Everything. The latest version of AT & TBold is 4.6.0.297. So if your version of operating system is less than that, then you'll be upgrading the operating system.

  Then try to reload the operating system by connecting the device to your computer, open the Desktop Manager, then go to the Application Loader. This will open a wizard who travels to reload the operating system on your device. More detailed instructions can be found here:
  http://CrackBerry.com/BlackBerry-101-How-install-or-upgrade-new-rim-operating-system-OS

• My BlackBerry Curve 8330 m blackBerry smartphones will not be updated the latest software of the device.

  Hi, I tried to update my BlackBerry Curve 8330 m, and it says here that my BlackBerry is compatible with version 5.0, but I tried to update wireless and it says there is no update available. I also tried to update the page and he told me the same thing.

  
  

  Carrier: nTelos

  Model: Curve 8330 m

  OS: 4.5

  
  

  Installed applications: UberTwitter 0.98, Windows Live Msger 2.5, Pandora 1.1.2 Facebook 1.8, Bible 2.2.1

  Hi Peter-Frango,

  The list to search for available software for your Blackberry smartphone is http://bbry.lv/cp57Eb

  The other list shows that your device will support the version of the appliance software, the list above shows if it is available from your wireless provider.

  Hope this helps,

• BlackBerry smartphones could not connect to the WiFi system at home - "unable to get an IP address.

  Like many of you, I have WiFi connection problems with my new BB9700.

  When I'm out of the House, I can see my BB, find local WiFI hotspots and I can connect to them immediately.

  However, when I get home, my BB doesn't connect to my WiFi, return the following error message:

  Unable to connect

  Reason: Could not obtain an IP address

  I downloaded the latest version of the software BB (now running version 5.0.0.351), cold all started in view (router, telephone, coffee table and the cat) but still the same error. My foot pain, the cat is not about me and I still can't connect to the House! Of course, my carrier connection works perfectly like their outrageous fees structure... (They are 3G or Hutchinson Telecom under a different name).

  My WiFi access provider (PCCW / HK Netvigator) checked my system configuration and report that everything works correctly. I can connect my PS3, my laptop, my Nokia E71 without any problem and the guy from the hotline can see when I connect each of them to the system.

  I tried different combinations of switching the usual options on and off on the BB but always get a connection.

  SO, any of you kind of people you have a solution other than the cat suddenly once again?

  Thanks in advance,

  RS. HK.

  Dear Mike,

  I basically solved this issue will me a LOT of searching.

  Step 1.

  Router

  MAC address of my Blackberry 9700 has added to the list of MAC access on my router configuration. (Subject to the router to save settings)

  Step 2.

  Router

  Reset the Security Type on router configuration None (presented to the router to save settings)

  Step 3.

  BlackBerry Bold 9700

  Delete the profile of my WiFi at home in the WiFi Options

  Step 4.

  BlackBerry Bold 9700

  Reentry into the profile of my WiFi at home in WiFi Configuration

  WiFi in the House. SUCCESS AT LAST!

  Step 5.

  BlackBerry Bold 9700

  In manage connections, unchecked Mobile Network (i.e. Off and No Way can connect to my 3G service provider)

  Step 6.

  Turn off the Blackberry Bold 9700.

  Battery pull.

  Restart the Blackberry Bold 9700.

  The House immediately found of WiFi Internet and all other functions working perfectly.

  Only problem is now my home network is unsecured. (Can't get the IP address if WEP security is enabled)

  So it's all good now and forward it to someone else who has the same problem.

  Happy Chinese new year!

  Rick

  Hong Kong

• Video recording of blackBerry Smartphones does not work (on the device itself)

  When you try to save a videa, I get the message "to save a videa, insert a memory card.  I have indeed NO card inserted, but in my previous blackberry, I might save it on the device itself.  I already tried to solve via disable the card Support (via options > device > storage > Media Card Support) but to no avail.   Can someone help me?

  Thank you

  Hi @PatDenis! Welcome to the community of BlackBerry Support Forums!

  Unfortunately, you have need of more memory to perform this task, you need a memory card to be able to start recording a video.  Moreover, the 9720 isn't a "BOLD" (according to your profile), it is fair to BlackBerry 9720. See you soon!

  Record a video

• BlackBerry smartphones can not connect to the Blackberry server

  I can't send or receive messages BBM or connect to the internet. Status of the service, I said "m not connected to the Internet Service or Enterprise Server. I am connected to my mobile provider and I seem to be the only one having this problem with my friends.

  I understand the problem. The problem came from a problem/mistake with my mobile operator and change/upgrade plan. If the problem is not related to the BB server.

• My sound icon blackBerry smartphones does not open on the touch screen?

  My sound icon does not open on the touch screen?  All other applications open?  I locked it somehow?  Help, please!  : )

  Begin by a traction battery, if you have not already. With your phone, remove the battery and then replace it.

  I hope that helps you.

• Sync of DM of blackBerry Smartphones 'are not connected to the internet.

  I have the BB Curve 8330. I HAD DM 4.3. I bought the new computer, with Windows 7, and I downloaded the latest version of the DM. Now the message says that you are not connected to the internet. I did a lot of research today, and I do not understand much about the proxies. The only thing I see is that I listed port 80, but I see no other. I don't know if I need these two ports, and if I do, I do not understand how to find the address and add the other port. I know as little about proxies that I don't even know if I am this wording of the questions correctly! Sorry! I hope someone can help without a really complicated solution!

  Sorry that I was not back to meet and finalize this - had some seedlings to make! Finally got between this rain! I digress... Well had a few other issues with my new computer, HP have called and got help from them - couldn't even send and receive emails more. I'm embarrassed to say that the problem with my timing and electronic mail was Norton Antivirus! I had to uninstall it - that you can't even do it right on your computer, you must go to their website and get a special tool to uninstall it and when it was all finished, my e-mail has started working again and so did my syncing. I can't believe that a program like this can cause so much havoc. I know there are a lot of threads that say to deal with your antivirus, but there was a trial version on my new computer that I had not subscribed too, and even the trial were exhausted. I had checked all my settings on anti-virus, but it didn't matter. I had to uninstall all.  Thanks for your help anyway. You always learn a lot that you go when you run into problems. My own Kaspersky program is now installed, my BB is in sync, work e-mail, and seeding is finished - everything is good!

• BlackBerry Smartphones could not connect to the internet.

  When I click on the browser icon and type an address on the go to page... I get this message:

  Unable to connect to the selected Mobile Data Service,

  Please try again later.

   

  If the problem persists, contact your administrator

  Do not forget that your icons of 1xEV read signal strength.  You can also try: go in manage connections > remove the Coachman of the mobile network box and wait 1 min > replace the driver, reboot the device by pulling on the battery with the camera > reinsert batt and wait for 1-3 minutes restart.  Try it and tell us...

• BlackBerry Smartphones Appworld not appearing on the home screen

  I am currently using a Blackberry Curve 9300 3 running on os 6 (6.0.0.448) and every time I have download Appworld, it does not appear on my home screen. It started when I upgraded BB Appworld

  Please be aware,

  1.I have clicked on the button "Show all" and it does not appear

  2. I checked in all folders.

  3. several reinstalations, but no positive results

  4. several device restarts / battery/tire factory restarts have been tempted, but no positive results

  5. when I look under application management, Blackberry Appworld (3.1.4.25) IS installed

  It seems that others have this problem as well, but someone knows how to solve this problem! (It also seems that RIM has no suggestion on its help desk page)

  Much appreciated, this has caused me so much frustration.

  Yes, I have.
  But it seems that the I found the way to solve this problem by myself. And I hope this will help others.
  1. downgrade your device
  2. download Blackberry Appworld
  3. (updated all the apps that have had the same problem)
  4. update your device
  5. your device will now Appworld and all the other apps that had conflicting problems.

  It turns out that downgrade your device would force allows you to install an older version of App World (which will work). After the upgrade of your device (which will install a new fresh OS) App World will be updated as well in a State where she works on the device without any problems. You can now use App World to download all the other apps that had the same problems.
  Please keep in mind, I used DM to downgrade and improve

  It turns out that I am the first to solve this problem, same RIM had no idea (on their BB help section)
  If you encounter the same problems do not hesitate to contact me to solve your problems.

  Thanks for your support,
  Nycskater

• BlackBerry smartphones can not click on the links in the browser on curve 8530

  So I've had my phone for about a month now. When I got it, I could very well navigate the Internet. But slowly, over the last few weeks, I suddenly couldn't click on the links on the Web pages. I can type things, as in a Google search, but cannot click on the search button and nothing happens when I press the button enter on my keyboard either. I know that's not specific to certain websites because that happens on sites that worked fine before. I tried to change my browser, none of them worked. Help!

  Oh, you can leave the BlackBerry browser.

  If you are in the browser, go to Options | General properties you can set the default browser to the Internet browser?

  Also try to reset the device by removing the battery for 15 seconds and replace it.