BlackBerry Smartphones Email icon shows but the Inbox is empty

Hi, since two days I have the icon showing that I received emails, but the Inbox is empty.  When I pull the battery, the icon disappears.  With the following mail, the icon appears again.  I don't want to have to remove the battery every time I have an empty Inbox.  Is there a solution?

Check this link, it might be able to help. I hope that it will be able to solve your problem 100%!

http://www.BlackBerryFAQ.com/index.php/How_do_I_reset_my_message_counter_to_clear%2C_or_zero%3F

Tags: BlackBerry Smartphones

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    Hello world

    I got my BB Torch 9800 for a few months. Already used to work properly, all my emails used appears in the messages folder. But these days, when I get emails my bb flashes red and it shows on the top of screen email icon. But when I open my messages folder shows an empty without any email folder, even though I can see the icon of e-mail showing pending emails there. I'm aware of this option which, if I press menu bb and then tap show all, my e-mail address with my name will appear. This way I can display the e-mails received. But I don't want to use this option, because I prefer all my emails go to the messages folder, that way I can have more space to download other applications. Please help and any advice would be much appreciated. Thanks in advance

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    Is my QUESTION HARD to ANSWER? No one's taken the trouble to give me an answer, why?

    Hey hamdi,

    Welcome to the forums.

    You might have a problem with your database of Messages. Try to clear the database and tests of new messages.

    How to clear data from the BlackBerry Smartphone user

    Note * delete this database will delete all messages on your BlackBerry smartphone.

    You can backup your BlackBerry first following this article, but want to test before you restore all the data.

    Here's how to make a backup of http://bbry.lv/oPVWXc, here's how to restore http://bbry.lv/qgQxLo

  • BlackBerry Smartphones Email icon

    Hello

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    Hello and welcome to the community!

    Messages can take many forms, with emails using only a subset of the possible types total of messages. So, I suggest a search of message:

    • KB21879 How to search messages unread on the BlackBerry smartphone

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    I found it, there was something in this same menu that says 'Hide', and apparently I checked it somehow. I unchecked it and my folder icon now shows correctly.

    Thank you for pointing me in the right direction, bifocals. Very much appreciated.   Happy holidays

    Dale

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    Help, please. My email icon remains the same when there is no emails. To only show 56 emails when there is none even after resets hard.

    Hi and welcome to the Forums!

    I suggest a search of message:

    • KB21879 How to search messages unread on the BlackBerry smartphone

    Good luck and let us know!

  • BlackBerry smartphone email ICON HELP

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    Go to your options of Messages > Inbox settings and you will see the place to choose which accounts of e-mail or SMS are can be read in the messages folder.

  • Lost blackBerry Smartphone email icon

    Hi, can someone help me please?  I have three e-mail accounts on my phone and until two days ago I had four e-mail icons, one for each e-mail account and a general icon in emails went as well as individual accounts.

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    1. on your home screen, press Menu > SHOW ALL, so that ALL DISPLAY is checked.
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  • Messages from blackBerry Smartphones not always display in the Inbox on the Torch 9800

    Hey there. I apologize if this has already been answered, but I search through the forums and have not yet found an answer.

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    Thank you!

    246 has been shipped orig OS

    use a PC to day so you'll have a good backup.

    Manual device OS upgrade instructions:

    1. start by searching for your operator and the system operating file that you want to use.

    http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

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    5. This step is not necessary unless there is a problem on the next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a full backup), then after you get the 507 error (no OS installed) then proceed to step 6

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    Take advantage of the new operating system.

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    If you got a changed Storm, your PIN replacement (the new Storm uses a different PIN from your old storm which was replaced), so you will actually need select Yes on this and make a switch device.

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    Hiya!

    Try this before wipe you

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    Hi and welcome to the Forums!

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  • BlackBerry smartphones download icon showing

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    Hello and welcome to the community!

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  • BlackBerry Smartphones clock icon next to the battery icon.

    I just noticed a "clock icon" next to the battery icon. I don't know what it is and how to remove it.

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    It is a set of alarm or alarm schedule configured on your device.

  • Missing blackBerry Smartphone email icon

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    Open the menu. Now, press the key (symbol of Blackberry) for the Menu options. If your icon is hidden, you will find an option "View all".

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  • BlackBerry Smartphone email icon

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    It's normal.  The 'Messages' folder contains all message types (email, PIN, registration, browser messages, etc.)  It can also be set to show sms, mms and others.  There will also be a dedicated folder on the home screen for each individual e-mail account.

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