BlackBerry Smartphones how Accounts Setup no BES

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• How to Setup accounts 2 blackBerry Smartphones (Exchange account as a POP account)

  Hi guys,.

  After a little help I have a client who has a Perl 8120 and they must have Exchange there as well as a pop account setup.

  They run a BES server on-site for the Exchange account.

  Thanks in advance,

  Webboy

  You should be able to access your customer BIS page by going to the following Web site (substitute the name of your actual carrier CARRIER)

  http://carrier.BlackBerry.com

  http://att.BlackBerry.com

  http://TELUS.BlackBerry.com

  You will need to create an account using your device PIN and IMEI.

• BlackBerry smartphone how to stop email account Gmail - but keep it registered for the calendar?

  I have a secondary e-mail (Gmail) account that I use for my Google Calendar, so I need to save to maintain synchronized calendar on my Blackberry.

  But I don't want emails from this account sent to my Blackberry.  (Emails from this account are already sent to my main account, so now I get double e-mails on my Blackberry which is irritating, especially since they come from different times.)

  How can I stop my Blackberry to get e-mails from the account side, while keeping this one only for the calendar?

  Thanks for the tips!

  BTW, I prefer not to rely on or to pay for an app of the add-on. I guess it's a feature of basic Blackberry that I just can't understand.  I have also tried my provider, Verizon, Web site, but found nothing relevant.

  OK, not difficult at all.

  Set up your gmail account to push the BlackBerry, as it looks like you already have.

  Now, back to the account setup BIS, where you entered your email and password for this account and click the FILTERS.

  Choose notto transfer messages to the device. The change is saved automatically.

  KB04389 Change the filter action by default when no filters exist in your BlackBerry Internet Service account

• Wipe data security blackBerry Smartphones - how to restore the mail application?

  Feature: BB Torch 9800.

  Provider: t-mobile.

  I had problems with my gmail set up.  I could not send / receive.  Message "blocked service."

  I did a Wipe of security under option.  Now, my Mail app icon is gone.

  If I go into setup - mail accounts, I see the Internet mail option.  It asks me to enter the account of the company, I do not agree.

  1. how to restore the Mail app?

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  Thanks for your help!

  Hello and welcome to the community!

  email_dc wrote:

  1. how to restore the Mail app?

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot-~ 5 minutes...
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  email_dc wrote:

  1.

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  There are several methods (which, BTW, no I believe to be useful to your situation):

  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data
  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe
  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  • KB29847 How to charge a BlackBerry smartphone without using the BlackBerry Desktop Software

  email_dc wrote:

  1.

  2.

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  N ° of BB devices lack a complete email client on them. Instead, they depend on the BIS service to provide messaging functionality. BIS is active when you have also listed Internet/personal email where you currently see only Enterprise. All services of BIS, are sent to the device via data carrier network... contact them are therefore the right approach to discover why their network is no longer to deliver to you the services that you pay for.

  Good luck and let us know!

• The removal of the Blackberry Curve 8350i blackBerry Smartphones email accounts

  I can't receive e-mail from my personal account, how to remove an e-mail account of my BlackBerry smartphone?

  First try to remove them from your personal email configuration, of the BlackBerry device. You should have a Setup icon.

  If not,

  http://www.BlackBerryFAQ.com/index.php/How_to_add_/_delete_email_addresses

• BlackBerry Smartphones how remove you?

  I have a blackberry 9650.  How to remove the saying sent by my blackberry when you send mail to answer?

  Thank you

  Oh sorry... who seems to only discuss the auto sig, which applies to the BES KB and not BIS. Try this instead:

  1. Home screen
  2. Setup
  3. E-mail settings
  4. Connect to BIS (credentials if they apply)
  5. Select the relevant e-mail account
  6. In the General Options section, enter in the "Signature" box to view what you want

  You can also manage your configurations of account BIS from a PC/browser through your Web of BIS carrier site:

  • http://us.BlackBerry.com/support/blackberry101/Setup.jsp#tab_tab_email

  To find your level of BB OS through 5.x (I don't remember to 6.x):

  • Home screen > Options > on

  The third line of the text... mine says v5.0.0.1015 which means I'm at level OS 5.0, version 1015.

  Hope that helps!

• E-mail blackBerry Smartphone Accessing account telephone e-mail settings and BBerry

  My problem is with my Blackberry Torch 9810 e-mail accounts. I have two accounts and it doesn't seem to work. I tried to access my accounts but now get a login to the screen of Bberry with [Personal Information deleted] ID and ask for password. I never have that in place. When I use the 'forgotten password' button, I get a message that reset instructions were sent to [Personal Information deleted] I have no idea how to do to access this account. Can you help me?

  If BB ID is, as you say, new for you, then someone has configured this device with a BBID, and you can or don't want that. BBID is used to help to be sort of a "single sign on" to many things... BIS configuration, BBM, BB Protect email, etc. If you have not created this ID from BB, while you should really do is delete and create a new brand for yourself, that you store the credentials for, as you will need it from time to time (as you do now).

  To remove the unit BBID and then create one for you, you must WIPE totally clean unit... This will make the device as it was brand new, so all the data and the applications that you have installed will be gone.

  • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  Make sure that you have good backup of everything, as you need it - you can find the backup instructions in the auto-sig on this post.

  But, if there is a chance that this BB ID is indeed something you created, but simply forgot, then you can try to get back into it. To do this, start first with them please:

  • KB28685 How to reset the BlackBerry ID password by using the password recovery question
  • KB32111 "The link is no longer valid." occurs when you attempt to reset a BlackBerry ID password
  • KB26361 How to change or reset the BlackBerry ID password
  • KB28111 Impossible to reset the BlackBerry ID password when using a hosted BlackBerry email address
  • KB28232 Reset blackBerry ID e-mail are not delivered to the mailbox associated with

  If you have forgotten your ID BB credentials AND access non - BB (for example, Outlook, webmail, etc.) for the e-mail account which is currently configured on your account ID from BB, then these instructions should help you regain access to your account ID from BB, even without the issue of recovery or password (Please read them all carefully to find the section you depend on).

  However, if you do not have access to this e-mail account, or if you have never successfully validated your BBID account, then your challenge is much larger, and you have a choice to make depending on your situation:

  1. If you have no AppWorld records you need to keep (for example, buy folders for the applications), then simply drop the BB ID and create a new. To do so, however, requires a device WIPE:
     • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet
  2. But, if you do not have AppWorld documents that you need to keep, then you need human intervention. To receive, you must ring to the top of your mobile service provider and convince them to escalate your case up to BlackBerry. In addition, you must convince BlackBerry you with a solution - which probably will be reset your current BB ID so that you can access it again or you will need to create a new BBID and they will manually move your purchase to the wire records. Note that I don't know if they will be willing to do, but there is no other way I know of to keep your prior AppWorld purchase records.

  Good luck!

• BlackBerry smartphone how to connect

  I keep getting notices saying that I need to update my apps on my BB Bold 9900.  When I try and update these applications, I get a message to say that there is an error # 30702 and should I login to remedy this.  I don't know how to proceed.  Can someone help me please?

  Hello IngridPearce welcome to Forum

  If you get the error # 30702, then please go through this section of the Knowledge Base and see if that helps:

  KB28212 "Impossible to connect to your BlackBerry ID account" or "Impossible to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7

   

  Try it and see if that helps.

   

  Prince

  ________________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

   

• BlackBerry Smartphones how an e-mail as a default value in the mail acconts

  Hello

  can someone help me make a default value of e-mail to send and email to my blackberry.

  I have several e-mail account and I want to make one of them as a default.

  Thanks in advance

  KB11471 How to change the default email on the BlackBerry smartphone account

• BlackBerry smartphone how to set up internet and e-mail?

  Hello!

  I recently bought a BB 8300 BES (I guess) and West no way to configure it! All I can do is to activate email business (which I did not), and theres no option of browser or via e-mail (I can not add email accounts)! Is it possible to change to BIS? My ISP gave me all the info I have to configure my device, but I can't find where.

  Thanks a lot for your help!

  If your provider has only a BlackBerry of pay-per-use plan, not a data plan unlimited BlackBerry? When you talked to them how did say you must configure e-mail accounts?

  BES or BIS isn't the software, just the 2 types of plans you can choose from. With BIS, you can configure up to 10 personal email accounts, browse the internet and includes the package data unlimited (generally excluding text messaging). With this plan, your Inbox of your e-mail account synchronizes with a BlackBerry. All data must be synchronized via a wired connection with the Desktop Manager software. The price of this plan is usually about $30 (depending on your operator).

  BES has all of that with the addition of the messaging capability of installation on the device company. If your employer has a BES (BlackBerry Enterprise Server) all data allows to synchronize the BlackBerry wireless. The price of this plan is usually about $ 45 (depends on your operator).

• BlackBerry Smartphones how I respond to e-mail

  If someone sends me an email and I hit the reply button, I'm allowed to type my response, but the only choice I have when I want to send, "Save draft" or DELETE.  When I read the FAQ, it indicated that I must go to the individual name who sent me email, hit dial and then send.   Before resetting and updated my BB software, I could answer without problem.  Is there a setting I'm missing somewhere?   Chuck

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS lines for these accounts.

• BlackBerry Smartphones how often check-in BIS with Exchange?

  Forgive me, I'm sure that this topic has been covered, but I can't find the white paper on it. I have a client who has many employees with blackberries, but they refuse to shell out money for a BES. So unfortunately, I can't support them with BIS. I thought I read somewhere on the check-in process, Exchange and having to re - validate the parameters via the device or the BIS Web site. So to put it simply, is attempts to BIS of consignment with Exchange and find nothing, how long before you have to go through the process of re-validation? Thank you all.

  Hello!

  If I understand correctly, I think you have two subjects involved. My apologies if I get this is bad...

  For all configured BIS email driven (no matter the IMAP, POP, or OWA), BIS controls to new items on the server every 15 minutes. If it finds new elements and pushes them to the HH, it checks then more quickly next time, gradually lengthen the intervals until it reaches the maximum interval of 15 minutes. Somewhere, I saw once. something about these shorter intervals and how they work, but it is safer to just go with the 15 minute interval.

  That said, this has nothing to do with the credentials of OWA... These intervals are under the assumption that the OWA credentials stored within the BIS are valid. As long as the credentials are valid (every 15 minutes), BIS will continue conscientiously check every 15 minutes.

  However, once the OWA credentials will expire, BIS will make its next attempt to connect to OWA and check back for new items. But, given that the OWA credentials have expired, BIS records this fact and flags of the account. See this KB for reference:

  •  KB10870 Not be able to receive e-mail messages from an account in Microsoft Outlook Web Access
  • Cause 2 discusses the OWA account becomes invalid (which is what will happen at the end of the password)

  Thus this KB:

  • KB05255 Associated e-mail account is no longer accessible by your BlackBerry Internet Service account

  Hope that helps!

• BlackBerry Smartphones how restore server BB Phone again BB 9720

  Hello

  I need help. I just got a new 9720 BB after that my old BB 9220 phone stopped working. Before the old defective phone, I got my data backed up on the server by using BB BB protect.

  I signed into my new BB using my BB ID and my BBM restored 9720 my BBM contacts. However all data like contacts, Notepad, messages, e-mails and whatsapp are not restored.
  Whenever I go to BB protect app, it does not give me the option to restore, rather they want to back up my current phone.

  Can anyone help me to restore all my data saved on my old BB Phone on the BB to BB Server protect in my new BB Phone?

  Hello fsina

  Sorry, I use no more BBOS device, but you can find something useful in this article: How to use BlackBerry Protect to restore data to a BlackBerry smartphone

  Good luck.

• BlackBerry Smartphones how can I do a factory reset without going into the blackberry software?

  Hello

  My Blackberry Curve 8520 I just "App Error 523".

  Whether the bust means that I have to do a FACTORY RESET, but I was wondering how to do this without using the Blackberry Desktop software?

  I wonder if the blue keys inside Blackberry anything on this subject.

  What blue keys inside?

  You'll need a Windows PC. Period.

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Congratulations! Just unplug and let the process finish completely.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.

  BlackBerry Device Operating System downloads: http://www.blackberryforums.com/blackberry-device-specific/
  Simply select the model of the device in the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

  *****************
  IF the above does not work or help, you need to use JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

  Download JL_Cmder http://www.blackberryforums.com/rim-software/18789-jl_cmder.html
  or download BBSAK http://bbsak.org/download.php

  If JL_Cmder does not work, you can try this:
  KB10144, http://www.blackberry.com/btsc/KB10144
  and this: KB20371 http://www.blackberry.com/btsc/KB20371

  Additional information:
  http://www.BlackBerry.com/BTSC/KB24395 "Error 523", "App Error 523", or "JVM 523" is displayed on the BlackBerry smartphone

  Item number: http://www.blackberry.com/btsc/KB10144
  KB10144 how to force detect the BlackBerry smartphone using the Application Loader

• BlackBerry Smartphones how can I fix my frozen blackberry curve?

  Everyone says the battery and put it again, but it is still frozen. someone please help! I need my blackberry working!

  LaDaesha wrote:

  Yes I had downloaded a music downloader app and now the screen is frozen saying loading. and I can't use the phone.

  Start your smartphone in safe mode, and delete this app. And then see if the problem persists.

  See: How to start in Safe Mode BlackBerry smartphone