BlackBerry smartphones, I can't log in to the blackberry services

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  This happens with other accounts, I have try to creat (YAHOO, GMAIL...)

  (b) of the mobile device by Email of INSTALLATION settings... then it will come the long steps I mentioned above.

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  Hi and welcome to the Forums!

  Firstly - as your official support channel and the provider of the BIS (BlackBerry Internet Service) for you, really I'm surprised that your operator you can provide no support or the resolution. They actually manage the BIS system and your BIS account... then they should certainly be able to solve this problem.

  Indeed - I think they should... of what you describe, something weird happens. I do not know what that (I have a suspicion, but I don't like what I suspect), but only your carrier can investigate the "behind the scenes" to see what is happening. In addition, if they cannot understand, they have the ability to climb to the RIM base for assistance... here in these forums, this can't happen.

  I suggest contact you your carrier and do not forget to press on for climbing. Anything happens, they need to solve.

  Good luck and let us know!

  PS - my "suspicion" at the top, it's that something about the supply of your BIS account got confused with another user/BB on your network of carriers. If so, then they should completely remove the two BIS accounts and recreate from scratch. But, once again, that cannot be done within their system... in which they alone can access.

  See you soon!

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  =====================================================

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  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

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