BlackBerry smartphones I forgot my password

Similar Questions

• BlackBerry Smartphones Invalid email and password on blackberry 9790

  I have been using everything ok through POP3 email on my blackberry for the last six months and then all of a sudden yesterday asked me to check the password that I tried to do it but the only message I get, is that my user name or password is invalid.  This is not the case, as I am with the same username and password on outlook and my Ipad and these work perfectly. Can anyone help?

  We had a problem with our email on Wednesday, it is now sorted and the passwords have not been changed.

  I tried the hard reset, tried to set up online service, free books works and still will not accept the good user name and the password.  It's driving me crazy!

  Thank you.

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Protect the blackBerry Smartphones BB and device password

  I just read a message on a stolen blackberry, and protect the response of BB, it's something all ready on the phone or you have to load it down, and you can also protect your device with a password that you need to enter it every time you have the keyboard loacked and enough when you activated your phone market?

  Hi flossyatk,

  Please take a look at the Blackberry Bold 9900 through the user guide, hopefully it will help a lot, also have a look at How to maximize the battery life and available memory on the BlackBerry smartphone .

  Good luck

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry smartphones HELP! Forgotten password and secret question answer!

  I forgot my password and secret answer to my account ID Blackberry. On my phone, he said that, if you forgot your password and your secret answer to your blackberry ID I have to go online and reset my password and secret my answer, but put it back online, there only one option is to reset your password and by doing this I need to write in my secret answer to my question that I forgot. All solutions?

  To reset a forgotten password, you need your secret answer. Period. If you forgot the secret answer, you will not reset the password to your BlackBerry ID. You will need to create a BlackBerry ID and try again. There is no way around that, it's a part of the security of a BlackBerry phone.

  Sorry I can't be more positive. See you soon.

• BlackBerry smartphones can not change password BBID

  Hello

  When I turn on my Blackberry, I can't do anything without first signing in my BBID. The problem is that I forgot my password. When I click on 'forgot password', I get error message saying "unable to update Blackberry ID account information while offline. I changed my password on the computer, but my device does not recognize it, probably because it is offline, but there is no way I can go online without signature first.

  Does anyone know of a way I can fix this without resorting to wipe my phone?

  Thanks in advance!

  Hello and welcome to the community!

  Please see this post "sticky" for useful information about your situation BBID:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-world/how-to-regain-access-to-your-BBID/TD-p/25467...

  I hope that this information will be useful to you.

  See you soon and good luck!

  VIA |  sdgardne 

  http://supportforums.BlackBerry.com/T5/BlackBerry-world/how-to-regain-access-to-your-BBID/TD-p/25467...

• BlackBerry smartphones address email and password

  My Blackberry Torch was stolen recently.  Now that I got my new camera and everything seemed to work OK.  I received emails addressed to it and who is "pushed".  I tried to download an app and had my Blackberry ID need I entered.  She would not accept my new password - so I asked to reset - but the email they were supposed to be sent to my blackberry address did not!  Does anyone have ideas, what can I do now?

  Oh okay Ouch, the using the blackberry.net email account is not good. These emails cannot be found or read any where, but on the BlackBerry smartphone.

  Personally, I never recommend using blackberry.net for this main reason e-mail accounts.

  My best suggestion is to get a gmail or yahoo account for free and create a whole new BlackberryID.

  Then, call your mobile operator Orange and ask them to bring this problem to RIM level two level tech support and get your old account merged or moved to the new BlackBerryID.

  Yes, it's complicated. But it's the only way I see possible... all this because of the password reset. Yuck, indeed.

• BlackBerry Smartphone App World reset password does not

  I have a user who has forgotten his password app world. Bein the BES admin, she came to me to get it fixed.

  When I try what she thinks, it is the answer to the question of the challenge of the app world login screen, it says it is incorrect.

  I can connect to the blackberry website and send a password reset e-mail to his address, the site says he sent it but no email came.  It has been so far a half hour.

  She uses app world 3, a latest today.

  Can anyone help me to reset his password?

  According to KB, it does not have the issue of the challenge... and is specially designed for the situation where the question of the challenge is not known. Now, that said, I actually did all of the steps in this KB, but it says nothing about the question of the challenge at all...

• BlackBerry smartphone keyboard forgot password! Help!

  I recently bought a blackberry curve pink 9360 and I forgot my keyguard password! I'm sure I typed my password in correcly, but it won't work! If someone could tell me how get more trials of password, that would be great! I'm on my last test and I don't want all of my pictures deleted! I have my Olympic photos there, and eventually, I couldn't get rid of them! I don't think I have a problem, if nothing else had to be wiped! If someone could tell me what exactly is wiped on it if my last password attempt fails and wonder if if my micro sd card is also deleted. is it possible to receive my password via blackberry somehow! my phone is assured if that makes a difference! could someone explain it so I can understand it, because I do not understand some other peoples posts! Thank you!!

  There is no way to reset or break a forgotten password.

  If the photos are stored on the Micro SD move card before you run. Once you enter the incorrect password to return once more the phone will be be wiped by default back as if you bought only - you should be able to put the SD card in and your photos will be safe.

  REF the password, if you have numbers in there make sure you press the ALT key - IE. If you have a password 1234 you should be by pressing Alt + 1, Alt + 2, Alt + 3, Alt + 4 - most people forget to press the ALT key, so in fact their password is Alt + 1, E, R, S

• BlackBerry smartphones I forgot my email user name and password settings

  I forgot my username email and password parameters, I called my cellular service provider (sprint) that they had no idea which can only do now before I lose 2 email accounts on my phone?

  You should remember and more precisely to seek assistance from Blackberry.  They should be able to give your user name.  With your username, you can recover your password via the login page BIS for your operator.

• Forgotten blackBerry Smartphones login email and password?

  I forgot the login and the password for my new BB Curve 9300.  When I ask for help with my password, it takes me to a question of password that I also forgot the answer to.

  Hello suesheldon,

  Assuming that you are talking about a BlackBerry ID, you have only a few options.

  1 remember the password / security issues heh.
  2. If you have the original email sent when you created your ID, you can use the link inside to remove the ID email address and create a new.
  3. you can create a new one with a different e-mail address.
  4. you can call your provider and try to climb on BOARD so they can reset your password.

  Hope this helps,
  Euclidics

• BlackBerry Smartphones that jump BBLink password?

  Hello

  So far, I used a BB Z10 and saved contacts etcetera with BB link installed on the PC (Win7).

  Now received a BB bond and plugged into link BB to transfer contacts.

  When Leap connecting via USB to BB link a password is requested. Now, I stopped after the third attempt (of only five possible!) and ask for help:

  Which security password is necessary? Section of the business or the private party or what else, because I know it is not the BB ID? Do not want to exclude typo so far, but you must know the password on target before burning the last two attempts.

  Thank you very much in advance to!

  HD

  What password is requested? It's either the BlackBerry ID password (and also user name) or password locking device (only the password, no user name).

  Whatever it is, you will need the locking password (if in use) and the powers of BlackBerry ID (username and password) that are used on the Z10. In addition, if you restore a backup to the jump, you must use the same BlackBerry ID... It's the BlackBerry ID on the jump may be different.

• How can blackBerry smartphones, I recover my password for the device?

  I have way to many passwords. That being said, I don't remember my password, and of course I also don't remember my security question answer (da), anyway I need help on this topic as I can not retrieve information about my mobile. How can I get my password sent to me or change the password when I don't have the answers that BlackBerry will ask me? Please help disabled people tech.

  Read this for complete information and suggestions to regain access to your BBID > http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...

  ******

  If you can do none of this, and you don't remember the BlackBerryID password or secret answer to the question, you're stuck.
  Your choice is:
  -Use a different e-mail account to create a new BlackBerryID (with which you will lose access to all apps purchased using the 'forgotten' first BlackBerryID, or)
  -Find the initial email you have been sent to confirm the initial BlackBerryID and there are a link to click to cancel and delete the account. Click on this, delete the account and then you can use that same e-mail to create a new account.
  Good luck.

• BlackBerry smartphones can not change password

  I sign my blackberry World app don't me remember my password not tried to change it but it will not change... How do I change my password so I can connect?

  Hi arozy23

  Go to www.blackberry.com/blackberryid on your computer to change you password.

  Thank you!

• BlackBerry smartphones loop reset of password by email

  I received an email on my phone indicating that my Blackberry ID account has been locked due to too many failed attempts.  These were not the attempts that I made.  He gave me the link to reset my password.   When I get my blackberry e-mail address and captcha I received the following notice:

  To receive your password reset e-mail to a different e-mail address, you need to temporarily transfer your e-mail before clicking on the submit button.

  After that link (and), it tells me to go in emails to install it on my phone and enable the transfer of my mail.  I have this and click on save and I get the message that my secret question cannot be empty.  I do not know the answer to the question.  When I enter that and you save it asks me to enter my password.  I can't do as the password needs to be reset.  How to get through this last stage.  I know what was my password, but it does not work.

  Any help would be greatly appreciated.

  Hello mtchickadee2000,

  Welcome to the BlackBerry support community.

  You can reset your BlackBerry® ID password as shown here:

  How to change or reset a BlackBerry ID password - http://www.blackberry.com/btsc/KB26361

  Once it has been reset, with the new connection attempt.

  We hope this helps.

  Thank you.

• Frozen BlackBerry Smartphones after typing the password (). Help!

  

  Any ideas before making a hard reset?

  Last night, my Blackberry is not completely unblock after as I type my password. I type the right password and press ENTER, the password input section darkens (or it will stay on the "Enter Password" screen and seem to freeze). (If I type the wrong password it just invites me again, so I know I type the password). This is according to that multiple battery pulls.

  Sometimes, after you type the password, I can hold the blackberry button and it will bring to the top of the box that allows me to BBM, browser, homescreen, etc and I can "switch" to this program, but there is a sort of shadow frozen area enter the password on the app that never I going to and I can't use the keyboard or the trackball in these applications.

  This "box of jelly ' prevents me from using any application on my BB!

  I CAN receive calls. Barely. I can only make calls if I remove the battery and only unlock the phone and go to the option to purchase the place.

  I upgraded to OS 5 a week ago and until last night, things were fine. I hear my BB when it receives messages (work tones) or txt etc, but cannot read anything due to the lock!

  The only suspect is Google Talk, I have installed two days ago and seemed to be hogging resources and drain the battery, however the phone worked well for about a day with it on. Google Talk is perhaps run at startup and hang up things? I doubt it, but it is full disclosure.

  I also, pulled battery and removed the micro-sd card to see if it had an effect - unfortunately nothing helped.

  An analogy I can think of it is as if Windows Explorer is blocked, but everything else works.

  THOUGHTS?

  Try this:

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Try UNclicking the Google Talk application and remove the device and we'll see if that is the question.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
  http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
  Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.