BlackBerry Smartphones to check name and phone # appearance while that blocked

I have a problem (and so do all my colleagues) with BB Bold 9780.

When someone who has the phone # and the name etc. are stored in calls from address book me and my device is locked (it gets locked if not in use for 10 minutes) what I see on the screen is the phone # of the appellant, but no name. If the device is not locked - the name of an apperars to the appellant as well as the #.

It's very uncomfortable, because I don't remember the number of all the people in my address book, so when there is no name - I don't know who is calling you.

I'm sure this can be fixed somehow, since such a basic feature can be a real problem for Blackberry...

You must go into your Options > security settings and under encryption, turn off encryption for the address book or contacts.

Tags: BlackBerry Smartphones

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