BlackBerry smartphones I've broken my bold 9900... Or I?

Similar Questions

• Untrapped exception blackBerry Smartphones: java.lang.illegalstateexception on bold 9900

  Hello

  Bold 9900, 7.1.0.746 (2108)

  whenever I restart my phone, the message (eception exception: java.lang.illegalstateexception) always showed.

  and I have to click 'OK' 4 times before the message passed...

  I can not invite any person on BBMessenger and my group message does not appear on the message application

  So frustrating

  Help me please...

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• BlackBerry Smartphones Fingerprint Scanner Trouble! Bold 9900

  I recently downloaded the free version of the for BlackBerry fingerprint scanner, and I've been locked out of my pone since! Anyone know what I can do, how can I hack my phone, or remove the app?

  I know it works app based on how long you hold your finger on the screen, but I have no idea how do mch time is selected in the settings. The app locked all of a sudden, when I had not yet changed the settings.

  Help, please! It's very frustrating

  Hello and welcome to the community!

  Well, I've never used, so hopefully it will work for you... I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient.

  Good luck and let us know!

• BlackBerry smartphones can not use my Bold 9900 - Msg on screen App error 200

  I tried troubleshooting through the Blackberry Desktop Software, but the device does not connect. I am unable to provide information on currently installed in my device

  You will need to reinstall the operating system:

  1. start by searching for your operator and the system operating file that you want to use.

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  2 download the operating system of the file from step 1 to the PC then install on the PC by running (double click) the downloaded file.

  3. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml." Also, check the following locations for the vendor.xml file and delete all instances of the file:

  On Windows Vista/7, go to C:\Users\YOUR_USER\AppData\Roaming\Research in XML Motion\BlackBerry\Loader (where 'YOUR_USER' is your user name)

  On Windows XP, go to C:\Documents and Settings\YOUR_USER\Application is In Motion\BlackBerry\Loader XML (where 'YOUR_USER' is your user name)

  4. use BBSAK from BBSAK.org and wipe the device (after doing a full backup), then after you get the 507 error (no OS installed) then go to the next step.

  5. connect the BlackBerry and double-click on "Loader.exe." It is located in c:\program files\common research in motion\apploader

• BlackBerry Smartphones syncing calendar on my Bold 9900 with PC in Windows 8

  I can't sync my calendar manually either by wifi.  My e-mail work fine and synchronize. I use Windows Live Mail. When I try to synchronize manually I get a message titled "the Organizer on your computer applications are not supported" with another message saying check www.blackberry.com/desktops/docs/ for the list of supported applications.  This page no longer exists. My PC is a HP Pavilion 23, which came with Microsoft programs, so I can't really understand what goes wrong. Any suggestions please?

  As for being picked quickly, I don't know.

  As far as being able to synchronize your calendar on your phone, you must purchase a copy of Outlook and to use the available Hotmail connector or move your calendar to another service like Google that supports over-the-air synchronization.

• BlackBerry smartphones transferring apps to 9700 to 9900

  3rd party applications are tranferr to my 9900. What I am doing wrong?

  Hello!

  Via AppWorld, to re - install your applications, see this KB:

  • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

  Depending on your operating system, you will first need to connect to your BB ID on the new BB, and who should move as well of things with. But only compatible apps... you should check the AppWorld catalog to see if your applications are compatible with your new BB.

  If your applications are purchased elsewhere, you should check with the site, you've got coming and/or the developer to see if they are compatible with your new BB as well as if they need to provide you with a new license key.

  See you soon!

• BlackBerry Smartphones BB App World - 9700 "BOLD"

  When I go in the app world, it is said that a BB update identity is necessary, but when I install it says constantly BB identity installation failed. Please try again later. (80003) I tried to turn off the radio activation & use only WI - FI only, but he said too low to operate the radio. What should I do? A lil' help please

  Hey Imaan-k,.

  Welcome to the community of BlackBerry Support Forums.

  Follow these steps to download the identity of BlackBerry:

  1. On the BlackBerry smartphone, select Options > Advanced Options > TCP/IP
  2. Select the APN settings
  3. In the APN field, access to the Internet
  4. Save the settings
  5. Remove the battery from the BlackBerry smartphone
  6. Insert the battery into the BlackBerry smartphone
  7. Open BlackBerry App World
  8. Update attempt

  Note: Once completed, restore the APN back to normal settings.

  Let me know if you have more questions.

• BlackBerry smartphone App error 606 on Bold 9700

  Hello world

  I installed OS6 on my bold9700 lastnite and my phone shows "error app 606" asking me to reset but when I do, it says the same thing. I would have tried to re - download another OS on the phone but I can't even open the phone via the desktop device manager. I really need help; I'm already bored without my blackberry phone. I need advice from anyone who has a "proven and effective" solution.

  Thanks to you all

  Hello omico4life,

  Perform a hard reset by removing the battery from the BlackBerry smartphone and reinsert. For more information about this procedure, see KB02141.

  If the error message persists, perform a reload or upgrade the BlackBerry Device Software. For more information about this procedure, see KB10144.

  See you soon,.

• Transfer of blackBerry Smartphones to contacts from 8300 to 9900 using BB desktop

  I can't connect my 8300 bb because the port of load connector desktop / on the phone has developed a fault, so he can't save up to transfer data to my new 9900. I have a back up of June as a IPD file. If I connect the 9900 can I access this IPD using bb desktop and how?

  Hello and welcome to the community!

  Yes, your office software should be able to use this IPD file as the source for a restoration. See the procedure here:

  • KB23680 How to back up and restore data from BlackBerry using BlackBerry Desktop Software 6.0 smartphone

  I hope that it contains something useful!

  Good luck and let us know!

• BlackBerry Smartphones Bluetooth tethering with the "BOLD" is no longer works with version official de.282

  Just improved official a.282 of carrier (Rogers).  Tethering is something that is free/Prov. / "" their point of view is its your data how you want to use "and avec.282 Bluetooth tie is no longer works."  I'm on a Mac, but the problem occurs in the world.

  Any ideas of the pourquoi.282 beat attaching.  I heard everything that precede.190 has disabled/broken tethering?

  Found the solution.  THANKS BE TO GOD.

  http://www.Setera.org/projects/BlackBerry-bold-pppd-replacement/

  Simple installation.  Turns out to be a Mac problem and not a problem of BB

• BlackBerry Smartphones sms on my 9700 bold 2

  SMS service only shows 1 sender and I think always messages from are from the 1st sender! What should I do?
  I use
  BlackBerry® 9700
  Smartphone (3G, WiFi)
  V5.0.0.400 (Platform 5.1.0.110)
  3G bands
  with Nigeria, BIS glomobile

  read this:

  http://supportforums.BlackBerry.com/T5/BlackBerry-bold-9700-Smartphone/how-to-fix-SMS-in-a-single-th...

• Where blackBerry Smartphones to change email on 3 9900 - Bell servers migrated e-mail service.

  Bell has recently migrated their e-mail servers - and in order to get email on my BB 99003 G, I need to know how to change the e-mail servers. Instructions for the 9900 4 - indicate there is a field of options under connection information... but the advanced options is not avsilable on my BB9900 3 G I do also need to uncheck "use SSL"... I don't know where that is.  Any help would be appreciated

  Hello

  Try to visit this link http://support.blackberry.com/kb/articleDetail?articleNumber=000010154&language=English

  After following these instructions, use the settings of this e-mail.

  Incoming mail server
  Host name of the server: imap.bell.net
  Server port: 993
  SSL/TLS: Yes

  Outgoing e-mail server
  Host name of the server: smtphm.sympatico.ca
  Server port: 587
  SSL/TLS: Yes

  Thank you

• Problems of blackBerry Smartphones with implementation of the Bold 9780 e-mail accounts

  I just bought a Bold 9780 and try to set up the e-mail.

  I go through the Configuration tab e-mail accounts. I click on it - get a square of black smal who shows brefly and rest of the configuration screen.

  Trying to Exite of installation, the phone freezes. I can't move to cancel. The only way out is to remove the battery.

  The other function in the running Configuration all OK (except for Blackberry messaging, but who is because no e-mail account has been configured).

  All other functions allow me to exit the right way.

  I have internet and WiFi access on the phone.

  Any advice much appreciated woould.

  On connection management screen, click on the State of Services.
  What is the status of the BlackBerry Internet Service?

  Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?

  You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

  Then call your carrier and you learn about to have added to your account BlackBerry data Plan.

  Good luck.

• BlackBerry Smartphones unable to take picture Bold 9780... kindly help!

  Impossible to take the picture. Through the BlackBerry. Expert s/w came to know that a file is missing, named "javax.microedition.media" and show msg "javax.microedition.media.MediaException: Unable to take picture.
  Kindly help!

  Hello and welcome to the community!

  A missing file is difficult to come back in and of itself. On the contrary, a clean reload of the OS is a much better method to retrieve it. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones Long delay on BB Bold/BES emails recovery

  Hello

  I have two BB bold who delays in retriving emails.

  The first e-mail takes 6 minutes to get on the "BOLD" (appeared instantly on outlook after their sending email)

  The second email took 25 minutes.

  The enamel of thir took 10 minutes.

  The signal strength is strong-70 dbm.

  The bold are enabled on a BES server.

  Upon activation, it gave me the following error.

  "Some databases could not synchronize: Pocket Agent 'Looking up the problem indicates that I use an old BES."

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB15029&sliceId=SAL_Pub...

  Unfortantly our BES admin does no pick up and activation passwords.

  A "BOLD" BB would delays if the BES is an older version?
  Or has any who experienced this and fixed it?

  I'm willing to try anything!

  It will take in-depth troubleshooting side BES. many factors can role playa here.

  The 2 affected users: are they on the same server to exchnage/mailbox store to other BB users?

  What is the ping between bb and ech server time?

  is it possible to restart the blackberry server?

  What is the bb Server worm?

  NECT things will be bes and application of the windows Event Viewer logs and foregoing also requires besadmin to be helping us answer all the above questions. If they won't support anything asked to restart BES or can be replace them because they are of no use