BlackBerry Smartphones impossible to Open Text / E-mail - 9900 Bold phone hangs and you switch application using other applications

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• BlackBerry smartphones turn off delivery of e-mail to the phone

  I'll be traveling abroad and I don't want my email automatically sent to my phone because I think I'm going to incurr expenses. Anyway to turn off the automatic email on phone delivery other than to put it to sleep?

  Figured it out!

  To disable email and web in roaming:

  * MOBILE NETWORK

  * DATA SERVICES on OFF IN ROAMING

  * SAVE

• BlackBerry smartphones than any Chance of finding my 9900 Bold?

  Hi all, I just lost a Bold 9900, I have not registered yet BIS/BES and no request for protection as well. It is provided by Viettel/Brighstars to the Viet Nam. Is there a chance that I could find again? Thanks for any help.

  Unless you have installed (before loss) applications such as BlackBerry Protect or SmrtGuard, no.

  I'm sorry.

• Help blackBerry Smartphones! It's my fault! 9900 Bold touch screen not working not!

  Hello! I'm new here! So I bought my bold 9900 about 2 years, over the past two months, I noticed that there is a lot of dust under the left side of the screen. It irritated me so much that I say assemble the screen to clean. The screen itself (LCD digitizer) is actually a little loose and I lifted it very easily. I didn't know that it is only a cable attached to it which connects the Lcd the LCD digitizer and I cut it accidentally.

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  Buy LCD set. It's better

• Impossible to open windows live mail corrupted files WARNING

  Impossible to open windows live mail corrupted files WARNING

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  The question you have posted is related to Windows Live and will be well suited in the Windows Live Forum. Click on the link below.

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• BlackBerry Smartphones impossible to disable the password security and encryption

  HelloW, I am currently using,
  BlackBerry 9780
  Smartphone (3G, Wi - Fi)
  6.0 bundle 3049 (v6.0.0.706, platform 6.6.0.246)
  Band 3G 1,2,5,6
  The kernel v3.8.6.5 encryption
  Brand version: 1.0.99.538J
  The micro Edition configuration: CLDC-1. 1
  Micro Edition profile: MIDP - 2.1
  Micro Edition JTWI Version: 1.0
  Micro Edition Media Version: 1.1
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  Micro Edition Security and Trust Services (APDU) Version: 1.0
  WLAN Version: 4.3.0.9
  (Research In Motion Limited)
  Now the problem is that I'm not able to disable password insecurity,
  (Homescreen > options > Security > password), there is a small latch (yellow lock symbol). Another problem is that I am also able to disable encryption, there is a tick mark on who. And there is one symbol of a padlock, please help me da information thereon, after every 20 minutes my B.B gets locked and I asks me to put the password of da, I want what it b done with the company.
  Thank you.

  Hello and welcome to the community!

  From what you describe, there is a COMPUTER on your BB policy which is demanding both encryption and a password for the device-lock. If you are currently on the BES, then STOP NOW and see your BES admins they control it.

  If you are not on BES, somehow your BB has a COMPUTING policy... the cause maybe it was once associated with BES, but not properly deleted when the property was transferred to you. If all goes well, there will be other problems that often comes with "2nd hand" situations. In any case, you can check this:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  Even if does not appear as described, from what you have described, there is probably a COMPUTER policy that is causing this (some may be "hidden"). To remove it, first make sure you have a good backup of your BB... See the link in my sig auto on this post for instructions. Then do this:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Thereafter, your BB will be as new... you need to re - install your applications and restore your data (according to the backup you took my instructions above). BUT - when you restore data, DO NOT make a full restore... rather, only restore these databases you need (e.g., Contacts, calendar, Messages, etc.) and more precisely to avoid those who have nothing to do with the COMPUTER policy, company or similar things... If you restore, you will be right where you started.

  Good luck and let us know!

• Error "windows cannot open this file. to open this file, windows needs to know what program you want to use to open it"appears just after the start on its own.

  After that I typed my password at startup, windows can not open this file. to open this file, windows needs to know what program you want to use to open it.  At this point, I have no one based on nothing and and messages appear literally on its own. I think it's done my computer very slow also.

  What can I do to fix this?

  It's a site file

  Hi Jose7777777,

  • What version of Windows are you using?
  • How long have you been faced with this problem?
  • Did you do changes on the computer before the show?

  Follow the suggestions below for a possible solution:

  Step 1: Start in safe mode and check if the problem persists.

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

  Step 2: If the problem does not occur in safe mode, you can put your system to boot (in normal mode) to solve the problem.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

  You can also view the startup folder.

  I hope this helps.

• In XP, how to lock icons in folders so that they don't get mixed with each opening. I have subfolders in alphabetical order and you want to keep it this way.

  In XP, how to lock icons in folders so that they don't get mixed with each opening. I have subfolders in alphabetical order and you want to keep it this way.

  Hello

  I suggest you to see link below and check if it helps.

  How to arrange files using folder views in Windows XP: http://support.Microsoft.com/kb/306554

  For your reference: Changes in the size, the view, the icon or the position of a file are lost. http://support.Microsoft.com/kb/813711#top

  Registry warning:
  Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
  How to back up and restore the registry in Windows: http://support.microsoft.com/kb/322756

  Hope this information is useful.

• Whenever I try to open or run all I get "Choose the program you want to use to open this file" and by default, Adobe Acrobat

  Whenever I try to open or run all I get - choose the program you want to use to open this file and its default Adobe Acrobat and he always answers this file type is not supported.  I can't open anything on my desktop, tried to reinstall Java, and even in my computer it asks me to choose a program to open it. Help!   I don't know what is happening!

  * original title - try to refresh, to run or install anything whatsoever, and it will not open executable files.*

  Hi LisaPisani,

  (1) did you the latest changes on the computer?

  (2) when was the last time it was working fine?

   

  Method 1

  See the Microsoft article below and try the steps mentioned, check if it helps.

  How to change or choose the program that starts when you double-click a file in Windows XP

  http://support.Microsoft.com/kb/307859

  Method 2

  If the previous step fails then I would suggest that you perform the system restore point when it worked very well and check if it helps.

  How to restore Windows XP to a previous state

  http://support.Microsoft.com/kb/306084

• Smartphones from blackBerry Torch 9850, cannot open the e-mail setup application

  Now that I have my "brick" problem solved, I can't configure my email.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you may need to provide some clarification... as exactly what is happening. Your subject line you could not open the e-mail setup application, but the body of your message says that you were unable to set up your email address (which could imply that you could open the configuration of the e-mail application, but it cannot configure the email)... subtle, but the details are what help us help you.

  Good luck and let us know!

• Attachments to the e-mails of blackBerry Smartphones can not open the Storm

  My office has MS Exchange and emails are using Outlook. I receive e-mail messages on my phone that are sent through the Blackberry Desktop Redirector program.  Emails cross, however, I can't open attachments in e-mail on my phone.  He's saying "this type of attachment cannot be seen on your device."  The attachment is a Word document created on a Word 2003 program.  PDF and Excel files will not open either.  Word to go and sheet to go appear in the applications folder and appear to be installed.  I can't get email attachments to open.  Is this a result of the Blackberry Desktop Redirector program?  My office uses a system of e-mail MS Exchange (Outlook).  If the redirector is the problem is it another way to get emails from Outlook and open the attachments?  I love this phone, but I need to be able to view the documents that are attached to emails.  Any help would be appreciated.

  redirector does not support attachments

  redirector is an old dinosaur of a program with so many limitations

  DTM to uninstall, reinstall using the option of personal e-mail to remove the redirector

  on your BB go to advanced options options-service books and remove books 2 service called DESKTOP

  then you integrate your email through OWA/BIS

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB03133&sliceId=SAL_Pub...

• BlackBerry Smartphones is no longer receive e-mail... impossible to connect to the server to update my password

  I have a Curve 8520.

  Carrier Movistar

  I received an email telling me that I had to update my password of my email that I was no receiving email any longer... I can't connect to the server to do this...

  Please help I need it for work

  Hello EmmaG3845

  Welcome to the Forums of the BlackBerry Support

  Leave a PC browser trying to access the e-mail account if necessary change your password for this e-mail account, restart your device, and then try to update this e-mail account on your device.

• BlackBerry smartphones can not open emails

  Hi - I can not open my emails this morning. Can see header, but when I try to open nothing happens. All the patches?

  Hello and welcome to the community!

  If it's for BES, then stop now and seek assistance from your BES admins.

  But if it's for BIS-based email, so with a strong carrier network signal (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books (pre-BB10 only devices)

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • Pre-BB10 ONLY devices. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones location of saved Text messages and downloads please as a desire to update the device software

  I have a Blackberry 9300. I noticed while testing option 'restore' in Blackberry Desktop Software 'Saved messages' is grey so not able to restore and downloaded programs were not included in the backup course so I'm delaying the update of the OS 6 bundle OS 6 bundle 1879 2949 until I can get these issues resolved. First of all, where are my saved text messages would be they located on the SD card? Secondly, where are the downloaded applications and how would bring him back, I should reinstall individually or is there a better method I guess updating the software of the device would eliminate any reference to them? Thanks in advance, Marcia

  willismc wrote:
  My problem, I think that will be most of the downloads and installations have been from the Blackberry web, although "My World" lists apps, I have only the option to remove and reinstall yet if I so choose. That's why I need to dig a little deeper on the aspect of the place here.

  To reinstall your applications, see this KB:

  • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

  You may also need to clear the cache of application AppWorld:

  1. open the App World

  2. go to my world

  3. follow one (and only one!) of these steps:

  3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  3B. for touch screen only BBs - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  3 c for the most recent (e, g., OS6 and 7) BB s, see this KB:

  • KB24714 How to clear the cache of BlackBerry App World

  4 AppWorld must close

  5. If your BB locks after issuing clear cache, do a battery pull reboot

  6. return to AppWorld/MyWorld (it can be slow, while it re - sync).

  If (4) stage arrives not as described, then the empty the cache failed.

  willismc wrote:
  I was also interested to read your information on the primary database of smartphone that made me wonder if it was at this location that the saved text messages were built. I mention this as I save some of my text messages I can consult at any time by selecting 'View the Messages stored' in the menu messages text, which lists the emails and text messages, that you saved.

  The Interface of Messages is against the databases on the BB... Watch a saved messages can be as simple as a filter that is applied to display only those, but always from the same database. Also understand that the 'Messages' is a term Super set, with "email", "SMS", and other types of messages into subsets.

  willismc wrote:
  Saving messages electronic elsewhere are not a problem but saved SMS backup does not seem to be an option, why would I need to check this feature before upgrading the device software. Appreciate your answer to that one.

  As I said, I suspect saved SMS Messages to be a subset of the base of great set 'SMS Messages"together with the message 'saved' being a subset within this database.

  I can't answer definitively for you because I've never had the problem you are experiencing. You may need to test to know for sure.

  Good luck!

• BlackBerry smartphones impossible to update the applications after returning from deployment

  I really send an SOS to you all, but right now I need help.  I've just returned from a seven-month deployment and was not able to use my new 2 "BOLD" for the duration of my output.  I forgot my answer to the question on my security question and impossible to reset my password.  Who should I contact to get a discount to re-set for my account?

  Hi and welcome to the forums!

  If you are referring to the security password to unlock your device, you will not be able to recover it or changed it. You will have 10 attempts to open it and then our device will perform a security wipe.

  If you are referring to your selection of the site password BIS forgotten password. You will receive a PIN message with your password.

  If your device does not work, use the attached link to get all the necessary information and then call your operator.

  Thank you

  Bifocals

  KB10385 Several attempts to enter a password prompt a warning that data will be erased from the BlackBerry smartphone

  KB04665 NSE, MEID, ICCID, IMEI, IMSI, PIN and SIM