Help blackBerry Smartphones! It's my fault! 9900 Bold touch screen not working not!

Similar Questions

• BlackBerry Smartphones icons on the homescreen 9900 Bold

  How do I move icons on the main screen on Bold 9900 device so when I turn on the camera icons appear. Currently, I have to press the arrow in the Middle at the bottom of the screen and drag upward to get the icons appear.

  First of all, you can control how many lines appear on your home screen when you turn it on.  The number of default rows is one, but if you put your finger on the arrow and drag it to the top (like you did), however several lines that you drag to the top of will remain whenever you turn on your phone.

  If you want to lower the maximum number of lines, say maybe two only are needed, get the screen filled with the arrow at the top.  Then, highlight an icon with your cursor, press the menu key and select move then move the icon near top, even above the row.  Once you have the icons you need laid out near the top, you can drag the arrow down to hide all rows that fall below your selected icons.

  I hope that helps you.

• BlackBerry Smartphones unable to penetrate in addition of touch screen

  Hello

  My daughter has recently updated its Blackberry and gave me his old 8900 after she had adjustment all data in its new phone. She was on a Vodafone contract.

  I removed my SIM my old Motarola pay-as-you-go and equipped, everything beautiful, 8900 operational. All my contacts appeared but when I go to add or change a contact, I can't access the Add Contact screen, I can open the contacts (change back ' nt work either), but could not open the screen Add Contact said.

  The phone is unlocked, and Orange are indifferent to the problem.

  Any ideas anyone?

  See you soon

  Since I've had a lot of response from the support Forum, I finally cured the problem myself.

  When I inserted the SIM Orange I neglected to erase all of the hand of all previous data to sim card,

  To do this: -.

  1. remove the sim card and multimedia card

  2. go to Options / Security Options / General Settings

  3. press the menu button and select "Wipe Handheld" and click Yes to confirm

  You then end up empty void that phone if you made a backup, then you can restore all the data back into the phone. Tri!

• Pls Help blackBerry smartphones! 9900 pings and bbm normal message do not produce Z10 and Q10.

  I need some serious help here as soon as possible, I can't reach all my friends with Q10 and Z10 by bbm normal message on my 9900... It will always bring X nothing I try to send them a message bbm nomal and Pings. I will receive their own message, but my own come deliver it to them, I will also see their updates of the pm and the will to see mine too.  Pls help me.

  Hello tooblackish

  Welcome to the Forums of the BlackBerry Support

  Sorry for the trouble, but I noticed this same problem with few other users, who could not send pings to any BlackBerry 10 there BlackBerry 7 devices.

  To solve your problem, I suggest to re-install BlackBerry Messenger!  To do this on your homescreen go to Options > device > application > locate and remove BlackBerry Messenger from there. After deleting to do a battery pull reboot as this device powered on remove the battery wait a min. then reinsert back.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

   

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your phone model. If device reboot prompt do then sign in with your ID BlackBerry even.

  Try it and tell us how it goes.

  _______________________________________________

  Please note:

  If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

  KB20554 How to back up and restore the BlackBerry Messenger contacts list 

• Help blackBerry Smartphones 9900 Touch?

  Just got a 9900 as a replacement for an older model of BB. I was wondering if there was a tutorial on the use of the touch screen? If I load a web page and try to scroll down, he enlarged the text. If I try to pinch to zoom, it starts to copy the text.

  Thank you!

  Try to scroll empty spaces on the web page.
  Built in browser and reuse mid-range zoom (not too small or too large).
  If this does not work, use a different browser like opera or anything.
  My screen of scrolling very well in this way.
  Hope that was helpful.

• Problem blackBerry Smartphones have with my BB 9900

  Hello

  If you can help me please I am owner of a blackberry since 2005, now I own bb bold 9900, and I have a problem.

  When I try to do a picture with the flashlight the phone restarts, if I make the photo without the flashlight, its ok, but with the flashlight, it's a problem, can you help me solve the problem?

  Thanks, Guy

  It looks like to of the LED high output intensity. It could very well be a battery problem, but if the problem persists with the connected device or with a different battery, it's most likely a bad flash led or an electrical problem on the motherboard.

• Help blackBerry Smartphones! Issue of Curve 8520

  Hi all

  Please help me - I've updated my curve today but my PC is dead to half way through. Now when I turn on my phone it just comes up with a list (files, pictures, contacts, etc.) and the statesBlackberry platform 5.2.0.67. I try and close, click on them, but it just says error. How do I fix my phone back to normal?

  Help, please

  Hello and welcome to the community!

  (Credit JSanders)

  There are two methods for recovering for you to try:

  Method 1:

  • Open the Blackberry Desktop Software and connect your device to your PC with the USB OEM cable and without inserting the battery.
  • You will get three options: try again, update or cancel; Click Refresh.
  • Once, it is at the stage of initialization of 'pocket', insert the battery.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second method:

  • Start your BlackBerry in safe mode. KB17877 How to start a smartphone BlackBerry in Mode safe
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  Good luck and let us know!

• HELP blackBerry Smartphones... transfer contacts

  Blackberry style 9670 phone. has just been cut. no power nothing. I got a replacement phone. How to transfer my contacts because the phone is dead. Incidentally, I have blackbery protect on the dead phone. How to recover information. phone is dead... Please HELP

  Hello and welcome to the community!

  If the old BB is really dead, then it is not available as a source for restoring your data to your new device. Instead, you must use another source, one that you created before the old BB died.

  If you made a backup of office, you can use the backup as a restore source file:

  • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  If you were synchronizing with a Desktop Organizer (for example, Outlook), then you can use that as source for restore reconfiguring the RIM Desktop software now work with your new BB:

  • KB03315 How set up the synchronisation of data using BlackBerry Desktop Software organizer

  As you use BB Protect, is also an available food source:

  • KB25063 How to use BlackBerry Protect to restore data on a BlackBerry smartphone

  You must be sure to connect to, on the new BB, the same BB ID that you used on the old BB. If you have already created a new ID BB on this new BB, then you go to your old ID BB:

  • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  This will allow even you to migrate other things that were on your old BB - for example, documents of purchase/download AppWorld.

  Good luck!

• HELP blackBerry Smartphones: Crash when Terminal upgrade... My BB8820 dead?...

  Hello

  The BB Desktop manager crashed during the upgrade of my BB 8820 terminal (Internet Explorer script error messages)... Now my BB is like stop and blinks RED...

  What can I do to restart?... He finally died?

  Help, please...

  Thank you...

  JL_cmder to wipe your device OS. Click this link for more details.

  Check the steps below to update OS by installing device OS in the PC-

  Step #1:

  Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

  Step #2:

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3:

  Users can perform a full or selective data backup using the backup and restore tool in BlackBerry Desktop Manager using the following steps:

  1. connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager

  2. open the BlackBerry Desktop Manager

  3. double-click on Backup & Restore

  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases

  5. choose a location to save the backup file, and then click Save

  Step #4:

   

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager

  2. double-click on the icon of The Application Loader

  3. click on next to start the installation

  4 type your BlackBerry smartphone password, if prompted, and then click OK

  5. click on the check boxes corresponding to the names of the applications you want to load, and then click Next

  6. click on Advancedand then click the check box next to erase all applications already installed.

  7. click Next.

  8. click on the check box next to of not automatically backup the application during the process of loading data

  9. clear the check box next to the backup and restore applications installed wireless

  10. click on Next -> Finish

  11. once the process is complete, the load succeeded message

  12. click close to return to BlackBerry Desktop Manager.

• Help blackBerry Smartphones! I need to remove the BB Messenger... dang I had never installed it!

  Hi, I searched everywhere a way to get that off my phone, have a lot of things out there is not that much room, she becomes a little slow when it is full, so, if I could get that app 2.5 MB my phone is turned OFF, it would help a lot. Don't know why I installed it so I don't have any friends who use the dang thing! Help, please!

  Thank you very much!

  I feel like a * beep *, am usually the person that people are going to help with phones, computers, and I can't get off this stupid thing my phone now!

  Cricket33

  KB10376 Remove applications from the BlackBerry smartphone

• Clock blackBerry Smartphones busy (e) in the middle of the screen, common solutions helps do not

  I have a Blackberry Tour 9630 with the OS 5.0.0.591 and I still see a timer/clock occupied the middle of my screen. This is usually for a 10-15 sec and seems as if the BB is 'think '. I tried common solutions as the closing of applications with the command close to do a battery pull, etc. and continued to have this problem. Any suggestions?

  If it helps, here is the third-party applications, I have installed. I put an asterisk beside those who need to stay open (or at least I think they must stay open?):

  -1.8.4 fourSquare

  -Google maps 3.2.1

  -* Memory Booster 3.3

  -* MissingSync 2.0.4.301

  -OpenTable 1.0.2

  -* RingScheduler 1.0.30

  -* Skydeck 3.20

  -The weather channel 1.5

  You store pictures on the BlackBerry smartphone or ON the Media Card?

  Look at the Options > file free of charge. What is the number said out there?

  Similarly, you don't think, you have a lot of applications running, but if you open the application switcher function, what is there?

  Is the browser on a page?

  Try opening the browser > options > Cache operations > clear the Cache.

  Now, do a reboot: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  Once the backup device, give him five minutes to calm down all activity data.

  Now, let's see if you keep saw the hourglass lag?

• BlackBerry Smartphones Blackberry 9900 Bold startup screen 75% and white after.

  Hello forum!

  I have a problem with my Blackberry 9900 Bold. I have looked everywhere on the internet and found what my problem is: JVM errors. The only problem is that none of these solutions worked, solutions that have been published 4 to 2 years ago.

  Whenever I put in the battery and the phone turns on it loads up to about 75%, then apears white screen and stays like that for days. I tried to do an OS 7.0 to 7.1 upgrade, but after erasing data from the application loader when you try to start the JAVA virtual machine, it does not. I tried to connect to BBSAK, JL_CMDER and BBMCP, the only problem is that it is not connected, only for the application loader. Yes, I deleted Vendor.XML common files > Research In Motion. Every step that I found on the internet that it has been tested. My only question now is to obtain the identified BB JL_CMDER, BBSAK or BBMCP so that I can finally do a full erase.

  So please, dear forum users, if you have new information since 2013 I'm more than willing to test it and it works thankfully we.

  PROBLEM SOLVED!

  Correction problem of the white screen: use 9900_7_0Fast_Installers nuke the phone, then wipe it off. After that use your Application Loader after you delete the two files from the seller (there are thousands of threads on the files of the Application Loader and the seller).

  Here are the steps, if you have any other questions which answers are not yet available on the internet, feel free to reply to this message.

  See you soon!

• Help blackBerry Smartphones... 8530... language... Here you are... Add... Read and write Chinese English to the Japan

  Helooo I want download link and... A solution language how to add input more...

  Read and write in Chinese English language at the Japan in my blackberry curve 8530... OS 5.0.0. Bundle... 1675...

  Thank  You......................................

  Hello and welcome to the community!

  Please start by these KBs:

  • KB05305 Location of support for BlackBerry smartphones
  • KB17208 How to install and configure the language pack of East Asia on a BlackBerry smartphone

  If you get stuck somewhere, please be very explicit (the exact KB, the exact step, etc.) when you come back to ask for more.

  Good luck!

• Help blackBerry smartphones, I've lost all my contacts!

  OK, so I just installed new software on my Storm 9500 (Version 5.0.0.451) and now I've lost all my contacts.

  As far as I know they have been stored in the Blackberry Desktop Software, how do I now restore them?

  Hello!

  KB10339 How to restore data from a backup file to a BlackBerry smartphone

  If you don't know where is the backup file, search your entire hard drive for a file with an extension of the RPI (*.ipd). Inspect the results - mainly date/time of the file. Select the candidate most likely and use it as a source in the above procedure.

  Good luck!

• BlackBerry Smartphones short message transfer rejected for Bold 9780

  There is a person in my contacts that I can not text. Still, he comes up with a x red and says "transfer short message rejected". The person can still text me, however, and I have no trouble calling the number. It only occurs with this contact.

  I tried to delete the contact and re - add, take out battery and sim card, but it does not work.

  Can anyone help?

  Hi fireflyfishing

  Make sure that when you create the contact on your BlackBerry® smartphone, that their mobile phone number includes the area code.  Most providers require that the code is used when sending SMS messages.

  Thank you