BlackBerry smartphones little red email star won't go away

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• BlackBerry smartphones 1 * new Message icon won't go away

  Hello

  Since last week, after I received an e-mail from "event reminder" of a colleague, I can't get the new symbol of message 1 out of my phone.  I went through ALL my records message for days now.  I pulled the battery 5 times.  The symbol stupid yellow message with the number 1 WILL NOT go AWAY!  I don't know what to do.

  Oh and another thing... after that day, when I try to put my phone on "silent" it still vibrates, and when I put it "buzz" it makes sounds!  What is happening with this?  He never used to do!

  Can someone help me, please? It makes me crazy!

  Thank you.

  Hey ilaria,.

  To solve the problem of BlackBerry Messenger, follow these steps:

  1. open BlackBerry Messenger.

  2. highlight the contact that has the problem.

  3. press the Menu button, then click on remove the contacts link.

  A corrupt message database, might be something as small as the message did not properly on the device or the message is unreadable on the camera.

  Let me know if that does not solve your problem.

• Screen blackBerry Smartphones Black, red light flashing

  I was downloading an application when a screen message told me to reboot to continue the installation. I pressed the Off button, but now, despite pressure on the Start button, the phone will not come alive, even if she was recently charged. There is just a black screen and the little red light flashes from time to time.

  Hi HarryTyrrell

  Welcome to the BlackBerry Support Community Forums

  By pressing the button Off is not the correct way to restart our BlackBerry device, please perform a battery pull reboot as this device while is powered on remove waiting battery for a min. and then reinsert it wait until the device take a long restart. See if that helps.

  If this isn't the case, then try to start your machine in Safe Mode and in Safe Mode uninstall your downloaded recently or that you think is responsible for this.

  KB17877 How to start a smartphone BlackBerry in Safe Mode  

   

  Try it and tell us.

  Prince

  _____________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones cont enter email or texts please help!

  Hi, im abit new to BlackBerry and phone was doing well, this afternoon, I can not get into my emails or text messages, I can click on the icon for the two but so it's like it has frozen on me, and I have to press the button red power of appeal to get the icon! not sure if I've done something, but been trying all afternoon and no luck, if anyone can help me I would be very grateful.

  Thank you very much

  Hi and welcome to the forums!

  Try a traction battery (hard reset) as a first step.
  Thank you

  Bifocals

  KB02141 How to reset a BlackBerry smartphone

  No data will be lost when you do the following: remove the battery while the device is activated.
  Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected.

• BlackBerry Smartphones not receive emails on my BB Gmail :(

  Hello today I install both my Hotmail & Gmail on my BB Bold 9780 accounts. I received the confirmation emails "Activation on the server" in the two accounts on my BB so I assumed that everything has been done successfully. Fake! Hotmail works very well. I am able to send & receive the BB with no problems & receive emails in both my Inbox via hotmail.com & on my BB. However, the Gmail account, is another story. I am able to send using the my BB Gmail account & I get in my Inbox via gmail.com only! I sent emails at random my gmail.com Inbox just like a test & still only received in the Inbox via gmail.com & not on my BB. I don't know why were there to Gmail security changes that can cause this problem? Any help would be appreciated as my Gmail account is my main account for business related emails so I always need to be connected. Thank you.

  Hi Ms_SoSo

  Please try this sequence and see if that helps.

  1 - first record your PDA to your network.

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 send your Service book

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Wait until you receive the registration for each email message on your message box

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  Try it and tell us.

• Response of the blackBerry Smartphones can not email!

  Suddenly, since I've updated my BB 8520, I find I can send and receive email - but do not answer them!  Any ideas as to why?

  Hello and welcome to the community!

  After updates or then get email of wobbly, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry® Smartphones getting fake email

  Hello:

  I seem to be getting the wrong email. It seems an ENCORE in Bournemouth in England is send someone elses email to my PIN in the Canada. I sent emails to person to get his BIS to stop, but she did not. I don't think she even knows or cares. What to do. It makes me crazy with 50 emails a day.

  To clarify, e-mails are sent to any PIN code. Rather, BIS pulls e-mails from an e-mail server and pushes them to the Messages of BB app under this integrated email account via BIS BB (for example, the e-mail on the device Setup Wizard). So, if you have only your GMail integrated with this BB, it must have some sort of redirection rule of sending emails to your GMail (which would be strange, indeed, I think)... but not to your BB PIN, for real emails don't get shipped PIN, only on the e-mail address.

  Either it was not a new device but rather was used and was not properly cleaned of all configurations before being sold... and you're the unlucky recipient of a sloppy seller does not complete what they need to do:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  To be sure, check inside the e-mail Setup Wizard and see what you have there... If you only have your GMail account, then something really weird happens... and I recommend to contact the seller and make them apply to 'new' State they represented as height (note that is what matters... packaging can always be made to air well... only the issues of representation of sellers).

  You can try the steps from the buyer in the KB above... but from what you describe, I honestly have very deep concern now on the total utility of this unit for you... He would never properly and fully usable.

  Good luck!

• BlackBerry smartphones are not emails

  As of this morning, I receive emails on my phone.  I have two accounts e-mail set up on my phone and no one receives e-mails.  I know I should be because I get them on my laptop.  I can send emails from an account, but I can't receive them.  I contacted AT & T (my service provider) and they couldn't help me.  They gave me a number of support for Balckberry (877-255-2377), but I was unable to get through.

  Hello and welcome to the community!

  I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for official support... but...

  bwhuey wrote:

  I contacted AT & T (my service provider) and they couldn't help me.  They gave me a number of support for Balckberry (877-255-2377), but I was unable to get through.

  It's very very interesting... I suspect the one who talked you to ATT was not (I'll be gentle) adequate training. Contractually, end users have no way to try to contact BlackBerry directly for anything (well, not for free). Rather, the carrier should worsen your BlackBerry case and provide you more information (for example, a file number)... but just to give you a phone number means (I'm sorry), the person gave you att, because this isn't how the support system. And it's actually a bit surprising... all the reports I've heard indicate ATT to get a best trained support groups for BB to anyone... but maybe they skate.

  In any case, if the above does not work, their ring upwards and insist that they solve it correctly. Emphasis first to be transferred to the personal support of BB dedicated ATT (I think they have such a group) because it is also a mandatory step before be remounted for BlackBerry (but correctly... not the way you describe).

  Good luck!

• Message from recvd 8700 blackBerry Smartphones that enabled email accounts

  I have a 8700 Blackberry on T-Mobile. v4.1.0.346

  Yesterday I received messages from the activation server for each of the accounts already active e-mail on the device.

  "Congratulations, you have successfully configured (my email address) with your device Blackberry (R). You should start receive new messages in about 20 minutes. »

  Another thing that happened: I have all the hidden accounts and access messages with the mailbox icon. An icon previously hidden from one of these accounts became visible.

  My concern is that there may be another Blackberry device, access my accounts. It never left my physical control.

  Appreciate your help with this problem.

  Thank you

  Hello whitmanrf,

  Welcome to the community of BlackBerry Support Forums.

  Activation congratulatory messages that you received on your BlackBerry smart phone mean that email Service books were re sent to your BlackBerry Smartphone.

  An icon of electronic mail can become visible again as long as new service books were received by the BlackBerry smartphone or because of the theme settings.

  Thank you

• BlackBerry Smartphones Recieving duplicate emails, please help!

  Hey,.

  I thought I found how to solve this problem, but I do not think!

  I had a BlackBerry "BOLD" (never locked) as a gift during a stay in the UNITED Arab Emirates. I recorded for their services and set up my email by phone account (prohibits the company, its never locked).

  I came back to the Canada and subscribed to the services of BB with my ISP (Rogers). I had deleted the email from my phone and added it but now I seem to get duplicates of all my messages from my Gmail account!

  Based on what I've read online, apparently my PIN needs to be released or something, but how to fix this? I hate having to receive 2 emails all the time, it's boring.

  Help, please. Your help will be greatly appreciated.

  EDIT: I would like to add that even when I delete my email through setting up account, I still receive emails on my Blackberry (and a single email). It seems that it is interconnected with my blackberry. How can I get rid of this?

  Mood

  My career has been able to solve the problem for me. Consider this topic resolved.

• BlackBerry Smartphones outlook express email to work

  I can't see the images that come to my blackberry to my express email account of prospects for work, any suggestions?

  I have the 4.3

• BlackBerry® Smartphones problem sending email from Outlook using mobile Internet

  I'm trying to send the email from Outlook using Blackberry Desktop V6.2010 - mobile Internet and connection to the internet via Blackberry Curve and the email will not send or receive (in Outlook).  It remains in the Outbox and does not send.

  Are there any special settings I need to change to make it work.

  I am connected to the internet and can brouse various web sites so I'm not sure why email will not send.  Help, please!

  Hello

  I did not, but the article seems to suggest the need for it

  http://tinyurl.com/dah7ub

• BlackBerry Smartphones Seperating SMS, Email, PIN and call log? Help manage my red stars!

  First of all, it is a great place to learn!  I searched a lot and found no answer to my question.  I am familiar with separating Email and SMS/MMS.  I can't stand to see the red stars, I have to check my messages and make them disappear.  My question is this.  Is there a way to keep the Red Star of the missed calls to keep popping up in the messages folder?  I currently have my Email and SMS/MMS separated, but I still have the Messages folder on my homescreen too.  This way separates my Email and SMS/MMS as I want that she, but if I hide my folder of Messages, missed calls and Pin messages will always be there.  Is there a way to stop the missed calls and Pin messages to go that route.  It works fine if I combine them, but still missed calls appear in the messages emails and folder appear in folder messages, and e-mail.  I guess I want it's for e-mail to the only unsuccessful show the Red Star on the icon email, calls to only show that star red the call log icon and SMS/MMS/Pin to show the red star in the Messages folder.  This way after viewing a missed Red Star call log call would go far and I would not go to the messages folder and click it to make it go away.  My goal is to hide the Messages folder and do not have to go make him a red star to disappear.  Please help me manage my red stars!  Thank you!!!

  Remove your missed calls from your list of messages > call log (press the Green dial button) > Menu > Options > call log = None.

  Messages of PIN DO not happen in your list of main messages... can not change that.

  You can hide the main messages folder (why?), but you will still get all the mail BIS, PIN, browser and wap push messages or it.

• BlackBerry Smartphones No. Red Star or envelope for new SMS

  With the help of my 8800 - when I receive emails again, increases the number by email envelope unreads and a red star appears on the envelope to signfiy for new emails in.  The same occurred for the SMS messages that arrive.

  Lately, I noticed that it is no longer applicable for SMS messages. New can happen without any of what happens. No envelope, no number, no red star. It is on the Strip at the top of my screen using the current O2 Zen theme - which is what I've always used before, so no change.

  They red stars don't seem to verticals 6 icons on the screen, but I still don't see these icons, especially when the screen is locked.

  Not sure if I explained that besides I could but hope, it makes sense. How can I get my stars red and envelopes back on this band at the top of the page for SMS?  I tried settings and forum for anything obvious, but without success.

  Try to reset the unit, remove the battery for 30 seconds and install again, check if the problem has been resolved.

• BlackBerry smartphones no red square on no icons email while receving new emails...

  Hello, normally when I get an e-mail, there is something red in the affected mailbox icon...

  But now when I get an email, its written on the screen, but in the icon there is only the envelope without the Red thing. Why?

  Concerning

  Are you sure that it is configured to alert you that way? Click on any of your e-mail folders and press the menu button and select options general options. Make sure "display see"new message"is turned on. If this isn't the case, set it to yes. Press the previous button and save. If it is already set to Yes go ahead and remove the battery with the phone on. Leave for 30 seconds and replace it. Allow the phone to 2-3 minutes to restart. Then you send a test e-mail and let us know if the flag is back. Thank you.