BlackBerry Smartphones Local radi0

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• BlackBerry Smartphones changing the security level of the Blackberry locally

  Hello

  I bought a Blackberry Pearl 8100 and cannot install any software third opportunity. When I try to install Missing Sync for Blackberry it says my Internet security directive does not download third-party software. How can I change this?

  Concerning

  Look at the Options > Security > General settings. Y at - it at the bottom of this screen, any policy COMPUTER named here?

  If so: see article Knowledge Base RIM here for more information about how to remove an it strategy. See method 3 in the link:

  KB14202 How to remove a policy from IT to a BlackBerry smartphone

• What developer support options are available for the development of Java for the BlackBerry Smartphone?

  What developer support options are available for the development of Java for the BlackBerry Smartphone?

  What plans are available?

  Who can I contact with to register a support plan?

  One of the evangelists 'Developer' RIM working outside South Africa, I think, so there should be someone local you can talk too.  If you message Mark Sohm (the RIM name you will see a lot on the forum - MSohm), with your e-mail address and it ask to put you in contact with the Developer Evangelist in SA, which should help.  You can tell Mark to ask me if he needs clarification.  Do not promise anything either but I hope that something will happen.

• ID blocked BB blackBerry smartphones

  Hello

  I tried to access my world of bb in vain, because my bb ID is blocked. I tried several times to ecover, but system kept sending the password on the account that I can't get access.

  Can someone tell me how to solve this problem? I have a BB 8520 curve

  Thank you much for the help

  Hello

  For security reasons, password reset emails never reach the BB itself. So, you need to separate access to this email account to receive and treat the password reset.

  If you used the e-mail account is also available (for example, GMail, Yahoo, etc.), and then simply use a browser/PC and their webmail interface.

  If the email account you used is only accessible through the BB (hosted @carrier, @bb, etc.), then you need to apply a rule to redirect on that account so that you can receive email elsewhere (for example, GMail, Yahoo, etc.):

  • KB28232 Reset blackBerry ID e-mail are not delivered to the mailbox associated with
  • KB28111 Impossible to reset the BlackBerry ID password when using a hosted BlackBerry email address

  If you really have no way to access this email account, or if the e-mail account has been deleted, then you are stuck... and must make a decision...

  If you have no AppWorld or other files that you need to keep (for example, buy folders for the applications), then simply drop the BB ID and create a new. To do so, however, requires a device WIPE:

  • Be sure to check the link in my sig auto on this post... you need to be sure you have a good local backup on a computer
  • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  If you do not have AppWorld documents that you need to keep, then you need human intervention. To receive, you must ring to the top of your mobile service provider and convince them to escalate your case up to BlackBerry. In addition, you must convince BlackBerry you with a solution - which probably will be reset your current BB ID so that you can access it again or you will need to create a new BBID and they will manually move your purchase to the wire records. Note that I don't know if they will be willing to do, but there is no other way I know of to keep your purchase records BBID/AppWorld prerequisites.

  Good luck!

• BlackBerry Smartphones Can I recover my blackberry protect data backup on a Mac?

  My blackberry 9360 a curve was stolen a few days ago, I never it synced with my computer but I still saved on blackberry protect and I can access my data if I go to protect.blackberry.com and login with my blackberry ID. I see that my backup files exist but I can't download them and I can't get a new blackberry at the moment but I really need all my contacts and phone numbers, is anyway that I could retrieve this information on my macbook?

  Hello

  BB Protect backup files are only single use... to restore to a BB device. It has no other use of them. Where the reason for which this BB Protect is a component very well to a good backup, but in no case should be considered to be the only component.

  If you can access another BB, even for a short period, you can restore it and then save it on your computer, from which you can get 3rd party applications to extract the local backup data in human readable format. However, I've never heard of these tools for MAC... but also, I don't look for MAC stuff.

  If you don't try this (restoration of BB Protect for an another BB), you must be very careful... to refer:

  • KB31489 BlackBerry Protect for BlackBerry smartphones does not display the backup files to restore

  Good luck!

• Problem in BBM blackBerry Smartphones - I do not have a display picture bbm Board and the State. I cannot access it and cannot access my photo or status of the contacts Panel

  I don't have a display picture bbm Board and the State. I cannot access it and cannot access my photo or status of the contacts Panel. Help, please!

  Thank you!

  Then you can try upgrading the BBM to the latest version available for your device?

  Make that first make a local backup of your BBM contacts, after backup, delete or uninstall any existing version of your BlackBerry. On your home screen, go to Options > Advance Options > application > BlackBerry Messenger > delete BlackBerry Messenger of this list (highlight BBM press on the menu key and select delete)

  KB10040 : How to view or delete the application installed on a blackberry smartphone 

  Once it is perform a battery pull reboot by removing the battery while your unit is powered, wait a min, then reinsert back.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your device.

  _______________________________________________

  Please note :

  If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

  KB20554 : How to back up and restore the BlackBerry Messenger contacts list

• BlackBerry Smartphones Indian (Hindi) language support on Blackberry Torch 9800

  Hello

  I saw my colleagues read specifically the Indian language Hindi on their Blackberry smartphones. However, even does not work for me, in applications such as Facebook, instead of the local language it shows only special characters.

  I tried searching and found that we can add languages through the Desktop Manager > Applications > Langauge Support. However there is no option under Applications as language.

  Please help on this.

  Kind regards

  Julien

  Hello

  Hindi is supported on BB Torch(Read/Write). You can even type the keyboard to the Hindi screen.

  To install Hindi fonts:

  Go BB Desktop Software--> Applications

  In applications under Asian language press select and choose Hindi (click the sign '+' to download and install.)

  If you need other info email me at [email protected]

  Thank you

  Anurag

• BlackBerry Smartphones Can not put in place a personal e-mail account. I have only option to activate a company account

  Hello.  I've worked for a company and access enterprise server needed to receive e-mails from company on my Curve 9330.  When I need is more capability, I called my provider, Sprint and cancelled my plan Enterprise Server and was able to set up a personal email account.  I need to recharge the phone to the default values and now when I go in the installation program to configure a personal e-mail account I only get the option.  When I select the email icon I automatically join in a sign 'no active account' and wonder of my enterprice account activity by providing an email and a password.  I don't have these and my personal e-mail id and password do not work.  I looked through the forums and follow the suggestion which has not solved the problem.  I also called Sprint and confirmed I have more company on my account/plan, in addition to checking with my local cable/internet provider that they do not cause the issue.  I rebooted the device 3 times today and have not made any progress.  Any help would be appreciated.  Thank you.

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should contact your mobile provider for official support... but, this time, not only ensure that BES is deleted, but the BIS (BlackBerry Internet Service) is active, this is necessary in order to have personal email accounts on your BB device (as well as many other owners of BB services).

  Good luck!

• BlackBerry smartphones can't argue with BB OS 10 users

  Hi, please I need help. I couldn't argue with th user BB 10 series for over 2 weeks on blackberry messenger.

  I get their discussions but mine is not delivered to them. In addition, all groups on my phone wiped out. I tried to restore my most recent upward, but the issue has not been resolved. What can I do?

  Thank you

  chukee21

  Welcome to the Forums of the BlackBerry Support

  You receive a red X when trying to send messages BBM all BB 10 users?

  If you are then try to remove and reinstall BlackBerry Messenger from your device which helped a few users with the same question, to do that on your homescreen go to Options > device > application > locate and remove BlackBerry Messenger from there. After deleting to do a battery pull reboot as this device powered on remove the battery wait a min. then reinsert back.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

   

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your phone model. If the device for a restart prompt do.

  After you have reinstalled for your group problems, ask a member of your group for you invite.

  _______________________________________________

  Please note:

  If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in to your BlackBerry ID Contacts is restored back, but if you have any previous version then the first to make a backup local, you can save on your press card, see this KB for a help additional

  KB20554 How to back up and restore the BlackBerry Messenger contacts list 

• BlackBerry smartphones can not open my blackberry messaging

  Hi, I can't open my blackberry Messaging. If I restart
  it, I can open it. But when I want to search for contact by
  type the name of the contact, and then it's all of a sudden not
  work. It will not. Just from not moving and when I press
  the 'red' button, it goes back to the menu. But when I
  to open my blackberry messaging, it cannot. I have
  really need someone help cz it's urgent, please respond as soon as possible. Thank you.

  Since you just upgraded it, please try to remove instead and then reinstalling BBM fresh and clean. Make sure you first backup (locally) your contacts:

  • KB20554 How to back up and restore the BlackBerry Messenger contacts list

  Also, if you are a member of any group, you save them as well by using a selective backup of Desktop software:

  • KB12487 How to save the BackBerry smartphone data using BlackBerry Desktop Software for Windows
  • KB03974 List of database for the blackBerry smartphone

  Good luck!

• Pls Help blackBerry smartphones! 9900 pings and bbm normal message do not produce Z10 and Q10.

  I need some serious help here as soon as possible, I can't reach all my friends with Q10 and Z10 by bbm normal message on my 9900... It will always bring X nothing I try to send them a message bbm nomal and Pings. I will receive their own message, but my own come deliver it to them, I will also see their updates of the pm and the will to see mine too.  Pls help me.

  Hello tooblackish

  Welcome to the Forums of the BlackBerry Support

  Sorry for the trouble, but I noticed this same problem with few other users, who could not send pings to any BlackBerry 10 there BlackBerry 7 devices.

  To solve your problem, I suggest to re-install BlackBerry Messenger!  To do this on your homescreen go to Options > device > application > locate and remove BlackBerry Messenger from there. After deleting to do a battery pull reboot as this device powered on remove the battery wait a min. then reinsert back.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

   

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your phone model. If device reboot prompt do then sign in with your ID BlackBerry even.

  Try it and tell us how it goes.

  _______________________________________________

  Please note:

  If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

  KB20554 How to back up and restore the BlackBerry Messenger contacts list 

• Mirroring blackberries blackBerry smartphones

  I would like to 'mirror' a Blackberry. The idea is that I have two BB - one which is actively used and synchronization with Outlook and the other which is a spare drive which will be constantly updated with changes made to the other. If the primary fails the user captures just the spare wheel and it will have the same contacts/calendar/E-mail like other - a phone log is not important - we can swap SIM if necessary that two phones would be of the same ISP.  My thought was that the hot spare may be constantly locally directly connected to Outlook and in some sort the magic could do with this.  However I'm not stuck on that solution - I'm open to other ideas on how to achieve this. If this isn't the correct forum please tell me the right pair. Thanks in advance for any attention to this.

  Hi arlesterc,

  Unfortunately there is no way mirror 2 automatically BlackBerry smartphones, however, I may have a few options for you.

  1. you can use the BlackBerry Desktop Software to make frequent backups of the main unit.  This would allow you to restore the backup of the unity of "backup" if necessary.

  2 use the BlackBerry Enterprise Server (BES) to manage the devices on your network.  The BES does automatic backups of the active device wireless.  If this device "fails" or "dies", you can activate the backup device on the same e-mail account to restore the backup of the data.

  I hope this helps.

• BlackBerry Smartphones BB Curve 8520 (call and network problems)

  Hello

  Recently, my BB Curve 8520 got damaged by water & with immediate support from a local vendor, it got fixed.

  Just after 2 days, it has some issues of appeal & off-grid chess. To validate the question with the handset, I checked the SIM card even with other mobile & it worked perfectly.

  Now,.

  Should I go to an authorized service center to solve this problem?

  (If Yes, then please suggest a BB in Vadodara official service center.)

  OR

  Do we not have an easy solution?

  Thank you

  Kailash-

  Hi shahi_kailash

  Welcome to the Forums of the BlackBerry Support

  Check here and locate the authorized Service Center near you, service centers for the BlackBerry Smartphones in India . But FYI as much as I know they will fix all the water damage to devices.

  You can contact any local Mobile repair shop and see what they can offer. But more often in a water damage repair BlackBerry smartphone will cost a lot and you can't guarantee that it will work perfectly over a long period, you may experience the same problem right now or a new. So I think better to buy a new device or an opportunity instead of this unit damaged by the water.

• 'Security software audit' blackBerry smartphones frequently and can not stop it

  I have a Torch 9800 - that I bought second-hand with a full reset. I got all my contacts and details copied by my local orange store.

  I'm totally new to Blackberry, and I find it very frustrating with an action of 'Check' security software often happening on my phone. The screen goes black with the Blackberry logo, and a white line slowly updates. Everything that happens I can't action one of the buttons.

  I went to the Options > Security (no services) state information > Blackberry button > check security software

  It passes through loads of ticks and said passed safety tests. But this action has not prevented frequent checking.

  What I am doing wrong? Or what should I do?

  Well, it's completely different. If your device is second hand, so now you go ahead with the measures of the seller and the buyer steps in the public knowledge base article:

  Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

• BlackBerry Smartphones can not access Media card with BB Desktop or Media Sync 9700

  The other day I received a Reburbed Bold 9700 update.

  I use Ver 6 Deskstop OS and the 9700 is running device code latest version 5.

  I have a Kingston 4 GB media card that I know is in place because the 9700 recognizes it and when I go to files and select the media card, I can see all the files on the card and when I take a picture it is written on the card so I know that memory is very good and he sees the 9700.

  The problem I have is BB Deskstop or latest version of Media Sync to see so I can transfer files to and from my PC and the media card.

  The error message that I receive on the two applications, it's that I have to turn on mass storage Mode.  When I look at my memory settings:

  Compression - enabled

  Map of media Support - on

  Mass Storage Mode Support - on

  Auto enable mass storage Mode when connected - Yes

  I formatted the card successfully on the BB.

  I tried another card memory (2 GB) and also properly formatted as well.

  I also tried another USB cable into another USB port.

  I had a BB hard reset by pulling on the battery... several times.

  I had another before Blackberrys and have never had a problem of access to the media card.  I would have thought that it is easier on the 9700.

  I did search endlessly on the Web and saw other people with similar problems but many were so simple that the card is not seated properly and it also had the symptom that the BB is not recognizing the media card.  My BB recognize media cards and use them, but I can't access the card through my PC.  I understand that I may not see a pendrive pop up in Windows Explorer, but I can't understand why the BB Desktop or Media Sync cannot access.

  I know that both of these applications communicate to the BB cause I get requests for passwords and the desktop, I can view all my applications and I used to update the device until the last OS level during the troubleshooting process.

  I just wanted to see if anyone has experience this problem and has tips, if not I will contact AT & T or go into a local store to see if they can help.  I just think I'm missing something that I can take care off instead of my own.

  Thank you!

  Hello

  Have you tried to connect the device on another computer?  If another computer to recognize the device, it may just be a case of bad USB drivers on your computer.

  Here are some KB articles that may be able to help:

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  KB10312 - impossible to display the map of support using the BlackBerry smartphone

  You also need to remove the USB ports on your computer (using Device Manager), and then restart the computer to reload the correct drivers.

  An alternative to this is to simply use a microSD card reader which allows you to use the microSD as a flash drive.

  I hope that this info is another starting point for you!