BlackBerry Smartphones No sound on my phone

My phone is only a few weeks old, but it won't play any sounds.  When it rings, no noise.  When I try to listen to music, no sound.  I put the ringtone on Loud, but it won't play anything.  I had played a few MP3 files before that happens but I don't know if this is the problem or not.  Help, please.  It's frustrating.  Thank you.

You not answered my first question.

I would return the unit. There is obviously a problem.

Your dealer will be a simple exchange of devices, if so this is all new.

Tags: BlackBerry Smartphones

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