BlackBerry® Smartphones Pearl 8100 phone deletes text and e-mail below 400 k, 'known problem '?

Similar Questions

• BlackBerry Smartphones Newb Help: Red indicated SMS and e-mails

  Hi all

  I googled and searched the manual (obviously not very good!) but have not found what I did here. I have notived that I have a red outline around my SMS texts and emails. I didn't notice this before. I've only had this camera for a few weeks and I'm learning again all the in and outs. I appreciate if someone can point me in the right direction. Tahnk you in advance and have a nice day!

  Michael

  Text messages have a red box around them.

• Series blackBerry Smartphones Pearl 8100 - "error backing up databases"

  Have uninstalled and reintalled office, software have removed and reinserted the battery, have updated phone and stops each time to the data area of the web browser with "backup of database error."  I'm so frustrated I would like to back up my phone.  Old Pearl works, this one-8110 - not so much.

  Thanks for any help

  

  Hi and welcome to the Forums!

  Here's a knockout who talks about your situation:

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB16280&SLIC...

  I hope this will help you.

  See you soon!

• BlackBerry smartphones had my phone 5 minutes and it already broke

  So my last blackberry which was exactly the same model (9360) was broken, so I called my provider and they sent me a new handset today and I just put my phone and he broke already, the first thing I noticed was wrong with it was after about 1 minute to have, when it wouldn't let me scroll among the trays with all the applications on the top bar where I can access to the options and then he decided to work but it froze quickly again, this time the trackpad was paralyzed and I could not scroll at all, but the phone it's self has not been frozen because I could always select return etc.

  I tried the battery pull and has not always helped and I'm about to throw my phone out the window...

  Is that what I can do to fix this problem or do I call BACK to the top of my career and have ANOTHER replacement sent to me after not even half an hour to receive my first replacement?

  I would like to do a reboot on the BlackBerry this way simple: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.

  Then after that it is clearly restarted, leaving the camera for five minutes for the activity of initial data stop and the device should be usable.

  I hope that you have not received a replacement with a bad trackpad, but if you have, you definitely have a grievance with your mobile operator for replacement and get an Exchange once more. Sometimes things are just snake bit.

• BlackBerry smartphone how to set up internet and e-mail?

  Hello!

  I recently bought a BB 8300 BES (I guess) and West no way to configure it! All I can do is to activate email business (which I did not), and theres no option of browser or via e-mail (I can not add email accounts)! Is it possible to change to BIS? My ISP gave me all the info I have to configure my device, but I can't find where.

  Thanks a lot for your help!

  If your provider has only a BlackBerry of pay-per-use plan, not a data plan unlimited BlackBerry? When you talked to them how did say you must configure e-mail accounts?

  BES or BIS isn't the software, just the 2 types of plans you can choose from. With BIS, you can configure up to 10 personal email accounts, browse the internet and includes the package data unlimited (generally excluding text messaging). With this plan, your Inbox of your e-mail account synchronizes with a BlackBerry. All data must be synchronized via a wired connection with the Desktop Manager software. The price of this plan is usually about $30 (depending on your operator).

  BES has all of that with the addition of the messaging capability of installation on the device company. If your employer has a BES (BlackBerry Enterprise Server) all data allows to synchronize the BlackBerry wireless. The price of this plan is usually about $ 45 (depends on your operator).

• BlackBerry smartphones, creating an Inbox for SMS and MMS text messages

  I followed the instructions on the creation of the separate Inbox and it does not seem to have worked for my text messages and e-mails appear in the same basket when I create separate option, a separate icon does not appear on my blackberry. Anyone knows or knows where is this separate Inbox?

  Hi and welcome to the forums

  Make sure that the parameters are used:

  the main line is KEY MENU - OPTIONS - GENERAL OPTIONS

  SEPARATED FROM SMS AND EMAIL INBOXES.

  Remove the battery while the device is activated, replace after one minute,

  Let the device reboot 1-3 min, retry the function that was the problem

  Please let me know!

  Thank you

• BlackBerry Bold 9000 Blackberry Smartphones - could not load any software and unable to use the phone

  Hello

  I have a blackberry bold 9000 and has been updated from the last app on this subject yesterday. Due to the low battrey my laptop turns off until the software has been installed to prperly. I tried the following:

  (1) to take the battrey and turn on the phone and tried to load the software again but that doesn't seem to work because the software does not recognize my phone it says unknown device.

  (2) I tried to use the option of updating the Web site, but also, which doesn't seem to work

  The display shows the following message appears when turned on.

  The application's permissions:

  The driving security application tries to access the information from the phone. I can't move the trackball on the appropriate option.

  Not really sure if there is a way to solve this problem.

  Help will be very appreciated. Thanks in advance.

  Concerning

  Ashish

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life.

  Just unplug and let the process finish completely.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
  http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
  Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

• BlackBerry Smartphones something happening to my text messages.

  Hello.  I'm new here and this is my first post.

  Last week, I receive text messages that disappear before I had the chance to read.  In addition, people have told me they sent me text messages, but I never.  I sent text messages to myself from another phone just to confirm that I am receiving them and that they are removed until I get to read.  Even when I delete everything in my Inbox, I still have the same problem.  My phone also receive emails and SMS.

  Any advice greatly appreciated.

  J

  You are facing constraints of memory in your device. Perform the following steps-

  1. Give a soft reset by removing the battery for 30 sec.
  2. Check the amount of memory is free in your device to Options -> status -> free memory. To view all aspects of database go to Option -> status -> click on the Menu button and then select the database size
  3. Remove the less frequently used application. To remove go to Options -> Advanced Options -> Applications -> highlight the application you want to delete-> click Menu , and then select Remove
  4. If you stored your image in the memory of the device to move them to your media card

  Check the below knowledge base-

  Call logs and SMS disappear when the BlackBerry smartphone is low on memory

  E-mail messages are removed from the BlackBerry device

• BlackBerry smartphones may not call, even texts

  Hey geniuses BlackBerry,.

  I scoured the forums and can't seem to find a situation like mine, so that's.  I will try to be as accurate as possible.  I have a 8100 Pearl who is suddenly not spend or receive phone calls.  I did some 'new' things today with him then maybe one of them triggered it.

  I tried to connect my Pearl to my computer with a USB cable to access a few pictures on it for the first time today.  I realized that I didn't have a media card, so I thought that I could access it in the Desktop Manager, but unfortunately my computer does not recognize that I had plugged my Pearl.  He did, however, continue to make those computers grateful noises do when a disc is inserted and removed.  The noises that happened over and over again.  Then, the best part: my computer screen went blue and said (I don't remember Word for Word) there was a kind of "software bug" we found who was related to the BlackBerry device and had to do a memory dump.  The computer fine and somehow, nothing is lost.

  I only did texts on my phone today so I have no way of knowing if I had the ability to the appellant when I woke up this morning.  I had call capacity last night, however.  A friend tried to call me and texted me that he kept getting an "error message" whenever it did, at the moment, I can still send and receive texts.  When I try to make a call about 2 seconds ago from this light, background noise of static-y connection, then it disconnects; I get no messages telling me that there was an error or anything else.  He ran an analysis of security a few times after that I put the battery and card SIM that doesn't happen when I turn on my phone normally, so I don't know if this is notable or if this happens usually when the card or the battery came out and replaced.

  I seem to not have adequate (3 bars), there is no red "SOS" on the screen and the wireless is turned on.  When I got the phone I had the problem with "SOS" signal, but have not had anything since then; It has been a few years since that happened.

  I have removed and reinserted my SIM card, removed my battery for 30 seconds and reinserted and tried to go through the menu 'Options' to try to discern if it is not apparent that I turned off or on low (I had no idea what I was doing).  I'm at the point where I am ready to start sacrificing things to the gods of BlackBerry to get my calls abilities restored, so if there is someone who can offer me a solution less violent I would be very happy.  Also, if you have an idea about what happened with my Blue's computer that's cool too, but I'm more concerned about the problem by calling.

  Thank you

  Casey

  Hi Casey and welcome to the forums,

  Since you have already reset your handset to reinsert the battery.  I would first of all to distinguish whether it's your card SIM or Blackberry problem.

  You can put your Blackberry SIM in another phone, for example Nokia, to ensure you can make and receive calls to exclude, it is a card sim or network problem.  If you can not make calls on your Nokia phone, simply contact your carrier to find out why, could be they banned your access or sim error of voice call.

  If your sim card is very good, there are two possibilities

  1. If you use your blackberry with BES, your COMPUTER administrator can have banned users to voice calls, check with him or her, or compare it with other users of blackberry with the same strategy (BB, go to > options > security options > and check the name of COMPUTER policy with colleagues who can make calls)

  2. problem with your blackberry software problem, I suggest you to recharge or upgrade your device software.  I noticed that you mentioned that your PC is unable to detect your device properly, please follow this KB to reload the software http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB10144

• BlackBerry Smartphones cont enter email or texts please help!

  Hi, im abit new to BlackBerry and phone was doing well, this afternoon, I can not get into my emails or text messages, I can click on the icon for the two but so it's like it has frozen on me, and I have to press the button red power of appeal to get the icon! not sure if I've done something, but been trying all afternoon and no luck, if anyone can help me I would be very grateful.

  Thank you very much

  Hi and welcome to the forums!

  Try a traction battery (hard reset) as a first step.
  Thank you

  Bifocals

  KB02141 How to reset a BlackBerry smartphone

  No data will be lost when you do the following: remove the battery while the device is activated.
  Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected.

• Update device software BOLD 9780 blackBerry smartphone does my phone useless

  I upgraded my software for phones device yesterday after receiving a message to HIGH PRIORITY of my service provider to make a upgrade(EE/Orange). They stated that it was a mandatory update for Blackberry.

  After trying for hours to do on the network, it did not indicate "can't connect to the server upodate, please upgrade using your PC using Blackberry Desktop Manager".

  This was my next step.

  * I have backed up my device (yesterday) via BDM (desktop Manager)

  * Click on search updates

  * follow all the links on my BOLD 9780 device through blackberry Web site

  * Click on the link to check my device to update, get informed me "an update is available"

  * A method to update.

  The update returned with an error stating: "Options only 19 times out of 20 have been restored"

  Since then, my phone is unusable. The menu freezes, I can't highlight the options I get no blue outline around the menu options. my text does not work, I can not enter anything, type anything, the phone is constantly freezing and reset.

  I tried to reinstall the update that crashed the phone completely with "" "white screen of death'" ' showing error 507...  Please visit www.blackberry.com/507

  
  This page does not exist!

  I tried again to make an update and got my phone back, but with all the same problems of menu.

  I did restore my device from yesterday. Got my return of data personal, but phone still jumps in all directions, text messaging does not at all.

  I unplugged the battery lasts repeatedly reset and soft reset.

  I tried again to reinstall several times the device software and useless.

  I haved called my service provider and they said his broken blackberry, name of the contact.

  I contacted blackberry support pay crisis (01753 558410). They me redirected to support orange tech who were still more useless than before!

  they gave me the web address: http://uk.blackberry.com/support which was not helpful

  So I did spend the whole day. Finally, picking at the drop of water that brings me here (even tried twitter!)

  I can't do yet a security wipe because I can not enter "blackberry" because he is back with "input error, field application for closure" and even if I type, I can not see the text and continue by clicking on "wipe security."

  current software status is:

   

  B.O.S. 6.0 bundle 2949
  

   

  V6.0.0.668
  

  platform 6.6.0.236
  

   

  PLEASE HELP ME!
  

   

  My phone worked ok before that!
  

  A little advice.

  Not to go near the upgrade:

  9780jAllLang_PBr6.0.0_rel2949_PL6.6.0.236_A6.0.0.668_Orange_UK

  For 9780's "BOLD"

  use:

  9780M_PBr6.0.0_rel3170_PL6.6.0.252_A6.0.0.756_Vodafone_Spain

  After BBSAk to wipe your phone.

  It works it seems so far... perfectly...

  There may be bugs in rel 2949

• County e-mail blackBerry Smartphones don't compensation not even if e-mail all read or deleted

  Hi my BB bold 9900 has an email account of 1 poster despite ther is no emails in the Inbox can you please advise how I can delete it please

  Tips to clear the message unread... try them in the order.

  If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

  Try these options:
  The main Messages folder and select today's date, click on the menu button and then select Mark prior opened.
  * Hard Reset BlackBerry now ALT CAP (right Shift key) and DEL (or with the BlackBerry power, remove the battery and reinsert the battery)
  Messages > saved Messages
  Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
  * Scroll at the top of the folder, on the title menu, click or tap to MARK PRIOR OPEN date
  Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
  * Connect to Desktop Manager > backup/restore > advanced. On the right pane is the list of the data on your device. Scroll to the e-mail highlighted messages database, and then below, select TRANSPARENT. This will clear your system of all messages.
  * Clean and reload your OS.

• BlackBerry Smartphones Pearl 9100 OS 6 Dial - Up Networking DUN (how is this possible with Telstra) for Mac Wireless Modem

  Hello

  I would like to know how can I have dial-up networking (via my Pearl 9100 OS 6 as a modem for my Macbook Pro 6.2 wireless) and also the information that should be applied for Telstra Australia...

  Thank you

  Hello and welcome to the community!

  Reference:

  • KB19641 How to configure a BlackBerry smartphone as a modem attached to a Mac

  Note carefully please that this feature requires your service plan to include the ability... not all levels of service include plan, and not all carriers offer. In addition, sometimes additional software for your computer must be obtained from the carrier. But, carrier specific questions should be directed to the carrier... here, we can only give you the credits information... your operator must provide you with all of the specific information required.

  Good luck!

• BlackBerry Smartphones restart clock icon popping up and battery drain

  My BOLD 9650 seems to be constantly rebooting. I'll see the clock icon running (same as on reboot) pop up randomly and the dough runs very quickly. This could be the cause and what can I do to prevent it. I'm on OS6.

  You may installed applications?

  Back up and conduct security wipe. Does not restore your installed applications. See the following articles.

  • How to back up data from smartphone BlackBerry using BlackBerry Desktop Software for Windows
  • How to delete all data and applications in the BlackBerry smartphone using the optio security wipe...

  See if there still exists. Otherwise, let us know.

  Thank you.

  Good luck!

• BlackBerry smartphones I can´t delete a photo. MSJ: (the file is currently in use)

  Hello! I took a few pictures with my BB cam, a few days later, I decided to delete these images, but every time I try the BB see the mw a message that says:
  "The file is currently being used"
  If I select OK; It does not remove it and this is the only option to select. Could someone let me know what can delete?

  Advanced thanks.

  Hello

  Assure us that first that no other application is using the file.

  Start your Blackberry in safe mode.

  Use the option of the Explorer in the main menu of the media to locate and delete the file.

  (Procedures with pictures are listed below).

  When you are finished with the file, and then restart (battery pull) your device in normal mode.

  Let us know how it goes!

  Thank you

  Bifocals

  How to start a BlackBerry smartphone in safe mode

  Explore the map media and internal memory content

  How to remove files from a BlackBerry smartphone