BlackBerry Smartphones Play Button 9300 problem

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• Problem blackBerry Smartphones play music

  I have problems playing music on my 8330. When I arrive at the end of a song, the player will stop with just 2 seconds left, or the machine will stop and re boots as if I made a sweater battary.

  It started as soon as I loaded the new blackberry software verson 4.5.0.127

  I got a replacement Bell 8330, but the problem persists.

  Re, I formatted my memory card, and even deleted all the music files and load them again with the Roxio software. No luck

  I loaded one of the songs on my 8330 wife and it worked fine.

  I have a replacement blackberry again when I'm back from my next shift, but I'm not convinced that this will solve the problem.

  Does anyone have any suggestions?

  Thanks for the tip.  I tried this morning and still had the same result, but I could see more details on media files.  Specific, I have seen that almost all media files were Windows Media files (only a few were MP3).

  I've tested a few and I saw that the MP3 files play without any problem.

  I converted my music files and that seems to have solved the problem.

  So for anyone having the same problem, try to look at the details of the file.  If it was registered as a wmv file test convert to MP3 (your Roxio software can do this re loading files) and you can have the fix.

  If someone can tell me why does not support the new media player wmv would be great.

  Thanks again

• BlackBerry smartphones, I much ti problems sync my 9790 with Outlook...

  Hello, I have a lot of problems to synchronize my 9790 with Outlook. Schematically: 9790---> Outlook Outlook-/ /---> 9790. It is not bidirectional. Similarly, I checked an excessive battery consumption. I am very confused on this issue. My camera has only a few months. My last question is: is version 7.0 operating system? I appreciate all the help and information. Thank you

  Hello and welcome to the community!

  You have provided limited details, so my responses will be basically guess... I hope I'm close...

  yellowsubmarine wrote:
  Hello, I have a lot of problems to synchronize my 9790 with Outlook. Schematically: 9790---> Outlook Outlook-/ /---> 9790. It is not bidirectional.

  KB03315 How set up the synchronisation of data using BlackBerry Desktop Software organizer

  yellowsubmarine wrote:
  Similarly, I checked an excessive battery consumption. I am very confused on this issue. My camera has only a few months.

  Age of your device is not relevant. If your usage patterns consume a lot of resources, it's the situation. But I have no way of knowing what your habits are, so I can't guide you. Basically, however, you will need to find out what is 'normal' for your usage patterns and then only worry when things diverge significantly from that. If it means charge 3 times a day due to a very intense use, that's what it means.

  • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
  • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone

  It is always important to correctly close applications when you are finished with them. Using the back or on the red button won't do that - those leave the app to decide what to do... and some let themselves memory-resident, consumes resources on your BB, slowing down the overall performance. On the contrary, to close an application, tap on and select 'Close' or 'Quit'... which force the application to be closed, freeing resources for your new use it consumed. Some applications will always be running (in general - BBMessenger, browser, homescreen, phone and Messages)... but, you should always close them properly - especially the browser... If we leave on a web page, it will not consume only additional resources, but the power of the battery as well.

  In addition, each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy. Some have taken to do this on a regular basis as a preventive measure... some as often as once a day. Others got the app QuickPull to automate a simulated Batt Pull.

  yellowsubmarine wrote:
  My last question is: is version 7.0 operating system?

  KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  Good luck!

• BlackBerry Smartphones lock button does not work after update

  Since the last update on my Blackberry Bold 9780 the 'lock' button no longer works.  How to solve this?

  You can try without decommissioning of your BlackBerry smartphone to the previous version to test it for me?

  Plug your smart phone BlackBerry on your PC and then launch the BlackBerry Desktop Software.  Before you do anything that this, backup your device.  Then click on the device and then update.  Choose see other Versions in the pop up screen then choose 6.0.0.461 from the list.

  If you can try this when you have the opportunity, so I would like to know if the lock button works, it will be useful in the diagnosis, be it a bug of software or a physical problem with the device.  You can let me know the results.

  Thank you!

• BlackBerry smartphones is this a problem with my Bold 9700 flash memory?

  A few annoying problems recently with my Bold 9700.

  First, my Blackberry has suddenly started to massively delete recent appointments in my calendar, which will attempt to remove them from my Outlook calendar when I synchronize the device to my laptop.  This has not happened before, and I checked to make sure that the schedule is set to never delete nominations, and it is set correctly.

  Second, my Blackberry App World application (both on the device and online) does not display one of my installed applications, except one, but they are all still on the device and working properly.  I'm 18 apps installed from BB App World, beyond the pre-installed applications on the device, which are less than 10 MB in total size.

  The reason I think that the problem could be linked to the internal flash memory is that whenever I want to install an application, I usually get a message indicating there is enough memory and I have to uninstall some other applications to free up space.  When I checked my memory earlier, he said that had less than 1 MB.  I restarted the machine and now it tells me there is 12.2 MB of available space, which always seems incredibly low for me since I installed only about 10 MB of my own applications.  So, I delete the file all attachments of the device and do not keep e-mail on the device beyond 30 days, and all media is stored on flash cards, not in the device memory.

  The most important question I have to solve is how to prevent the device to delete data from calendar (it keeps recurring appointments, but has been deleted and everything before about two weeks ago).

  Hello

  It's an automatic protection mechanism with BBs. During the AppMemory (not the device, no media memory card memory) get low, the BB must start deleting things to preserve its ability to operate. Unfortunately, he really can't go after data... it can't really go after installed applications. Here are some tips to use:

  • http://www.BlackBerry.com/BTSC/KB15345
  • KB02843 What is the function of low memory manager on the BlackBerry smartphone
  • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
  • • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone
  • KB10183 E-mail messages are removed from the BlackBerry device until the messages expire

  In addition, it is always important to correctly close applications when you are finished with them. Using the back or on the red button won't do that - those leave the app to decide what to do... and some let themselves memory-resident, consumes resources on your BB, slowing down the overall performance. On the contrary, to close an application, tap on and select 'Close' or 'Quit'... which force the application to be closed, freeing resources for your new use it consumed. Some applications will always be running (in general - BBMessenger, browser, homescreen, phone and Messages)... but, you should always close them properly - especially the browser... If we leave on a web page, it will not consume only additional resources, but the power of the battery as well.

  Now, AppMemory is not just for the apps... the real BB operating system is here as well. Depending on the options you have included, which might be things bloating as well.

  Good luck!

• BlackBerry Smartphones BB Curve 9300 white screen

  Hello

  My BB used to plant recently and does not start until I have remove and replace the battery, yesterday I was on a call when it crashed I have replaced the battery, but he would not return to the top!

  I read the previous posts however I could not find a solution, I know that this is not a screen problem because when I blace battery I get "Blackberry" and the loading bar, it loads for 2 ~ 3 seconds then the white screen, seen a lot of posts to check the application loader but I don't have it on my PC.

  My PC cannot connect to the device, I removed the battery and plugged to upgrade, but my BB is on the latest version.

  Help, please...

  OK... Thank you... but...

  ali25783 wrote:

  regarding the links earlier, they did not

  The links themselves did not work? Or you were able to get the articles, but the information contained therein were not useful? I can't say enough...

  ali25783 wrote:

  I have not apploader on my PC if this is helpful to all.

  If you have installed, your PC, the desktop software and/or a bundle of BONES for your BB, then you apploader. Reference:

  • http://supportforums.BlackBerry.com/T5/desktop-software-for-PC/cleanly-quot-starting-over-quot-with-...

  But, to start your diagnostic efforts, I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  If there is no Safe Mode, I suggest that you test to see if your battery is causal. Please try this sequence... Note that, throughout the entire 4h15m process, your BB must be directly connected to a charger checked (not PC USB, not a docking station):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charged battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem. Carefully note please that 'new' and 'know' are not necessarily the same things. Although rare, a 'new' battery could certainly be defective. On the contrary, the easiest (and cheapest, btw) method to perform this test is to find someone with an identical BB which has no problem... trade in batteries and see what happens.

  Otherwise, then you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• BlackBerry smartphones 'there is a problem with Blackberry App World. Please try again. »

  Whenever I try to download whatever app world or click on my world, he always says 'there is a problem with the Blackberry App World. Please try again. "I can't download apps because of this, and I have consulted with my carrier in this respect. They said I should be able to access the universe of the app by wifi since I'm subscribed to a data plan Blackberry (BBM). They don't know what to do with my problem anymore. Everything else works except the app world. Help, please. BTW, I'm trying to access the app through a mobile internet captive universe. That this has something to do with it?

  Hi trishthestranger

  Please uninstall AppWorld options > device > application management.

  Scroll down to BlackBerry AppWorld > delete.

  or KB10040 : how to view or delete the application installed on a blackberry smartphone

  Perform a restart on the BlackBerry this way: with the phone smart BlackBerry turned on, remove the battery for a min. and then reinsert the battery of waiting until it reboot.

  Now, since your browser BB go to thewww.blackberry.com/appworld and install again.

  After installation go to app world and see if you are able to download on a PC, you can also try to scan the barcode of this application, it will request a download link on your device. Please try it and let us know. But like I said try to download Over the Air.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones there was a problem during the installation, please try again

  PROBLEMS OF THE APP WORLD... I get "there was a problem during the installation, please try again" when you try to download the app updates or download new applications of any kind. I tried to return the service directories and empty the cache. I also called my service provider and they offer no help for me. Is there any solution for this or does have the phone must be sent in the RIM, I always left a guarantee. PLEASE HELP ME WITH THIS PROBLEM!

  Hello carckberrypie,

  In this case, I would recommend wiping the BlackBerry smartphone. To do this, we would need to back up the BlackBerry smartphone http://bit.ly/aSediX

  Once saved, please follow the link below to do a wipe of your BlackBerry smartphone security.

  Link: http://www.blackberry.com/btsc/KB14058

  Test the BlackBerry smart phone and do a selective restore as described below.

  Link: http://www.blackberry.com/btsc/KB10339

  Thank you

• BlackBerry Smartphones BIS service indicator problem

  My carrier: DiGi Telecommunications Sdn Bhd

  Information model: Blackberry 8520 curve

  OS v5.0.0.1036

  Platform 5.2.0.104

  Free application memory: 81.9 MB

  Problem: Having a BIS service arise not from the 'edge' to every time "EDGE" lights up when the

  Mobile. Just upgraded to OS v5.0.0.681 a few days ago & found out of this problem. The

  indicator will be displayed after a traction battery or a manage connections setting to turn off

  & suite again.

  Hi and welcome to the Forums!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your carrier for formal support.

  Good luck!

• Torch 9800 blackBerry Smartphone email not showing problem!

  Hello world

  I got my BB Torch 9800 for a few months. Already used to work properly, all my emails used appears in the messages folder. But these days, when I get emails my bb flashes red and it shows on the top of screen email icon. But when I open my messages folder shows an empty without any email folder, even though I can see the icon of e-mail showing pending emails there. I'm aware of this option which, if I press menu bb and then tap show all, my e-mail address with my name will appear. This way I can display the e-mails received. But I don't want to use this option, because I prefer all my emails go to the messages folder, that way I can have more space to download other applications. Please help and any advice would be much appreciated. Thanks in advance

  Note: if I recharge my camera all e-mails shows up in the messages folder. I don't want to reboot my device whenever I face this prblem.

  Is my QUESTION HARD to ANSWER? No one's taken the trouble to give me an answer, why?

  Hey hamdi,

  Welcome to the forums.

  You might have a problem with your database of Messages. Try to clear the database and tests of new messages.

  How to clear data from the BlackBerry Smartphone user

  Note * delete this database will delete all messages on your BlackBerry smartphone.

  You can backup your BlackBerry first following this article, but want to test before you restore all the data.

  Here's how to make a backup of http://bbry.lv/oPVWXc, here's how to restore http://bbry.lv/qgQxLo

• BlackBerry Smartphones e-mail synchronization - problems sending/reception of the BB and Hotmail emails

  Emails sent from the computer using Hotmail do not appear in the BlackBerry smartphone. However, e-mails sent using BlackBerry device appears in the device as well as in Hotmail and the same is true for all incoming mail. The only question is sent with mail from Hotmail, which items do not appear in the device. I tried options email reconciliation, but the problem persists.

  For your info, I use BlackBerry Torch 9800 and my ISP is Etisalat in the United Arab Emirates.

  Hi and welcome to the Forums!

  From what you describe, it's WAD - work as designed... see this KB for reference:

  • KB05133 Features of the BlackBerry Internet Service email reconciliation

  Good luck!

• BlackBerry Smartphones Bluetooth/s connection problem.

  BlackBerry 8220 Pearl flip on network Orange:

  Everytime I try and you receive a file it just won't let me. The green check mark and I wonder a passcode for both devices. Even when password entered it just says 'fail' (or something like that) so I did not wrong password what is the likely problem or the fix for this please?

  If I had the wrong password for my 8220 a) which is the default provided with the phone and b) how I could change me if I don't know that I'd put it please?

  Another strange thing is if people try to send me Bluetooth transfers and I'll connect my phone doesn't send them my contact list, it's very frustrating, any ideas please? I'm getting a little tired by telephone with this problem and if I can't fix them I'll take another brand of phone when my contract is up, anyone else facing things daft spoiul another nice phone?

  All grateuflly even received help, thanks in advance.

  Hi and welcome to the Forums!

  See this KB:

  • KB05409 Transfer a file using Bluetooth technology between two BlackBerry smartphones

  Replace the instructions appropriate for your other device instead of the transmitter unit KB section in the KB. Do not jump 'BT help to receive' step on the BB receiver... nothing will transfer if you do.

  Good luck and let us know!

• Question of synchronization to blackBerry Smartphones: there is a problem connecting to BlackBerry App World. Please try again.

  First of all, I have never had this problem before when you try to install the apps from the app world.

  I am trying to download WhatsApp Messenger through App World by clicking Download, and then by clicking on the button 'Sync '. I'm then prompted with the error "synchronization problem: there is a problem connecting to BlackBerry App World." Please try again. ».

  Screenshot: http://goo.gl/RSx8v

  App world tells me on the right side of the page that my machine is connected (which is) via the USB port. I tried the phone turned off, taking the battery for more than a minute to be sure, restart the phone, restart the computer and try again with no luck.

  I also tried several browsers, Chrome and Firefox.

  I found this page which tells me it could be a firewall issue, http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB27184&sliceId=1&cmd=displayKC&d...

  I therefore disabled my firewall and still had no success. This gets really annoying, and my blackberry seems to have stupid questions like this forever.

  Anyone got any ideas on a solution possible?

  Thank you.

  I tried in IE and it works. Went back to Firefox and Chrome, and it does not work. But the interesting thing is a friend tried his blackberry on my computer and it works fine in Firefox.

  EDIT: I found the problem, I deleted the App World Plugin from my computer and reinstalled Firefox and it works. Why it does not detect that I use a plugin obsolete?

  Anyway, problem solved.

• Word of blackBerry Smartphones for go attachment problem

  Hello world

  I hope someone can help me with this problem. I have Documents to go Version 1.005 installed on my 8900. I can access the program without any problem, but it do NOT open or acknowledge all the Word documents that are sent to me via attachments to emails.

  The attachment is displayed as one? and I said 'this type of attachment not available on your device' and 'you are about to download a file that cannot be played on your Blackberry device' when you try to download the file.

  I can create a Word doc on the phone and check it but when I try to send it to me it tells me that 'the Document Conversion has failed.

  I moved the same word docs to my phone via the USB port and store the media card and I can't open them no problem, this is not a problem of file.

  The problem is with the conversion of the attachment from the device by email so I guess I have a wrong setting somewhere.

  All can help me with I / change in order to fix this?

  Your question is not Word to Go... Just got the phone with rim... Have a BB 8900 (t-mobile), new as of 11/02/09.  For Outlook 2003 (and), you will need to change the "plain text" option of HTML or Rich Text... In outlook, go to tools-options-mail format - choose "plain text" in the menu drop-down... Click apply... then try and send a word doc to yourself to your home e-mail systems... My problem (same as yours) works perfectly... it did take a while for the rim to realize what was going on.  The 8900 is a great phone.

• Music of blackBerry Smartphones play/end

  I'm enjoying my new blackberry curve. I added the music on my blackberry. I can play music. I can turn the music off. I can contiue playing music while doing other things. However how to stop music without turining the phone is off. I'm obviously dense but nothing I've tried has worked so far.

  In addition to this solution if you really want to stop the song, rather than a break, the button to the right of the button play/pause sqaure actually "cease" the track of the game.