BlackBerry Smartphones purchased new "BOLD" seems today - opportunity.

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• BlackBerry smartphones with new "BOLD" - desperate Please HELP restore historical Email with BES

  Hi all

  This is my first post. I'd appreciate any help that anyone can provide. I use a BB 8800 GSM for 2 years and was just delivered a new BB Bold 9000 GSM. I use it mainly to work with our email of the company, as well as for the address book and shared agendas. My company uses Exchange 2003 and Blackberry Enterprise Server, which I can only guess is 4.0 or 4.1. I am

  As I said, I use the BB for work and like having my available historical email because I often need to find old emails when not in the office. I saved the 8800 using the SW Desktop Manager v4.6. I also did a switching device using the DM software, while both devices were connected to my laptop via USB. He successfully restored data on the "BOLD". However on the "BOLD" I can't send or receive e-mails with my work email. I can make calls, send text, browse the web, send email from my Yahoo account which is also configured with the BB.

  I also connected to Blackberry Internet service page and updated my device on the wireless network and updated the maintenance book. This helped my account Yahoo work on the BB. However, I am still without corporate e-mail.

  My question is do I have my BES administrator to make a change on the BES? He needs to make an enterprise activation? If Yes is there a way to make the EA and always keep my historical data via Desktop Manager backup & restore process?

  If the BES administrator needs to do an environmental assessment can anyone provide detailed instructions so that I can help him or tell him in the right direction? He believes he needs to delete my account and create a new one. I was told it may need only to update or change the PIN associated with my profile.

  Any help or input would be appreciated especially experiences BES administrators. If you need more information or have any questions please fire away.

  Thanks in advance!

  You connect the BlackBerry to your work PC when you have used the device switch Wizard? If so you are invited to implement using PIN code (in bold) of the new device, and then generate a new encryption key? If yes then which should have completed the activation process to activate the "BOLD".

  If this does not happen your IT Department can issue you a new password to activate. After they do that you just have to go into Options | Advanced options | Enterprise activation and enter your corporate email address and the password, they give you, click your menu button, then choose activate. This will activate the "BOLD" to receive your business data.

• BlackBerry Smartphones Black Berry Bold 9900 only able to ring if number in phone contact list

  Black Berry Bold 9900 only able to ring if number in phone contact list

  can someone help me solve the problem above his on optus and has just the stock of claims on this subject.

  Would appreciate any assistance.

  Perfect phone in all other respects.

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• BlackBerry Smartphones active new SIM - now phone SOS only

  Hi all. Have a little problem. I had to go back to an old 9700 When my current iPhone broke. I needed a new card SIM from the iPhone using a different card. When I called Rogers to activate the SIM everything was fine for about a minute. I received texts that were pending since Sunday when my iPhone broke. I had full bars etc. Once a minute, he went to SOS only. While I was on the phone with Rogers Tech Support I have reset and removed the battery and SIM and all the things they wanted me to. Everything looks good on their system, he said that the problem must be with the device.

  A bit on the device:

  Originally with Mobilicity in 2009. Opened and used with the wind. My father then used with Rogers and Fido. Since Sunday, when my phone broke, I used SIM card of my brother-in-law (he just swung at Rogers to the wind, but his plan has always been paid until the end of September) and the BB worked very well. If it worked correctly with a Rogers SIM.

  Now, I get the same problem with my brother-brother SIM. SOS only. No connection. What happened when active Rogers SIM card must have done something to the camera itself because now it does not connect to any of them. That both SIMs work as I have tested both in my wife's phone.

  The guy on the Support of Rogers suggested that perhaps the closed phone itself - but when I enter the settings advanced for the SIM card that everything is disabled in customization... so it appears not to be locked.

  He said that I should try to reinstall the OS, but that it will block the phone and I need to unlocked again.

  Is there anything else it could be? Will reinstall the OS relock the phone? Any other suggestions?

  Thank you very much!

  Hello

  jvnanu wrote:

  The guy on the Support of Rogers suggested that perhaps the closed phone itself - but when I enter the settings advanced for the SIM card that everything is disabled in customization... so it appears not to be locked.

  He said that I should try to reinstall the OS, but that it will block the phone and I need to unlocked again.

  Is there anything else it could be? Will reinstall the OS relock the phone? Any other suggestions?

  First this... avoid this tech Rogers like the plague. He has no idea what he's talking about. All what he told you is simply not possible. Once MEP unlocked, a BB device can blocked at the factory. Nothing of what you have done or the facilities of any OS can relock a BB.

  I'd rather a complete security on the Device Wipe:

  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe

  Otherwise, a ResetToFactory WIPE:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  After each one, put it in the SIM card and switch on the device, and then make sure that the voice is through Rogers. Only then start to worry about getting all the data to work (if you subscribe BIS, in other words).

  If you want to get off the OS Reload path, then the easiest way is, on a PC (you can not do this on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below. (not applicable in your situation)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Synchronization of blackBerry Smartphones a new combined

  I just got a replacement for my insurance unit.

  I backed up my old camera until I sent off the coast.

  Anyone know how I can retrieve my contacts and synchronize all my old data to the new? I tried to swap the devices, but she asked to connect the old phone, which I did of course not...

  Hello and welcome to the community!

  Yes, the device switch Wizard has two devices so that he can have an up-to-date backup. But, if you have a recent backup, then the previous BB shouldn't be necessary. See this KB:

  • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  Good luck!

• BlackBerry smartphones to synchronize "BOLD" with the law! 6.0

  Hi all:

  How can I synchronize "BOLD" with the law! 6.0? My consultant advised through Companion Link, i have a problem because it is redundant with the list of contact every time I sync. Is there a way to synchronize directly (between "BOLD" and the law), or y at - it another software I can try?

  Thank you.

  Problem solved!

  I got a new "BOLD" of the telephone operator, updated the companion link, update of Desktop Manager and removed some unnecessary files from Companion Link. The problem is probably related to the "BOLD".

• Smartphones with new Bold 9700 blackBerry Email issue

  Hello world

  I just got a new BB Bold 9700 from my boss and I know now my life is over, how ever live without one. Totally awesome.

  But I have a problem that I hope someone may be able to help with.

  On my PC in a network, I put in place of the rules in MS Outlook so that the emails that I get different departments automatically in folders that I'v created in my Inbox.  I think it's only incoming emails that do not have a rule for the sender or are simply non-stressed, are received on the BlackBerry.

  Any ideas or solutions?

  Hi BillJ

  Thanks for the tips, not quite there, but you put me on the right track and with a bit of luck, I am now running sweet. Kudos to you mate, I appreciate the help. To someone else how can find ourselves in a similar position, try this:

  On the home page you select Message - Menu - Options - e-mail settings - send Email for handheld - Menu - folder Redirection

  (at this point, the display will show your compressed folder tree, expand the folder tree to view all the folders in your Inbox, select each specific folder for which you have a redirect in place or any rule simply 'select all')

  Now select Menu - Change Option (if you select each folder one at a time the change Option - Menu - repeat for each file)

  Complete with Menu - RECORD

  And your sweet.

• BlackBerry smartphones my new favorite 9970 "BOLD" and no progress after reboot

  Hi all

  Your guys need help, my new favorite 9970 "BOLD" and no progress after reboot. I have a open the case and remove the batery and reinstall and still no improvement. Please asist.

  Hi abdulkader2002,

  Welcome to the community,

  Please take control of your applications do not install unwanted applications. Install only those who you most need. Please press on and press and hold the Menu for a few seconds, it will appear a screen that will display all the programs running in the background, usually five will always look here (home, BBM, Message, phone, browser), appropriate to other applications. are running.

• "New to me" blackBerry smartphones unlocked BB bold 9700 no option of internet email configuration

  I just bought refurbished BB bold 9700.  I use Speakout prepaid service and have no data, but I want to configure my yahoo email using wifi.  However, there is no option for the Internet e-mail account in the Setup menu.  Since the menu implementation, when I click on email accounts it automatically goes to the company setting up accounts and nothing else.  When I go to the tips section it says this, 'If you see not this option contact your administrator or your wireless service provider.  Any thoughts?

  Hello and welcome to the community!

  Legacy of BB devices can't do email (or any other exclusive function of BB) via WiFi only. Even if used via WiFi, adequate data of a carrier plan must be a subscriber to the to enable these functions. You must subscribe to a data plan that allows the BIS to have functions of e-mail, even if you do not want to use it over WiFi.

  A more recent device of BB10 has not, on the other hand, this requirement... BB10 devices can do all the functions via WiFi, without any carrier data plan. But your legacy device does not have this capability.

  Good luck!

• BlackBerry Smartphones why is "BOLD" intermittently reboot?

  Can someone help me to identify the reason why my "BOLD" will restart during the call? I already traded on the telephone once for another brand new and the problem persists. It seems that the phone is heating up during calls and then restarts, but that might be a psychological thing.

  Hi and welcome to the Forums!

  (1) make sure that you are on the latest firmware approved by your carrier:

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  (2) perform a hard reboot:

  Whenever random strange behaviors creep, the best thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, this one suffers memory leaks and other... with a hard reboot is the best remedy.

  (3) make sure that you do not have a ton of applications running in the background. Always close apps when you don't need them - not the back key or the red button, but rather the BBKey and selecting "close" or "exit".

  (4) see if you have memory problems:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB15345&sliceId=SAL_Pub...

  (5) the problems of insufficient memory:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB14320&sliceId=SAL_Pub...

  OK - that's enough for now...

  I hope that something is useful!

• BlackBerry smartphones, remove the "BOLD" Sprint 9650 identifiers

  I have an old 9650 "BOLD" that was initially linked to the Sprint network.  I ordered a new SIM from Mobal international SIM card and now my 9650 has successfully used two local GSM providers (AT & T and T-Mobile) and managed to make phone calls.

  When the phone starts up, it always says Sprint and shows my old sprint phone number which is not the same as the number assigned to my new SIM card.  Is there a way to remove this information and or wipe clear my BB to his "original non-Sprint State.

  Thank you

  Hello and welcome to the community!

  This initial carrier 'splash screen' is hard coded and cannot be changed. When the devices are manufactured, they are made for a specific carrier... and some of these companies have deals where this start screen is included. But it doesn't mean anything... If your device is carrier/MEP unlocked, then the splash screen shows just what the VendorID of the device (which is initially made for carrier). Unlocked is unlocked, regardless of the start screen (but you cannot change the home screen... it is permanent).

  In regards to displayed phone number, see:

  • http://support.BlackBerry.com/kb/articleDetail?articleNumber=000018990

  It might be that Sprint and/or from your current provider or do something on their networks... but you would need to enquire with them. Move a CDMA device to a non-CDMA service can be difficult, with many of the latent unexpected results (like this one). You can also find other useful KBs on point... you need to search for more.

  Good luck!

• BlackBerry smartphones into new device with Blackberry ID, what happens if I send Messages using my old camera (, who were not fired yet) BBM with WiFi only?

  Hello. Greetings. I have a question that is quite tricky and can not understand of I'vedone research on the internet with different keywords. So here's my situation:

  0. my old phone is Blackberry Bold 9780. Last OS I use is Blackberry 7.0 I think (already have Wi - Fi free call)

  1. I bought a new phone, Sony Xperia Z1. I opened the BBM on it. Then I entered Blackberry ID , I've used previously.

  2. after entering my Blackberry ID, I got transferred all BBM stuff in my Xperia Z1, including the contacts and groups that I have in my Bold 9780.

  3. I just tested for send messages in my Xperia Z1 BBM contact list and ask which showed my PIN. He said that only displayed a new (7xxxxxx), instead of my old one (2xxxxxx).

  4. Meanwhile, since I bought Xperia Z1, I have kept my old phone Bold 9780 without wiping or same nothing change and just leave it as its last condition without SIM card (it says "Insert SIM card"). Since I never used data connections , I still have my old BBM chats and contacts in there.

  5. my 5 year old son accidentally use my Bold 9780 of BBM and sent a lot of messages in people in contacts of the Bold 9780 BBM, although he did not use the SIM card. And Yes, the messages he sent chat appears with the icon of the clock (pending to be delivered). But I really hope that the messages will not be sent because the words are not necessary to read.

  Question (s):

  * What happens if I turn on my Wi - Fi connection for my Bold 9780?

  * Will be messages sent from my Bold 9780?

  * Should I just immediately remove contacts on BBM to my Bold 9780? (because I know all the messages I've sent to people will be deleted as well if I delete their contact, and it works)

  * ... And last confusion is, if I have to delete my Bold 9780 BBM contacts, should I remove my Z1 xperia as well since I use the same Blackberry ID to avoid messages sent in other?

   

  Really need the help. Thanks for your time.

  Best regards
  

  brown11
  

  :-)

  Hi Brown

  Welcome to the community

  -nothing will happen if you turn on wifi. You can able to browse the internet, but you will not be able to use BlackBerry data services.
  -No, the messages will not be delivered as there is no sim card and your BBM contacts were automatically transferred to the mobile network to your new phone.
  -no need. It not there no more account BBM in your old. You're good, no worries.

  We hope this helps. Good luck.

• BlackBerry smartphones someone elses Bold 9930 heat up on calls?

  My new BlackBerry Bold 9930 heats up on calls and when on the internet? Did someone elses get like this? Its not hot but warm enough.

  This is not uncommon.  Your phone will heat up slightly when the processor is active during a telephone conversation, or when several applications are running simultaneously.  You might also find it heats when you stream videos.  If it becomes so hot you can fry an egg on it, post back and we can look at a few options, but until then, this is nothing to worry.

  See you soon.

  P.S. If, you ever get to the point of frying eggs over, I like mine more easy with 3 strips of bacon.

• BlackBerry® Smartphones email - new Torch 9800

  I just bought this new phone - Torch 9800 and replaced my old 9300 "BOLD". Could you help me to configure applications, please?

  1. I can not configure the e-mail options... Nothing happens when I pull the option...  I don't know what is happening...

  2. I want to download apps but I can not find the 'sync' button support on...

  Thank you!

  1. in the browser of your phone, type www.blackberry.com/integrate , and then enter your details here.

  2 - Open BlackBerry World on your phone. From there, click on My World then press the menu button and select Refresh.

  Let us know if that helps you.

• BlackBerry smartphones HELP! Bold 9780 - nothing worked

  Hello

  Really hope someone can help with this problem.

  I recently upgraded my 8330 to a Bold 9780 (v6.0.0.285 platform 6.5.0.54) on the Bell Canada network - when I woke up this morning and turned on my phone, it took a good 8 to 10 minutes from the home screen to load. Once he did charge Finally I had a dozenor so error messages that all seem to be tied to Java.

  I did a traction battery and tried but unfortunately got the same result.

  Here are some of the messages I get:

  Eception exception: Java.lang.error

  Eception exception: ApplicationRegistry.waitfor (0xf405d42294c6940e) timeout

  Eception exception: Java.lang.error

  Eception exception: ApplicationRegistry.waitfor (0x1c26ebcd7b130582) timeout

  Eception exception: ApplicationRegistry.waitfor (0xf405d42294c6940e) timeout

  Eception exception: ApplicationRegistry.waitfor (0x7491f7b6ae80681a) timeout

  Eception exception: Java.lang.error

  Eception exception: ApplicationRegistry.waitfor (0xf405d42294c6940e) timeout

  Eception exception: ApplicationRegistry.waitfor (0x79a47873b7e8b4e0) timeout

  Etc.

  Once I clicked ok to all these errors, I have very limited access to the phone. I can make/receive calls, open my calendar, messages, camera, but I can't launch BBM, Facebook application, Twitter App, etc..

  
  

  One last thing, when I connect my BB in Blackberry Desktop Software, I get the following error message: Blackberry Desktop Software can not communicate with the connected

  Grateful for your help!

  Steve

  Try to remove the flash memory card and restart full by removing the battery, see how it works. If not helped to take the next step.
  Try resetting the device (it will remove all of your information) Options-Security-security wipe, select also remove all the installed application.
  After this wait until startup normal device then only necessary restor of information (AddBook, SMS, messages)
  Try it, if not helped it will mean reinstall frimware.
  Soory I am writing device