BlackBerry Smartphones replacement phone

Similar Questions

• BlackBerry Smartphones Reset phone

  any info on how to reset the phone and erase all the data on a 8110

  Ark wrote:

  any info on how to reset the phone and erase all the data on a 8110

  Hi @Ark! Welcome to the community of BlackBerry Support Forums!

  I think you mean security wipe. A security wipe will delete all your data and applications on your device.

  1. On the BlackBerry smartphone home screen, click Options > Security Options >General settings.
  2. Press the Menu key, then select Wipe Handheld .
  3. Select the include third-party applications check box to remove third-party applications. Clear the checkbox to keep third-party applications.
  4. Click continue.
  5. Type of blackberry, and press the enter key.

  See you soon!

  How to delete all data and applications in the BlackBerry smartphone using the optio security wipe...

• BlackBerry Smartphones 2 phones registered to the same email addy for causing bbid to bbm problems

  I had a bb curve 8520 which I forwarded to my daughter that I had a curve 9320. When I implemented the new phone, I used the same email that I got on the 8520. A few days that I have improved the bbm and so does my daughter. Some how his contacts then appeared on my phone n bbm does not work on the 8520. the icon is ther it said installed but does not work. I called virgin who said that they were sorted and bbm should be resumed after 24 hours but is not. How can I fix?

  Hello ladychelle

  I guess you have already BIS on both of your devices, so first of all restart your device by removing the battery while your device is turned on, wait a minute then reinsert back .after restarting check if it allows,

  If the problem persists then register your handheld computer on your corporate network, for the help, see this KB:

  KB00510 : How to register a BlackBerry smartphone with wireless network

   

  (receive a recording message in your message)  After receiving another battery pull reboot, then try again.

• BlackBerry Smartphones backup phone?

  Hello, I just received my 8310 stolen and I get the 8320. I backed up my 8310, my question is can I use this return for the 8320?

  Thank you

  Hi James72,

  Welcome to the forums.

  There should be no problem in doing so.

  Please find below the link for a guide on how to do it.

  Switch to a new BlackBerry smartphone and restore data from a backup file

• BlackBerry Smartphones new phone, no e-mail option configuration

  I just received my 8330 Verizon replacement today and went to set up my email, but nothing is done, there is no option for the setting up of email, just the Blackberry Enterprise option or configuration of e-mail to jump. I did something wrong here, or can someone ' a Please direct me to where I can solve this problem.

  Thank you

  Josh

  Thanks for the welcome, this is my personal phone, I think I know what happened now but... somewhere along the line, I guess Verizon and BlackBerry did not talk between them, after I activated my phone, but it seems now that the issue is resolved.  Thanks for your time though!

  Josh

• BlackBerry Smartphones replaced Blackberry 9000 - not receiving emails or hide where I can not find

  I just got a replacement blackberry today for a defective battery.  My tech guy helped me make a download wireless of my contacts our server etc. So far so good.  Then collapsed emails.  I see the red light and the number at the top indicating there is an unread email, but email is not on the blackberry.  Similarly, when I send a message from my blackberry away from the receiver, but there is no trace on my blackberry of the sent message.  The phone works very well and send SMS.  I know that there is a button on the activation button.  I tried to turn it back on without result.

  Thanks much for any help!

  Jane

  If you find no trace of emails, go to options, advanced options, and click

  The host Routing Tables. Highlight (do NOT click) select menu Save now.

  Wait for the activation message. Go to configuration of e-mail and send service directories.

  Make sure you get one for each e-mail account. Then:

  No data will be lost when you do the following: remove the battery while the device is activated.

  Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected.

  Thank you

  Bifocals

  Don't forget to adjust your thread.

  Put the check mark in the green box containing your answer! Thank you

• BlackBerry Smartphones New phone - BB ID works not on the phone (cannot get the email)

  I just got a replacement Torch (9800) yesterday and I have everything switched from my old phone using the phone BB function office swich.

  I have not received emails from any of my accounts on my new phone, so I went into the settings of e-mail accounts to update my settings. When he was asked to sign in with my BB ID, it does not recognize my ID (I get the message "the user name is not valid. A user name must be at least 4 characters).

  I confirmed that my username IS valid because it works on my PC and the appworld and I checked that it is entered correctly.

  Rogers technical support cannot explain the problem and they told me that they are "untrained in ID of BB because it is something"RIM"

  Any suggestion would be appreciated - thanks! Nick

  I solved it by reading other forums. Why my Blackberry ID not working not for my email settings is because the BB ID has nothing to do with the mail.  I had to use a different username and password for my network of carriers email settings.

  As I had forgotten this information, once more, I called my provider (Rogers) and this time I got someone who knew what he was doing. He informed me of my ID and reset my password so that I can connect without problems!

  Problem solved.

• BlackBerry Smartphones transfer phone company to the personal plan with AT & T

  I start from my place of work and the allowed me to take my Blackberry "BOLD" (AT & T).  My intention is to open a family plan with AT & T and use my Blackberry "BOLD". The problem I encounter is with the configuration of the installation of Blackberry.  For example, the blocking time is set up for 2 minutes and I have to log in to be able to make a call.  I would change the time of locking and some other preferences, but it is not allowing me access and it has a locked door icon where it would happen in the Setup menu. I thought that once I transferred to a personal account that the phone would "reboot" and reset all the preferences and me be it administrative rights.  I went to an AT & T store to ask them this question and they told me that I'll never be able to change the preferences because that's the way it was installed by my company.  And even if I switch to a personal account, the phone will be always programmed / setting up in this way. It makes no sense to me.  Someone has it on this experience and could point me in the right direction. Thanks in advance for any help or thoughts!

  Hello

  First of all, I'm sorry you've been given above incorrect information. (edit: Sgardne is correct - it posted before I could!)

  The necxt lock icon to the password option is set by your political previpous companies.

  This forces the devcie to have a password so that it cannot be read by people who 'happens' to find the BB.

  If the password does not arrive, the devcie is wiped clean to the factory settings.

  The exception is that this policy is not erased when the phone wiped (agaoni, there is another parameter in the IT strategy!)

  Thus, the ONLY way to remove the restriction must replace the it policy.

  Two ways:

  (1) reactivate the handset with a political BLANK/NULL. Some companies will allow you to do as a matte rof, but you need to ask your BES administrator to do this specifically. Alternatively you can ask them to simlpy reset IT policy if you are always active on the BES.

  (2) the method unofficial here:political Non-official Removal of IT

  Hope that helps!

• BlackBerry Smartphones restore phone again?

  I bought a Blackberry curve 8520, thinking he had a GPS function. It's not, so I decided to move to a 9300 series. I downloaded and installed a few applications have many tasks, contacts and appointments in sync with my desktop computer and don't want to lose anything.

  I made a backup with the Desktop Manager. It will transfer everything to the new phone when I get it back tomorrow?

  How to restore the backup old phone to the new? Should what information I write on paper that won't be available when I turn in the old phone?

  I'd better take my laptop with me and follow the instructions on page 14 of the Quickstart manual bit supplied with the 8520?

  Kind regards

  TwoHoot

  Hello and welcome to the forums!

  I suggest that you just use the device switch Wizard in Office Manager. Connect your old phone to your PC, open DM, click the switch of the device, and follow the prompts on the screen. It will transfer everything on the new phone. He could not transfer the apps if they are not compatible (or even at all, I don't remember), but if it's apps was purchased through appworld you should be able to download again to your new phone free of charge.

• BlackBerry Smartphones embarrassing phone!

  I have a Blackberry Torch 9810 (GSM). I bought it from the RIM, Canada in February. After buying the phone, I went to the India. Right from day 1, I had problems with my phone. The 'Her' related process crashes often. music does not play, ring tones are not heard, and worse, when I dial / receive a call, I don't hear anything. The only solution for this is to pull my battery out, put back in and wait for my phone to turn on again. This not only drains my battery but also me irritated. And lately, the touch screen is not working or the other. To restart the phone, the touch screen works perfectly. As sensitive and responsive as it should be, but it is not for a long time and ends by turns off. When contacted the service center, I learned that it's a software issue. Re-installing the software for which I was charged and the problem still persists. My phone is running OS7.0 Bundle 2395. This problem really gets on my nerves.

  BlackBerry has a solution for me?

  Operating system device provided are "released" by specific carriers once that they are certified and trained to their support technicians, but still, you are able to load any carrier the same model by following the instructions below.

  See the link below to download it and follow these simple instructions.

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.

  https://swdownloads.BlackBerry.com/downloads/browseSoftware.do;JSESSIONID=A9963E16B82CEC05BFB29B971C...

  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

  Note: Some users may be concerned they will void their warranty of device by loading an OS from another carrier. There is really nothing to fear. Please read more information about it here: http://www.port3101.org/power-users/296-blackberry-os-upgrade-including-betas-myths-dispelled.html

• BlackBerry Smartphones, replacing it with a new device

  My phone does not work very well, so my provider will trade it for me.  I need to save my info.  I downloaded the desktop software and my info/files downloaded, but it asked me to set the new device immediately to complete the data transfer.  I can't do that because they will be negotiated there in the store, so I never have two phones at the same time.

  Is it possible to connect the new phone at a later time and get office to download the information on the device?

  Thank you.

  Hello EricaR

  Follow these instructions:

  http://www.BlackBerry.com/BTSC/KB23677

• Is blackBerry Smartphones that phone

  Sorry for the newbie question, but...

  I bought a refurb AT & T phone for my wife, but could not find the model anywhere on or in it.

  I know it's a Pearl and red, but that's all.

  I was looking at most of the phones have GPS, but I don't think that his is.

  How do you know what model of Pearl is?

  Thanks for any help...

  Alan

  CrazyOneToo wrote:

  Sorry for the newbie question, but...

  I bought a refurb AT & T phone for my wife, but could not find the model anywhere on or in it.

  I know it's a Pearl and red, but that's all.

  I was looking at most of the phones have GPS, but I don't think that his is.

  How do you know what model of Pearl is?

  Thanks for any help...

  Alan

  Hello

  from the home screen:
  Options of > topic.
  the first line will be the model (for example BlackBerry 8310)
  the third line will be the HandHeld Device OS (for example 4.2.2.175) Software version

• BlackBerry smartphone My Phone is Messed UP!

  Last night I was downloading a bunch of applications and now today my phone does not work.  When I try to make a call it says 'in case of emergency only'.  Also, he said, "initialization failed - 09..." at the top and at the top right where the bars are there is a RED SOS

  I tried the default factory reset, but still does not.

  My icons are of small size.

  The apps are gone.  What should I do now?

  Thank you!

  You need to replace your sim card. Go to an ATT store and get a replacement.

• BlackBerry Smartphones a phone log, Emails, Facebook Inbox all deleted block

  Yesterday my deleted calls log, and now some news only added to it when I call.

  At the same time all my emails between February 19 and Sept. 29 disappeared.

  Also my facebook Inbox was deleted.

  I checked the memory (I have a lot of available memory)

  I tried to remove the battery and restart... still no results.

  Any help would be appreciated.

  Shane

  kellydigital wrote:

  Well I uninstalled FB and reinstalled.  Doesn't seem to change anything.

  Hi Kelly;

  Is it possible that when this happened, the phone was in a State of forgetfulness and corrected since then with the battery pull?

  Messages and lost data problems are surrounded by the low-memory problem, for further investigation and monitoring of memory must be done in order to understand why this happened. If FB is the only 3rd party application, that you have installed, then something else is depleting the memory. I don't have any solid answers and perhaps another user of the forum can sound to shed light on this.

  There is another option and that's to update the OS on your Blackberry. That would solve questions surrounding the corruption of the BB OS if you recharge the appliance.

  H.

• Hidden blackBerry Smartphones 9900 phone numbers? Help.

  Some of my numbers have become hidden and I see only recent activity emails.  How can I find him to raise the phone number?

  So, to be clear, you have had the phone numbers in your address book on your BB. You then synchronize with Mac and phone numbers, disappear for some contacts address book entry?

  Unfortunately, I'm not familiar with the groups feature in the Mac address book. Have you looked at BlackBerry Desktop Software sync settings?